Feels like the software equivalent of a pushbike with square wheels
vor 2 Jahren
Kommentare: Unfortunately the longer we have used Techman the more bugs and issues we have uncovered. Techman are aware of many of the issues we have reported and do promise future updates to remedy these faults. However the big issue is for me is usability. Yes it does get the job done but sometimes it feels like it is working against you - like a bike with square wheels.
Good range of features, mot and service reminder system are good. Technical support are helpful
Many features are over complicated to use, the diary system can become 'messy' when jobs span more than one day. Can't search for customers by mobile number - even though it says you can. Can't send a text message to a customer from outside of a job (or estimate?) . There is button that allows you to create and send the text but it doesn't actually get sent to the customer. The process for returning parts is not obvious which can easily lead to user errors. Reporting is limited and exporting data is very limited. For us, CRM functionality is very poor.