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Über Nowsta

Cloudbasierte Workforce-Management-Lösung, mit der Unternehmen Personalschichten planen, Arbeitszeiten verfolgen, die Gehaltsabrechnung abwickeln und vieles mehr können.

Erfahre mehr über Nowsta

Zeigt 142 Bewertungen

Amanda Z.
Amanda Z.
Staffing Manager in USA
Verifizierter Nutzer auf LinkedIn
Eventservice, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

This app has been game changing for how we communicate with staff.

5 vor 3 Jahren

Vorteile:

I like the ease of use as a Coordinator. My time spent scheduling has shrunk majorly, leaving me more time to focus on recruiting, on-boarding and training. The calendar makes it really easy for me to see what my week looks like. The sorting function help me isolate events to more easily see events. Even the color and font choices used in the apps is pleasing to the eye! The support from the Nowsta team has been amazing. They always respond within minutes through their direct messaging function and not only resolve the issue, but are a blast to work with. It's been a year that we have used the software and there have been endless improvements to functionality. They have expanded the system in many ways, allowing us to change our payroll functions and save money. Many times, we have seen areas for improvement, have sent the Nowsta team suggestions and then seen the tweaks in the app a few weeks later. The team at Nowsta is the ultimate example of continuous improvement. My staff really enjoys using the app and it has actually been a help in hiring as well. I mention it during the interview and I have seen candidates' faces light up with excitement that we schedule with such a convenient form of communication.

Nachteile:

The timeclock function on the app can be buggy and not record proper times, but I let the Nowsta team know and it's usually fixed right away. It's also an easy fix as a Coordinator, to adjust the times on the desktop.

Monica D.
Director of Operations in USA
Essen & Trinken, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Saves time to book staff

5 vor 2 Jahren

Kommentare: We are a catering company and we use Nowsta for time and attendance for our in-house staff as well as our staff working off-site events out in the field. We love the ability to see how far away the staff member clocks in. Having the captains able to clock in and out the staff is a plus for staff who forgets their phone or is late and doesn't clock in.

Vorteile:

Scheduling staff for events is a breeze. With multiple events displayed at once, we can click and drag staff to the event best suited for them. The report showing a spreadsheet as to the average number of minutes it takes staff to confirm events and the percentage that staff says yes to working an event helps us with prioritizing our staff based on their response. Approving staff on the Time and Attendance page is very easy and the screen is clear to see their times worked. Scheduling staff for the different departments works well .

Nachteile:

Sometimes if the address of the location is not an exact address then the embedded gps map may send the staff to an incorrect location. The app works poorly on some older model cell phones. I haven't found a way to note when staff is on vacation to block those days so they are not accidentally added to the schedule.

Rosemary A.
Front of House Manager in USA
Gastgewerbe, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great Software

5 vor 2 Monaten Neu

Kommentare: Really good!

Vorteile:

Scheduling, worker profiles and availability

Nachteile:

I'd like to be able to print out a user friendly format for reviewing staff performance based on event notes and staff notes

Christopher R.
Owner in USA
Gastgewerbe, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

We like NOWSTA

4 letztes Jahr

Kommentare: For the most part...it has been very good.

Vorteile:

Ease of scheduling. Response time from my employees.

Nachteile:

Does not cross integrate with TPP. I thought it did...but it does not seem to do this. MAybe I am doing it wrong. Secondly, the cost of the employee per month adds up quickly.

Marcus H.
Director of Event Services in USA
Gastgewerbe, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Game Changer for Event Management

5 vor 2 Monaten

Kommentare: I have used Nowsta for the past 6 years with three different Catering/Hotel companies because the dedication Nowsta has to their clients is superb, the software is user-friendly with features that save time and energy. The app is loved by my staff and commutation to them through it is seamless. If you want to streamline all things dealing with event management this is the software for you!

Vorteile:

The scheduling and communication features are by far the best in the biz. Geared towards events.

Nachteile:

Definitely wish they had the feature to approve "published shifts request" before our employees are "confirmed". When you have many on-call staff this feature helps with sorting through everyone based on knowing who will 100% Percent pick-up the shift. Nowsta does have a "availability calendar" so staff can easily notify management of their current availability, but with a staff of 50+ enforcement that they keep their calendar updated is easier said than done.

David H.
Founder in USA
Essen & Trinken, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Intuitive scheduling for catering events

5 vor 2 Jahren

Kommentare: We are saving 1-2 hrs per week making the schedule and at least 10 hrs a week of admin time that used to be spent texting, calling etc. Now it's all centralized with more control delegated to captains, etc.

Vorteile:

Great customer support team with active development on a best in class platform with a solid codebase to support future iterations. App recently modernized and continued improvements in reporting allow for oversight and quantitative analysis

Nachteile:

Doesn't include payroll, but it syncs with many others! Only real con I can think of

Michael C.
Director of Operations in USA
Gastgewerbe, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Game changer

5 vor 2 Jahren

Kommentare: Great! From when we were first introduced to Nowsta through now, it has been a GREAT experience.

Vorteile:

The Nowsta software provides such an easy way to communicate with staff. Scheduling offsite events is about communication. Nowsta provides a platform where everyone can speak the same language when scheduling or receiving a schedule.

Nachteile:

Hard to think about what I don't like. As soon as there is something that seems off the engineers are on it

Cameron G.
Operations Manager in USA
Gastgewerbe, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

A world of difference, leagues beyond the next in line.

5 vor 9 Monaten

Kommentare: The employees can see exactly how lucrative shifts are, and easily sign up for shifts. Requesting staff is so simple, and scheduling them is even simpler. I can't say enough good things about the ease of access.

Vorteile:

The accessibility is so optimized, it takes only two minutes to get someone up to speed on how to use it. The metrics it tracks, and volume of information readily available to both employees and admins is second to none.

Nachteile:

The live-update features occasionally don't work, and you'll need to reload to see changes. It's not a big issue, it's just that they occasionally do work, so you usually just need to refresh to make sure.

Sarah P.
Office and Field Manager in USA
Eventservice, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Smooth Transition and easy to use!

5 vor 2 Jahren

Kommentare: From the initial conversation, to the implementation, I have been fully on board! I'm excited to know they are constantly working on how to make the software as useful as possible and I'm not sure how our company went so long with out it!

Vorteile:

This software is so user friendly! We have a VERY wide range of employees that range from savvy to beginner in the tech department. The transition to this app/website was seamless for everyone involved. I love how you can compartmentalize almost every aspect of information on both the administrative side as well as the user side. It takes me less than 1 minute to create an event, and about the same for our employees to choose whether or not they are able to work. It's great from start to finish! I also love that employees can choose how they receive notifications. Very customizable to how they use their phones.

Nachteile:

The biggest thing I wish this software had was an app from the admin side. Although the browser is esthetically pleasing, I would like to get push notifications as the administrator.

Shelby H.
Event Manager in USA
Gastgewerbe, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Nowsta Review

5 vor 2 Jahren

Vorteile:

It’s super easy to use and there are (so far) no glitches. The last thing you want is a program messing up mid scheduling. I love being able to rate employees and it’s super easy for my staff to see all the details of the shifts they’re working. It also reminds them to show up 2 hours prior!

Nachteile:

Nothing so far. Obviously it’s constantly updating which can be a pain but it’s worth it to have a nice easy to use software

Melissa C.
Manager in USA
Essen & Trinken, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Nowsta truly transformed our catering companies staffing operations!

5 vor 2 Jahren

Kommentare: Nowsta has eliminated our need for paper/hand written shift times, confusion over who was at what event and for how long, wondering what was the pay for that particular shift and the need to spend countless hours calculating every employees hours/pay come payroll time. Most of all, Nowsta has connected all our employees and with the app, given each the convenance of handheld information. Oh, and Nowsta integrates with our catering software Caterease which was our biggest selling point because we only have to enter event information once and it is transferred over to Nowsta with all the details needed for the employees. From a Caterers view point, I do not think there is anything else out there that can come close to Nowsta for us. So happy we made the move to Nowsta and there's no turning back!

Vorteile:

From an Admin stand point, I love how Nowsta is so easy to edit; staff information, times, position costs, literally everything! I love the availability checks that can go out as whatever I want, they do not have to be attached to an event. I love the multiple ways that I can inform my staff of shifts available via shifts requests and publishing to a first come first serve deal. It's so easy to make announcements to staff members who are scheduled for event shifts. Staff members get notified instantly of any event changes. I can set preferences to where I receive emails every time a staff member accepts/declines a shift, when new events are entered into Nowsta (we have the Caterease interface), when staff members do not clock into their shifts on time and so on. I could go on and on... From an employees stand point, Nowsta gives me all the information that I need for an event. Its linked with Google Maps and with one click, I get GPS directions to my event. I can get notifications of upcoming events I am scheduled for. I clock in and out with my phone, no company timeclock box needed. I can easily add breaks to my shift. I can clock into an unscheduled shift, like for kitchen/office staff members who work daily yet do not have schedule kitchen or office hours. It is soooo easy! Makes everything soooo easy!! Hands down the BEST Customer service crew I have ever worked with! I love chatting with them even tho I try not to have to. :)

Nachteile:

The only thing at the moment that I wish Nowsta could do is have flat rate delivery options. I currently use normal staffing hours to calculate deliveries but they should be flat rates that do not affect employees hours but we make it work. Looking forward to the upgrade that includes flat rate fees.

Alisha S.
Director of Operations in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Overall, this program has been a lifesaver and has drastically improved our staffing process.

5 vor 3 Jahren

Vorteile:

I have been using the software for over 2 years now and have seen it develop into the great product that it is today. What I like most is that the Nowsta team is dedicated to really understanding the needs of their end users and developing a system that is perfect for event industry professionals. We have been able to really cut down on overtime in every department, have a much higher response rate from staff who are receiving offers to work, and management is able to track hours and run payroll reports much more efficiently with this system in place. The many different levels of permissions allow me to customize what each person using the system is able to see and access in the system. My Sales team can see schedules, but not pay rates and are not able to adjust times/ shifts. Department head can see pay rates, and enter schedules, but are not able to create or remove another admin user. Event staff can not access the admin portal at all. There are many great features that this system has that several others on the market simply do not consider or offer, and I would highly recommend taking a look at it if you are not already a user.

Nachteile:

As with any system that is still in development, there are still a few hick ups in the program. The Nowsta team works diligently to iron out the kinks but this causes the system to go down for unexpected periods of time and staff is unable to clock in/out.

Aaron M.
Director of Operations in USA
Eventservice, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Very Pleased!

5 vor 12 Monaten

Kommentare: Scheduling is much easier and the user interface is easy to use and understand.

Vorteile:

Nowsta easily integrates with other systems that make scheduling events a breeze for our company. The interface is extremely user friendly and is not cumbersome like many other systems that have been used in the past.

Nachteile:

There needs to be an attendance (point based) system in place that keeps track of an employee calling in, being late, etc. Progressive attendance based systems are important for companies where hourly employees are expected to maintain an acceptable level of attendance. I would like to see a system added to Nowsta in the future that will make it easy to track attendance so employees can be held accountable for poor attendance.

Bob K.
CFO in USA
Gastgewerbe, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Product, Great Customer Service

5 letztes Jahr

Kommentare: I can't say enough about this platform. I've personally recommended it to other companies in our industry and can't imagine ever changing. From start to finish, the software is easy to use/learn, provides great analytics and the customer service far exceeds expectations.

Vorteile:

We love being able to create and assign numerous roles and hourly rates to our team members; the timeclock tablet feature is great for onsite clocking in and out and the tracking/reporting tools are incredibly useful for budgeting purposes as well as budget to actual comparisons. There are just so many great features to this software and it continues to improve.

Nachteile:

I don't believe there is anything that we like least about the software but this is more of a wish list in that we wish we could house more employee information. Again, this is not the purpose of the software but to have it all in one central location would be super convenient.

Cristina M.
CEO in USA
Eventservice, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Nowsta streamlined our event staffing

5 vor 2 Jahren

Kommentare: Nowsta has truly streamlined staffing our events. It's cut back on hours we spent on the front end and really helped our staff easily accept or decline shifts in an app. It was also a huge help to pay staff immediately versus waiting for our 2 week pay system via check. Staff seem to really love this option even with the fee.

Vorteile:

Nowsta streamlined our event staffing through the app and the way we communicate with our crew. It's been a game changer for us.

Nachteile:

We have been using Nowsta since it launched. The tech support has been wonderful at reviewing our feedback and making changes that really helped the app and our team use it. The software has had issues from time to time but it's always been resolved. The only downside on our end was setting up a direct bank debit weekly versus our original bi-weekly pay system.

Katie M.
Event Producer in USA
Eventservice, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Nowsta allows for flexibility, easily accessible information, and great interfacing in my job

5 letztes Jahr

Vorteile:

As an events services worker, It’s incredibly important to me that I can clock in from anywhere, see who I’m working with on a given day (and get their contact info in case I need to call them with an emergency issue), and see all the basic information about my event in one place on my phone. Nowsta allows me to do all of this and more, quickly and easily. That’s what I enjoy most.

Nachteile:

The only issues I‘ve had to date with Nowsta occurred after the overhaul last year when Nowsta Timeclock was also introduced. Since then, I find that the Nowsta app can be slow and laggy at times (especially when accepting or declining shift invites). Additionally, once clocked out for the day, if you don’t log out of Timeclock (instead of just swiping out of the app for the night) when you go in the next day your current shift to clock in to wont show up. Before Timeclock, I remember the clock in page refreshing for the day no matter if you had logged out and in. This is a bit of a hassle but doesn’t greatly deter from the ease and functionally of the rest of the app.

Brian H.
Bar Manager in USA
Gastgewerbe, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great product makes my life easier

5 vor 2 Jahren

Kommentare: Doing payroll used to take me anywhere from 1-6 hours depending on how busy we were and how many people were working. After we switched to Nowsta, I usually have payroll done in 30 minutes. We do schedules on a weekly basis and I used to have to do the schedule in Excel, then change it to a PDF and then email it to all the staff along with where they were meeting for events. It took me forever to do. With Nowsta, everything is right in the app and it cuts the time in half. Also, with people being able to punch in from their phones, there is no longer paper needed. All of the staff is very helpful and quick to get back to you if you reach out to them.

Vorteile:

Nowsta cuts my scheduling time at least in half. It also takes me a quarter of the time to do payroll. Easier for employees to punch in and out.

Nachteile:

Some issues with the app freezing. People with android have had issues using the app. There is no way for staff members to put in extended periods of time off in the app (vacatin or PTO or what not)

Clark K.
Talent Manager in USA
Gastgewerbe, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Staffing made simple

5 letztes Jahr

Vorteile:

Nowsta makes it so easy to staff events! The platform is very user intuitive and it's easy to know when someone accepts vs declines a shift. The rating system is very helpful, the time and attendance tracker makes life so much easier, and not to mention the Nowsta team always is incredibly friendly, helpful and responds to messages right away.

Nachteile:

I wish there was a message history of all the announcements I send staff - whether a text or email it would be nice to have a history as a reference or to copy and paste from.

Evan W.
Events Producer in USA
Eventservice, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

The Apple of Scheduling Platforms

5 vor 2 Jahren

Kommentare: Wonderful team of staff - they always want to know feedback and will call action to issues swiftly. Nowsta is always updating with new features. I have used several staffing platforms over the years and Nowsta is by far my favorite.

Vorteile:

Very fluid platform. Easily integrates with our other necessary systems that make staffing, scheduling, and back end work very seamless.

Nachteile:

Loading time takes a bit sometimes. Nothing else.

Lisa W.
Director of Business Development in USA
Gastgewerbe, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

We Love Nowsta!

5 vor 2 Monaten Neu

Kommentare: We love Nowsta - from the beginning, their attention to detail and willingness to listen to our needs as a high volume luxury catering company and then develop the tools within the system to be a successful program for us have been top notch. It is super user friendly for our team to use - even with people who do not thrive using technology. It has been a game changer for our business!

Vorteile:

Being able to see the different views from daily, weekly and monthly for event staffing has been super helpful. We love that the program can handle both our day to day time clock needs and our scheduling for offsite events. We have been to integrate into many facets of our business and it is so nice to have everything on one platform!

Nachteile:

We found integration to be easy and pretty seamless for our company. For how I use Nowsta in my role with our company, it works great for me.

Sam T.
Ambassador of Awesomeness in USA
Gastgewerbe, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Switching to Nowsta was the best improvement we have made to our staffing department in years!

5 vor 3 Jahren

Kommentare: The biggest has been reduced labor because the software is so easy to use on both the admin and employee sides of things. We used to spend so much time fiddling with a product that was difficult for the employees, thereby making it difficult for admins. Hours were spent trying to figure out why they couldn't clock in/out, changing passwords, resetting accounts, an on and on. For this reason, everyone has jumped on board and really embraced Nowsta (and really loves it), which if you've every changed to a different software that you had been using for years, you know is a tall order. In addition to reduced labor, it has reduced our stress, which is hard to put a price tag on!

Vorteile:

The user interface is very clean and easy to use. Our entire organization has rallied around the software and thoroughly enjoys using it not only to check their schedule and clock in/out, but also to communicate with their teammates, view pertinent information relating to their event, and the ability to rate staff (even us old folks born before the age of smartphones find it easy to use)! Clocking in/out is now a breeze, and the process of approving shifts for time & attendance has reduced our labor and errors tremendously. And perhaps most importantly, the customer support is extremely fast and responsive. If you ever have any question, they are certain to receive your message and get you an answer in a very timely manner!

Nachteile:

There really aren't any cons to list here as things that we think could be improved are being addressed by their team! So, what we like least is that we didn't have it years ago!

Eric S.
District Manager in USA
Sicherheit & Untersuchungen, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Using Nowsta for Security

5 vor 3 Wochen Neu

Kommentare: I used Nowsta in my previous role as Director of Operations for a catering company, and am now using it in the special event space for the security industry. The types of employees and scheduling utilized in each industry are vastly different, but Nowsta has been a great tool in both spaces. Particularly for security, the app allows me to assemble a vast pool of potential workers for irregularly scheduled events, greatly increasing my ability to ensure appropriate staffing levels.

Vorteile:

Nowsta is extremely easy to set up and use. The interface for the administrator is effective, while the app and interactions with the users make it easy for them to stay current with scheduling. The customization options for roles and permissions provide a high level of precision in accomplishing specific goals.

Nachteile:

I would like to see the ability to categorize groups of positions together with one click, to save the time of clicking each individually for each employee. I would also like to be able to edit email addresses in the system in the cases where I have made a typo or the employee is locked out of their email account.

Sarah M.
Owner in USA
Essen & Trinken, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Scheduling Software

5 vor 2 Jahren

Kommentare: The entire Nowsta team has been responsive and easy to work with!

Vorteile:

The ease of use and integration with Total Party Planner

Nachteile:

We would like there to be an option that an administrator is able to clock in/out employees without having to be the event owner.

David F.
Director, Events+Operations in Kanada
Gastgewerbe, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Nowsta Comments

5 vor 2 Monaten

Kommentare: Easy to operate and get up and running.

Vorteile:

Easy to integrate with TPP. Easy to use. Easy for staff to use.

Nachteile:

Would like to be able to add gratuities etc to an employees T+A so the csv exported to payroll program is one step only. The report 'Time Sheet' needs to include guest count.

Mary jo "mj" P.
Mary jo "mj" P.
Director of Operations in USA
Verifizierter Nutzer auf LinkedIn
Gastgewerbe, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Easy to use, cuts staffing time in half, great customer support and overall highly recommended.

5 vor 3 Jahren

Vorteile:

Nowsta is a staffing platform that was created especially for the Catering & Event Industry. They did their research on what was needed and that comes full circle as you use it daily. On top of having great Customer Support and response time to questions, issues, concerns or suggestions, Nowsta provides a streamlined staffing software that is easy to use for all. Our response times are cut in half and we have more immediate feedback if a staff member is going to accept the shift or not. The Time & Attendance feature is super simple to approve times and notice and discrepancies. I would highly recommend.

Nachteile:

Currently, the only thing I wish I had with this software. I have is having to log into the web application as a Coordinator and not having access through the app for making day of/on-site changes to staff, but this is a rare need for us and easy to use the web version from a phone internet browser.