--- description: Detaillierte Informationen über Unitel Voice zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Unitel Voice Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Telefonanlage Software](/directory/31101/business-phone-systems/software) > [Unitel Voice](/software/172777/unitel-voice) # Unitel Voice Canonical: https://www.capterra.com.de/software/172777/unitel-voice Seite: 1 / 4\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/172777/unitel-voice?page=2) > Virtuelles Telefonsystem und gebührenfreier Rufnummerndienst, der Unternehmern bei der Gründung, Führung und Erweiterung ihres Unternehmens helfen soll. > > Bewertung: **4.5/5** von 62 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Unitel Voice? UniTel Voice ist ein virtuelles Telefonsystem, das für kleine Unternehmen und Start-ups entwickelt und bepreist wurde. Unternehmer mit beliebigem Budget können ihr Geschäft mithilfe von Mobiltelefonen führen , die wie ein Fortune-500-Unternehmen klingen. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.5/5** | 62 Nutzerbewertungen | | Bedienkomfort | 4.4/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.7/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.6/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.5/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: UniTel Voice - **Gegründet**: 2011 ## Gewerblicher Kontext - **Startpreis**: 9,99 $ - **Zielgruppe**: Selbstständig, 2–10 - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Kanada, Vereinigte Staaten ## Funktionen - Aktivitäts-Dashboard - Anrufaufzeichnung - Anrufer-ID - Anrufprotokoll - Anrufverfolgung - Automated Attendant - Berichterstattung über Anrufe - Call Screening - Call-Center-Management - IVR - Kommunikationsmanagement - Konferenzschaltungen - Mobiler Zugriff - PBX - Rollen-basierte Genehmigung - SIP-Trunking - SMS-Nachrichtenversand - Syndikat-Gruppen - Umleitung der Anrufe - Virtuelle Erweiterungen - Voice-Mail - Weiterleitung von Anrufen (Call Routing) ## Optionen für Kundensupport - 24/7 Live-Support - Chat ## Category - [Telefonanlage Software](https://www.capterra.com.de/directory/31101/business-phone-systems/software) ## Ähnliche Kategorien - [Telefonanlage Software](https://www.capterra.com.de/directory/31101/business-phone-systems/software) - [Cloud PBX Telefonanlagen](https://www.capterra.com.de/directory/31102/cloud-pbx/software) - [Softphone Software](https://www.capterra.com.de/directory/31029/softphone/software) - [VoIP-Software](https://www.capterra.com.de/directory/30940/voip/software) - [Telefon Software](https://www.capterra.com.de/directory/30084/telephony/software) ## Alternativen 1. [3CX](https://www.capterra.com.de/software/158704/3cx) — 4.4/5 (465 reviews) 2. [Ringover](https://www.capterra.com.de/software/169627/ringover) — 4.7/5 (858 reviews) 3. [Nextiva](https://www.capterra.com.de/software/175788/nextiva) — 4.6/5 (914 reviews) 4. [RingEX](https://www.capterra.com.de/software/132178/ringcentral-mvp) — 4.2/5 (1200 reviews) 5. [Ooma Office](https://www.capterra.com.de/software/174109/ooma-office) — 4.4/5 (248 reviews) ## Nutzerbewertungen ### "Affordable and feature rich\!" — 4.0/5 > **Sven** | *9. Januar 2026* | Bildungsmanagement | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Affordable Toll Free number that can be used across my entire team. I chose the least expensive and had low expectation, but they were exceeded. > > **Nachteile**: It wasn't intuitive at first but with the Guide, Support Setup Call and the videos I was able to get up and running for both voice and fax. > > Very satisfied. I spoke with \[sensitive content hidden\] on my support call and she was fantastic. She helped answer all my remaining questions and got me running at light speed. ----- ### "SPLENDID SERVICE\!" — 5.0/5 > **Tatyana** | *25. März 2026* | Einzel- & Familiendienstleistungen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I absolutely LOVED my experience at Unitel. \[sensitive content hidden\], helped get me set up and I enjoyed working with him thoroughly. He was very attentive to my needs and jumped right in and got the ball rolling\! He listened to my wants, recommended things I hadn’t thought of. I love the DND feature that he taught me how to use. > > **Nachteile**: Nothing. Great value so far from what I can tell. We are just beginning, so I’ll come back and update after about a month of using the Unitel Voice Service. > > The Unitel Voice platform is not complex. The entire system is easy to use, and my experience was absolutely seamless. I like that my entire team can use it and I can manage our day to day operations without having any issues. Thanks Unitel\!\! ----- ### "Dont use this provider" — 1.0/5 > **Juan** | *11. März 2026* | Transport/Güterfrachtverkehr/Schienenverkehr | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: It appeared to be affordable and cost efficient. In addition, it seemed to be an easy setup but quickly recognized it was not. > > **Nachteile**: My experience with this company was extremely disappointing. What initially appeared to be a simple setup quickly turned into a frustrating process. I made a purchase under the impression that I would be able to utilize a custom number, only to find out shortly afterward that this was not actually an option. When I called for clarification, the customer service representative, Lexi, responded with an unprofessional attitude and failed to clearly explain the process or offer any practical solutions. The lack of helpful support only added to the confusion and frustration. I will say that the manager, Wendy, was more professional and took the time to explain how the company operates and what services are actually available. However, another major drawback is that refunds are handled strictly through email correspondence and can take 3–5 business days to process. Overall, I strongly recommend doing thorough research before using this company so you fully understand their services and policies before making a purchase. > > It was a terrible experience and I would not recommend anyone to use this service provider unless they do extensive research. ----- ### "Exceptional\!" — 5.0/5 > **Margaret** | *11. Juli 2025* | Immobilien | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The services they offer along with the customer service are exceptional\! I loved the way \[sensitive content hidden\] walked me through everything to make sure I understand how everything works and how I can make changes in the future. He did all the work but definitely made sure I understood. > > **Nachteile**: There is absolutely nothing about this company that I dislike. They have more than exceeded my expectations. > > I am so happy with the business services they offer. Their customer service and set up were exceptional\! \[sensitive content hidden\] did all the work but walked me through everything to make sure I understood it and it's set up the way I wanted. I highly recommend this company\! ----- ### "Aside from the product and service itself, the best thing about Unitel is its people\!" — 5.0/5 > **Tiffany** | *30. Mai 2025* | Professionelles Training & Coaching | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Unitel offers high quality voice service products with next level customer support. It was simpler than I thought - I chose the toll free number offering that worked best for my online business and was prompted to schedule a call to set up my online account and personalized professional voicemail message. My set up call lasted about 15-30 minutes and wasn't rushed or corporate sterile. \[sensitive content hidden\] was amazing - kind, compassionate, extremely knowledgeable and has a great sense of humor (which is something that I value in customer service). He walked me through their clean, straightforward platform and provided some pearls of wisdom that I hadn't considered - totally valuable. I also appreciate that I can reconnect with \[sensitive content hidden\] in the future for any questions or issues. Being able to reach out the the same person that helped me with setup means Unitel values and stands behind personalized customer service. \[sensitive content hidden\] authenticity and genuine interest in me succeeding with my new business was a bonus that I hadn't expected but warmly welcomed. So, aside from the voice service, mobile app, and dashboard experience, the best thing about Unitel is its people - for sure. > > **Nachteile**: There are no cons to the Unitel voice service - especially since they walk you through the process on a setup call. > > Outstanding genuine, professional customer service with Unitel - and all set up within 24-48 hours too\! ----- Seite: 1 / 4\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/172777/unitel-voice?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/172777/unitel-voice) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Strukturierte Daten