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Über Meevo

Steigere den Umsatz, übertriff deine Ziele und erreiche Erfolge mit der leistungsstarken cloudbasierten Wachstumsplattform von Meevo 2.

Erfahre mehr über Meevo

Vorteile:

We love the integrated confirmations and client contact system Meevo 2 provides, the online booking and appointment scheduling is so easy.

Nachteile:

The amount of time and stress the on boarding cost me was exhausting. Also, trying to sort out editing the actual system and not the ‘ghost’ training platform.

Bewertungen zu Meevo

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,3
Kundenservice
4,6
Funktionen
4,3
Preis-Leistungs-Verhältnis
4,4

Weiterempfehlungsquote

8,1/ 10

Meevo hat eine Gesamtbewertung von 4,4 von 5 Sternen basierend auf 261 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (261)

Shaun
Shaun
COO in USA
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

The product is amazing but the customer support that is offered for the initial setup is superb!

5,0 vor 7 Jahren

Vorteile:

I love the ease of use between any device from an iPad, iPhone, MacBook, Desktop its all effortless!

Nachteile:

Setting up the security settings at first is a bit much, however you have much ability to limit what each member of your team has access to. Once you get passed the first step it is awesome!

Abigail
Spa Manager in USA
Gastgewerbe, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Meevo changed my Business!

5,0 vor 11 Monaten

Kommentare: I love using Meevo. I recommend it to anyone who is looking for a better booking software!

Vorteile:

Meevo makes it super easy to book, checkout, and manage clients! Customer support is through the roof amazing! The amount of reports Meevo has, means I can see exactly how my business is doing. All their tools and features means I can effectively run my business without having to guess!

Nachteile:

Meevo has a not so great online booking program. I get 3-5 calls a week with clients complaining about how not user friendly it is. I do wish there was a way to customize the online booking or at least make it look more aesthetically pleasing as well. Granted Meevo has been making beneficially changes to the online booking process and it is easier to use then before.

Antwort von Millennium Systems International

vor 10 Monaten

We're glad you find Meevo's reporting helpful in managing and growing your business, Abigail!

Michelle
Hairstylist in USA
Kosmetik, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Meevo

3,0 letztes Jahr

Kommentare: Eh it was okay.

Vorteile:

Very easy to use. Loved the color coordinating. Also reports were never wrongs

Nachteile:

We used meevo before the new update. Not sure what it’s like now, but a lot of our clients were not getting appointment reminders.

Antwort von Millennium Systems International

letztes Jahr

Glad to hear you found Meevo's customizable Smart Centers and reports insightful, Michelle. If you ever have any questions, reach out to our team at (973) 402-8801.

Todd
Vice President in USA
Gesundheit, Wellness & Fitness, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Meevo is an outstanding single or multi-location salon management tool

5,0 vor 4 Monaten

Kommentare: We've been with Meevo since January 2020 and it's predecessor, Millennium, since 2010 to run our multiple locations. Meevo makes it easy to transfer and redeem gift cards and packages across multiple salon locations and allows clients to be viewed and managed globally while maintaining appropriate flexibility at each location. We enjoy the enterprise level inventory and service management features and consolidated reporting. We can't imagine running our multiple locations without Meevo!

Vorteile:

Meevo is powerful and easy to use. The interface is fast, intuitive, and works brilliantly on handhelds, tablets, and desktop. Reports and analytics are strong so we can keep tabs on our KPIs. Client settings are granular so which notifications clients receive via email and texting can be customized. The payroll and inventory modules are well developed and give us great flexibility in our employee compensation settings and Meevo even has custom reports to help California employers comply with labor laws unique to that state. Support is U.S. based and outstanding. Meevo really listens to their customers and rolls out updates on a very regular basis. While the software is already great, it gets even more powerful every couple of months. In fact some of the cons in my review below will probably be addressed within the next year. Security in Meevo is extremely granular, which we appreciate so staff members can be configured to only have access to areas of the system appropriate to their role. There are settings to completely hide menus and areas of the system that certain users don't need to see so their interface isn't cluttered with buttons they wouldn't be allowed to use. Meevo also supports a different (typically stricter) set of access limitations when staff are outside of the company's network. Lastly, Meevo makes it easy to multi-task with tabs for multiple parts of the system open at the same time and easy to move between. Meevo has built in a large number of keyboard shortcuts and has a "ConvoBar®" that allows users to type commands to quickly open specific screens or reports. We're starting to see the adoption of AI within recent Meevo updates and I'm sure this area of the system will become substantial over the coming few years.

Nachteile:

Editing transactions in the past is extremely limited, which protects naive owners from breaking accounting rules, but prevents sophisticated owners from fixing mistakes in the past and instead having to create new transactions to reverse out the prior mistakes. I wish there was a super user setting that allowed more flexibility. We also find the double opt-in requirement for clients to receive transactional text messages to be far more strict than any other similar software we've seen. The Quickbooks integration does not handle multiple business locations syncing into a single Quickbooks file, which is limiting for multi-location businesses with a single set of integrated books. Great reports make it easy to settle the books via consolidated journal entries, but I look forward to true multi-location syncing with Quickbooks.

Antwort von Millennium Systems International

vor 4 Monaten

We're thrilled that Meevo has been so valuable to your business, Todd. We appreciate your support!

renee
Operations Manager, HR, Finance in USA
Gesundheit, Wellness & Fitness, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Meevo, the only Way to Go!

5,0 vor 11 Monaten

Kommentare: My overall experience with MEEVO is outstanding! We have been approached by other vendors who cannot deliver the quality of tech support, integration and reporting. MEEVO takes business to a higher level of success backed by quality training, Inspo, and metrics.

Vorteile:

Meevo checks all the boxes for client management, staff management, inventory, marketing, online booking, egift cards as well as amazing reporting capabilities to track everything from payroll to metrics. It's a no-brainer for any savvy business owner in the Salon/Spa, Massage business.

Nachteile:

The interfaces with external vendors don't always work seamlessly. For example, we use Salon Clouds for our SOAP notes and duplicate client management requires a bit of extra work on our end.

Antwort von Millennium Systems International

vor 9 Monaten

We’re thrilled that your experience with Meevo has been outstanding, Renee!

Paula
Spa and Fitness Director in USA
Gesundheit, Wellness & Fitness, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

So nice I had to use twice!

5,0 vor 11 Monaten

Kommentare: I LOVE MEEVO! Everything about it from scheduling, to booking, to payroll, to reports are just amazing.

Vorteile:

Honestly there is nothing that I don't love about Meevo! I used it at a previous facility I managed and it was a no brainer to bring in when we were looking for a new platform to use at my latest job.

Nachteile:

That somehow clients often get confused when doing online booking and book multiple services for themselves when trying to book for a group. Then because we require a deposit for online booking it can be a challenge getting that deposit to apply to the correct appointment once the servicing guest has been corrected.

Antwort von Millennium Systems International

vor 11 Monaten

We're so happy to hear you love Meevo and it helps make scheduling, booking, and payroll easier for you!

Mary Beth
Spa Manager in USA
Gesundheit, Wellness & Fitness, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best software for our Salon and Spas!

5,0 vor 11 Monaten

Kommentare: I am very happy with the Meevo software and customer support we receive. The training is easy and convenient, which helps to get new hires using it quickly!

Vorteile:

How easy it is to use the software. I like being able to customize things. But mostly the customer service is outstanding!

Nachteile:

I honestly cant think of anything! The only I dont like, is when my receptionists dont use the corect client name and make a new one! But it is easy to fix, by using intelli merge or manual merge of duplicate clients.

Antwort von Millennium Systems International

vor 11 Monaten

Thanks Mary Beth! We appreciate the kind words and love that you're enjoying Meevo's customization and how it adapts to your business!

Kelly
General Manager in USA
Einzel- & Familiendienstleistungen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Multi-Location User

4,0 vor 11 Monaten

Vorteile:

Meevo offers a lot of great benefits for multi-locations. It is easy to navigate between locations. Central Office is great to see individual numbers or combined data.

Nachteile:

I wish some of the reports were customizable to get specific data we need. Would also be nice to see staff rewards/incentive platform. Something we can setup to acknowledge when then hit goals. Would also be nice if it interacted more with Aveda for automatic price increases.

Antwort von Millennium Systems International

vor 10 Monaten

We're glad to hear Meevo makes managing multiple locations easier for you, Kelly!

Jessica
Manager in USA
Medizinische Praxis, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

MEEVO OKAY

5,0 vor 9 Monaten

Kommentare: Great overall and easy to use on a daily

Vorteile:

Meevo is a step up. It give us so many more options and easy to use and train on it.

Nachteile:

The colors are dark compared to the orginal that were light.

Antwort von Millennium Systems International

vor 9 Monaten

Thank you for the review, Jessica! We’re glad to hear you find Meevo easy to use!

Jessica
Director in USA
Verbraucherdienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

newer user review

4,0 vor 11 Monaten

Kommentare: Its working for us, we are still trying to implement all of the functions of the software, I do feel like more 1 on 1 training could be done with a live person after the training modules.

Vorteile:

I like that there are so many options for client points and promotions.

Nachteile:

How much time it actually takes to set up a new client ticket, and the order of steps it takes.

Antwort von Millennium Systems International

vor 10 Monaten

Thanks, Jessica! Happy to hear you're enjoying Meevo's client points and promotions features.

Kelly
HR Staff Manager in USA
Gesundheit, Wellness & Fitness, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Customizable software for our growing medical spa

4,0 vor 2 Jahren

Kommentare: Excellent support and training for the entire staff. At any moment we can chat or call for assistance, as well as the incredible online resource Meevo “help” which I use almost daily for clarification. There are many webinars and o going trainings that also provide additional learning opportunities as we grow our knowledge of the system. We are very impressed overall and happy with our transition.

Vorteile:

Bottom line, Meevo provides a fully customizable software that is dependable for the needs of our growing Medical spa and salon. As a 30 year old business that has changed for a salon to a high level spa, we needed a dependable and intelligent booking and reporting system that would give us everything and more. Meevo has some quirks, but overall our transition and training was smooth and seamless with a few exceptions.

Nachteile:

Transitioning from our past software (Phorest), we lost all guest service history. This has been a challenge, however six months into our transition we have adapted. Gift cards also became a large concern as many transferred under “anonymous” instead of the guest name, causing us to have to rely on stored PDF form to look up many that are not located easily under guest profiles.

Antwort von Millennium Systems International

vor 2 Jahren

We love hearing that you've enjoyed using Meevo to help you grow your spa, Kelly! Make sure to check out the Meevo Academy for future webinars, interactive courses, and more!

kaysie
Salon Director in USA
Verbraucherdienste, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Hair Solutions MEEVO review

5,0 vor 2 Jahren

Kommentare: 5 star! We love it.

Vorteile:

It is high functioning and we love that MEEVO keeps updating with new efficient features that are essential. I love that they take customers feedback and requests and actually implements them. We have a large 50 employee salon company so it's important that it works quickly because we're very fast paced. Also, anytime we do call MEEVO for questions they usually answer quickly and assist.

Nachteile:

It would be nice to be able to mark an appt a NO SHOW but then have the choice to delete it, so we can run a report and look how many no shows we've had, but not keep the "unchecked out" appt in the books so we can open it up and book in other guests if we had the opportunity. Also, we've had HUGE problem with inventory because we've marked thousands of dollars of inventory discontinued or deleted it without "zeroing" it out first in inventory count. Then we found out it messed up our inventory reports for our accountant and had to undelete $50k + worth of inventory to zero them out first. If we hit discontinued on a product, a pop up question like "would you like us to zero out this inventory for you?" would be GREAT!

Antwort von Millennium Systems International

vor 2 Jahren

Great to hear your Salon is able to utilize Meevo to its fullest! Our team is always here whenever you have a question!

Nichole
owner in USA
Verbraucherdienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Love for Meevo!

5,0 vor 2 Jahren

Kommentare: Overall I love Meevo. It takes a while to learn all of the features but once you start catching on you realize that these features help run the business day to day.

Vorteile:

The integrations to be able to run my business efficiently

Nachteile:

the conversion from my previous software

Antwort von Millennium Systems International

vor 2 Jahren

It's great to hear Meevo and its integrations have made it easier to run your business efficiently, Nichole!

Colette
Director of Admissions in USA
Kosmetik, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Meevo keeps it easy!

5,0 vor 11 Monaten

Kommentare: I have gotten more from it than I expected. The email marketing suite, support and ease of use.

Vorteile:

The process of learning/ teaching new staff to use Meevo is exceptionally easy. The ability to quickly watch a video or read step by step walk through directions on how to do anything is #1 to me. The facebook support group is more than I imagined it could be. So much support from peers and support staff.

Nachteile:

How the add on services show on the books, especially if an add on is to be done in a different room than the original service, it doesn't physically show on the books that the second room is busy.

Antwort von Millennium Systems International

vor 11 Monaten

Thanks for the review, Colette! It's great hearing that Meevo is easy to learn and use and that you're able to find additional support in the Facebook Community group.

Angela
Manager in USA
Kosmetik, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Meevo...Salon management with ease

5,0 vor 11 Monaten

Kommentare: We started with Millineum which was not web based, and that system was very good, but once they converted to a web based system, that blew it out of the park! Technicians can see their schedule while not in the salon, get notified of new appts or cancellation as they work, and the options are endless! Payroll, commission, formulas, notes, credit card processing are al so important in this industry.

Vorteile:

There is nothing Meevo doesn't do. If an issue arises, their team is on it and accommodates the client.

Nachteile:

if the internet is down (rarely) we go down

Antwort von Millennium Systems International

vor 11 Monaten

We love hearing how Meevo helps you manage your salon with ease, Angela! Our team is always here when you need us!

Sandra
Kako'o in USA
Einzel- & Familiendienstleistungen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Convenient Options

5,0 vor 11 Monaten

Kommentare: I have to say the support team is always so accommodating and very pleasant when we need assistance. I have no resistance when calling.

Vorteile:

Support is on key and so knowledgeable, patient and solution oriented.

Nachteile:

There really is nothing that I can list at the moment.

Antwort von Millennium Systems International

vor 10 Monaten

Thrilled to hear you're enjoying Meevo, Sandra!

Jacqueline
Integrator in USA
Verbraucherdienste, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great salon administrative partner!

5,0 vor 11 Monaten

Kommentare: Exceptional team support, readily available and extremely helpful when the need arises.

Vorteile:

Training videos, team support, ease of use

Nachteile:

Docs and forms are not the easiest to maneuver and create with Meevo support

Antwort von Millennium Systems International

vor 10 Monaten

We appreciate the kind words, Jacqueline. Our Support Team is always here if you need assistance!

Jessica
Operations Manager in USA
Kosmetik, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Won't use any other software

5,0 vor 11 Monaten

Kommentare: Five star. We came from a salon that used Meevo, and previously Millennium. I have been a big Meevo/Millennium supporter for years. I won't even consider speaking to anyone else regarding their services.

Vorteile:

Ease of use, amazing customer service and education, lots of add on options

Nachteile:

My only want is for only booking to have a request only option for stylist. We have stylists who are request only and unfortunately we cannot offer for their clients to book with them online without opening them up to non request clients.

Antwort von Millennium Systems International

vor 10 Monaten

We're so happy to hear about your positive experience with our Support and Education teams, Jessica! We're here whenever you need us!

Robin
Payroll manager in USA
Gesundheit, Wellness & Fitness, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

User Friendly

5,0 vor 11 Monaten

Kommentare: I have Meevo to be easy to use and the customer support is great

Vorteile:

Meevo is easy to use with many helpful reports

Nachteile:

Meevo does not allow me to run payroll numbers for dates that are not exactly the same as the pay period. It also does not have the option to change a pay rate only as if a certain day. You cannot change a person's pay in the middle of a pay period and if you go back and run a prior period, it uses the current rate

Antwort von Millennium Systems International

vor 10 Monaten

We're happy to hear Meevo is easy to use and has helpful reports, Robin!

Samantha
Concierge in USA
Gesundheit, Wellness & Fitness, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

User-friendly, professional, effective.

5,0 vor 11 Monaten

Vorteile:

So easy to learn the system and become comfortable.

Nachteile:

If you don’t know how to perform a specific function, the lack of icons to press is limited, and it can take a while to figure out new issues your company deals with.

Antwort von Millennium Systems International

vor 10 Monaten

We're glad to hear Meevo is easy to use and effective for running your business, Samantha!

Cheryl
Receptionist in USA
Medizinische Praxis, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Spa review

5,0 vor 11 Monaten

Kommentare: It is such a user friendly system. Smooth process in booking appointments, including several appointments for same client.

Vorteile:

The ease of learning the system is awesome. If I have questions, I have no problem finding within Meevo, and/or Meevo training.

Nachteile:

Hitting the back button!! Really there is nothing to complain about.

Antwort von Millennium Systems International

vor 11 Monaten

Happy to hear that Meevo is user-friendly and you enjoy the training options, Cheryl!

Linda
Educator in USA
Verbraucherdienste, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

A Must have in your business!!

5,0 vor 11 Monaten

Vorteile:

This software is easy to use and helps track everything!

Nachteile:

Being a user & not an administrator i dont have access from home only at work.

Antwort von Millennium Systems International

vor 11 Monaten

We love hearing Meevo's a must-have for your business, Linda!

Melissa
Instructor in USA
Bildungsmanagement, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Easy to use

5,0 vor 2 Jahren

Vorteile:

The whole program is very user friendly once you get it all figured out. If not properly trained you may have a few confusing moments, but it is actually easy enough to figure out with a little trial and error. I enjoy using Meevo and I would definitely recommend this product.

Nachteile:

So far I have no feedback about any cons.

Antwort von Millennium Systems International

letztes Jahr

Thanks for recommending Meevo, Melissa. Check out the Meevo Academy for 24/7 education and training whenever you need it!

Angelina
Purchasing Manager in USA
Bildungsmanagement, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Amazing

5,0 vor 2 Jahren

Kommentare: We as a company have been very pleased with Meevo

Vorteile:

I like that it is easy to use and train new employees to us.

Nachteile:

Since we are a school having people with the same name can get difficult as you can’t use the same username.

Antwort von Millennium Systems International

vor 2 Jahren

It's great to hear that Meevo is easy to use and train on for your school, Angelina!

Jacqueline
owner/hairstylist in USA
Kosmetik, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Meevo is a must

5,0 vor 2 Jahren

Kommentare: I have had a great overall experience with Meevo. They have so much to offer and I am learning my way through it!

Vorteile:

I was so scared to change softwares, but Meevo made it very easy!! It was a huge change for myself and my staff, but with the "sandbox" feature it eased us all into it!

Nachteile:

I don't have any dislikes as of right now.

Antwort von Millennium Systems International

vor 2 Jahren

Thank you for the great review, Jacqueline! Glad to hear your experience has been great so far and we look forward to continuing to grow with you and your business!