OctopusPro Erfahrungen

Exceeded our expectations and continues to do so

Kommentare: OctopusPro offers many features and integrations which Customer Support have been quick to help us out with when needed.

Vorteile:

OctopusPro makes it extremely easy to manage our staff, customers, bookings, invoicing, payments, sales campaigns and a whole lot more. Our entire team are very impressed. OctopusPro really has too many features to mention in this review. A few features to mention: - Technician AND customer facing app - Very helpful dashboard - Jobs status notification to clients - Ability for field workers to manage a job end to end (job check in, arrived onsite, work completed, accept payment), etc. - Very responsive Customer Service

Best field service management software we found

Kommentare: Highly recommended for anyone that runs a mobile service business, we spent months looking for the right software and we are glad we found OctopusPro

Vorteile:

Easy to use, covers every aspect of our business from lead management to quote and booking to invoice and payment management.

Nachteile:

It was a little difficult to setup due to all the advanced features however we understand why, also sometimes it takes a few seconds to save bookings.

Not a bad dispatching software, but has some glitches

Vorteile:

The software is great for dispatching and does what it is supposed to.

Nachteile:

The fact that they are based in New Zealand and it takes forever for the pages to load. Also, the techs were not a fan either as they would receive multiple notifications and could not continue until they answered the notification. A lot of steps to get one item completed.