Wir helfen Unternehmen seit 17 Jahren,
bessere Software zu finden
Über Membroz
Führende webbasierte und voll funktionsfähige Mitgliederverwaltungssoftware, von der Unternehmen profitieren, z. B. Clubs, Resorts, Fitnessstudios, Timesharing-Anbieter und Salons.
An excellent, straightforward, and reasonably priced scheduling tool is Membroz. The administrators and proprietors of fitness studios now have better scheduling options.
Everything was a fake, it did not work, bugs everyday, unstable and unreliable server that would lose customer data.
Nutzerbewertungen filtern (33)
Nutzung
Sortieren nach
Nutzerbewertungen filtern (33)
Membroz Rocks
Kommentare: so far [sensitive content hidden] has been great to work with, they work hard to answer our questions and make things work for us based on our needs and requests. thank you
Vorteile:
the ease of use and the support we have from [sensitive content hidden]. They have worked very hard to make things work for us.
Nachteile:
that we needed to integrate with another program for our rentals and website... but it's working so not a big deal. just were hoping to have an all in one software
Very user friendly
Vorteile:
Online booking And membership management
Nachteile:
Better user experience for mobile app and web.
BEWARE! This company is a complete fraud
Vorteile:
This company is completely fraudulent, going beyond bad service and technology, they will actually steal money from you with no reply. Our spa company signed up and paid in advance for 6 months licensing. It was the absolute complete fraudulent system ever. The core system has no security or stability. Many times we lost our customer data, just deleted with no explanation, it would send automatic wrong emails of receipts, bookings to clients who have never been to our spa. Yes they tried to help to fix it, but it was like putting new tyres on a car with no engine. It just did not work. We had many client complaints, many tears from front line staff, for 6 months this company and system made our company a nightmare. We lost thousands and thousands of $$ in bookings from angry clients and lost bookings. I also paid $700 for a customised APP that never ever was started. After 6 months, of patience and nice messages, even though our situation was bad, I was never once rude or demanding. But when I asked for my money back for an APP that wasn´t even started to develop, I was blocked, no messages read, no phone calls returned. This is a complete and utter fraudulent business. Be careful of fake reviews. This company is not ethical, if they can just stop contacting a client after payment, then of course, they will need to concentrate on increasing all the fake reviews from their friends and family.
Nachteile:
everything was a fake, it did not work, bugs everyday, unstable and unreliable server that would lose customer data
Antwort von Membroz
vor 3 Jahren
This was not expected from client with whom our team have been working since 7 months. Neither we are fraud nor we have taken any money. You have subscribed for 6 months service in Dec'21, system was live till May, there is not way we could have refunded for service already rendered. Our support team has helped them migrate huge database along with multiple training sessions. We never demanded any money for data import service even though it was not part of SLA. Regarding customization request, we already refunded you money even though 70% work was done from our side. Let me put our side of story, Your team never accepted your decision to use other software, they were not ready to change working style, our support team experience were not pleasant with them as they have decided to not use sytem. We have try our best to accommodate many request they made to make certain UI changes and workflow. I wish we have taken decision earlier to tell client that her team is not ready to use system
Excellent customer service
Kommentare: Using Membroz was a fantastic experience for me. especially in terms of customer service. I was consistently amazed by how quickly we were assisted. The speed with which they resolve any issue and, most lately, the kindness with which they assist us. In the future, I wouldn't think twice about using your services again.
Vorteile:
An excellent, straightforward, and reasonably priced scheduling tool is Membroz. The administrators and proprietors of fitness studios now have better scheduling options. On-ramping is easy to set up and doesn't require extensive training.
Nachteile:
According to my experience, there are no cons.
The ideal option for anyone looking to launch and grow their own business
Kommentare: I do advise using it because it is a great system.
Vorteile:
It is simple to modify. It's simple to get in touch with customer care, and they're helpful with anything you need.
Nachteile:
Extremely satisfied with the work performed.
Antwort von Membroz
vor 2 Jahren
Thank you Sir
Membroz has been a big assistance to me over the past two years
Kommentare: That is one of the most impressive markets I have encountered. When you have a complaint, the help is absolutely excellent.
Vorteile:
There was nothing about the software itself that I didn't like. This was significantly less complicated than a competitor we previously used, and it was incredibly simple for our users to operate the app.
Nachteile:
Nothing has gone wrong for my business so far.
Antwort von Membroz
vor 2 Jahren
thank you sir
Best Software service
Vorteile:
the feature and the access is very easy to use
Nachteile:
better design can be but overall no issues
Membership and Club Management
Vorteile:
Membership flow is great and We are using mostly this functionality.
Nachteile:
I used most of that functionality of membership management and I don't have problems.
Review for Membroz
Vorteile:
Timely support, easy to use software, best option to maintain the database.
Nachteile:
There should be intimation before you upgrade the software and also the information should be shared about the new changes.
Antwort von Membroz
vor 2 Jahren
Thank you for sharing you review and concern, We take this forward.
Excellent Appointment and Schedule Management Tool
Kommentare: We needed a way to schedule, update, and follow up on our consultant's appointments, and the Membroz solution well surpassed our expectations. This tool has now become a staple of our daily operations.
Vorteile:
Almost everything about this software is to my preference. I have used a lot of them, and this one is by far the best in terms of setup because it is quick and simple to complete.
Nachteile:
Not yet faced any issues with their system
Antwort von Membroz
vor 2 Jahren
Thank you Sir, It was pleasure working with your organization.
Easy to manage facilities
Vorteile:
Uesr friendly products esay to manage all the bookings
Nachteile:
Not yet found any cons.Can make app more attractive
Excellent Membership Software for Clubs.
Vorteile:
Easily understandable dashboard and reports & supportive team with quick response
Nachteile:
Its been seven months while using so not faced any major issues yet.
User friendly management software
Kommentare: It solves the problem of usage allotted to the members and can be easily tracked in profile.
Vorteile:
Facility booking management gets easy to manage also can be booked by application side from the members
Nachteile:
Feedback should be received by the members while checkin out
Well designed for the timeshare business
Kommentare: overall experience was good
Vorteile:
User friendly experience. Usage summary can be easily tracked.
Nachteile:
Sometimes the site gets slow this might get improved
"Great tool to Manage your Business''
Vorteile:
Payment processing, account & finance reports, and a number of other useful functions are all available with Membroz.
Nachteile:
Not yet faced any issues with their system
User friendly software
Vorteile:
Web and app combination works very smoothly
Nachteile:
It's can increase more features in app...
Good Product
Vorteile:
It's a good product to manage memberships
Nachteile:
not facing any issues till now with Membroz
it is very awesome app and helping staff
Kommentare: it is very easy to use
Vorteile:
we are tanksful staff, and member ship management.
Nachteile:
only that their staff and their services
Antwort von Membroz
vor 2 Jahren
Thank you sir, You feedback help us to improve our services.
Excellent software, reasonable price, excellent support
Kommentare: I have tried a few different softwares for my business but it all seemed disconnected. Using Membroz solved this problem. Their training & support team were awesome at understanding my business model & helped my staff in setting up Membroz. I would highly recommend this to everyone in Health & Fitness industry.
Vorteile:
A well built software with frequent addition of new useful features. Excellent training & customer support team. Helps my business stay competitive at a reasonable price.
Nachteile:
Sometimes new features can be a little inconsistent, but the support team has always been quick at providing satisfactory solution.
Antwort von Membroz
vor 3 Jahren
Thank you sir
Perfect product for time share and Club management
Kommentare: Value for money deal.
Vorteile:
The software offers wide range of options for different requirements for a new time share company. High degree of customisation possible
Nachteile:
This product could have been wonderful if they offer a residual app. But I received update on regular intervals.
Excellent Software
Kommentare: Till now our experience with Membroz is excellent
Vorteile:
Software is very easy to use with an excellent service.
Nachteile:
Till now we haven't faced any problems..
In Betracht gezogene Alternativen:
Gym membership management
Kommentare: Good customer feedback
Vorteile:
Flexible specifications. Custom features
Nachteile:
I am happy with all i have no regrets in selecting this.
Antwort von Membroz
vor 3 Jahren
Thanks you Dilhan
Review
Kommentare: Excellent
Vorteile:
Cost effective /customer friendly/As expected
Nachteile:
Some fields missing/weekend customer care not available
Excellent service
Vorteile:
Excellent software by membroz and all service inbuilt in one software.
Antwort von Membroz
vor 3 Jahren
Thanks for your valuable review.
Best management software
Vorteile:
feature packed product, functionality was good
Nachteile:
UI need to improve, u can add training pop-up for better understanding of product
Antwort von Membroz
vor 3 Jahren
Thank you, We will continue to improve self-service and training part in application.
