Durchschnittliche Bewertung

  • Gesamt
  • Benutzerfreundlichkeit
  • Kundenservice

Über IC Source

Die Intranet-Software von Source by IC Thrive ist für interne Kommunikatoren, HR-Profis und Marketingexperten in den Bereichen Finanzen, Gesundheitswesen und Unternehmen konzipiert.

Erfahre mehr über IC Source

Nutzerbewertungen filtern (35)

Produktbewertung

Produktbewertung

Nutzung

Sortieren nach

Haben Sie IC Source bereits verwendet?

Teile deine Erfahrungen mit anderen Softwarekäufern.

Nutzerbewertungen filtern (35)

Bronwyn F.
Bronwyn F.
Marketing + Public Relations Strategist in Kanada
Verifizierter Nutzer auf LinkedIn
Finanzdienstleistungen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Amazing support and great adaptability

5 vor 3 Jahren

Vorteile:

I love that as a 'non-tech' person, I was able to rebrand our intranet with the help of our graphic designer (she has a great eye for what colours to use). I had to reference support blogs a few times, but there wasn't anything I didn't feel comfortable doing. I also really like the support that is available. They get back to you very fast and help work issues out. And honestly, most of my issues were that I wanted to something different, not that an issue with the software. We were able to successfully rebrand our intranet. I like the ability to create different applications and that you can be pretty creative if you put your mind to it. We created a "shout out" app and didn't need to do anything special. It was as simple as adding certain fields to an app and adjusting the layout. Once you start to use the software a bit more, you realize most of the applications are the same base.

Nachteile:

Although the simplicity is great, when it comes to the theme design, there are some items connected together that I wish weren't for example, if you change a colour of a title it could also change the colour in the mega menu. My designer also wanted more ability to change icons around, without having to do that for coding. A little more ability to customize would be nice. The theme editor was also confusing at first and I had to some trial and error to figure out what items were affected. The other annoying thing is that if you want to move files from one app to another or into a new site, you have to download everything and re-upload. I found the multi-upload feature hard to use too, so I ended up adding most files one by one. Moving 200 + files that way is very time-consuming, although worth it in the end!

Tim M.
VP Marketing/eCommerce in USA
Bankwesen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Intranet Value

5 letztes Jahr

Kommentare: Very good experience from date of first working with IC 8+ years ago to the present time.

Vorteile:

Company responsiveness to business needs and system's ability to meet our intranet requirements.

Nachteile:

Needs a better way to test updates before applying to production environment.

Dave S.
IT Support in Kanada
Krankenhausversorgung & Gesundheitswesen, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Intranet Connections is a useful corporate communications tool.

3 vor 3 Jahren

Kommentare: Good communications tool.
Electronic forms are nice!

Vorteile:

As a corporation, we have been using Intranet Connections for a few years now. We do not use it to anywhere near its full potential but we have found it a useful communications tool.

Nachteile:

It would be nice if the main page could scroll through the newest content highlights. The interface can be a bit clunky. For major updates it would be nice if there was a better installer. I find it a bit too manual.

Aaron C.
IT Specialist in USA
Informationstechnologie & -dienste, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Intranet Connections is an extremely flexible choice for building your intranet.

5 vor 3 Jahren

Kommentare: Overall, it's been a positive experience. For the most part, it can be as simple or as complicated as you want it to be. And if you're willing to put in the work, you can get a system that looks great and is flexible enough to do almost anything that you could ask for from an intranet solution. Coupled with the excellent support, it's a solid choice for an intranet solution.

Vorteile:

The Intranet Connections platform provides myriad choices for building your organization's intranet. There are many, many tools at your disposal, and users are empowered to customize their pages to their hearts' content. The support has been excellent. Their support team is willing to go to great lengths to help you troubleshoot, set up testing environments, and walk you through upgrades. You will defintely get out of the software what you put into it. If you spend the time to learn its ins and outs, you can make it do almost anything.

Nachteile:

The flexibility sometimes comes at the cost of simplicity. Getting up to speed can be a fair investment in time. As with any complicated piece of software, there are the occasional strange bugs. We've also found that it helps a lot to have some definite lines of ownership within your organization to keep things updated and consistent. If the project is completely bottom-up, many aspects of content maintenance can fall behind. That's true of any content management solution, though, so it's not a point against Intranet Connections so much as a good caveat to keep in mind when shopping for these types of solutions.

Kaylee L.
Kaylee L.
Marketing Manager in Kanada
Verifizierter Nutzer auf LinkedIn
Buchhaltung, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A Clear Path Forward

5 letztes Jahr

Kommentare: From start to finish, the whole team at IC Thrive has been amazing to work with - special shout outs go to [SENSITIVE CONTENT HIDDEN] for their support and guidance throughout this entire process! Without the IC Thrive team charting us a path forward, we definitely would not be where we are today.

Vorteile:

I really liked the pre-made widgets and apps that make it easy to add content to your Intranet. IC Thrive also does a great job at coming out with new and innovative solutions to help solve issues that organizations are facing.

Nachteile:

It's difficult to use and learn upfront and requires a significant amount of time to understand and be comfortable using. Once you learn how the technology works, it's quite simple and easy to customize.

Antwort von IC Thrive

letztes Jahr

Thank you very much for your review, Kaylee. We are always looking for ways to improve and we will take your comments into consideration. And don't hesitate to message us if you need any help with your intranet. Our team will always be here for you! Kind regards,

Anita S.
Marketing in USA
Bankwesen, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Frankenmuth CU Intranet-EARL

5 letztes Jahr

Kommentare: The support from Intranet Connections is top notch!

Vorteile:

We are a financial institution with over 25 branches. EARL Intranet puts us all on the same page. We use our intranet to broadcast alerts, collaborate between departments, record workflows, share knowledge, test and provide feedback.

Nachteile:

That you cannot load a word doc and update inside EARL.

Antwort von IC Thrive

letztes Jahr

Hi Anita, Thank you so much for the review! It has always been a pleasure working with you. We're happy to hear that your intranet EARL supports your credit unions! As for your word docs, it's how the browser handles those types of documents. We encourage our customers to only upload the final copies as PDFs to the intranet. This establishes a source of truth so that users only see the final version. In the policy manager, you can set reminders (review dates) to see if the document needs to be updated. I hope that helps! Warmly, IC Thrive

Andre J.
IT Specialist in USA
Verifizierter Nutzer auf LinkedIn
Bankwesen, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Intranet Connections is a great company. This has given our employees peace of mind and saved time w

5 vor 4 Jahren

Kommentare: File management, saving time, better internal communications, and sharing of resources.

Vorteile:

It's very user friendly, it has many features, the fun and creativity never stops. And of course, the customer service is awesome. What I love about the customer service is the fact that you can call them directly and expect to talk to a real person right away. Unlike other competitors, intranet connections values customers and the staff is always happy to help. It is so easy to create sites and pages. I love the fact that we are given the option to choose between static and dynamic pages. We love the layout of the intranet and the drag drop features.

Nachteile:

There are a lot of businesses that do not prefer cloud, however, I wish that Intranet Connections had that choice as well. I guess this is due to the dangers of cloud computing such as advanced persistent threats, and insufficient due diligence. Data stored in the cloud can be lost for reasons other than malicious attacks, CSA says. An accidental deletion by the cloud service provider, or a physical catastrophe such as a fire or earthquake, can lead to the permanent loss of customer data unless the provider or cloud consumer takes adequate measures to back up data, following best practices in business continuity and disaster recovery

Trent S.
Trent S.
Junior System Administrator in USA
Verifizierter Nutzer auf LinkedIn
Krankenhausversorgung & Gesundheitswesen, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

User Friendly & Easy Tools to Build an Intranet Site!

5 vor 3 Jahren

Kommentare: Having the support of Intranet Connections has been such a pleasure. Whenever a ticket is submitted, someone responds very quickly, at most by end of day. The team has been very supportive and even developed specific patches that fixed issues limited to our environment. Couldn't ask for better support :)

Vorteile:

Utilizing widgets to bring important information to the front and center for users has been the best part of the IC software. It brings a modern homepage for our users to visit and makes it easy to view. A key feature in conjunction with this is the Stats feature, which shows us that our users are reading the new content rotated. Also, the mega menu has helped us a ton in getting users to the right link, easier.

Nachteile:

It can vary between internet browsers how the site reacts. I know that this is not on the software, as browsers continuously update and break sites regularly. But it's hard to recommend Internet Explorer to everyone for a consistent Intranet experience, while IE is a terrible browser in general. I'd also like to request new widgets or tools that can really bring content to the front like a newspage. Something that can capture the user's attention and show new content has been released. Those type of tools can really help generate buzz and get more users involved.

Keefe A.
IT Infrastructure Manager in USA
Bau, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best in class support

5 vor 10 Monaten

Kommentare: The platform allows us to make a rich and dynamic repository of information for our team members. The tech support is also top notch (which is rare for most companies today), and allows us to be nimble in taking care of our team member's requests when they want to leverage new features in the site.

Vorteile:

The software does have several capabilities and workflows that allow it to be more dynamic that a static intranet website, plus the integration with active directory makes it a snap to get employees enrolled into it. Also the tech support is fantastic, with willingness to help with questions, issues, and upgrades.

Nachteile:

The version upgrades can be a little tricky if you get too far behind.

Antwort von IC Thrive

vor 9 Monaten

Thanks for your review Keefe! We appreciate your feedback and will share it with our team.

Brian H.
Network/Systems Manager in USA
Marketing & Werbung, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

IC Source upgrade to V15

4 vor 8 Monaten

Kommentare: Our experience has been good dealing with the support group and getting quick answers to our questions. The intranet software is reliable.

Vorteile:

The software is relatively easy to use, and the tutorials are good. Tech support very responsive and helpful during the upgrade process.

Nachteile:

The Active Directory sync doesn't always seem to work as it should.

Antwort von IC Thrive

vor 8 Monaten

Thank you very much for your review, Brian. Should you ever experience more issues with the Active Directory, please open a support ticket here and one of our team members can take a look at what's going on: https://support.icthrive.com/hc/en-us/articles/360006714513-contact-support

Cheryl F.
Application/Systems Support Analyst in USA
Finanzdienstleistungen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Once you learn your way around, the possibilities are easy and varied. I truly love using it.

5 vor 3 Jahren

Kommentare: This tool acts as an easy to use interface to our users to access information, collaboration, documentation, scheduling, etc. This is helpful especially for our non-computer folks who need to access all of this on a daily basis. The fact that individuals and departments can control their own content is also a huge benefit.

Vorteile:

First, the Customer Support. They are AMAZING! The software itself allows not only the admin to set pages but various staff members/departments. This takes the work load off our IT dept and gives more control to the individual users/depts. IC is such an easy interface for users to access a multitude of information, programs, documentation, etc.

Nachteile:

It is very minimal - there are times I would like a little more freedom within the templates or trying to copy/paste a widget to another page. I also miss having a broken link checker. These are more minor personal preferences and does not deter me from the product. Again, have I mentioned how GREAT the staff is?

Christine K.
Marketing and Communications Assistant in Kanada
Finanzdienstleistungen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

We have been using Intranet Connections for 10 years and have been extremely pleased with the produ

5 vor 3 Jahren

Kommentare: Intranet Connections is a user friendly software solution for Intranets. The software provides many tools to keep staff informed, to house documents and much more.

Vorteile:

We like the ease of use of Intranet Connections. We have kept the management of the Intranet to one person, but know that it could be managed by many people. By keeping it with one person, we keep a consistent voice on the Intranet. Postings are posted in a consistent manner so that staff can quickly look at the news feed and pick up on what is relevant to their positions. We have so many different options on how we post information. How we present information is endless.

Nachteile:

Right now my biggest con is with the Photo Gallery and not being able to have pictures advertised as in the news feed right away. And if you go back into the picture on it is posted and edit it so that it can be advertise, it will show as Updated and not New.

Sheila F.
Senior Internal Communications Specialist in Kanada
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Overall I find the Intranet Connections software to be an effective intranet platform.

4 vor 3 Jahren

Vorteile:

I like how easy it is to train other users on the platform since they often associate the design with folders on their computer so learn it quickly (rather than, for example, a WordPress site which can sometimes seem intimidating to learn).

Nachteile:

I often come across really simple design flaws in certain applications or tools that could be easily addressed. For example, when setting up an event in the Training & Events Calendar, you can't set a time zone. When someone exports the ICS file to their Outlook, it puts the event in their calendar without "translating it" to their time zone.. so if the meeting is at 3pm ET but the registrant is in the Pacific Time zone, it puts it in their calendar for 3pm PT. I've flag this and other small flaws with the support team - they just say they'll put it on the consideration list for their next sprint but I never hear anything again and, so far, my suggestions have not been implemented.

Patrick E.
Senior Systems Administrator in USA
Versorgungsunternehmen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

IC Thrive Software

5 letztes Jahr

Kommentare: The software works very well and has stood up over the years. The support team has been helpful as well when needed. We have been using the product since 2008.

Vorteile:

The IC Thrive Intranet application is a fully feature solution we use for our Intranet application. It is relatively simple to setup, maintain and use.

Nachteile:

The system is many layers deep and sometimes is difficult to find where some settings are configured. On the flip side, the support team did help with this aspect when I contacted them to assist.

Antwort von IC Thrive

letztes Jahr

Hi Patrick, Thank you very much for your review! We are always happy when our customers like our product and our team. Our support team is always eager to help our customers, so please don't hesitate to contact them if you need any help.

Norbert U.
Director of Enterprise Applications in USA
Informationstechnologie & -dienste, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

SFCC - Review

5 letztes Jahr

Vorteile:

It is very simple to use and most of the features are easy to use.

Nachteile:

The workflow feature has it's limitations. A proxy feature would be a nice addition. It is also not easy to include fields in the email notifications. Switching between the build and the email to get the field name and the email you want to include it. Creating forms requires training and is only suitable for a few of our end.

Antwort von IC Thrive

letztes Jahr

Thanks for the review! It's been a pleasure working with you I'm glad you find our software easy to use. As for the workflows I've gone ahead and submitted this as a feature request on your behalf. This can be a bit tricky if you're trying to customize the message with specific fields. We would recommend using the {formdata} option which includes all fields within the message. I hope that helps! Please feel free to reach out with any questions.

Kevin B.
Application Developer in USA
Hochschulbildung, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

IC Thrive support has been very helpful

4 letztes Jahr

Kommentare: IC Thrive has been great at giving us the ability to have a consistent interface for students, staff, and faculty to interact with.

Vorteile:

There are two pieces that have been great with IC Thrive. First is the responsiveness of the support team. Most of my requests have been answered within 24 hours and have the ticket resolved on the first reply. Second is the ease that non-technical people have to create and update content on the site.

Nachteile:

The limitations of the software doesn't allow full customization. Permissions can be added to a page level, but sub-pages only inherit parent permissions. Also Forms can't natively be opened on a specific date/time.

Lee D.
Finance Director in UK
Rechtsberatung, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Straight forward software with lots of options to produce a good user friendly intranet

4 vor 3 Jahren

Kommentare: It meets our intranet business needs. Our staff use it on a daily basis.

Vorteile:

It requires minimal training for users and admin staff alike. It's very reliable. It has an abundance of features which allows companies to set up the majority of things an intranet should include.

Nachteile:

We would prefer the distinction between an intranet and extranet to be more clearly defined but still within one licence. For instance, we would prefer the home page for an extranet to be different to the one for the intranet. I would like to see an improvement to Documents asset.

Carolyn K.
Director HR in Kanada
Einzelhandel, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Source is simple to implement but powerful

5 letztes Jahr

Kommentare: Very positive.

Vorteile:

Easy implementation, good mix of functions, design your own forms in a snap, rapid learning curve (no programming expertise required), intuitive for users, best support team, simple back end, good documentation.

Nachteile:

Eventually might want some more page layout options. Current ones are fine so far.

Antwort von IC Thrive

letztes Jahr

Thank you very much for your review, Carolyn! We love having a close relationship with our customers and we for sure learn new things every time our team talks to you. Don't hesitate to reach out to us if you need anything from us.

Craig R.
CIO in USA
Bankwesen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Solid Intranet solution

5 letztes Jahr

Vorteile:

Easy to install and host (we chose on-prem, but can also be cloud), content maintenance is not complicated and can be done without IT skills. Workflow functionality is good as well.

Nachteile:

I would have liked an option to pay for professional services to help get some apps up and running quick, but we were told that wasn't an option at the time. I didn't want to have IT staff learn and support another product- just the enduser (Marketing) to be able to manage content.

Tony N.
IT SystemsEngineer Senior in USA
Bankwesen, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Intranet Source

5 letztes Jahr

Vorteile:

User friendly, easy to use, best support department.

Nachteile:

Keep up with your own server with all the windows update and software update as well.

Antwort von IC Thrive

letztes Jahr

Thank you very much for your review, Tony. We are happy to hear that you are happy with our software and support. For the updates issue, have you thought about migrating to Private Cloud? Our team would take allt hose concerns out of your plate. Support can definitely help you that. Let us know if there is anything we can to make your experience even better.

Louise Q.
Project Management in Kanada
Krankenhausversorgung & Gesundheitswesen, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Beats all competitors

5 letztes Jahr

Kommentare: Extremely satisfied. With exception of numbering functionality for policies and forms.

Vorteile:

There are so many value adds to this software. Love how it is integrated with our active directory. And how supportive IC is with change requests!

Nachteile:

Would like to have ability for policies and forms display numerically

Eric C.
Network Admin in USA
Non-Profit-Organisation Management, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Intranet Migrate

5 vor 10 Monaten

Vorteile:

the software is easy to install and step by step with the technician help

Nachteile:

it not easy for novice user to migrate because it involve so many pierce of software in order to get it up and running

Antwort von IC Thrive

vor 10 Monaten

Thanks for your review, Eric! We recognize that the migration process can be complex, but our support team is available to help if you ever run into issues. You can open a support ticket here: https://support.icthrive.com/

Michael C.
Network Administrator in USA
Einzelhandel, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

LifeLine Product

5 vor 8 Monaten

Vorteile:

Centralized communication and information distribution, customizable platform. The integration process was simple and easy, outstanding product support.

Nachteile:

I don't feel any feature are missing, overall the product is easy to use and was not difficult to integrate.

Antwort von IC Thrive

vor 8 Monaten

Thank you so much for your review, Michael! We appreciate your feedback very much.

Josh W.
Systems Administrator in USA
Bankwesen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

It is great intranet product that does everything we need it to do and more.

5 vor 3 Jahren

Kommentare: We get a great intranet that our employees love, and it is always up. It never has any problems that would cause it to go down.

Vorteile:

As an administrator I like that the intranet software works and is not something that I am having to try and troubleshoot everyday.

Nachteile:

There is nothing currently that we are not happy with, with Intranet Connections. We have been very pleased with them.

Kathe S.
HR Director in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Implemented a intranet site that was very helpful.

4 vor 3 Jahren

Vorteile:

It was easy to use and to set up. Users were able to learn the system easily. It allowed us to go somewhat paperless without having to spend a great deal of money.

Nachteile:

It did not integrate with other software we were using. It did not have e-signature on it. The hierarchy in the system was clunky. When people changed positions it was a lot of manual work.