Fienta Erfahrungen

Effortless event management

Vorteile:

Very easy to set up and use, has everything you need to organize ticketed comedy or music events. Have needed support once or twice - support is always fast and helpful.

Nachteile:

Have to think hard to come up with cons. Could always use more thorough attribution reporting.

In Betracht gezogene Alternativen: Eventbrite

Fienta event planning software

Kommentare: Awesome! Great and fast customer support!

Vorteile:

I like that I can easily embed it into my own website and that there are so many payment options (including the ones relevant in my country, not just PayPal/credit card). The recurring events option is also such a timesaver!

Nachteile:

The only thing I can think of is that sometimes I forget to save something after editing an event and then have to start all over again - I am used to having autosave :)

In Betracht gezogene Alternativen: Eventbrite

Gründe für den Wechsel zu Fienta: Easy payment options, no hidden fees, easy integration.

Improwise Feedback

Kommentare: Overall it's good to use Fienta for selling tickets to our workshops, as it helps keep all the information digitally and makes it easier to track attendance.

Vorteile:

I like the simplicity for administators and users.

Nachteile:

The technical faults that occur frequently, as I keep receiving customer feedback that they weren't able to make a purchase, or the site was down, or other issues arise from time to time.

Best ticket selling platform

Vorteile:

Professional and quick help from Fienta team.

Nachteile:

Chatbot didn't understand my question in detail and keeped to post the same answer however I tried.

Great and reliable partner with a sophisticated software solution

Kommentare: A great and reliable partner of Luxembourg Ballet. Very sophisticated ticketing solutions regardless of our alternating seating constellations and ticketing arrangements. Prompt reactions to any issue and query, pleasant exchange and very competitive service. Better than any other services we attempted before. Clear and transparent pricing and trustful transfer of earnings. It feels as if we do not externalise but internalise our ticketing solution, working with our own team.

Vorteile:

Sophisticated and impressive ticketing solution for different scenarios, very helpful and responsive staff, very-well trained AI, intuitive and easy to use, clear and very competitive pricing, trustful transfer of earnings

Nachteile:

not applicable

Mystero Theater - Riga

Kommentare: Overall a very good experience until now (12 performances in 6 months), I will definitely use this system more and recommend to anyone in search for this kind of service.

Vorteile:

Super easy to use and very complete. Very fast system of payment and easy to contact in case of any question. The analytics are very well made and divided in categories and the method for ticket checking is very easy and intuitive to use, also I found very nice that is possible to customize the tickets.

Nachteile:

I think that what is missing it is the possibility to add pictures of the event: when is the moment to write a full description for an event it is very important to make a gallery of pictures and not only a link of video as the pictures give the first visual impact. I hope that this willbe an option for the future at least to have the possibility to add a few pictures.Another minus is the new version of the reserved seating that is far lower than the old version, now it become very difficult to check the booked tickets and to see which one we reserved, I can do it only zooming each section (especially using a phone).Finally, it could be good if it could be possible to edit the reserve seating directly in place of to send a draw each time, it is true that until now this have been made almost immediately after sending my request, however, if possible this will ad something to the full product.

I’ve had an extremely good experience using Fienta

Vorteile:

- Ease of use- The website looks good, I used the ticket website as the main website for my event because it looks so good- The price for using the service is extremely fair - Customer Service has been outstanding, they’ve been attentive, quick to respond and very helpful.

Nachteile:

Maybe I would have liked even more customisation on the website, maybe the option to add specific links to social media, more images, and maybe the layout of the website.

Greatest ticketing platform

Kommentare: Fienta saved our event. We needed additional features to have attendees' registration and no other ticketing platform supported us, but Fienta did everything to help us. They've added additional features, customised registration page, answered every question and took care of everything. You can really trust Fienta. We're using it for 2nd year and it's a completely flawless experience.

Vorteile:

It's super easy to use, works perfectly, and the customer support is amazing. Price is really low for the great service you get.

Nachteile:

There are some more features needed to be installed, however the improvement Fienta makes is amazing. You can see them growing and making their best to become better every year.

Really easy ticketing tool

Kommentare: We sold our conference tickets through an Woocommerce solution. This left me with a lot of manual work. I had problems with VAT, online payments, and invoice payments. Our event has around 200 participants and I spent 70 hours on ticketing. Now, with Fienta, it's less than a third of that. We continue to use Fienta for all our events.

Vorteile:

Easy to use tool that takes care of all my needs when selling conference tickets. The team is super responsive and everything just works or will work shortly after you let the team know what you need. They even work with your clients when the client needs help. Payment options are all there.

Nachteile:

I don't like that the software is so easy to use. Leaves me with the feeling that I'm not working at all. No stress no nothing. Like a vacation and the money keeps pouring in.

Best ticketing solution!

Kommentare: We were looking a ticketing solution for our events. It was necessary that it would be easy to use for customers and admins. You can set up everything by yourself, you have great overview of the event (different reports) and you can check all the tickets at the gate with Fienta app. Additionally I would like to brought out the costumer support, which has been really helpful for setting up event most complicated events and ticketing solutions. Response time is great!

Vorteile:

The ease of use, customer support, functionality and features, great reports, different payment methods and best price. Overall the complete ticketing solution for different kind of events. I would strongly recommend!

Nachteile:

Always possibility to add few more elements and features.

Piattaforma versatile e intuitiva per la gestione di eventi

Kommentare: Sebbene Fienta offra un set molto interessante di funzionalità, c'è ancora margine di miglioramento, in particolare nelle opzioni di personalizzazione dei biglietti. Per un utilizzo occasionale può andare bene e i vantaggi della piattaforma superano di gran lunga questo difetto, se non diventa un aspetto imprescindibile.

Vorteile:

Uno dei punti di forza principali è la suite completa di strumenti di marketing integrati che permettono agli organizzatori di promuovere efficacemente i loro eventi attraverso vari canali, migliorando la visibilità e massimizzando le vendite dei biglietti. Come le mail, i social e i codici sconto

Nachteile:

Nonostante la robustezza della piattaforma, uno dei principali difetti riguarda le opzioni di personalizzazione dei biglietti. Mentre la piattaforma permette di aggiungere loghi e informazioni di base, le possibilità di personalizzazione avanzata sono relativamente limitate. Questo può essere un problema per chi desidera creare biglietti altamente personalizzati per riflettere meglio l'identità del loro marchio.

First experience with Fiesta

Kommentare: Number 1 portal for me so far for ticket selling, I am not looking for anything else. Thank You

Vorteile:

Simplicity of putting Your website for tickets within minutes, verification process is also very smooth. Much lower fees than my previous companies which I used, people can use their cards for payment which is advantage. I can ask for payout any time which is amazing and get paid same day or next one. I love the option to be able to customize tickets, mailing, editing, refunding all in one place.

Nachteile:

Hard to mention, at the moment I do not see anything bad over here

Fienta

Vorteile:

Easy to use. Good and fast chat communication.

Nachteile:

Nothing so far. I pay a lot, but they also make my life easier.

customer

Kommentare: easy and friendly

Vorteile:

Fienta is easy to use, logical structure

Nachteile:

Customer friendly, easy to use, easy to share

Amazing Service, Always Helpful

Vorteile:

Every time I need help or have some questions, they are always so helpful.Thank you to all team.

Nachteile:

Maybe the user experience can be improved a bit on admin part. But still its fine.

Probably the best online ticket sales and event management platform

Vorteile:

We are an event management and promotion company and while looking for an online ticket sales, ticketing management and event management platform we have chosen Fienta. First of all their analytics for the event is amazing. They track your customer purchases and sales funnels (instagram, fb and others), you can easily refund / reissue tickets - you can also easily add tickets, change event, add video, change description etc. We have tried many online ticket sales plaforms and ticketing solutions and fienta is the best. They also have an easy to use app - on the day of the event you can easily give access to the ticket clerks and they can verify the tickets.

Nachteile:

Everything for us was amazing. We have no issues or anything we do not like.

An excellent service, exactly what we needed.

Kommentare: It was easy, the service was excellent, and the price was very reasonable. I will be strongly recommending Fienta to the other branches of our Club in Europe.

Vorteile:

The software was easy to use, once we knew what kind of tickets we needed it was simple to set up. Monitoring the sales as they went was very useful so we could adjust the amount available for each type of ticket to ensure we didn't overbook. The customer service was very responsive and friendly. Lastly being able to receive the money at the end of each month was the single most standout reason we decided to go with Fienta and the rest of the service then lived up to what they said they were going to do.

Nachteile:

We had a couple of hiccups with people being confused about how to do a bank transfer, that was partially due to us not being aware of the process either. The process of using a voucher was a tiny bit unclear but once we figured out you had to press an extra button we were set. It would be lovely if a basic report with all the information that's gathered from the bookings could be downloaded into Excel.

LOGIN says a big thanks to Fienta

Vorteile:

It is a third year then we work with Fienta and each year this platform becomes better and easier to use. As always customer service was perfect and Fienta's team solved all our ideas and needs so the buyers was happy about the whole buying process. Thank you very much!

Nachteile:

Due to pandemic situation we had a lot of changes, so we noticed some points which could be helpful, for example to find ticket order with only ticket QR code.

Best Events Marketing Tool!

Kommentare: I use Fienta to sell tickets for my events, and thank you because my program has many participants both locally and internationally

Vorteile:

I can manage and manage every ticket sale for my event, Fienta also provides a feature that can control and view the number of ticket purchases so I can understand the traffic from my event.

Nachteile:

Fienta doesn't have some additional features like ads and so on, but apart from that this tool is very helpful

Brilliant choice!

Kommentare: Setting up my event was a total breeze. I saved time and did not even had to ask anything from customer support, simple and easy experience. Having an option to offer automatic invoice to my attendees was also a nice surprise bonus.

Vorteile:

I used Fienta for Tech Conference event and the most impressive were full DIY approach, flexibility and remarkable easiness.

Nachteile:

I actually can't remember anything specific atm.

Great ticketing system

Kommentare: Great

Vorteile:

Easy to use, allows free and priced tickets, allows a great variety of different tickets and sicounts, great customer service, good clear pricing, looks nice.

Nachteile:

The emails sent from Fienta cannot be edited - it would be nice to add the editing options (adding links, bolding etc).

One Of The Best Ticket Platforms Out There (if not the best)

Kommentare: I am really happy that I found this platform because it is easy to use, beautiful interface and also saves a lot of money when organizing events. The support team is helpful and I hope they implement all the suggestions the community gives them. The cover photo for the event is quite tricky to add (whether it is too big when displaying the complete webpage, or too small) so I would like that they made a better preview form or somehow made it easier. Not that we have to experiment by pixels how big it will really look like.

Vorteile:

Fienta's interface is really easy to use. I have used a number of different ticketing platforms in the past but was blown away by Fienta already organizing my first event. This is no exaggeration. Moreover, it is so cost effective, you can save a lot of money by using Fienta compared to some other platforms out there. The customer support is AMAZING!

Nachteile:

I think as it is a fairly new company, they still lack a few specific features but it is no big deal as everything important is there. There are custom fields that you can add when a person buys a ticket but sadly they are not obligatory and the buyer can bypass the custom fields by just not entering any information. I would like to see that you can make the custom fields required.

Time saving tool

Kommentare: I have been a creator and admin of an event as well user. Love the simplicity of the setup, the speed of getting answers to the questions, FIenta's people knowledge of tax systems in different countries,

Vorteile:

Very simple process to add an event, clear FAQ, possibility to refund just with one click

Nachteile:

This is not something not to like but more of a convenient service - when downloading orders would be great to have an option - alphabetical order or "made on" or made between. But as it can all be done also in excel, no big issue.

Putting the power of ticketing an event into the promoters hands

Kommentare: Fienta have enabled us to take control of how and when we ticket. And to be able to see varied and detailed reports. Customer service has been quick and easy. Lots of thumbs up.

Vorteile:

That we can setup the event when we want and with a variety of ticket options, discount codes and all with specific date validity options. We can easily check tickets at the event and no-one has to print out a single thing.

Nachteile:

Would have liked this software to have been around a long time ago!

Great system for tickets

Vorteile:

Easy to use, insert information and have an overview of your sales. We needed festival pass registration for individual concerts and Fienta happily created it for us!

Nachteile:

Individual concerts reports are lacking some features- different prices and amounts.