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Über TargetX

Rekrutierungs-CRM für Fachleute für Zulassung/Einschreibung und CRM für Studentenbindung für Initiativen zum Studentenerfolg.

Erfahre mehr über TargetX

Vorteile:

The customer service provides future solutions with product upgrade to enable users stay ahead of the competitor.

Nachteile:

Can be overwhelming for CRM manager to handle all the requests and issues that can pop up. Documentation can be difficult to track.

Bewertungen zu TargetX

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,2
Kundenservice
4,3
Funktionen
4,5
Preis-Leistungs-Verhältnis
4,2

Weiterempfehlungsquote

8,2/10

TargetX hat eine Gesamtbewertung von 4,3 von 5 Sternen basierend auf 20 Nutzerbewertungen auf Capterra.

Nutzerbewertungen filtern (20)

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Nutzerbewertungen filtern (20)

Charles
Charles
Web Designer in Kolumbien
Verifizierter Nutzer auf LinkedIn
, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

one of the best

5,0 vor 6 Jahren

Vorteile:

I loved having chosen Recruitment CRM, their work is one hundred percent impeccable and the attention they provide was my favorite part, currently it is difficult to find companies like this but this was definitely one of the best.

Nachteile:

Personally I have nothing negative to say about this company, everything was excellent and I would not tire of recommending it, it will always be my first options

Robert
Director of Information Management Services in USA
Verifizierter Nutzer auf LinkedIn
Hochschulbildung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The people at TargetX are very easy to deal with.

4,0 vor 6 Jahren

Kommentare: Improved admissions recruiting and tracking.

Vorteile:

Out of the box, the product meets the bulk of our needs. Being built on Salesforce it is very easy to extend the capabilities. Release update procedures and documentation have improved a great deal since 3 years ago and quarterly releases are much easier to install. Support is very helpful and I've often received help from support that would have required paid consulting from other vendors. The software we purchased came bundled with Informatica for ETL task, primarily data imports. TargetX provides and maintains the import specs to handle various common imports such as the Common App and SAT scores. Their support implementing those imports has been very good. We recently implemented their tool for creating spec based applications and review processes. We chose to use their consulting services for the implementation and they were extremely organized and efficient in their approach. I was impressed.

Nachteile:

I would like to see them accelerate the process of being compatible with SalesForce's relatively new Higher Education Data Architecture.

Loreli
Admissions Coordinator in USA
Hochschulbildung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Slow to get Problems Solved

3,0 vor 6 Jahren

Kommentare: We utilize TargetX as the CRM for our Applications to our programs.

Vorteile:

I enjoy the dashboard capabilities as well as the appearance of the CRM. Other than that there's not much else.

Nachteile:

There are a lot of restrictions when pulling reports, a lot of bugs that needs to be worked out each time a new release was implemented, and customer service is very slow to respond most of the time.

Timothy
CEO in USA
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

TargetX was the Premiere Admissions Software for Salesforce

4,0 vor 11 Monaten

Kommentare: TargetX still provides a great Admissions Platform on Salesforce. Their Customer Service is very good. Implementation teams are very easy to work with.

Vorteile:

TargetX replaced a clunky admissions and application process from a huge Higher Ed company that was bleeding clients. TargetX was the innovator in the space of Admission on Salesforce.Oh, I can't forget, TargetX does email better than all the others - including Marketing Cloud. ANd the cost is included!!!!

Nachteile:

TargetX WAS the best. Two main factors have hampered them. 1. Salesforce has created Education Cloud. With their R&D money, TargetX is getting left in the dust. 2. Liaison's purchase of TargetX has reduced their focus on making the TargetX platform the best.

Jay
AVP for Enrollment Services in USA
Bildungsmanagement, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

the CRM has been a game changer that has allowed me to transform my recruitment process.

5,0 vor 6 Jahren

Kommentare: the ability to track all of my application sources. prior to Target X all my applications were stealth. I am also now able to move beyond excel hell for events.

Vorteile:

I consistently use events, email, reports, dashboards and I love Schools App. There is something empowering in being able to set up and execute your own emails.

Nachteile:

learning curve is steep. It took me a while to get where I am in terms of proficiency. It was almost a year before I was able to get completely comfortable. I think the issue was some of the naming conventions.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Hochschulbildung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Quality Higher Education focused CRM

4,0 vor 5 Jahren

Vorteile:

Built on the Salesforce Platform which has many benefits Customized and well thought out packages/solutions designed for higher educations Company values and is responsive to customer feedback and uses feedback to improve the product

Nachteile:

Customer support response time can be slow and occasional non-answers Limited out of box support regarding standard Salesforce patches, notices, and updates

Michael
Michael
Salesforce Administrator in USA
Verifizierter Nutzer auf LinkedIn
Musik, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Solid product that does what we need it to do.

4,0 vor 6 Jahren

Vorteile:

Flexible product, integrates with Salesforce so can use all of the features of Salesforce, so any Salesforce admin can pick it up eventually.

Nachteile:

It can be confusing for new users to learn the TargetX side of it. The upgrades can be a pain as they are released roughly every 30 days and its tough for our groups to test that quickly.

Andrew
Dean of Admissions and Financial Aid in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

This product is excellent and has allowed our operation to jump forward in capabilities.

5,0 vor 6 Jahren

Vorteile:

I like the flexibility and the self-administration of the software. This flexibility has allowed our team to roll out the software to both our admissions and our financial aid teams.

Nachteile:

I wish there were more opportunities to engage in helping to direct future development of the software.

Mark
Mark
Director of Operations & Data Management in USA
Verifizierter Nutzer auf LinkedIn
Hochschulbildung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Solid product that has a ton of features and potential.

4,0 vor 6 Jahren

Vorteile:

Innovation and new features are added regularly. Highly customizable based on our business needs. Many options for end users, records, and administrators.

Nachteile:

Can be overwhelming for CRM manager to handle all the requests and issues that can pop up. Documentation can be difficult to track.

America
America
Web Designer in Kolumbien
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great job of Target CRM

5,0 vor 6 Jahren

Vorteile:

Great job of Target CRM I am really happy with the result obtained and very satisfied with the services that I offer, undoubtedly one of the best in terms of customer relationship management.

Nachteile:

I really do not have any complaints to give, I'm very happy with the services that I offer Salesforce, I recommend it 100%, they will not regret working with her.

Tara
Webmaster/SEO Specialist in USA
Hochschulbildung, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

TargetX is a game changer

4,0 vor 2 Jahren

Kommentare: We are able to track communication and retention with each student from the moment of their first interaction with our institution.

Vorteile:

I worked with setting up the email templates. The emails were easy to set up and customize. You could use the provided templates or you could customize them to your specific needs.

Nachteile:

I did not like not being able to customize the email's html as a whole. You had to do it in sections.

Lauren
Administrative Specialist in USA
Bildungsmanagement, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

We have had an intense learning curve while implementing this product.

4,0 vor 6 Jahren

Vorteile:

Each piece is built for customization and is very flexible to fit our needs. We have had the opportunity to learn a new system that automates many processes saving staff time and improving productivity.

Nachteile:

With customization comes the curse of hindsight being 20/20. In the beginning we ran into a lot of moments where we were trying to use the system and were told that support couldn't help us because it was beyond our scope of work.

Cindy
V.P. of Enrollment Management in USA
Bildungsmanagement, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Implemented Recruitment with no issues, but still struggling to implement the online application.

4,0 vor 6 Jahren

Kommentare: You need someone that understands salesforce to implement effectively. We hired someone with specific Salesforce experience so we can utilize the tool to its fullest potential. Additional staffing is not ideal when needing to implement software.

Vorteile:

Provides a lot of robust features for recruitment purposes and allows for customized communication plans. Automates communications with our prospective students and our recruiters.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Satisfied

5,0 vor 6 Jahren

Kommentare: the recruitment team has easy work to get the required candidates due to this software

Vorteile:

recruitment CRM is available on mobile phone and tablets hence this enables the user to move from one location to the other with the data. the customer service provides future solutions with product upgrade to enable users stay ahead of the competitor The software also stores social media information for example Facebook and twitter this eases the communication between institution and the client It supports large file storage for candidates/ clients

Nachteile:

the Pricing of Recruitment CRM annual subscription is at high cost at least it should be lowered so that small institutions can easily afford the annual subscriptions

Brian
Admissions Coordinator in USA
Bildungsmanagement, 501–1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

A great tool for managing higher Ed applications

5,0 vor 6 Jahren

Kommentare: Easily interface and communicate with applicants to our school.

Vorteile:

The amount of control we have over our applications and applicant experience is unmatched. This software gives built onto Salesforce gives us the ability to easily communicate with our applicants allowing a smoother application process.

Nachteile:

The customer service can sometimes take a long period of time to respond to queries or to resolve issues.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Hochschulbildung, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Love using TargetX CRM

4,0 vor 6 Jahren

Vorteile:

East of use and setup was a plus and the fact that it ran on Salesforce was an added bonus.

Nachteile:

Event module needs a little more work to allow you to do more custom data collection.

Patrick
Tech in USA
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Good for enrollment and marketing

4,0 vor 6 Jahren

Vorteile:

Good quality Student information System that streamlines enrollment. It allows real time communication with leads. Integrated email marketing platform allows seamless communication and tracking.

Nachteile:

Cost is high for what you get. The mass email system can be a bit buggy , it will work one day then not work the next day. Their email system could use an upgrade.

Chris
Student/Manager in USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Good but many restrictions.

4,0 vor 6 Jahren

Kommentare: Good product with restrictions.

Vorteile:

Appearance was appeasing and well-suited for our needs. Customer service was quick to answer the questions that the team came up with and were excellent communicators. The system was easy to setup as well.

Nachteile:

Cost can be a factor for some here. We looked into it before ultimately settling somewhere else. Good experience but restricted in some of the things that you can do and information that you can get.

Jessica
Data Analyst in USA
Bildungsmanagement, 5.001–10.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Recruitment Planning

5,0 vor 5 Jahren

Kommentare: Target X makes reporting, planning, and helping students easier.

Vorteile:

Target X makes the schools application and website entirely mobile friendly.

Nachteile:

Nothing! Wish we would have switched to Target X sooner.

Jose
Systems engineer in Venezuela
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great software

5,0 vor 6 Jahren

Vorteile:

A great extension that allows you to organize the windows to suit the public, has a minimalist design but is very interesting.