AxisRooms Erfahrungen

AxisRooms Channel Manager - Best Channel Manager for your property

Kommentare: I am using AxisRooms Channel Manager almost 2 years. Overall I found Amazing. The support team are very much responsive and resolve issues in short period.

Vorteile:

AxisRooms Channel Manager is one of the best channel manager I used in my career. The operating system is very simple and sync for new property takes 15 to 20 minutes. Almost all features are remarkable, specially – OTA Manager from one panel and GDS features.

Nachteile:

AxisRooms Channel Manager performance is notable except few minor errors, such as – don’t have access to change extranet password of any OTA, need to approach support team.

Excellent Support

Kommentare: The platform is generally praised for its easy-to-navigate design, which can be especially useful for staff who may not be very tech-savvy.

Vorteile:

AxisRooms offers a unified platform for managing bookings, distribution, and revenue, which makes it convenient for hotel operators to oversee multiple functions from a single interface. This channel manager is highly regarded for its efficiency in distributing inventory across multiple online channels, reducing the risk of overbooking and improving occupancy rates. The revenue management tools help in setting optimal room prices by analyzing market demand and competition, which can lead to higher profitability.

Nachteile:

While the support team is known to be helpful, there are occasional reports of delayed response times, and will give groundless replies without studying the query, which can be frustrating for users with urgent issues.

Poor support

Kommentare: Pls improve your customer support. It's been a torrid experience for us off late. Also provide us the Escalation matrix.

Vorteile:

All good until a few months. Now poor support.

Nachteile:

Poor support. Complaint resolution in the TAT.

Recommended

Vorteile:

Ease Of Use and good support team which helps out.

Nachteile:

Better UI can be done as the UI makes it more easier to use.

Training Session review

Kommentare: We are happy to be a partner of Axis rooms & hope our relationship with your company always remains steady & prosperous.

Vorteile:

The Axis Rooms personnel, their training staff i.e [sensitive content hidden] is very efficient & is able to help you in case you have doubts. This builds up the confidence of the Hoteliers & reliability of the system. Wishing you all the best & we hope to connect with you for a long time & both of us grow & prosper...

Nachteile:

I really appreciate the efforts put by your staff & there is everything positive I need to share till date. Thank you

EXCELLENT/OUTSTANDING

Kommentare: Excellent, Outstanding Efficiency and punctuality,

Vorteile:

We are completely impressed with your professionalism and service,

Nachteile:

As of now there is no such bad experience

Flexible and more convenient

Kommentare: It's realy good and to update the dynamic rates more convenient

Vorteile:

More Flexible and convenient software for OTA to handle and update the rates

Nachteile:

It is excellent channel manager software

Best In Class to update the Room rates and Inventory

Kommentare: we don't need men power to update the room inventory while receiving the room booking from different-2 OTA's

Vorteile:

its Simple Easier and better to use and our hotel inventory is smoothly update everyday.

Nachteile:

Easy to use and we don't require any self attention to update our room inventory while receiving the room booking from different-2 OTA's.

Perfect Service Provider

Kommentare: Everything is perfect, As i am using axisrooms from so many years, Specially thanks to [sensitive content hidden] is so supportive i am in touch with almost 4 years.

Vorteile:

One of the key strengths of AxisRooms is its user-friendly interface, which makes managing bookings and inventory across multiple platforms simple and efficient.

Nachteile:

Nothing, Everything is fine and perfect.

Axisrooms is a good portal

Kommentare: Very good, satisfied with the overall working

Vorteile:

One portal to easily manage inventory and rates for all OTAs [sensitive content hidden] is very prompt in his replies, provides solutions timely and is always available on call. 5/5 stars for his service.

Nachteile:

Tech related issues take a very long to solve. I had an issue which took 15+ business days and still no solution was given to me. That is one area of improvement. Mobile app can be made more user friendly.

Excellent Product

Vorteile:

Axisrooms is the best channel manager I have used so far. I have been using it since last 7 years. It's easy to operate. [SENSITIVE CONTENT] is very active & prompt. He resolve the query instantly. I would recommend to everyone who is looking for the best product at nominal price.

Nachteile:

everything is perfect . We have not faced any difficulty

Capterra

Kommentare: I use it more for inventory and price management amongst the portals, so thus works for me

Vorteile:

It is an user friendly software. I love the app version of it so that I can work anywhere and anytime.

Nachteile:

it is hard to manage offline business in axisrooms, handling FIT and TA business is getting hard.

Best budget Channel Manager

Vorteile:

AxisRooms Channel Manager is a comprehensive solution for hoteliers seeking efficient management of their online distribution channels. Its popularity stems from several key features that streamline operations and enhance revenue management.

Nachteile:

Cost: While AxisRooms Channel Manager offers a robust set of features, some users may find its pricing structure relatively high compared to other channel management solutions in the market. The cost factor could be a concern for smaller hotels or properties with limited budgets.

GREAT CHANNEL MANAGER

Kommentare: Very Satisfied.Rate Shopper and knight templar both are very good features.

Vorteile:

Its Easy to Multi update the rate and inventory.

Nachteile:

sometimes Rate shopper work not properly.

Excellent Service

Kommentare: excellent service very good coordinate staff

Vorteile:

fast response Helpful staff Easyly manage

Nachteile:

good and Very Simple & Very Easy to operate

GREAT SERVICE AND ON TIME WORKING

Vorteile:

REALTIME UPDATION , ON TIME RESPONSE , NO NEGLEGENCY IN WORKING

Nachteile:

EVERYTHING IS FINE NO PROBLEM . all service is good

ClubOTA feedback

Vorteile:

Rates management and ota's updations is good

Nachteile:

very late updating the bookings information

One of the best Channel Manager Solutions

Vorteile:

We have been using channel manager for more than yr now. Its easy to use with real time updation.

Nachteile:

May be work on reports and Analytics which will help us to understand the Market trends.

Service and follow up of Axis rooms

Kommentare: They promptly attend to our queries and provide the best service

Vorteile:

Service and follow up from Axis rooms are good and always helpful.

Nachteile:

There is nothing to be mentioned as their bad service

User Feedback

Vorteile:

It is user friendly and easy to manage all the bookings with the CM

Nachteile:

since i have just started using this not much to inform. it is too early to give comment on this

Very helpful

Vorteile:

very helpful for us who manages different different property for different Inventry and different different portals.

Nachteile:

all the things I like for last 4/5 month

Excellent

Vorteile:

By the help of AxisRooms we are relaxes as all our rooms inventory well taken care by AxisRooms

Nachteile:

inventory control without any issue. Ease to work

fantastic

Kommentare: as of now iam happy with the services !!

Vorteile:

exceptional services which been got for the period in which using axis rooms

Nachteile:

exceptional services which been got for the period in which using axis rooms

Good option for Hoteliers

Vorteile:

Channel Manager usage was good and easy

Nachteile:

PMS function is not upto date and meta-search engines are not linked such as Trip advisor and Trivago.

User friendly software

Vorteile:

Great software with excellent customer service

Nachteile:

I don't have nothing to say about that..