AxisRooms Erfahrungen

AxisRooms Channel Manager - Best Channel Manager for your property

Kommentare: I am using AxisRooms Channel Manager almost 2 years. Overall I found Amazing. The support team are very much responsive and resolve issues in short period.

Vorteile:

AxisRooms Channel Manager is one of the best channel manager I used in my career. The operating system is very simple and sync for new property takes 15 to 20 minutes. Almost all features are remarkable, specially – OTA Manager from one panel and GDS features.

Nachteile:

AxisRooms Channel Manager performance is notable except few minor errors, such as – don’t have access to change extranet password of any OTA, need to approach support team.

Shoba Hotels Review

Kommentare: Value for money and very trustworthy

Vorteile:

Ease of use. Not much rocket science. Simplified web interface and Very user friendly

Nachteile:

Usage on Mobile. If it would have been a simple app instead of operating on web while using on mobile

It does basic things well. Support in India is iffy.

Kommentare: I am more assured of being able to prevent double booking.

Vorteile:

Does synchronize calendars well. Mobile App to block dates handy useful. Setting up new properties is relatively simple as well.

Nachteile:

We don't have access to change few things. Basic thing like if I change the extranet Password of any OTA need to approach support in India to make those changes in Channel manager. This process is not as good as it needs to be

Good Refined Software

Kommentare: Good software. Good support team willing to help any time.

Vorteile:

Easy to use. Good support team. We had been using the software for 3 years plus.

Nachteile:

Not much. Good enough software for efficient operations.

Good Service

Vorteile:

We have been using this channel manger from the past 5-6 years, its good and we have connected to our other 3 properties.

Nachteile:

Service part is good, immediate response

Very helpful and easy to use

Kommentare: Excellent and very helpful with managing the inventory and rates.

Vorteile:

To manage it is very easy and maintaining room rates and plan.

Nachteile:

Nothing as such. Not yet have faced problem.

Excellent Support & Service

Kommentare: Supporting customer care

Vorteile:

Easy to use and real time update on OTA , Supporting customer care

Nachteile:

real time update on OTA ,Supporting customer care

Good channel manager

Vorteile:

I am using it since many years now. It works good and easy to use.

Nachteile:

Nothing, everything works ok. I like it a lot

Review on Training

Kommentare: Training was good but let me use at first.

Vorteile:

Let me use at first before using the software.

Nachteile:

Training was good but let me use at first.

Nice and Useful Software

Vorteile:

1. Prompt Service Support 2. Easy To use 3. OTA channels Integration

Nachteile:

Nothing. Some changes may be done to upgrade the booking engine backend.

Excellent Product

Vorteile:

Axisrooms is the best channel manager I have used so far. I have been using it since last 7 years. It's easy to operate. [SENSITIVE CONTENT] is very active & prompt. He resolve the query instantly. I would recommend to everyone who is looking for the best product at nominal price.

Nachteile:

everything is perfect . We have not faced any difficulty

Very Good Product - Recommended

Kommentare: Overall Its Good - Highly Recommended Product

Vorteile:

Easy to Use , Support was good , Specially [SENSITIVE CONTENT]

Nachteile:

all Good , till Now i didnt face any Glitches

User friendly software

Vorteile:

It is very easy to access, User friendly software , Access any where from the world using mobile phone application. Over all experience is good.

Nachteile:

No comments. Over all experience is good.

Good product but scope for improvement

Kommentare: It's a mix experience but over all good

Vorteile:

Ease of operation and friendly in using

Nachteile:

Its suggestion - when I am changing the rates i have to select room and meal plan again & again from dropdown menu that increasing time, if i am able to select room and meal plan then it will reduce the timing for example i have 04 category of room in my hotel I just want to increase the rate for CP plan then i select the all room and tick on the CP plan box and put the value 10% and save so it increase the rates for CP PLAN for all 04 category or i want to change the all the meal EP, CP , MAP for any room then i tick all meal plan box and select the room and save price.

Great UI and outspoken Customer Service.

Vorteile:

Having used their software for more than 2 years now I can proudly vouch for their services Their UI is great and easy to manage with several options that other competition does not provide. The team is proactive in answering all queries and go out of the way to help make better use of the platform.

Nachteile:

It can improve by adding more functions and options to help facilitate a better management of the property Better complaince for regional use would be much appreciated.

Suresh Sugathan

Kommentare: Overall it has been a great experience working with Axisrooms and the team. We look forward towards more
products from the team which would help us improve our business and connectivity.

Vorteile:

User interface is easy to understand and navigate. Constant up gradation and fine tuning has made this software competent with any international software. The team has been quick in responding to any issues.

Nachteile:

Not much apart from few technical issues.

Superb

Vorteile:

This is one of the best channel manager which i have ever used being in a hospitality sector from past 1.5 year. It is simple to operate with multiple functionalities,It does not take more than 5 minute to onboard a new property via axisroos channel manager. You can various functionalities like daily report,booking data,rate plan restriction,no show,revenue maximixation and a lot more. Customer support is excellent,anywhere you stuck just give them a call,they are ready to help at any time. One of the best i feature that i liked is there is no sync issue which i saw while using other channel manager.

Nachteile:

Nothing is there to not like about this software.

Capterra

Kommentare: I use it more for inventory and price management amongst the portals, so thus works for me

Vorteile:

It is an user friendly software. I love the app version of it so that I can work anywhere and anytime.

Nachteile:

it is hard to manage offline business in axisrooms, handling FIT and TA business is getting hard.

this channel manager is so ease to use especially for room and rate ..

Kommentare: we get more booking by the anther OTA

Vorteile:

sum time 15 to 20 second update the rate and room .i like your Connectivity Status this is a super most popular work station .

Nachteile:

i like to this channel manager Booking History , ARC Day wise booking history i like is mostly use this function in axis Room ... -iu

user friendly software and easy to understand as well.

Kommentare: Overall we are satisfied with the channel manager that's why using this for a long period of time.

Vorteile:

Price updation feature through derived pricing tab.

Nachteile:

If we have to block particular OTA and later on unblock the same channel then it's quite a tedious and time taking task.

Axisrooms

Vorteile:

Customer Support Immediate redressal of concerns Ease of use Convenient mobile app Specific report generation

Nachteile:

Annual charges could be more reasonable. Change in user platform need to be informed and required interactions to be done for the user to get ease with new interface.

Easy to use channel manager

Kommentare: Its Configuration with other OTAS

Vorteile:

Real time update and support and help we get from team

Nachteile:

Due to some technical issue we face rate disparity with otas mapping should be done automatically once in 15 days.

Need to Improve service

Kommentare: The Channel Manager is very user friendly. The customer care service was perfect approx one year before. The mail response was not prompt and not completion of our requirement is not fulfilling in time mail/call. We request you to allocate one staff for some number of properties, it will help us for the single point communication.

Vorteile:

The software is very user friendly. Bibin -Sales Manager is very helpful

Nachteile:

customer care service need to be improved

Easy to work

Vorteile:

Ease of updating property information and promotions . View calendar for each category rooms. Able to view customer details

Nachteile:

Unable to collect payments from no shows. We have keep looking for guests request. Pulse not working

My Experience

Kommentare: Great..

Vorteile:

Easy to work.. we have been using this app from past eight years..

Nachteile:

Product is easy to work and i feel options are enough as we are using the App only for inventory & rate management