AxisRooms Erfahrungen

AxisRooms Channel Manager - Best Channel Manager for your property

Kommentare: I am using AxisRooms Channel Manager almost 2 years. Overall I found Amazing. The support team are very much responsive and resolve issues in short period.

Vorteile:

AxisRooms Channel Manager is one of the best channel manager I used in my career. The operating system is very simple and sync for new property takes 15 to 20 minutes. Almost all features are remarkable, specially – OTA Manager from one panel and GDS features.

Nachteile:

AxisRooms Channel Manager performance is notable except few minor errors, such as – don’t have access to change extranet password of any OTA, need to approach support team.

Excellent Product

Vorteile:

Axisrooms is the best channel manager I have used so far. I have been using it since last 7 years. It's easy to operate. [SENSITIVE CONTENT] is very active & prompt. He resolve the query instantly. I would recommend to everyone who is looking for the best product at nominal price.

Nachteile:

everything is perfect . We have not faced any difficulty

It does basic things well. Support in India is iffy.

Kommentare: I am more assured of being able to prevent double booking.

Vorteile:

Does synchronize calendars well. Mobile App to block dates handy useful. Setting up new properties is relatively simple as well.

Nachteile:

We don't have access to change few things. Basic thing like if I change the extranet Password of any OTA need to approach support in India to make those changes in Channel manager. This process is not as good as it needs to be

Great UI and outspoken Customer Service.

Vorteile:

Having used their software for more than 2 years now I can proudly vouch for their services Their UI is great and easy to manage with several options that other competition does not provide. The team is proactive in answering all queries and go out of the way to help make better use of the platform.

Nachteile:

It can improve by adding more functions and options to help facilitate a better management of the property Better complaince for regional use would be much appreciated.

AxisRooms Channel Manager is easy to use and cost effective product.

Vorteile:

Unlike most other Channel Manager's present in the market, AxisRooms allows for monthly billing and payment and ability to choose the required product, rather than buying the complete suite.

Nachteile:

Have noted error syncing multiple times. Need to sync, every time we change the inventory. If a mapping is broken, we will not get any notification. IOS version is still not available.

Best Channel Manager

Kommentare: We are managing our OTA from AxisRooms as well as we have gets the GDS connectivity through this channel manager. It is very user friendly and cost effective solution that have the feature to integrate with the PMS system.

Vorteile:

Almost anything will be positive if it’s an example of a true OTA manager from one panel, extra-feature in this channel manager have GDS features.

Nachteile:

We using this software since last 6 month and during that time I found their customer support is excellent and their cooperation I like very much also the software is very much user friendly.

Easy to Use

Kommentare: Its good.

Vorteile:

It is very easy to use. In any problem team resolve the issue very fast.

Nachteile:

Not more features in Axis Room Mobile App. Need yield management. It will be a game changer Hotel occupancy.

Perfect Chennal Manager with Excellent Support Team

Vorteile:

Easy to use and PMS frandly OTA Bookings auto updated in PMS. Inventory also auto update.

Nachteile:

User friendly Software and easy to work

Make all the work in a simpler and easiest way

Kommentare: More bookings frequently with repeated visits by the guests increases our revenue in a upward move.So recommend to all

Vorteile:

visibility to all the features at a glance.More familiarity with the access and too easyto handle all.

Nachteile:

pricing feature not understandable perhaps it will change not in a proper manner so difficul to enter into the feature

Awsome Channel Manager

Vorteile:

RTA Distribution Management Customer Support

Nachteile:

NA. I Have been using Axisrooms for while now and have been accustomed to it.

User friendly software

Vorteile:

It is very easy to access, User friendly software , Access any where from the world using mobile phone application. Over all experience is good.

Nachteile:

No comments. Over all experience is good.

Suresh Sugathan

Kommentare: Overall it has been a great experience working with Axisrooms and the team. We look forward towards more
products from the team which would help us improve our business and connectivity.

Vorteile:

User interface is easy to understand and navigate. Constant up gradation and fine tuning has made this software competent with any international software. The team has been quick in responding to any issues.

Nachteile:

Not much apart from few technical issues.

Superb

Vorteile:

This is one of the best channel manager which i have ever used being in a hospitality sector from past 1.5 year. It is simple to operate with multiple functionalities,It does not take more than 5 minute to onboard a new property via axisroos channel manager. You can various functionalities like daily report,booking data,rate plan restriction,no show,revenue maximixation and a lot more. Customer support is excellent,anywhere you stuck just give them a call,they are ready to help at any time. One of the best i feature that i liked is there is no sync issue which i saw while using other channel manager.

Nachteile:

Nothing is there to not like about this software.

this channel manager is so ease to use especially for room and rate ..

Kommentare: we get more booking by the anther OTA

Vorteile:

sum time 15 to 20 second update the rate and room .i like your Connectivity Status this is a super most popular work station .

Nachteile:

i like to this channel manager Booking History , ARC Day wise booking history i like is mostly use this function in axis Room ... -iu

Axisrooms

Vorteile:

Customer Support Immediate redressal of concerns Ease of use Convenient mobile app Specific report generation

Nachteile:

Annual charges could be more reasonable. Change in user platform need to be informed and required interactions to be done for the user to get ease with new interface.

Need to Improve service

Kommentare: The Channel Manager is very user friendly. The customer care service was perfect approx one year before. The mail response was not prompt and not completion of our requirement is not fulfilling in time mail/call. We request you to allocate one staff for some number of properties, it will help us for the single point communication.

Vorteile:

The software is very user friendly. Bibin -Sales Manager is very helpful

Nachteile:

customer care service need to be improved

Easy to work

Vorteile:

Ease of updating property information and promotions . View calendar for each category rooms. Able to view customer details

Nachteile:

Unable to collect payments from no shows. We have keep looking for guests request. Pulse not working

Perfect All Rounder

Kommentare: With one software I am able to manage all facets of my hotel. This has resulted in increased occupancy and better customer feedback.

Vorteile:

It provides a comprehensive suite of application needed to manage a hotel. Revenue Management, Reputation Management, Competition Tracking along with the regular channel manager feature.

Nachteile:

Nothing as such. The price can be more competitive

Combined

Kommentare: A neat &. Clean user interface to do all hotel operation

Vorteile:

Easy to use, beginner can also use it, nice dashboard also the linkage with maximum chanel

Nachteile:

New integration to be needed with as now companies launch's slot stay bookings also there is no option to create a payment request to the customer who is postpaid bookings. This need to be update.

Functionality rich & cost effective

Vorteile:

This software gives all functions to match up for all needs to be in budget+ properties at very reasonable price.

Nachteile:

Nothing found except overall internal team coordination.

Best service

Kommentare: Whenver we face any problem axis rooms team is giving information in seconds and ready to help

Vorteile:

By using it ease our bookings and other information

Nachteile:

I think we are satisfied with this software

GREAT SUPPORT SYSTEM

Kommentare: HAVE GREAT PEACE OF MIND AFTER I HAVE HIRED AXIS ROOM.

Vorteile:

RATE FLOW TO ALL CHANNEL, MAINTAIN PARITY ACROSS CHANNEL ,

Nachteile:

NOTHING, THEY HAVE GREAT CUSTOMER SUPPORT

It amazing. It makes the hotel booking system so simple.

Vorteile:

Spontaneous updation of inventory. Even if it doesn't respond some time we still can get it done over the phone and that's also very quick.

Nachteile:

It should have app which would have made it more easier. As now days every software has a app which make more convenient to use.

Good Company with excellent services

Vorteile:

user friendly system and customer support

Nachteile:

very good system and customer support is excellent

Best ever channel manager within budget

Kommentare: By using this software we reduce our time and easily we are managing our all OTA'S and GDS from one panel. It is best ever solution to manage all types of online booking for a Hotel

Vorteile:

Most important feature is the Analytics where easily i can get the performance report my OTA'S

Nachteile:

It is fantastic channel manager from one panel can mange OTA, GDS as well as Booking Engine from one Panel.