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Über Square Appointments

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Vorteile:

When I opened my practice I needed an appointment system that also worked with my merchant services. Square appointments was so easy to install and navigate.

Nachteile:

The only problem with it is that typically our clients just want black and white, yes or no, a or b.

Bewertungen zu Square Appointments

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,5
Kundenservice
4,3
Funktionen
4,2
Preis-Leistungs-Verhältnis
4,3

Weiterempfehlungsquote

8,1/ 10

Square Appointments hat eine Gesamtbewertung von 4,5 von 5 Sternen basierend auf 217 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (217)

Ava
Ava
Senior Staff Engineer in Indien
Verifizierter Nutzer auf LinkedIn
Computer-Software, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Streamlined Appointment Scheduling

5,0 vor 4 Monaten

Kommentare: Square Appointments is great for scheduling and managing client appointments efficiently, but getting access to advanced tools requires a higher subscription level.

Vorteile:

I set up a client appointment, and the automatic reminder made sure they showed up on time without me needing to manually send messages.

Nachteile:

When I needed detailed sales reports, I realized I had to upgrade to a more expensive plan to access those features.

Doran
Esthetician in USA
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Perfect Software for Estheticians

5,0 vor 3 Monaten

Kommentare: Square Appointments was easy to set up and use. I have a ton of SKUs and that took the longest. Services setup was easy. Online setup was easy. Getting clients to use the online booking was easy.

Vorteile:

Square appointments is great for my little skincare studio and boutique. I like seeing all my appointments in one place. How easy it is for clients to book/change/reschedule themselves with an account. It was easy to incorporate my reports, marketing and social media with Square Appointments. Plus, I can check clients out from the calendar and keep track of all their previous purchase and recommendations in one place.

Nachteile:

I'd like more charting abilities and notes for clients' services.

Wanita
Owner in Australien
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Square it all up, apps for all businesses

4,0 letzten Monat Neu

Vorteile:

It was so easy to set up and intergrate with other square features

Nachteile:

I was allowed to use it anf tap to pay woth my phone, but then i just got suspended out of the blue.

Tracy
Owner in Australien
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Square are the biggest CROOKS. VERY VERY ANGRY WITH THEM

1,0 vor 5 Monaten

Kommentare: I will not be recommending square to any of my counterparts. I went to all the effort of setting all this up. Got rejected for some reason on accepting credit cards and so they completely shut my account down and wouldn't let me log in again. Took off with my one months subscription too. And gave me no excuse as to what actually went on. Complete and utter CROOKS. and very angry about this as i barely have a minute as it is to scratch myself - very busy massage therapist. I have certs verifying i am fully trained in my field. A business rego/ABN and a business account set up with ANZ who never had an issue dealing with me. Feel i've been treated like a second class citizen, maybe because I'm from overseas ?

Vorteile:

Took a long time to set things up and me not being very web savvy extra effort from me to have to get done

Nachteile:

the live chat service. very non-helpful and rude

Tori
Onwer in USA
Verbraucherdienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

My top pick for independent hairstylists

5,0 vor 3 Monaten

Kommentare: The experience with Square has been consistent. This is EXTREMELY important. Other appointment software I've used in the past have either had issues with connectivity, getting funds delivered to you in time, or irregular charges with fees. Having peace of mind knowing that the system is up and running smoothly is a huge relief.

Vorteile:

Square Appointments is the best option for independent hairstylists. Not only is it affordable, but it's straightforward and easy to use. I have tried many of the other appointment booking services out there and I find Square to be the most reliable. They have great features like processing times which allow you to double book, online booking, an online waitlist, and an app for clients to use. They also have Square Online which allows you to sell products online to your customers with the option for shipping or curbside pickup. I also love that Square has a savings account option so you can easily set aside a certain percentage of your sales for taxes or general savings.

Nachteile:

Currently very happy with the service and I appreciate the efforts they are making to continually improve their product.

Dometo
Lash Tech in USA
Kosmetik, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Square Appointments is Perfect For New Business Owners

5,0 vor 4 Monaten

Kommentare: My overall experience with Square Appointments was very nice because of how easily it was for my clients to book me on Google directly. If you’re a new business owner, use Square Appointments to make your life a lot easier.

Vorteile:

I loved how Square has a free version that integrates with Google Business Page and my clients can set their appointments simply through my Google page. This was very convenient and made running a lash business so much easier

Nachteile:

I didn’t like the fact that I had to download different Square apps for different functions that I needed. For example I had to have Square Appointments setter installed and Square Payment Processor installed separately. It would be nice to do multiple functions on one Square app instead of having to install different apps every time. Also, the appointment setting section did not have a place for client to pay deposits. This was very critical for me to have, and was the main reason why I started looking for other apps that had this functionality working better on their platforms. Square said they had it but every time I tried to set it up, it didn’t work.

Tomm
Luthier in USA
Musik, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Square Appointment is a keystone to our business

5,0 vor 3 Monaten

Kommentare: Our business and operation is dependent on Square Appointments. We like the clear communication and ease of use.

Vorteile:

Quick and easy to sync with Google Calendar. We use it for multiple appointments.

Nachteile:

We cannot edit outgoing text messages. I wrote this and when I checked, Square has updated and made custom SMS a reality now! The Customer database exporting is not great into Google Contacts.

morgan
Wedding photographer in USA
Fotografie, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Best business practice

5,0 vor 5 Monaten

Kommentare: I’ve been using square since 2017 when I opened my business. I utilize CRM systems that allow me to use square as my processing too and it just has made the entire process so easy.

Vorteile:

I love how seamlessly I can schedule things , invoice, collect client information, and even see reports of your sales all on one easy to use app

Nachteile:

I believe the processing fees are average, I wish it could be more competitive.

Arleta
Owner in USA
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Good for the price

4,0 vor 6 Monaten

Vorteile:

I liked that it was really easy for my clients to use square appointments

Nachteile:

I wanted something a little more organized and visually appealing

Julie
First Lady in USA
Essen & Trinken, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Use Square Appointments TODAY!

5,0 letzten Monat Neu

Kommentare: Super easy!! Why not give it a try today...

Vorteile:

Its super easy to book an appointment and everyone is on the same page.

Nachteile:

Its all good. Super simple to walk through it.

Anthony
University Intern in Ecuador
Verifizierter Nutzer auf LinkedIn
Elektrische/elektronische Fertigung, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Square Appointments: A Powerful Tool for Appointment Scheduling

4,0 vor 2 Jahren

Kommentare: As a IT intern in the University, I had the opportunity to work with Square Appointments in a small business project. I found the software to be user-friendly and intuitive, with a range of features that helped the business to manage their appointment scheduling and customer information. The online booking feature was particularly helpful, as it allowed clients to easily book appointments at their convenience. The software's capacity to control employee schedules and set up automated reminders also aided in streamlining the appointment-setting procedure for both staff and clients.

Vorteile:

Square Appointments is a thorough appointment scheduling program that provides a number of features to aid businesses in streamlining their appointment-making procedures. Businesses may easily manage employee schedules, set up their scheduling preferences, and provide online booking to their customers with its user-friendly interface. Additionally, this software allows for a great deal of customization, including the ability to program automatic appointment confirmations and reminders via email or text message.

Nachteile:

One downside of Square Appointments is that it can be relatively expensive, particularly for small businesses or independent professionals. Additionally, some users have reported issues with the software's mobile app, including slow loading times and glitches.

zachery
salon owner in USA
Kosmetik, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

In Betracht gezogene Alternativen:

Flawed system, allow's clients to take advantage of your business

1,0 vor 4 Jahren

Kommentare: horrible with apts.. they will not add any features despite over whelming crystals for the added apps because they don't agree or like the requested feature. the flaws in the card on file protection system that can be deleted from the client end cost the business money. their last of understand for adding feature is crazy. they have no idea what things are like from out point of view and refusing to fix these feature cause they don't think its necessary.

Vorteile:

I like its connected to my register system, their price is affordable,

Nachteile:

the system is super flawed. to book an apt you can require a card on file for no show protection. However clients can book an apt put card information in, then after they book the apt all they have to do is log into their account and delete their card on file. I am not notified they did it and when they don't show up for their apt I can't charge them because they took their card off their account right after they made the apt. this is a joke. then on top of that they don't offer the feature to block clients from booking online.. so then I can't stop them from booking future apps when they owe me money for their no call now show.. when this was brought to their attention in community forms and new features .. they responded back they want the clients to be able to have control over their card information. no these clients would not exit without my business. they are my clients not their and they have no right telling me anything about my clients. I am super disappointment in square with this system and very upset that people who sit at a desk thinking they know what features are best when they don't run or own their own business let alone the field I am working in. bottom line there is no card on file feature despite what they say since a client can delete it themself and still keep and apt and not show up for it. I don't see square doing anything about it since this has been a on going topic for a year or more now.

Kunal
CEO in Australien
Rechtsberatung, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Good but with limitations

5,0 vor 3 Jahren

Kommentare: If had a local business I would not shift away from Square, but since my business serves customers globally I needed a better alternative.

Vorteile:

The best thing about Square Appointments that the free feature gives you most of the options, most important being to collect payments and deposit them straight into your bank account. No fuss. Easy to use and integrate.

Nachteile:

However, Square Appointments is best for people who serve local clientele and do not serve clientele based in another time zone. In my case, I have a business where I meet up online with people located in different time zones and across the globe. The biggest disadvantage is that Square Appointments does not show booking times in their local time zone. It uses my time zone everywhere, it makes it super confusing for people who are booking. Another con, is that it will collect payments only in your currency, it won't convert or collect payments in another currency. I am based in Australia, but my customers in Canada would want to pay in Canadian Dollars and not Australian dollars, thus is a bit of hinderance for me. The last thing is that if you wish to go paid then it is pretty expensive starting at $35 per month, per location. All this when other competitors are giving the same features for much less.

Jarah
Cosmetologist in USA
Kosmetik, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easy to use

5,0 vor 7 Monaten

Vorteile:

Features are easy to use for both the customer and owner.

Nachteile:

Add on feature while checking out. Can’t edit the final price without going back to the actual appointment.

Shandy
Groomer in Kanada
Tierarzt, Selbstständig
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Dog Grooming looking for booking

4,0 vor 11 Monaten

Vorteile:

I liked that it was directly connected to the square reader which makes it easier than having two different companies for your business

Nachteile:

I wasn’t as easy to use for a grooming schedule as I would have hoped. But it is a very different industry with lots of specifics so I wasn’t upset that it didn’t work as I wanted.

Ashley
Owner in Kanada
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great help for my business!

5,0 vor 2 Jahren

Kommentare: I really enjoy using my Square Appointments app. It makes my scheduling a breeze!!

Vorteile:

I love how quick and easy it is to add in a new appointment. I also really love that it will send my clients appointment reminders to help me avoid no-shows.

Nachteile:

I don’t have anything bad to say about Square Appointments. I do notice that I can’t message a client first on the “Messages” section, it only allows me to reply to a text message that they have sent me already. That would be super handy to be allowed to do.

Stephanie
CEO in USA
Professionelles Training & Coaching, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great and dependable site

5,0 vor 2 Monaten

Kommentare: Square Appointments has a system that flows well between being able to schedule and also adding to my calendar

Vorteile:

I liked the ease of scheduling and the website itself felt very clean and streamlined

Nachteile:

I can’t think of any cons with using Square appointments

Aneta
Assistant in Kanada
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

installed for new user

4,0 vor 2 Jahren

Kommentare: so far great

Vorteile:

It was so simple, easy, convenient, quick, useful.

Nachteile:

i don't think there was anything that one could say they didn't like

Matt
Owner/Operator in Kanada
Verbraucherdienste, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great For Keeping Your Small Businesses Organized

5,0 vor 2 Jahren

Vorteile:

The app is very user friendly and has all the features you can think of for managing a schedule. I like that it connect the business with the client when it comes to either one booking and managing appointments.

Nachteile:

With a preference of using the app I would like to see the desktop version just as easy to use and navigate.

Kirsten
Dog groomer in USA
Einzelhandel, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Square

5,0 letztes Jahr

Vorteile:

Mobile app and automatically sends reminders

Nachteile:

Not an overly user friendly app, couldn't customize your daily schedule easily

Allison
Aesthetician in Kanada
Kosmetik, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Square appointments in salon setting

5,0 vor 2 Jahren

Kommentare: Very good experience and recommend to everyone in the same insaturé as me

Vorteile:

Easy to use and syncs with the square app for easy client payment.

Nachteile:

I don’t have anything that I don’t care for at this time

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Einzelhandel, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: GetApp

Tiered pricing mistake

3,0 vor 3 Jahren

Kommentare: I was happy until they mucked up their pricing. With no option to continue select services without now paying $30/m vs FREE it’s a real sign for me to move on. How could you not consider that multi provider salons are phasing out and many more single suite clients would like to try Square? I have been using this for nearly 5 years and I will be leaving.

Vorteile:

I used to love this free service. Used with the other services it was easy and convenient for both me and my guests.

Nachteile:

Misappropriated tier pricing has driven me away. As a single person, I do not need to Italian the multiple locations or employee services but cannot retain confirmation and reminder contacts without paying $30/m. Other providers will do this and more for free.

Cerenity
Teacher in USA
Bildungsmanagement, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

User Friendly and Convenient

5,0 vor 2 Jahren

Kommentare: I have always had positive experiences with Square Software.

Vorteile:

I appreciate all the different features that Square has, from scheduling appointments, to messaging a client, to paying for services. It is nice that all of this information is in one spot.

Nachteile:

I have always had positive experiences with Square Software.

Karla
Leasing Consultant in USA
Unternehmensberatung, 201–500 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Lash tech

5,0 vor 2 Jahren

Kommentare: Overall it has made it easy for booking

Vorteile:

This software is great for self-employed and small entrepreneurs

Nachteile:

There no dislikes is an amazing software

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Amazing

5,0 vor 6 Jahren

Kommentare: It's a really easy program and I love using it.

Vorteile:

It's free... but incredibly easy to use! It works well, syncs with my google calendar and makes scheduling appointments easy for my clients! Moving things around and editing services is easy too which is HUGE!

Nachteile:

I wish they had a more user friendly interface with more options when it came to storing client info. I'd love more detailed options for notes as well as a way to store images and view them side by side for before and afters- it was almost a deal breaker. They have said this will come in the future as a LOT of people have requested this but nothing has been done.