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Über RealPage IMS

Immobilieninvestmentfirmen erhalten CRM, Investoren-Dashboards, Dokumentenmanagement, Verteilungsberechnungen und Analysen.

Erfahre mehr über RealPage IMS

Vorteile:

I like the efficiencies and time that it saves.

Nachteile:

Limited API's/integrations, specifically for accounting and payments.

Bewertungen zu RealPage IMS

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,2
Kundenservice
4,6
Funktionen
4,3
Preis-Leistungs-Verhältnis
4,4

Weiterempfehlungsquote

8,3/10

RealPage IMS hat eine Gesamtbewertung von 4,5 von 5 Sternen basierend auf 79 Nutzerbewertungen auf Capterra.

Nutzerbewertungen filtern (79)

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Nutzerbewertungen filtern (79)

Michael
CEO / President in USA
Verifizierter Nutzer auf LinkedIn
Immobilien, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

IMS - Excellent Investor Platform

5,0 vor 5 Jahren

Kommentare: IMS has helped us communicate much more efficiently with our investors.

Vorteile:

We have used IMS for 2 years or so and we have enjoyed working with IMS and their entire staff. The system gave us an affordable, efficient and very robust way to keep track of (CRM) our investors, raise money, make distributions, and communicate with our 100 plus investors.

Nachteile:

I do not have any negatives to report regarding IMS.

Nicole
Investor Relations Associate in USA
Immobilien, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Our Investors Love It

5,0 vor 3 Jahren

Kommentare: Overall, the customer service and product have been outstanding and we have had a great experiencing using the product and our investors love it as well.

Vorteile:

The ability to fund and have investors fill out the esignature agreements and have that connect with the investor portal side, is so helpful and a great time saver. Our investors are able to have more access to their investments. IMS saves us so much time on the administrative side as well because of how great the CRM features are, how we can bulk upload K-1s, and distributions and easily email our investors. IMS has really help streamline our operations.

Nachteile:

I did feel like the implementation process was a lot of work with putting our data in a format that could be uploaded to IMS, but after that hurdle was overcome-- it was mostly smooth sailing. There are some features that have been glitchy or could use a little work, but on the grand scale, IMS is always updating and improving and adding features, so many of our concerns have been taken care of over time just because of platform upgrades/updates.

Tommy
General Partner in USA
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Falling behind on features

3,0 letzten Monat Neu

Kommentare: It was a good platform for our first foray into an investor portal, but the missing features quickly made it difficult for us to continue staying with the same platform.

Vorteile:

The user interface for our investors was simple and easy to use. The features that the portal did have were intuitive as well.

Nachteile:

There were just a lot of missing features like the ability to collect ACH payments within the portal and the ability to seamless verify our investors' accreditation statuses. The IMS team didn't really seem interested in building these features that their competitors are starting to offer.

Rob
Investor Associate in USA
Immobilien, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

IMS Review

4,0 vor 3 Jahren

Kommentare: Overall, IMS is a good product. Though it has its limitations, we are overall satisfied with its performance. They are constantly working at becoming an excellent product/service, but they have a little ways to go.

Vorteile:

I like that the support has a pretty quick turn-around and can usually answer all of my inquiries. I like that there is an email functionality embedded and that investors are generally able to retrieve their documents on the portal seamlessly. I like that they are always looking to improve the system and use feedback well.

Nachteile:

The customization is limited. Certain metrics that we have repeatedly asked for were not implemented. IMS refused to give us a customizable Investment Summary to deliver to our investors. The Investment Summary Statements were one of the main reasons we were excited to use IMS, and the customization of the statements again fell short of our expectations, so we needed to implement a third-party vendor who could grant us our Summary requests.

Nick
Managing Partner in USA
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Love our IMS Portal!

5,0 vor 4 Jahren

Kommentare: Great product! We reached out to other operators in the real estate syndication business and they said this is one of the top portals to use for investors.

Vorteile:

Ease of use for us as admins and for our investors. We have had several compliments on how easy it is to find info about their investments and the documents associated with them. We also love the ability to have our investors do online signatures, very quick and easy.

Nachteile:

So many features it may take some time before we learn what they are and how to use them, which is a good thing!

Brett
Managing Partner in USA
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great customer service, easy to use!!

5,0 vor 3 Jahren

Kommentare: Overall, very happy that we moved over to them because it has saved us a lot of headaches and time with managing our capital partners...

Vorteile:

I like the efficiencies and time that it saves. It also helps us to be more process oriented and in control of our touch points with investors. The software is constantly being improved and bugs are quickly fixed. Very happy with the responsiveness and engagement from customer service and our account rep! The new portal is much more design forward and it really blends in nicely as a white-labeled back end software tied to our existing website.

Nachteile:

I didn't like that there were still some bugs to work out (which to be clear have been fixed) and there were some fixes that needed to occur after we initially adopted it. I didn't like the earlier design options since we were trying to blend it seamlessly into our branding and "look". Fortunately, improvements and fixes are always occurring and IMS has been great to work with.

Shaye
President in Kanada
Vermögensverwaltung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

great software that is constantly getting better

5,0 vor 5 Jahren

Kommentare: It allows me to run lean and steam lines some of the most important back office components of my business.

Vorteile:

It has allowed me to run my business without hiring a single coder or developer. The IMS support team is always helpful and great at passing on feedback to their development team. New features are consistently being added and existing ones are always improving.

Nachteile:

There can be a bit of a learning curve but IMS-U as well as the support team is always helpful.

Robert
principal in USA
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

IMS Bugs

4,0 vor 3 Jahren

Vorteile:

the functionality of having an org chart as part of the build. the visual helps.

Nachteile:

the system feels cumbersome. it takes a lot to build things out. recently there was/is a bug in the "commitment" feature which rendered it useless. as our company grows this is a critical feature and with it being non-functional it severely diminishes the benefit of IMS to the point of looking at other options. The commitment did not "push" new investors to complete their profile information as it was in the past, or should be and is through other streams within IMS. this resulted in new investors signing blank forms and the entire process having to be rebuilt, and redone. It made our company look very inexperienced in front of our new customers.

Scott
Principal in USA
Immobilien, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great CRE Investor Portal

5,0 vor 4 Jahren

Kommentare: We are using IMS for investor reporting, secure document delivery and capital raising for new investment opportunities.

Vorteile:

We are a small commercial real estate investment management company that focuses on value-add real estate deals for qualified investors. We needed a platform to enhance the investor experience and provide transparency to the operations of our investor's assets. IMS has worked very well in doing just that. In addition it offers the functionality of creating efficiency in future capital raises. We are very happy with our decision to go with IMS.

Nachteile:

The setup of investors and assets in IMS is a touch cumbersome, but once uploaded and complete this is not an issue. This may also be a function of our small size and our lack of any in-house IT or admin personnel. This process was handled by the principal of the firm (me), who has limited technical background. The fact that we are able to get through the installation and upload process with only minimal problems can be considered a positive.

Travis
Travis
VP of Investor Solutions in USA
Verifizierter Nutzer auf LinkedIn
Immobilien
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Very user-friendly. Helps us consolidate our many systems

4,0 vor 6 Jahren

Kommentare: Consolidating our existing systems and platforms

Vorteile:

Layout is easy to use, especially for investors. The visuals and charts make it simple for our clients to track their distributions and see what projects they are invested in.

Nachteile:

Customization is limited. We would like to have more custom reports generated and more integrations with other large software such as Infusionsoft, Parsey and Zapier.

Tareka
Fund Controller in USA
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

My experience with IMS has been great! I love the user friendliness and ease to use.

3,0 vor 6 Jahren

Vorteile:

We used IMS to distribute K1s to our investors for the first time. In the past, we sent 100's of emails with the investors' K1s attached. IMS provided us with a safe platform to disseminate the investors information and provided greater efficiency in the process.

Nachteile:

I would like to see IMS calculate more complex waterfalls for our distribution process. Our waterfalls are complex and unique. And we've had to calculate the waterfalls manually along side IMS to ensure accuracy, because of different nuances each deal has. When we do calculate manually, it is double effort. And that does not improve efficiency. If IMS could automate this process, that would be fantastic.

Antwort von RealPage

vor 6 Jahren

While we appreciate the feedback, this seems a little dated based on the waterfall features IMS has released over the past 18 months. The IMS platform can calculate waterfalls for complex, unique situations. We encourage you to re-engage our customer success team for direction on how to accomplish that for any nuanced calculations.

Scott
Business Development / Investor Relations in USA
Immobilien, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

IMS Strenths & Weaknesses

4,0 vor 3 Jahren

Kommentare: Overall, good experience

Vorteile:

Very user friendly and helps us with distributions, K-1s, tracking communications

Nachteile:

Would like: - A place holder on main screen to save a picture of client - TEXTING would be nice

Benjamin
Director of Finance in USA
Immobilien, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great Product

5,0 vor 4 Jahren

Kommentare: Fantastic product and team

Vorteile:

Fluid customer interface for our stakeholders, NACHA files gives our team 500 hours back each year, reduction in human error for calculating distributions, and a great information/document store for investor relations administration

Nachteile:

The data is silo'ed and can not be combined with other business programs like mailchimp or salesforce

Shao-Ling
Data Entry in USA
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

has taken a while to get the platform set up

4,0 vor 6 Jahren

Kommentare: Still in the production process so not sure yet

Vorteile:

I am able so store all of my information on the platform. The production team works hard with their clients to get set up. I also like the monthly platform updates.

Nachteile:

Not as easy to maneuver as I would like but I at least appreciate that they take suggestions and try to implement them

Miles
Controller in USA
Gewerbeimmobilien, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

IMS

5,0 vor 4 Jahren

Vorteile:

We utilize the email campaign function which has allowed us to keep all our investors informed on the various projects. The ability to create the investor statements is a huge plus as well.

Nachteile:

The ability to assign pictures to multiple assets under one project,

Lloyd
SVP, Asset Management in USA
Personalwesen, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great product - very needed in our space

5,0 vor 5 Jahren

Vorteile:

Intuitive Fast processing CRM features and statements are really good and improving even more every day based on customer feedback

Nachteile:

Waterfall drafts are done in a process, would like it to be more real time - maybe displayed on the organizational tree

Terese
Investor Relations in USA
Immobilien, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

AIM is a great software for Multifamily Real Estate and Investor Relations

4,0 vor 4 Jahren

Vorteile:

CRM, distribution waterfalls, document housing, security of information, interaction and access for investors

Nachteile:

limited API's/integrations, specifically for accounting and payments

Eric
COO/CFO in USA
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Customer-friendly and continually improving

5,0 vor 6 Jahren

Vorteile:

1. Ability to easily interact with investors at one time 2. It feels early-stage enough that my feedback is valued and appreciated 3. Very easy to manage once asset is uploaded 4. Auditing/tracking historical interactions

Nachteile:

1. Still missing some functionality (e.g., ability to copy an old email and use for a new one) 2. Hard to get new projects onboarded, especially because there is not muscle memory and so it's every few months 3. There are things that require IMS's help to do that I would like to do myself but system won't allow it

Antwort von RealPage

vor 6 Jahren

Thank you for the feedback. We hope you are utilizing the email cloning feature that was released in 2018. Please contact our support team at support@imscre.com if you have any further issues or feedback.

Brian
Investor Relations Manager in USA
Finanzdienstleistungen, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

RealPage AIM Review

5,0 vor 4 Jahren

Kommentare: The customer service agents, and account managers are very helpful.

Vorteile:

The software is intuitive, and easy to use. Further, the customization features make setting up distributions, emails, and investor profiles extremely easy.

Nachteile:

I have had zero issues with the software.

Peter
Senior Analyst in USA
Immobilien, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

RealPage IMS Portal

5,0 vor 4 Jahren

Vorteile:

Provides a medium that allows our company to share investor data with our investors in an easy and efficient manor.

Nachteile:

Doesn’t have an app for even easier use.

Jason
Jason
Financial Analyst/Project Manager in USA
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Good functionality, need to spend more time learning about it.

5,0 vor 6 Jahren

Kommentare: Investor relations is no longer a position you need to higher someone for, just add about 20-30 minutes to an existing employee's day.

Vorteile:

I like the layout, the color scheme, ease of use/access for investors to check in on assets, ability to update information quickly.

Nachteile:

We do value add properties so the ability for investors to see progress photos for each property would be good. I can only use 1 photo as the main photo for the investor to see while I take around 30 progress photos a week.

Nick
Principal in USA
Verifizierter Nutzer auf LinkedIn
Immobilien, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Excellent back of the office assistant

5,0 vor 5 Jahren

Kommentare: Our overall experience has been great. Our three objectives for our Firm and Investors was efficiencies on communicating, subscribing and transparency. The IMS platform assists us on all three, allowing us the time to stay focused on acquisitions.

Vorteile:

The ease of the CRM to connect and communicate with Investors.

Nachteile:

From an admin perspective it is difficult to navigate on the platform through a mobile device when you want to provide excellent customer service while on the go.

Jessica
Controller in USA
Bau, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Controller-Small Company

5,0 vor 2 Jahren

Vorteile:

I enjoy the Investment tracking and ease of communication. Also being able to see how the investors see the portal makes it very simple to assist the investors.

Nachteile:

I'm still getting used to the software and don't have any complaints

Antwort von RealPage

vor 2 Jahren

Thanks for the review, Jessica! We're glad you're getting some use and enjoyment out of the software! -Charlie W

Keith
ceo in USA
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

IMS

4,0 vor 3 Jahren

Kommentare: get messages out quickly

Vorteile:

Investor views and quarterly reports are easy

Nachteile:

Hard to make changes and not easy to navigate

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Immobilien, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Most bang for your buck

4,0 vor 3 Jahren

Kommentare: RealPage IMS has really brought our investor relations to a new level.

Vorteile:

The investor portal is very clean and easy to navigate.

Nachteile:

Implementation and setting up waterfalls presented many challenges.