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Über CatapultEMS

Develop an emergency response plan that stays clear, centralized, and informed at all times with real-time student accounting.

Erfahre mehr über CatapultEMS

Zeigt 28 Bewertungen

Rauna F.
Rauna F.
Assistant Superintendent in USA
Verifizierter Nutzer auf LinkedIn
Bildungsmanagement, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Customer Service is Top Notch

5 letzten Monat Neu

Kommentare: I have been very satisfied with the experience with Catapult. The company and the people they employee are the best.

Vorteile:

The support team is amazing and always there to help you in a time of need.

Nachteile:

There is really nothing that I don't like.

Roger R.
Assistant Superintendent in USA
Bildungsmanagement, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Catapult EMS COVID-19

5 letzten Monat Neu

Kommentare: It has been positive and we willcontinue to use as needed and required

Vorteile:

The ease of use and the amount of information we can gather in a mtter of minutes

Nachteile:

It is a failry new program that was created to address COVID issues. we had some isswues in the beginning with the tecting component for notifications.

Antwort von CatapultK12

vor 4 Wochen

We are happy to hear this, Roger! Thank you for leaving your feedback and sharing your experience with CatapultEMS!

Arlene A.
Consolidated Applications Coordinator in USA
Bildungsmanagement, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Dunsmuir High

2 letzten Monat Neu

Kommentare: Very frustrating trying to get the apps to work to talk to other staff members without having to put in passwords every time - how does one remember those in a panicky situation! So we have switched this to a different company.

Vorteile:

The concept was good, and we liked the website component so we thought the 2 together would be great.

Nachteile:

The cell phone apps did not work right. We couldn't communicate with eachother during drills or actual incidents because password were difficult.

Antwort von CatapultK12

letzten Monat

Thank you for providing feedback and letting us know what your experience has been like. It is our goal to make sure efficient, fast communication is taking place and is easy for your team to use. We hope in the future you will reconsider our app as we make fixes to these concerns!

Sarah G.
Communications and Safety Specialist in USA
Bildungsmanagement, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great customer service, easy to use

5 letzten Monat Neu

Kommentare: We use it regularly with tip reporting, and less frequently with drills, holds, etc. It's relatively easy to pick up for new staff members.

Vorteile:

CatapultEMS staff are always working to improve the software, and it shows. Just in the past two years, there have been some great improvements that make it even easier to navigate/use.

Nachteile:

Sometimes the app can be slow for users during drills when everyone is on their cell phone accounting for students. This is a limitation of anything using cellular data/wifi.

Antwort von CatapultK12

vor 4 Wochen

Thank you for your feedback! This is excellent to hear! Our CatapultEMS app has gone through some major updates and we encourage you to give it another go!

Karalei N.
Founder & COO in USA
Grundschul- & Sekundarbildung, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

CatapultEMS

4 letzten Monat Neu

Kommentare: We have confidence that our staff will receive alerts and emergency messages in a very timely manner without lag. Our staff has learned easily to log in and account for themselves and students. The tip/bullying/alert piece for anonymous reporting works very well for communications between staff and both students and/or parents.

Vorteile:

This is very useful for informing a large group of people of special alerts or emergencies. It's great to get them both on your phone and your computer.

Nachteile:

It's quite a task to train new users every year, but that would likely be the same with all. We do wish that there was a direct messaging option rather than sending a link. Finally, we wish that we could remain logged into the ap on the phone as logging in takes additional time. The classroom lists are difficult to maintain as up-to-date throughout the year.

Kimberly R.
Administrative Assistant in USA
Bildungsmanagement, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Fantastic Tool for schools

5 letzten Monat Neu

Kommentare: I honestly felt the first time the site safety team came together via a zoom meeting with our introduction to this program, I felt it was rushed and we were unable to get a firm grip of it. I understand many factors were at play along with a strict time-line but I think it presented a bad taste at first for many of the newcomers.
Other than that, everyone that I have come into contact with have been amazing and extremely helpful. We are still learning our way to become extremely proficient, but we will get there.

Vorteile:

We wanted a software program that allows communication between EMS, Police, Fire, with the Administration and potentially the teachers themselves all the while taking accountability of the whole student body and their present locations. This program does just that. Getting used to this type of communication with up to 150 people is a bit difficult and with time, we are getting used to it and maneuver quickly, but just like everything else that is new, it just takes time to become well versed applying it. This is an extremely useful tool and I sincerely hope to never have to use outside of a drill. If the unlikely event ever happens, I am extremely thankful we have this.

Nachteile:

The features are so compact when using it on the phone and the map should be able to expand in some way other than inside that little box.

Antwort von CatapultK12

vor 4 Wochen

Thank you, Kimberly! This is great feedback for us and we are so happy to hear the communication between stakeholders is working the way it should be! Our CatapultEMS app has had some major changes and we encourage you to test it out when appropriate.

Yvonne P.
secretary in USA
Bildungsmanagement, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great Program

5 vor 3 Monaten

Kommentare: Love it.

Vorteile:

Ease of use, efficiently manipulate lists

Nachteile:

I was not responsible for cost of software

Antwort von CatapultK12

vor 3 Monaten

Thank you for providing feedback on your EMS! We are happy to hear it is running smoothly for you and is easy to use!

Craig G.
Superintendent in USA
Bildungsmanagement, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

CatapultEMS - Worth its Weight in Gold

5 vor 4 Monaten

Kommentare: CatapultEMS is a great product and the company is top tier

Vorteile:

Easy Use and Customer Support is great. They do whatever we ask and suggest things we never even think of

Nachteile:

I guess if i have to say something it would be NOTHING

Antwort von CatapultK12

vor 3 Monaten

Great to hear! Thank you for providing your feedback and we hope you continue enjoying your EMS!

Shannon B.
Executive Assistant in USA
Bildungsmanagement, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

User friendly EMS

5 letzten Monat Neu

Kommentare: Overall the years that we have been using Catapult I have been so impressed with their customer service and how quickly they act to implement needed changes. It is top quality service for an affordable price.

Vorteile:

As a trainer, I appreciated how user-friendly the software was. Even the lowest level tech employee was able to learn and use the system as intended.

Nachteile:

In the early stages, we had the system crash when we really needed it. Thankfully, Catapult was super responsive and they figured out the problem and fixed it, we haven't had that issue since!

Antwort von CatapultK12

vor 4 Wochen

Thank you for your feedback, Shannon! This is wonderful to hear! Our goal is to make sure our solutions do what they are intended to do and that we provide fixes as soon as possible as needed.

Maria F.
CBO in USA
Bildungsmanagement, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great Program

5 letzten Monat Neu

Kommentare: We have an easy to use website that can be updated quickly and we can send information to all of our parents quickly!

Vorteile:

I love our website and the ease of use!

Nachteile:

I would like there to be more integration with our other programs

Antwort von CatapultK12

letzten Monat

Thank you for your feedback, Maria! We are happy to hear you are loving your website! Please reach out to our support team at support@catapultK12.com and let us know which programs you are looking to see integrate with your website! Happy to help.

Verifizierter Rezensent
Assistant Principal - Teacher in USA
Verifizierter Nutzer auf LinkedIn
Bildungsmanagement
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

A very valuable tool which is highly supported.

4 vor 4 Jahren

Kommentare: It has allowed us to upgrade our Emergency response to be more efficient in getting the word out to all members of our community quickly and effectively.

Vorteile:

The items that I like most about this software are that it allows you log in via your google log in which makes it easier, it has excellent customer support in that they will respond very quickly to any needs including onsite training. They will respond to any alerts and make sure that everything is okay. In addition, it is valuable that we have the ability to connect with 1st responders. They will work with your current SIS to get everyone into the system and then will be able to provide for you class lists during anytime of the day helping you to account for students. There is a central map to locate where everyone is at when they check in.

Nachteile:

The struggles with the software are that it is still relatively new so there are a few bugs that they are working out. When we started it was a challenge making sure that the data was properly recorded from the SIS. When we first engaged the software we though there would be more templates related to the emergency information that needs to be provided in the system. There is some and it is helpful but there was the hope that there would be more resources available. The fact that very few First Responders are aware of the software makes it more challenging to make the connections necessary to make it work to its optimum.

Nicole W.
Administrative Assistant in USA
Bildungsmanagement, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

EMS Review

5 vor 4 Monaten

Kommentare: Very good.

Vorteile:

Simple and fast to use. It immediately reported any red flags to administration.

Nachteile:

Some staff had a hard time understanding how to log into it daily.

Antwort von CatapultK12

vor 3 Monaten

Thank you for providing your feedback and letting us know some of your staff were having a hard time logging in. We want to make sure this does not remain an issue if it has not yet been resolved. Please reach out to us at support@catapultems.com if this is still an issue. We are here to help!

Verifizierter Rezensent
Help Desk Support Technician in USA
Verifizierter Nutzer auf LinkedIn
Computer-Software, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

CatapultEMS Web Design

5 vor 2 Jahren

Vorteile:

I like that you can save portions of a page and hide them without having to type in code to hide it. So you could activate it when needed and hide it when it "expires". The ease of adding alt text to images.

Nachteile:

It is confusing at first. You really need training to get started. I design websites and was confused. Once I had a little training, it became easier. If you have multiple sites you have to figure out which one you need to get into it.

Ward A.
Superintendent in USA
Bildungsmanagement, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Getting Started

5 vor 4 Monaten

Kommentare: We hope to not ever have to use the system, but want to be ready if needed. We plan on doing table top drills, then live drills this coming year using the system

Vorteile:

The onboarding implementation was smooth. The training was comprehensive

Nachteile:

It takes some time getting use to and understanding all the features because it does so much. This is not a bad thing, just the learning curve

Antwort von CatapultK12

vor 3 Monaten

Thank you for providing your feedback! We agree with you there; no emergencies would be excellent, but it's always great to be prepared!

Kyle M.
IT Director in USA
Bildungsmanagement, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Amazing customer support, solid product. Highly recommend.

5 letzten Monat Neu

Kommentare: Wonderful customer services. Responsive and fast.

Vorteile:

The software is easy to manage. I can build pages and places for our many programs and individual aspirations. Mostly everything is click and drag or simple upload/text editor. It is easy to train staff and involve stakeholders.

Nachteile:

The banner photo editor drives me crazy. The limitations of size and space are not Catapults fault, however a more clear tool for uploading and size guidelines would be appreciated. Sometimes it is upload and see what happens and the sizing/zoom are oddly framed.

Antwort von CatapultK12

vor 4 Wochen

We appreciate your feedback, Kyle! Thank you so much for taking the time and letting us know about your experience! Our CMS team considers your feedback regarding the editor and we are always releasing new updates to improve your user experience!

Linda O.
Marketing Director in USA
Bildungsmanagement, 1.001-5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Quick & Easy Mass Communication

5 vor 3 Monaten

Kommentare: They have excellent customer service. On a scale of 1 to 10, their customer service is an 11. If ever I need help, they are quick to respond and resolve.

Vorteile:

It is easy to use and part of their larger suite of products offered. I've used other systems that need a lot more training and aren't as user-friendly.

Nachteile:

Compared to the antiquated app that we used before, I can't think of anything that needs improvement right now. I'm still also fairly new at using this.

Antwort von CatapultK12

vor 3 Monaten

Great to hear! Thank you for taking the time to let us know how your EMS is working for you!

Alex G.
Network Administrator in USA
Bildungsmanagement, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Catapult EMS Ease of Use

5 letzten Monat Neu

Kommentare: Great Support team during Emergencies.

Vorteile:

Love their new app much easier to navigate and initiate an Emergency response. Every second counts during an emergency and the new app allows users to perform multiple functions from the home page of the app.

Nachteile:

No Cons that I could think of for Catapult.

Antwort von CatapultK12

vor 4 Wochen

Thank you for your feedback, Alex! It is so great to hear you love the new app and that it is easy to use! You're so right - every second counts during an emergency!

Liliane A.
Admin. Asst., Business Services in USA
Bildungsmanagement, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

CatapultEMS Review

5 letzten Monat Neu

Kommentare: I've had nothing but a positive experience.

Vorteile:

User friendly. Fast & effective. Great safety tool with immediate connections with ease.

Nachteile:

Only set up & that's done for us. Just a matter of gathering names, emails, phone numbers, etc. There's nothing negative that I can think of.

Antwort von CatapultK12

letzte Woche

Thank you for your feedback! We are so happy to hear EMS has been an effective and easy tool for your staff and district!

Claudia T.
Director of Student Affairs in USA
Bildungsmanagement, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

One system

5 letzten Monat Neu

Kommentare: We loved everything about Catapult, especially the way in which they helped us streamline all our safety procedures. Before we had a binder, green and red cards, walkies, announcements, and tons of emails when we did safety drills. Now it's in one system!

Vorteile:

The most impactful feature is communication between the safety team and the rest of the staff. We can send quick messages and updates. Catapult was easily integrated with our student information system and the self-paced tutorials were easy to navigate and understand.

Nachteile:

We love everything about his product and honestly can't think of how to improve it at this time.

Antwort von CatapultK12

vor 4 Wochen

Thanks so much, Claudia! We are thrilled to hear how much you are loving CatapultEMS!

Brian B.
Principal in USA
Bildungsmanagement, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Catapult EMS

5 letzten Monat Neu

Kommentare: It has been great and all schools in our district use the software.

Vorteile:

It is easy to use and the App makes it nice during an emergency situation.

Nachteile:

I would like to be able to modify some of the language myself.

Antwort von CatapultK12

vor 4 Wochen

Thank you for taking the time and leaving your feedback! We are happy to hear it is easy to use and that the app is also beneficial for you and your team!

Dawn C.
Technology Director in USA
Bildungsmanagement, 201-500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Esay Setup/Easy to Use

5 letzten Monat Neu

Kommentare: I think overall we have had a positive experience. The Catapult staff were great to deal with and they tried to answer all of our questions. I like this product better than others we have had as is it easy to use both on the Technical side and the User side. The data integration alone was top notch and much easier to work with than other companies.

Vorteile:

CatapultEMS is very easy to use from a user stand point. It was also pretty easy to setup on the technical side of things. As the technical person for our facility I really appreciated how flexible their data import process was.

Nachteile:

None of us were a fan of the training. It was boring and long. It could be scaled down a bit as some of the items seemed repetitive. We are also sent the wrong training for staff so that caused a lot of confusion.

Antwort von CatapultK12

vor 4 Wochen

Thank you so much for your feedback on CatapultEMS! We are happy to hear it is easy to use and we appreciate you letting us know about our training!

Tina N.
Administrative Analyst in USA
Fluggesellschaften/Luftfahrt, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Dependable Software

5 letzten Monat Neu

Kommentare: We are looking forward to continuing this software because of its dependability.

Vorteile:

This software is user friendly for everyone while ensuring that information gets from Point A to Point B in a timely manner. Employees appreciate that this software does not reveal the identity of the person reporting to make this more comfortable for everyone to use.

Nachteile:

Cannot think of a negative thing so far.

Antwort von CatapultK12

letzten Monat

We are happy to hear, Tina! Thank you for your feedback.

Purnia B.
Business Services Representative in USA
Bildungsmanagement, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Educational User

5 letzten Monat Neu

Kommentare: Very informative software.

Vorteile:

The quick communication and the accessibility.

Nachteile:

Getting it to work on our phones was a bit difficult until the representative came out and showed us how to upload it.

Antwort von CatapultK12

vor 4 Wochen

Thank you for your feedback, Purnia! We really appreciate you sharing your experience with us!

Aaron C.
Technology Coach in USA
Bildungsmanagement, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

CatapultEMS

5 letzten Monat Neu

Vorteile:

It makes it easy to get the notifications of an emergency out to all of the staff.

Nachteile:

It would be nice if the program pulled information from our SIS to know which students are already marked absent that day.

Kellie H.
SRO in USA
Öffentliche Sicherheit, 201-500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Catapult EMS Review

4 vor 2 Wochen Neu

Kommentare: Overall very pleasant. Great communication and support from the company

Vorteile:

Ability to communicate well with other staff, fast emergency notification, selection list to account for students

Nachteile:

Tech syncing with our school system is tricky. Some rosters haven’t been or can’t be split correctly (am/pm PK roster). This could be due to trouble syncing with our system