Vendasta Erfahrungen

Best Customer Service Anywhere

Kommentare: They never cease to amaze me with new features and products that help my clients.

Vorteile:

The new AI features are amazing. We are just beginning to explore and use these features. Social Media Marketing Pro is simply outstanding. By using this and linking to our customer's website posts, we effectively improve customer's Google Business Profile rankings pushing them into the Google 3-Pack.

Nachteile:

There is so much to learn, but so little time. Thanksfully, we have the support of [sensitive content hidden], our Account Manager to assist. She is very accessible and always willing to go beyond the call of duty to help us!

Superior software and Marketing Services Support

Kommentare: Our agency is absolutely thrilled with Vendasta. It has enabled us to expand our services, increase our capacity and help more people succeed online. Providing the software solutions our clients need to thrive is extremely important to us, we are grateful for our partnership.

Vorteile:

The software support that Vendasta provide is what really makes the difference for our team.

Nachteile:

Their software helps me support my clients and community.

Vendasta drops the ball on every. single. promise.

Kommentare: My overall experience with Vendasta has been horrendous. I do not recommend the platform to anyone. They offered me 6 months of their Teams subscription ($499/month or $3,000 value) after I left my negative review. Do with that information what you will.

Vorteile:

I no longer feel comfortable endorsing any of the features Vendasta has to offer. At least their SEO vendors have been able to fulfill on their jobs and get my clients on page one, which has made the platform almost pay for itself. Nevermind all the headaches I've suffered as a result.

Nachteile:

Vendasta promises to do a lot of things: marketing automation, white label, CRM, and task manager. It does NONE of those things. Vendasta is a marketing automation platform that doesn't automate much. Today, I was just told that I can't embed their meeting booking tool directly into my webpages with HTML and I can't automatically import leads from my native contact forms (Elementor) into their email marketing software. Now, I will have to pay for Mailchimp and Calendly on top of Vendasta to perform the same basic tasks. If I had GoHighLevel, this would not be a problem. I strongly encourage you to check out GoHighLevel. From what I've heard from my mentors, it seems to be the software of choice for marketing automation. As for their "white label" features; run FAST in the opposite direction. Both of my experiences hiring their "white glove" team were horrendous; they spent $1,150 to produce $75 in revenue for my client. The next month, I spent $500 to produce $2,775 for them managing their Google Ads on my own. Their "social media posts" went against every single instruction I gave them on our launch call. Thank god that one was a trial run on one of my own accounts; the posts (stock photos with cookie cutter captions) were so bad it would have greatly embarrassed me to deliver them to a client. Nobody should ever pay for Vendasta. I write these reviews so that their sales team can't swindle future agency owners, small and large, like they swindled me. I will not stop

Why I Partnered with Vendasta

Vorteile:

Ease of use, Marketing materials and the access to product experts and training on products.

Nachteile:

There is always room for improvement for and product and service you provide. What I like most with Vendasta is that they listen to their partners and they are quick to make changes and updates to their products and services to meet their partners needs.

Amazing Solution For Expansion!

Kommentare: Working with [SENSITIVE CONTENT HIDDEN] has absolutely changed my business. I am forever thankful for them!! The support here is first-class!!

Vorteile:

The leveraging of automation and systems for our business. Being able to plug right into their processes for fulfillment. Great room for growth and expansion for us!

Nachteile:

That I am not utilizing it to the fullest or larger because this has made my life much easier!

The Best

Kommentare: Incredible company!

Vorteile:

Vendasta provides you with all of the resources you'd have if you had 300 people on your staff. They are smart and solution focused with top tier support all along the way.

Nachteile:

There is a great deal of software to use and you have to invest some time getting past the learning curve.

Better than Expected

Kommentare: My experience with Vendasta is better than expected in all aspects.

Vorteile:

I enjoy the ease of use of the main system and the can-do attitude of the Vendasta staff. [SENSITIVE CONTENT HIDDEN] have gone above and beyond to make working with Vendasta a dream come true.

Nachteile:

Compared to other systems.... nothing is wrong with this system. Nothing but upside.

Great Agency Products

Vorteile:

I like the fact that Vendasta provides a great team to intricately explain the inner workings of the products. The training is meticulous and the customer service is amazing. The products are top-notch.

Nachteile:

I only wish the learning curve was slower :)

Best customer service I've ever experienced and amazing platform!

Vorteile:

Vendasta offers a large amount of opportunity for my business. I am able to resell services that are used as "perks" or "selling points" for our Marketing Packages. Being able to manage everything in one platform really helps with time and saves money. Vendasta has already had a huge impact on our business model.

Nachteile:

It can be slightly difficult to remember how to use everything. But I am still new to it, so it's a matter of getting the hang of it. [SENSITIVE CONTENT HIDDEN] is amazing at walking me through the platform, setting up accounts or email campaigns with me and calling me the same day I reach out to him. Sometimes even within minutes!

Very Satisfied

Kommentare: I really appreciate what Vendasta offers and they help they provide to get things going.

Vorteile:

Multiple options to choose from. Ease of contact with support. Resources and content relative to their products.

Nachteile:

Would like more in-depth white-labeling options.

Great Platform. Allowed me to scale without major investment.

Kommentare: Marketing moves fast and as a marketing consultant, I have felt under huge pressure to be an expert in every field in order to deliver fully integrated campaigns. With Vendasta, I can deliver my strategies with the help of a highly specialised team of experts and have total confidence that my clients are getting both what they need and expect and within a pre-agreed budget, allowing me to focus my expertise where it is most useful. Secondly, having an impartial, second pair of eyes on the business, helping me to grow and win business has been far more valuable than I could have realised. [SENSITIVE CONTENT]
provides a huge amount of value in terms of helping me to shape out projects, approach potential customers and put my best self forward, while also being a great cheerleader, supporter and, when needed, challenger! Having access to the Vendasta team, fronted by a trusted account handler to guide you through it all is truly one of their greatest achievements. We are launching a new revenue stream for the business this year, and it's entirely down Vendasta's team and services.

Vorteile:

As a marketer and small business owner, it can be hard to digitise effectively. Vendasta has done the hard work for me by identifying a range of tools and suppliers that suit my business needs and integrating them on a fantastic online portal that I am proud to share with my clients. The online store function makes it easy to create clear products and I really value the input and inspiration of my [SENSITIVE CONTENT]. His solutions-orientated approach and wealth of experience really show and his passion for Vendasta is infectious. He has helped me to identify and utilise Vendasta tools and services to add an entirely new revenue stream to my business. Everyone I have dealt with at Vendasta has been top of their game and I look forward to working with them all more.

Nachteile:

One of the main draws with Vendastas is the one-login dashboard and while Vendasta has some partners I work with already, the API's to integrate existing accounts don't exist yet, meaning I have had to either create secondary accounts or live with additional logins which somewhat defeats the point. Also, the lack of ability to add funds or pay for entire projects in advance, makes it challenging to manage project budgets.

Very streamlined way to scale your agency.

Kommentare: Having a product offering that is well-rounded and possibly unique from my local competitors definitely gives me an edge. Having more tools also helps me become more confident. Highly recommend.

Vorteile:

The amount of help, support, resources, and service offerings is the best out there! I mostly use the tools to discover new services to offer and using the sales decks associated with them.

Nachteile:

The only downside I can think of is that there is so much to learn that you can get "analysis paralysis" on knowing where to start and what to do next. Having a helpful Partner developer makes all the difference.

Best all-in-one platform for new agencies!

Kommentare: We are solving so many problems using Vendasta. Anywhere from sales to managing clients to staying on top of tasks and more. The biggest benefit I've realized is that everything can be streamlined. I give one link to my team from where they can sign in and pretty much handle 90% of their workload from.

Vorteile:

Vendasta has many strengths with far little weaknesses. Overall, there are many things that we find to be most beneficial including the streamlined sales and success center which let's us turn a lead into a prospect and thereafter into a sale. Among that, the insane amount of products and features available just make it a better choice from competitors that we've reviewed. Most importantly: their team. In specific, our sales rep. is [SENSITIVE CONTENT HIDDEN]. [SENSITIVE CONTENT HIDDEN] has been incredibly helpful in our entire journey, he has helped me with pricing, navigating the different functions, and most of all: closing our first sale on Vendasta. [SENSITIVE CONTENT HIDDEN] acted as part of our demo team and showcased every part of brand Suite, which led to a client on the other side of the coast closing with us in just an hour. He did his job so well on point that the client ended up mentioning that "[SENSITIVE CONTENT HIDDEN] is a very nice guy, I'm glad I got to learn more from this demo". Vendasta has load of features, markets, integrations, and more; but most of all, it has a dedicated team.

Nachteile:

Personally, we don't see many downsides to Vendasta. If we are to really have to choose something, I'd say an option to not choose Google Meet or Zoom in bookmenow would be awesome, if we could instead have a choice that had a phone number: we'd love it!

Vendasta is a great CRM and back of house management tool for Digital Agencies

Kommentare: Vendasta has great customer service, and is a great tool for digital marketing agencies

Vorteile:

I enjoyed how sales could feed orders in through the CRM component (and how we could dissect the data to find our most profitable sales), as well as how those orders would flow into the back of house Task Manager component so that we could track which products were the fastest to complete and which were the most resource intensive

Nachteile:

The implementation of Vendasta took a long time in our company and many users needed revised training from the team before we could adopt it as a company

needs alot of fixing

Kommentare: it was a good experience. our team really enjoyed the amazing customer service of Vendasta. from technical to ads and training, they were amazing. i feel the platform has lots of bugs that need to be fixed.

Vorteile:

it was amazing casue everything was connected and it was great to be able to post on all social media platforms at the same time. also the reporting section and the ads section where we were able to see all results and progress of the business was very good. i also like the review section where i could response to each review with provided templates. the reputation management section was also amazing. it quickly updated the information of the business on different websites. wow

Nachteile:

the social media posting part has alot of bugs. when i use enter to use the next line it doesn't show in the preview. Google my business posting only works for pictures and you cant upload videos. and even with the photo the call to action button sometimes doesn't work. the video option doesn't work on Linkedin either. i cant use multiple photos for Instagram and it only works for facebook. my internet is very high speed and yet it takes time fo the pages to lead and sometimes they open with errors. if i open few tabs they don't work and i will receive errors. the emoji section is very slow... i wish there was an option so we could bring different locations of the same brand under one account so we could post on all location social media pages at once and not go through them one by one to post. the packages and what were included and the prices were a bit confusing. and there are a lot of options. there was also a mistake in our paid ads campaign where they uploaded the wrong video and we came to know 5 days later.

What can I say…

Kommentare: Exceptional!
Hands down the best software & support on the market today!

Vorteile:

The overall ‘Ease of use’ is what I love about the system.

Nachteile:

Automated upswell opportunities within the software. Recommendations …automated within the software.

Partnership with Vendasta

Kommentare: Great! Keep up the good work.

Vorteile:

I like how easy it is to generate reports and statistics for our clients, the software also helps us easily pinpoint what aspect of the client's business needs more focus.

Nachteile:

So far I enjoy using the software and do not dislike anything in particular.

Vendasta is the turnkey solution for starters in Digital Marketing.

Kommentare: I still find new functionalities every day and I am looking forward to discover more.

Vorteile:

Vendasta is very easy to use and if you are a small user you can grow with it, step by step. A full pallet of products is available from day one, and the sales and marketing tools are first class.

Nachteile:

You need to spend some to find all the functionalities, so not 100 % adapted for starters.

Great choice!! You won't be sorry!

Kommentare: Wow! What a professional environment! Nobody better than [SENSITIVE CONTENT] though. This guy is not only knowledgeable, but goes the extra mile every single time. I was not the easiest to handle, but [SENSITIVE CONTENT] always made me feel welcomed and cared for. Truthfully, the entire staff is on point! Love this company!! Thank you for being one of the good ones. [SENSITIVE CONTENT]

Vorteile:

What I loved most about the software is the person I dealt with. [SENSITIVE CONTENT] made my experience a great one!

Nachteile:

The prices are all over the place and not labeled. I'd love for each and every product to show the wholesale price, and, the suggested retail price every time. It's quite confusing.

Pure Excellence

Kommentare: Excellent

Vorteile:

Listings Management, Reputation Management, Customer Voice, Vendor Support & integrations

Nachteile:

The lack of update made available to the social media content calendar. There should be features to market using the Stories functions across Facebook and instagram and the ability to upload videos to all platforms.

Instant Agency, Just Add Vendasta!

Kommentare: Vendasta has provided me with solutions that I thought only existed in my own head!! The sales process was extremely consultative and my sales contact [SENSITIVE CONTENT] is truly one of the most attentive and supportive salespeople I've ever interacted with. Onboarding has been a delight so far thanks to him and my dedicated Support person [SENSITIVE CONTENT]. These guys are the real deal and I'm more excited about my business than I have been in a long time.

Vorteile:

The simple and logical automation of adding new client accounts is unbeatable.

Nachteile:

Haven't seen anything that's negative this far

Works well so far, haven’t dug into some of the features yet

Vorteile:

I use Vendasta currently mostly for social media post scheduling, sending social proofs to clients for review, and some reputation management. It does make it pretty easy to keep track of campaigns and to collaborate with clients right in the dashboard (for certain clients).

Nachteile:

It sometimes lags when loading the calendar view, which is the view I use most. It also sometimes gets a little glitchy where it seems to not save quite right or it will duplicate drafts. Not always, but every once in a while. Usually when you wait 15 or so minutes it fixes itself.

Account Support

Kommentare: Excellent Account Management from [SENSITIVE CONTENT] along with good product support.

Vorteile:

What I appreciate most about the platform is the broad choice of tools and customization. But in truth, it’s the people. SaaS is trash. Add great people to a solid platform and it turns into a solution. Vendasta account team, product specialist and executives all here to support their agency clients makes it my go to choice.

Nachteile:

There are always other software features coming to market that should be on the platform.

So far so good

Kommentare: Great team, good company! I work with Tanmay weekly and he is very helpful and knowledgeable

Vorteile:

Easy to find, sell and manage products!

Nachteile:

I have a little trouble with the invoice and billing side of the software, but it's still better than many other companies out there.

Easy to scale and drive productivity

Kommentare: Crazy good.

Vorteile:

My team can log their opportunities, activate products, and solicit prospects all without me having to be involved in every step. This has made us more efficient in closing opportunities and getting projects off the ground.

Nachteile:

Integration was a little difficult, but it has more to do with my companies set up than Vendasta's.