ZoomInfo Sales Erfahrungen

ZoomInfo

Vorteile:

Erste Anlaufstelle bei Sales Outreach!Sehr übersichtlich, viele Filter und eine riesige Datenbank. Nur zu empfehlen.

Nachteile:

Die Extension könnte etwas schneller sein

The absolute best prospecting tool - find any lead's contact info!

Kommentare: I will never stop using zoominfo, as long as I continue sales pursuits. It is the single most important tool I have besides knocking doors, and cold calling.

Vorteile:

The amount of information, phone numbers, emails, job info, company info, and news you can get on one prospect in under a minute. The contact information is usually 90% accurate.

Nachteile:

Some entries have no information on them, doesn't have the best CRM features, and the price is a bit high.

Comprehensive Data, But Expensive for Smaller Teams

Kommentare: ZoomInfo is a solid tool for market intelligence and contact discovery, but the price and occasional inaccuracies in the data can be frustrating. It’s well-suited for larger organizations that can justify the cost.

Vorteile:

ZoomInfo offers an extensive database of contacts and company information, which is valuable for prospecting and lead generation. The depth of data, including firmographics and technographics, is highly useful.

Nachteile:

The high cost of ZoomInfo can be prohibitive, especially for smaller teams. Additionally, some of the data is outdated or inaccurate, which can lead to wasted outreach efforts.

New Version is Aweful

Kommentare: It used to be fantastic now not so much. Will not recommend renewing

Vorteile:

Ability to create contact lists for lead development

Nachteile:

Information is inaccurate. Lists are difficult to scrub. New version makes drilling into company contacts much more difficult. Get more value out of a simple google search.

Zoominfo sales, yes please!

Kommentare: Helps me daily with tasks and keeps me on track

Vorteile:

Great platform and easy to use, stay organized.

Nachteile:

I love it! What can i say is the worst? Sometimes it crashes.

Great Tool for Sales

Vorteile:

I like the ease of use for building account plans and hiearchy trees for accounts. I can easily build contact lists for prospecting and import into SFDC. Their support staff was always on top of requests.

Nachteile:

Sometimes the data was outdated and contacts would not have direct lines.

ZoomInfo is a RipOff / Never Allow Cell Numbers Upsell

Kommentare: Very Negative. Spoke with a manager who was highly dismissive and disrespectful when we clearly reached out within weeks of using ZoomInfo!

Vorteile:

Nothing after my experience. They are extremely dismissive of complaints

Nachteile:

ZoomInfo.com promised cell phone numbers for HR buyers and they literally “argued” with me about providing them when we maybe received 25% AND they charged me more! Further I told them I had my own list of buyers and didn’t just want arbitrary company hr buyers yet I received I guess any HR buyer. We immediate reached out after first trying and seeing what was occurring and it was never resolved. The initial person we spoke to is not there and the guy we met with said he had all recordings but didn’t acknowledge our issue and frustration within the very first week. Then sent our account to collections because they essentially sold us something they could not deliver yet wants us to still pay when we didn’t even use it after the 1.5 months. They were untrustworthy and untruthful to simply get a sale. I’m going to find the [sensitive content hidden] and send a similar response because they need to know about this! We reached out to them immediately after purchase as we didn’t have a chance to “see” before we bought😡!

Initiative yet Advanced

Kommentare: Very positive, as I said it’s essential to my working life and I couldn’t imagine doing my job without it

Vorteile:

It’s essential to my day to day as an editorial researcher. I simply could not do my job without it.

Nachteile:

Tricky to say. I would probably credit any issues I have with it to my own ignorance

Genuine Review

Vorteile:

Zoominfo helps my team get perfect data and apollo is an excellent resource for lead generation Zoominfo has been a huge assistance to lead generation team, and I truly appreciate how extensive and well-functioning the database is. Apollo has been quite beneficial to a sales team by providing free emails and numbers

Nachteile:

Zoominfo gives free credits that some other tools do not offer, and they only offer 5 or 10 credits. I thus enjoy Zoominfo

Poor Customer Service

Kommentare: Very traumatic experience. Aside from it is very expensive, zoominfo's customer service is really poor. I reached out to cancel my subscription however, I was told that an account manager will call us. Until now I have not heard from anyone.

Vorteile:

Aside from it is very expensive, zoominfo's customer service is really poor. I reached out to cancel my subscription however, I was told that an account manager will call us. Until now I have not heard from anyone.

Nachteile:

Aside from it is very expensive, zoominfo's customer service is really poor. I reached out to cancel my subscription however, I was told that an account manager will call us. Until now I have not heard from anyone.

ZoomInfo BDR user

Kommentare: Happy user. Supporter. Like the export capabilities.

Vorteile:

There is so much information On lots of peopleGenerates contact info/intent/history/company infoIntent works - I have contacted people and said I saw them search XYZ and they confirmedGood export capabilities

Nachteile:

Some outdated infoMore information than competitors, but less accurate Quantity over quality sometimes (in relation to contact info)Sometimes extension just doesn’t work

Good product

Kommentare: My experience with ZoomInfo has been solid. There have been some bumps, but when I communicated my experience and dissatisfaction with them in an appropriate way their team acted appropriately and reasonably to accommodate my concerns. They have a strong customer service team, and I would recommend this product to anyone looking to utilize a system like this who is willing to spend the money.

Vorteile:

ZoomInfo is a very solid product and their service offerings are ever-expanding. I think they realize that they have been the major player in the market for a while now, however the market is starting to catch up, so they are adding new features, focusing on what their customers want and features they will utilize in order to offer them or better product and more streamlined system.

Nachteile:

The system is very expensive and the data accuracy is not the best. These are really my only two complaints. Although they are big ones, you will find the same issues with data in any provider you go to, no matter their claims. Some will be better than others, but then they will be lacking in other areas.

ZoomInfo is a great tool, depending on your needs and budget

Kommentare: It was great before DiscoverOrg bought them and is surely improving by the day with DiscoverOrg.

Vorteile:

Contains probably 80%+ records that have email address and/or direct dials. It is way more accurate than the data offered by other providers. Their accuracy is in line for what it should be, especially in today`s economy with unemployment being so low, and employee churn being so high. Despite these factors, I`d say their overall data accuracy is easily north of 70 - 75%, even with the above-mentioned data decay (which exists no matter what vendor you consider). One other tool that helps to narrow down the list of contacts in a larger organization, is to search with filter to find only recently verified contacts.

Nachteile:

It`s a little pricey, but there`s a lot of value too. The only other criticism is that unless you pay for a large number of "points" (contact that you can download in bulk) you are relegated to copy and paste at the individual level. It`s a bit cumbersome (by design), but I have used it as-is for years, without the additional credits.

ZoomInfo helps generate new leads

Vorteile:

ZoomInfo is a great platform to generate new leads and explore CSuite contacts

Nachteile:

Sometimes the contacts are NOT correct. They can be from other companies or the data does not populate correctly

A tool good for lead enrichment

Vorteile:

- User friendly- Good lead enrichment- Good customer support

Nachteile:

The contact information isn't always accurate but it works for 90% of the time

Warning. Never sign an agreement in Europe.

Kommentare: Disaster. Their sales strategy is to promise a lot, give big discounts to get you to sign, eventhough they know thay can't deliver. The only advice is NOT TO ENTER INTO AN AGREEMENT with them.

Vorteile:

Nothing. They can't deliver the data they sell.

Nachteile:

Zoominfo promises high data quality but it is very poor. Everything is possible in the sales process. After signing the contract, they do not live up to their promises at all and threaten legal action etc. even though they are fully aware that they cannot deliver what they have sold. Their onboarding employee said " we know that the dataquality in Europe is poor due to GDPR", but still they promise 95% correct data.

$60K for lists they will make you delete once your term is over. Very crafty tricks in the contract.

Kommentare: I feel like I was robbed. I paid $60K for sub-par contact lists that I don't get to keep. I was under the impression when I signed up as a licensee, that I was purchasing the contact lists and they were ultimately going to be property of my company, since we paid for them. There is an element of misdirection in the 3yr agreement. The actual document that you sign doesn't contain any language pertaining to the licensee being required to destroy all contact lists purchased through the fee agreement, instead there is link in the document, which takes you to a completely different site and legal document, where it lays out the requirements for the licensee to destroy all lists after the term of service. You will not own the lists for which you just paid $60K. RIP-OFF!

Vorteile:

Ease of use was probably the only thing I liked about ZoomInfo.

Nachteile:

Aside from the sleezy misdirection and deliberately misleading sales tactics used to get you signed on as a user, I found the data itself to be stale and often completely wrong. Titles, Companies, emails, numbers, etc.,....were often incorrect, and this of course led to quite a few embarrassing communications with would be prospects. When incorrect information is identified, there's no-one to whom you can report it. All along you're wondering how much more of this data, you just spent $60K on is actually correct.

auto payment not being explained at purchase

Kommentare: Had to pay their demands but i made sure that it will not auto renew and will not advise my piers to use this company or service

Vorteile:

not a bad but very expensive .

Nachteile:

Them not letting you know at purchase that it will auto renew without notice. Customer service person [sensitive content hidden] not helpful during this process and demanding

One place for all the info needed to devolop the business

Kommentare: The main problem that Zoominfo has solved for me is "getting contact info for my daily targeted leads."

Vorteile:

I can easily find my leads(point of contact) with a huge choice of filters. I can also get their contact info from here including business email, business phone number, supplement email, mobile number, and headquarter number.I can also export my leads in form of Excel which saves a lot of time. It has all the features you require to finish your sales target.Also, there is its chrome extension.

Nachteile:

Although it is better than other platforms still sometimes it gives the wrong contact info. And I will suggest an improvement that should be updated as the user's LinkedIn profile.

Topmost Customer Database Software in USA

Kommentare: I am using ZoomInfo for last 5 years from previous company and also using in my present company. It has great experience to use Intent, Scoops section, Enhance section. All these features are very useful. Very much satisfied and I will definitely suggest zoomInfo to others, my friends, colleagues.

Vorteile:

I like the scoops and Intent section very much. Scoops and Intent Signals helps us to find out most relevant and needy business via good leads and companies. It is very easy to use scoops and Intent section to prepare the companies list or contacts list. It helps a lot to our company

Nachteile:

The companies and contacts database of Middle East (MENA) and APAC region is very less as compared to other regions. Most of the contacts does not have direct or mobile numbers so we are facing difficulties to connect with prospect or targeted customers of those region. All other is set.

Tons of contacts, a bit clunky and expensive

Kommentare: It helped me find prospects that I can reach out to with cold email campaigns and I didn't have to spend hours and hours generating my own lists, so it saved me tons of time. Before ZoomInfo, I would spend 4-5 hours generating a manual list of 50 folks. Post ZoomInfo, I could pull a list of 500 people in 5 minutes.

Vorteile:

There are a tons of accurate contact information in the platform, which is great. It was very easy to set up lists for different parts of the country so I could come in every day and pull prospect lists of folks that I want to reach out to. It was also very easy to go in and find one-off contact information for folks that I may stumble upon on LinkedIn or something.

Nachteile:

ZoomInfo charges you a per contact fee and the filtering is difficult to funnel out folks that aren't applicable to me. Often times my list still has folks that aren't my ideal prospect. And filtering them out again before I export to Excel and am charged a credit is nearly impossible and very cumbersome. I wish that piece was easier.

Review for Zoominfo - Good idea of it but inaccurate data

Kommentare: We wanted a prospecting tool that helps us in finding new contacts that might be interested in our products/services. The tool has helped us in designing personas and then getting data out for lead generation activities.

Vorteile:

I would say it is very easy to use when it comes to the best thing about ZoomInfo. The intent tools are great and help in finding out up to 6 topics per account. The UX are good. The chrome extension is good that helps in visiting any website and finding out the contacts within that company.

Nachteile:

The data that we have been getting is inaccurate, we have contacted Zoominfo a few times and they said that they check data every 6 months, in 6 months people do change jobs which results in high bounces. Secondly, it is very expensive, whereas competitors offer great pricing (Cognism, etc). I mean the idea of it is really great but in reality, it is not the most recommended tool.

Good for Contact Info with DiscoverOrg

Kommentare: it would be hard to do my job well, especially from an enterprise circumstance without zoominfo

Vorteile:

ZoomInfo and their top competitor to a good job of getting accurate contact information on prospects to sales people.

Nachteile:

The deployment is not the greatest for the price but you can work around it.

ZoomInfo SalesOS - Identify and Qualify your Sales for a great end to end experience!

Kommentare: Log in, set up my criteria and being to bring in the qualified leads I need to make our business grow!

Vorteile:

Ease to identify and qualify leads which are truly actionable and result in conversations that lead to true sales.

Nachteile:

Have to toggle to HubSpot for some of our other sales needs so it isn't a one stop sales shop for us but the qualification of leads is worth the extra applications.

Great Contact Data Platform with Additional Benefits for Customer Engagement

Kommentare: Overall, my team really likes Zoominfo. It's simple, easy to use, and gives us the type of information that we need for our sales team to be successful. It's a great additional to pair with our other tools, and it extra helpful when it comes to finding contacts on LinkedIn.

Vorteile:

My team really likes Zoominfo! It allows us to easily pull contact data for our sales team. The variety of filter options make the platform easy to use, and makes list pulling quick and simple. We love the Websights feature that allows us to see which companies have been on our site. And we really love the intent data that the platform provides! It's great to be able to cross reference the websights with the intent data to not only see who has been on our site and the pages they have viewed, but also it also allows us to focus on other products or services that the company is showing interest in when our sales team does outreach.

Nachteile:

I wish the platform were quicker at updating contact and company records, and I wish that we would be actively updated on requests we have made in regards to these updates. I have submitted a few update requests, but they seem to die after the request is submitted because nobody reaches out to tell me the update has been complete, or when the update will be done. I have checked back in on records months later to see that they still were not updated with my request. Many of these have been HQ address updates.