Sage X3 Erfahrungen

Sage X3 for sales management

Kommentare: Sage X3 is a great solution in our company to keep order in our sales management helping us from the accounting part to the inventory issue with a great accuracy that helps in our company to increase our productivity and maintain an order that has been forming for years, being key to business development. Paperwork-filled processes were left behind in our company since we have been using Sage X3.

Vorteile:

Sage X3 has an excellent user interface, it feels like all the icons and elements are in the right place to do the best job possible, keeping our users happy and familiar with all the possible tools within the platform. Importing and exporting data can be done in bulk helping us keep our file central up to date and saving a great deal of time. This tool is not suggested for small companies since the amount of functions and where it is directed goes far beyond, a very powerful tool that has minimal flaws that gradually have been resolved, the tool provides a lot of support when it is implemented correctly which is not easy, and its customer service is not as good as expected of a very powerful tool.

Nachteile:

One of the things that have caused us most intrigue is that its error messages are not in our native language, so if we do not speak another language it is impossible to understand what it is about, it would be a good point to improve. The initial configuration of Sage X3 is not as simple as expected, which forced us to hire third parties to make it work and this represented an extra expense that was not contemplated in the investment.

Sage 500 to X3

Kommentare: Sage X3 has allowed us to streamline several processes which improves operational efficiencies and effectiveness. The software is a bit overwhelming with many options that don't pertain to our business and finding tasks is a bit cumbersome and time-consuming, although given more time using the software may improve this issue.

Vorteile:

Overall, the system is more user-friendly as far as data entry is compared to Sage 500. We were able to customize what was needed, which have improved processes from the previous software.

Nachteile:

The software is a bit overwhelming with many options that don't pertain to our business and finding tasks is a bit cumbersome and time-consuming, although given more time using the software may improve this issue. We did have to customize quite a bit that we didn't initially think we would have to, and much of what was customized can't be (or not easily) modified by regular users (crystal reports).

Sage X3 ERP has been a useful asset for our company, is great for stock/dropship companies.

Vorteile:

I like that X3 works really well for corporations that are made up of many different companies. X3 has the ability to handle multiple separate companies that each one of can be further separated into stock and financial sites that can all share customers, suppliers, G/L accounts, etc., providing smooth consolidation. X3 has a very easy to understand and easily navigable user interface.

Nachteile:

I do not like the limited capabilities of the canned reports and queries provided with X3. I also do not like the slow response time from the support staff. The program does not work well with customization because it causes a lot of problems when it comes time for patching and upgrading.

Sage X3

Kommentare: Overall, our experience has been positive. I would recommend that companies ensure to include it in their RFP process.

Vorteile:

Customizable features allow us to get the most out of the product. Workflows allow for controls for authorization where required.

Nachteile:

Adding in some features required a lot of custom coding. Most notably was allowing for automatic allocations of product that is being cut.

Sage Review

Kommentare: Overall experience has been good with the exceptions listed above. Allowing us to consolidate software is our goal.

Vorteile:

I like the look a feel of the system and ease of opening other functions from the same screen.

Nachteile:

System isn't designed for the chemical industry. A lot of mods or customizations have to be made for the system to support our needs. There is always a solution but there is always a cost as well. will be well over budget once everything is working the way it was presented.

Sage X3, better decisions

Kommentare: The System is easy to use, very customizable and covers the majority of the processes.

Vorteile:

Sage X3 is a very good tool web-based and responsive, which allows you to easily cover all the processes in the business it's flexible and updatable and scalable.

Nachteile:

Document management doesn't exist in the standard version. The attachment option is very poor and difficult to manage and maintain.

Good Solid ERP System

Kommentare: Despite the base technology being over a decade old, Sage have managed to stay current with emerging technology while maintaining and improving many features.

Vorteile:

Reliable and predictable management of standard ERP functions. Easy to customize. Web services integrated. Security is granular enough to cover most situations.

Nachteile:

After login it takes several seconds to see the landing page. It's difficult to determine cause of some issues and error messages can be cryptic, requiring us to contact support in many cases, even for seemingly simple problems. Use on a mobile device is limiting as most screen layouts are designed for a PC.

Sage X3 Review by a 12 years consultant

Kommentare: ROI very interessting

Vorteile:

the product is easy to use, very flexible, easily customizable, scalable

Nachteile:

Document template to be improved, documentation

Really software adjustable to any type of medium or large company

Vorteile:

What I liked the most is the versatility it has to adapt to the needs of any type of business, a great alternative for ERP. The variety of configurations that can be modified as well as the functionalities that can greatly save response times. The presentation and easy to create reports with very simple and guided quearys also The user interface is foolproof which is a great solution for the support and information department.

Nachteile:

As an administrator I always have problems when it comes to support and debugging problems presented in the application in which many of them are not documented properly. The Reports are very colorful and well structured but at the moment of the output they take a long time to appear. I had some problems in the version update and the service pack caused some headaches

As a Senior Accountant experiment of using Sage X3.

Kommentare: Overall experiance using Sage X3 is good.

Vorteile:

The financial analysis on the dash board helped me a lot to prepare my budget for the next year, and the reporting is very good on Sage X3.

Nachteile:

It's not easy to learn as a end user on Sage X3.

Sage X3 ERP

Vorteile:

Evolución, versatilidad, adaptabilidad y posición mercado.

Nachteile:

Algo de complejidad de implantación, pero en la línea de cualquier ERP.

Directeur de projet

Vorteile:

Facilité de développement Ergonomie Processus métiers

Nachteile:

Gestion des workflows Pas de portail client Gestion des imports/exports vieillissant Pas de moniteur de gestion des interfaces

Outil complet, personnalisable et interopérable

Kommentare: Sage X3 permet de "digitaliser" la gestion de nos différents métiers internes. L'accès à sa base de données permet de profiter des datas brutes afin qu'elles soient retraitées avec d'autre logiciels métiers pour capitaliser sur des indicateurs.

Vorteile:

La stabilité du produit, les nouveautés à chaque release, la considération des retours clients.

Nachteile:

L'ergonomie et sa personnalisation, encore plus pour les applications mobiles (inventaire, etc...)

Bom mas a melhorar

Vorteile:

Software muito fácil de trabalhar.Económico Integração fácil com outras aplicações.Pesquisa foi melhorada.

Nachteile:

Visualização do ecrã (layout) deve ser melhorado.Dificuldade na gravação de alteração de documentos

Support Model Needs an Update

Kommentare: We are a food manufacturing and distribution operation. Our implementation was, at one time, highly customized. M&A activities and switching support organizations resulted in updates overlaying custom code and loss of custom functionality. The excuse of "That is not our code!" when attempting a recovery is not a viable answer for us.

Vorteile:

This is a very functional and complex ERP application. A robust and expensive to support.

Nachteile:

The support model is lacking in overall expertise. We have used changed support organizations twice due to lack of knowledge on attempting to implement a 3rd party application. Sharing and collaboration of resources between the organizations is cumbersome and the pricing for this expertise, due to complexity of the application, is very expensive.

Overall a good ERP. Keep in mind they have to work for several types of businesses.

Kommentare: Overall, I've had a positive experience. As with any ERP, there are some things that are frustrating, but of the handful of ERPs I've worked with, it is the most flexible. I think it will be even better when we get to V12 (currently on V9).

Vorteile:

There are a wide range of settings to help make Sage function the way we need it to. The knowledgebase is typically very helpful. If calling in for support, most of the time there is no wait and everyone seems quite knowledgeable.

Nachteile:

When you do need a customization, it is lengthy and typically expensive. Apparently this is no longer offered by Sage, so a 3rd party must be used. So far, it is even more lengthy and more expensive....

Sage X3 Food Production

Kommentare: Overall we are satisfied with our decision to move to Sage X3. Being a food manufacturer with multiple sites we have successfully grown with X3.

Vorteile:

Multi-Site features work well, Lot control/QC features are strong, visual process flows make new user training easy. Home Pages / Dashboards deliver easy access to data for production/shipping/receiving.

Nachteile:

Integrated workorder planning functions are not realistic to use in version V9. Online help is lacking in too many areas, error message descriptions are vague.

funtastic solution for distribution operations

Vorteile:

Sage X3 helps companies in the distribution industry meet customer demands and keep costs and waste down by managing the movement of goods across locations, warehouses, or companies. By combining sales, purchasing, and inventory, the software creates a powerful replenishment plan that results in lower inventory levels, no unnecessary distribution, and healthier operating margins.

Nachteile:

Sage ERP X3’s human resource module is relatively weak It is not recommendable to smaller markets and industries To know the pricing, a quote has to be requested from the vendor There are no social media tools integrated into Sage ERP X3 There is no live chat support offered in the global website of the product

Support

Kommentare: I recommend renewing your support, though it is costly, but you never know when the system comes through an error and ends up taking you days to resolve.

Vorteile:

When we first signed with Sage X3, we had the premium support package. We were able to ask for help/support 24/7.

Nachteile:

We decided not to renew our support package and that was a mistake. Sage provides support to those that have the higher package support first. You can wait up to days for any assistance.

Sage X3 Review

Kommentare: It has be Ok

Vorteile:

There are no many things I like this software since it is not user intuitive

Nachteile:

The system works very slow

Substantial ERP for our company's needs

Kommentare: Like most ERP's, you can train on it but unless you use it frequently you will not gain proficiency with it.

Vorteile:

The purchase requisition creation and approval process is very straight forward. This is the main module/function I use.

Nachteile:

Wish there was a way to query which purchase requisitions are in queue for a specific approver.

Easy to use when you know it

Vorteile:

You can do a lot of things with this software , it has a lot of features to know whats in stock ...

Nachteile:

It is bery complicated to use when you don't know it

Great software

Vorteile:

I like that most of the screens have very similar paths/functions, i.e, writing up a sales order is very similar to writing up a purchase order.

Nachteile:

I wish that when applying a discount to a price list I was able to search for the customer by name as well as the account number.

Kommentare: We are a mid-sized organization of European origin. We had been using software developed in Europe that did not meet U.S. Financial reporting needs, so we decided to purchase Sage ERP 5.6 in late 2010 and went live as of 3.1.11. We did most of the implementation work ourselves and were on an extremely tight schedule. The users were trained prior to implementation and had forgotten much of what they had learned by the time they needed to use the system. We had a second and third round of training each being 6 months apart. We have had a year on the new system and it is meeting all expectations.

Great network of users, consultants and resellers

Vorteile:

Great network of users, consultants and resellers

Nachteile:

Customer support is sometimes unclear if it should go through the reseller or sage direct.