Why we selected TeamGram as our CRM tool?

Bewertet am 11.12.2019
Murat G.
Managing Director
Informationstechnologie & -dienste, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: TeamGram has a very responsive and resourceful team that is fully committed to support our on-boarding. The tool is self-serving. Min training is required.

Vorteile: We're a small organization operating globally with regional offices in Toronto, Delaware, Dubai and Istanbul. We're searching for a CRM tool that is not cumbersome to implement and that we can operate globally with min overhead. After being introduced to TeamGram, we're up and running in less than 48 hours. TeamGram is a streamlined product that comes with intuitive and user-friendly UI. If you want agility and speed, do not have IT resources, TeamGram is the right tool.

Nachteile: At this moment, I do not have any negative comments.

The To - Do List

Bewertet am 30.1.2019
Sophie R.
Job Development Specialist/Operations Manager
Einzel- & Familiendienstleistungen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: It has helped us stream line our productivity to ensure nothing accidentally falls in the cracks.

Vorteile: We have been using this software as a company for several years now to help organize tasks that need to be done, share contact information, and keep track of phone messages. As a team we jokingly refer to it as the "to do list." As a supervisor I feel good knowing I can communicate the need of which tasks need to get done, and what the priority is all in one central place. Additionally, I like knowing when I get assigned to tasks, that it is something that needs to get done to help the team.

Nachteile: I don't like that you can't prioritize or tag individuals in phone messages, so that they can get an alert. It is tedious to check that tab regularly to make sure no calls are missed.

Perfect for small teams

Bewertet am 29.10.2019
Andrea M.
Job Development Specialist/Owner
Einzel- & Familiendienstleistungen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We have been using it for several years and it is very heavily utilized the help us stay organized. We are not a sales team so don't utilize all of the features but the ones we do use are very helpful.

Vorteile: This software is a lifesaver for our small team. We list tasks and can assign just ourselves or add anyone who may be able to help. We utilize a team approach so several people may be working on the same thing. Being able to write notes on tasks and the bar showing how complete the task is are also very helpful. We also try very hard to enter contacts so that everyone doesn't just hoard their own.

Nachteile: Adding contacts is a little tedious. I have an app on my phone that takes a picture of a business card and filters all of the info into neat little categories. With TeamGram I have to first create a company then add a contact. We also tried the Incoming Calls feature for awhile and decided it wasn't a good fit for us because it required that everyone check the tab regularly. It would be more helpful to have an alert that a call came in. Instead, we reverted back to IM.

Overall Very Useful Tool

Bewertet am 23.4.2018
Kelley L.
President, AML Limited
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
4/5
Gesamt
3/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
2/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis

Vorteile: I like all that it can do and find it useful with a sales team spread between 3 cities.
The software is able to follow a project lead all the way through shipment of the product.
The fact that it is cloud-based is a huge feature.
The mobile app is excellent even though several of the features are not enabled and the screen looks different in the mobile format.

Nachteile: It does not seem to be stable since I have several times had it crash multiple times through active use.
I wish that the threads or parts of the projects were easier to tie together no matter what screen you are in.
There is no feature to auto-fill the cells even though some information is often repeated. I wish it had this feature. The duplication of the information is a time stinks.

TeamGram is a very powerful tool for every sales organisation.

Bewertet am 16.4.2018
Can bulent B.
Business Development Director
Informationstechnologie & -dienste, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We manage our sales organisation and easily followup customers. Wherever we are, we reach all customer data in one place.

Vorteile: We are using TeamGram for sales management. Our sales cycle is so long so we should follow-up customer's each step and shouldn't forget what we have been speaking and what happened, what are they thinking etc. Quotes are so important for us as well. TeamGram gives us to do all things in one place. Very easy to use so sales team easily adapt to use it. TeamGram is a very powerful tool for every sales organisation.

Nachteile: Actually, we don't have special requirements but we know that this is not a final product. They are adding new features nearly every day.

Very convenient for small teams

Bewertet am 2.4.2019
Andrea M.
Job Development Specialist/Owner
Einzel- & Familiendienstleistungen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: We love TeamGram for coordinating tasks. It is super easy to use and allows everyone to keep on top of what needs to get done and what other people have completed.

Nachteile: The phone call section wasn't very helpful because phone messages don't show up on the tasks page which is what we tend to keep open. We were not good at checking this regularly throughout the day so we stopped using it.

I strongly recommend Teamgram, we are very happy with it.

Bewertet am 17.4.2018
Günhan K.
Founding Partner
13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis

Vorteile: Very user friendly tool. Major positives, it's cloud based. We can use Teamgram from virtually anywhere with the mobile app.

Nachteile: No major negatives to mention so far. It would be nice to have some more customization options available.

Very happy with Teamgram. Strongly recommended.

Bewertet am 17.4.2018
Nedret B.
Information Technology Manager
Unternehmensberatung, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Teamgram is easy to use with lots of features at an affordable price. Beautiful and very user friendly inteface.

Nachteile: No complaints or negatives. We are really happy to use Teamgram. Great, friendly support. Nice features.

Good all-around CRM that does everything

Bewertet am 6.4.2018
Ozan ozgur E.
Managing Partner
Telekommunikation, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: productivity

Vorteile: It's a very well-rounded system at an affordable price. We love using it to build quote templates and send them out. Teamgram makes customer follow up easy, and their customer support team is very helpful too

Nachteile: Adding more email features for quotes and templates would make a welcome addition to our work flow.

Best bang for your buck CRM

Bewertet am 10.4.2018
Alper S.
Operations Director
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: It's cheap, it's easy, and it gets the job done. We got rid of the last CRM because the interface was too complex and confusing, and the team had adoption issues. Lowest price performance ratio.

Nachteile: Learning curve seemed a little bit steep for some of our team members. They were overwhelmed by all the features, especially the ones we didn't use. After we figure out how to deactivate sections we didn't need, it became faster for us to adapt.

I love TeamGram, it really helps our team stay organized which helps us better serve our consumers.

Bewertet am 4.4.2018
Sophie R.
Operations Manager/Job Developer
Einzel- & Familiendienstleistungen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Our team stays more organized and on task. I feel that we pay better attention to the tasks at hand and are able to stay focused on our team approach and our mission of serving our consumers/community. I am certain that if a task is put on our team to do list, it won't fall through the cracks.

Vorteile: This software allows all parties to assign tasks, create memos, and record missed messages which really helps our small company focus on a team approach. By utilizing the team approach, we have been able to make our daily operations more efficient and use that saved time networking for our consumers.

Nachteile: I don't have any negative feedback to offer. I think that the software fits the specific needs of the company.

We know that our information is in safe hands.

Bewertet am 16.4.2018
Verifizierter Rezensent
Yönetim Kurulu Üyesi
13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I feel everything is in my hand with teamgram. During long business trips teamgram helps me to keep in touch with my company and know anything about what happens. we try several CRm programs, but we are sure that teamgram is the final stop for us. They are not giving us best service, but also improve and update application al the time.

Vorteile: We didn't realize how much effect TeamGram was making to our business until we looked at our yearly results. We use TeamGram with maximum performance.

Nachteile: No major cons, but I hope they add more department and company reporting details and a better looking reporting dashboard.

Teamgram offers an almost limitless solution to your problems.

Bewertet am 10.4.2018
Seyfi Ü.
Consultant
Maschinenbau oder Wirtschaftsingenieurwesen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: It's very easy to prepare proposals. You can easily follow up your customers. Teamgram sales and support team's are very professional, patient, and supportive.

Nachteile: Salesperson based sales target definition feature. It's very easy to prepare proposals. You can easily follow up your customers. Teamgram sales and support team's are very professional, patient, and supportive.

The most interactive software for doing customer follow up.

Bewertet am 18.4.2018
Verifizierter Rezensent
Owner
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis

Vorteile: Teamgram has given us a very important advantage for our company. It is very easy to store the records of our customers' data and service provided, and even easier to access it.

Nachteile: Lead management could be better if they added more features like filtering our junk leads and being able to pull more lead information from the web

Great support team...

Bewertet am 3.4.2018
Ozan T.
Genaral Manager
Konsumgüter, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Needed help with setting up - the support team at Teamgam went above and beyond helping us out. Our quotes are now formatted beautifully and tracked properly. Our sales team also enjoys using the mobile app

Nachteile: The reporting feature is OK so far. More detailed sales reports and dashboards would be nice to have.

Teamgram is simple and easy like facebook.

Bewertet am 17.4.2018
Seref C.
administrator
Automotive, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Following up with orders is easy, and managing relationships with customers has been better since using

Nachteile: It would be great to be able to define discounted rates for each individual customer instead of having to add it manually each time

Does exactly what we want

Bewertet am 19.9.2018
George L.
President
Bau, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Attention to detail. It has features that other software simply stays away from. It is a complete package and I do not need additional supporting apps to complete my work.

Nachteile: Nothing. If a glitch is found, I email support and it is remedied within a few hours. They are on their game and I hope they stay like that.

TeamGram Review

Bewertet am 10.1.2019
Michael Y.
Job Development Specialist
Personalbeschaffung & -besetzung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: My experience with TeamGram has been pretty good. I only use it seldomly though.

Vorteile: I love the ease of posting and completing a task.

Nachteile: The website is pretty simple and easy to use without much difficulty. I would like more features where we can customize the website.

Our team are very happy with using TeamGram. TeamGram meets our needs and expectations.

Bewertet am 10.4.2018
Selda Y.
Import-Export Responsable
Möbel, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: It is easy to use, beautiful in appearance and perfect for adding custom modules and fields. Whenever we need it, we get a very quick return from the support team

Nachteile: No major cons. Quote template needs to be modified.

I used TeamGram for task management from other members of out team.

Bewertet am 4.4.2018
Rhiannon S.
Estimator
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Vorteile: Easily see a task of things to do with plenty of space to explain needs. Able to give deadlines in the task as well as see all people playing a role in the project.

Nachteile: I didnt like that you had to download a document in order to view it, it felt time consuming rather than being able to at least preview the document.

Lots of customizations!

Bewertet am 10.4.2018
Merden K.
Deputy General Manager, Presales
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: We like being able to customize the interface and make it our own. Also, the custom applications section has a lot of neat features that we've started using recently too.

Nachteile: It's again about customizations. Not a big issue, but you need to spend some time in the Control Panel to find out where everything is.

Amazingly easy!! We just started using Teamgram and we are so happy with it. It is so easy to use.

Bewertet am 4.4.2018
Tanya A.
Manager of Operations and Business Development
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: -Amazing customer service and support.
-Very easy to use and set up.
-Extremely easy customization for our needs.
-We love that it's local and billed in Canadian Dollars.
-Excellent value for the money!! Best price compared to competitors!
-Sales and customer support answered ALL of our questions, were on top of everything and even helped us with set up! They are always polite and follow up with us regularly.

Nachteile: We have no complaints. We like everything about the program and wouldn't change anything. It's clean and easy to navigate.

Best CRM and quoting tool.

Bewertet am 10.4.2018
Luke B.
Partner
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis

Vorteile: The cost because showen so I can quickly check if my bid is on point. The app is also where it is at. I quote easy when I'm on the road.

Nachteile: Nothing at all, not one problem.

It's good so far

Bewertet am 9.4.2018
Murat Ç.
General Manager
Automotive, 201-500 Mitarbeiter
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Easy to use, excellent support. Tested as a trial user. Could not proceed yet due to our long decision making process.

Nachteile: Task management functions lack the complexity needed for managing our projects. Although we managed ways to reflect our internal workflows, I think there's room for improvement in task management.

Better than expected for email marketing

Bewertet am 18.4.2018
Haluk K.
Genel Müdür
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Really like the Mailchimp integration. Helps us manage our sales process. A lot of our customers come from our website, in-store, and education fairs, and it saves us time managing it all in TeamGram. Also I really enjoy how the platform lets you add special dates to every contact - we use it for birthdays and sales reminders.

Nachteile: It would be awesome if they could add marketing automation features and more list options to the platform.