Über Metquay

Metquay ist weltweit das Nummer 1 Compliant Calibration Management-System – ISO 17025-zertifiziert – Kontakt für eine Live-Demo unter consulting@metquay.com.

Erfahre mehr über Metquay

Vorteile:

They have provided significant hands-on support and technical guidance through our first six months using the software.

Nachteile:

Metquay is a relatively new calibration lab management software provider with a limited track record, but they punch above their weight for the price point, functionality, and service.

Bewertungen zu Metquay

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,3
Kundenservice
4,8
Funktionen
4,4
Preis-Leistungs-Verhältnis
4,5

Weiterempfehlungsquote

9,1/10

Metquay hat eine Gesamtbewertung von 4,6 von 5 Sternen basierend auf 14 Nutzerbewertungen auf Capterra.

Nutzerbewertungen filtern (14)

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Nutzerbewertungen filtern (14)

Ashok
Ashok
Managing Director in Indien
Verifizierter Nutzer auf LinkedIn
Industrieautomation, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Comlete solution for Calibration & Testing Laboratories

5,0 vor 4 Jahren

Kommentare: Best software for Calibration & Testing laboratories. Have been searching/trying for such software since many years. As per my experience ( as an assessor of ISO/IEC 17025 since 15 years & running an accredited laboratory since 30 years ) there is no other software to provide so many features & at such a very reasonable cost.

Vorteile:

1. Flexible platform, can develop any activity ( templates, reports, admin rights etc ) as per our own requirements. 2. Ease in calculaton of Uncertainity of measurement ( just need to enter 5 or 10 repeated readings ). 3. 100% control on typographical/human errors. 4. Compliance with ISO/IEC 17025 2017. 5. Compliance with USFDA 21CFR part 11 ( for Pharma companies ). 6. Huge saving in cost & time.

Nachteile:

1. Data entry / Template development is time consuming process

Antwort von Metquay

vor 4 Jahren

Thankyou Mr Nehra for your feedback !

Christopher
President/CEO in USA
Forschung, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

A powerful laboratory management software

4,0 letztes Jahr

Kommentare: Overall, our experience with Metquay has been a positive one. We have slowly integrated Metquay as our lab management system, with some growing pains along the way; some self-inflicted, others just limitations of the database itself. The saving grace for our experience thus far is the outstanding customer service by [SENSITIVE CONTENT HIDDEN] and his team. Difficult requests, specific to our industry and laboratory are accommodated promptly and professionally. For what we pay for the Metquay software, the customer service face exceeds what we expected. [SENSITIVE CONTENT HIDDEN] has spent hours on both phone calls and Zoom meetings during weekly meetings in an attempt to make our full transition to Metquay attainable. I can be very demanding and sometimes even impatient, [SENSITIVE CONTENT HIDDEN]
is neither of those things. His patience and support have been nothing short of outstanding.

Vorteile:

My company has always used excel sheets and macros for receiving, accounts payable, calibration certificates, etc. Metquay has allowed us to utilize its platform for all of the mentioned facets of our laboratory system. Being a database, accessing information is much quicker and more easily navigated than using Windows Explorer search function. As a company on it's way to ISO-17025 accreditation, Metquay allows for us to store each of our documents, previously held only in paper form. With the Metquay database, we can scan, upload, and access all of our internal documents, external documents, calibration procedures, instrument lists, and standards list. For our upcoming audit, the ease of which we can access these documents through Metquay will exponentially increase our productivity and efficiency during both onsite and remote auditing experiences. Excel, though a powerful program, is still a bit in the stone-age when attempting to integrating its features into our type of business; mistakes are easy, data can be lost instantaneously, and one must be proficient in Excel in order to enable it to so even the bare minimum. The Metquay developers release non-technical entities from the burden of self-concocted software solutions for critical business solutions.

Nachteile:

We haven't dealt with database platforms in the past, so it can seem unforgiving at times. Meaning, if you make a mistake entering an item or constructing a cal procedure and/or worksheet, there is no going back, which numerically speaking is a bit of a nightmare. This is likely due to our lack of experience with database software solutions, but it has caused the most frustration during the onboarding process. Additionally, the lack of a "help" menu or instructions guide resident in the software is somewhat of a weakness. Though the Metquay team does have videos available to answer some questions, wading through that type of media is much more ponderous that simply typing your question or topic into a search function within a "help" tab. That being said, the Metquay team somewhat tailors the database to your company, so a one-size-fits-all help menu, ultimately may simply be impractical.

Antwort von Metquay

letztes Jahr

Hello Chris, Thank you for the detailed feedback. We are introducing a live chat window plus a knowledgebase platform that directly integrates with Metquay which will be the go-to place for all questions related to using Metquay. We would also be rolling out a feature that will make record deletions easier without compromising on traceability. We will keep you posted on the updates. Thank you & take care!

Stephan
Director in Mexiko
Automotive, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

MIKRA

3,0 vor 4 Jahren

Kommentare: we are able to control our workflow, see which technician have done how many calibrations, that give us the opportunity to plan and organize in a better way

Vorteile:

- easy to use - flexible creation of workflow, procedures - according 17025, in a audit extreme helpful, everything organized - our procedures get more lean - control over the total lab

Nachteile:

perhaps a dashboard function for the lab management will help for a global overview

Antwort von Metquay

vor 4 Jahren

Dear Stephan , Thankyou for the valuable review , we already have dashboards and kanban boards in our upcoming features list and you can expect it on our next release which will be rolled out on January 2019. Regards , Metquay Consulting Team

Rufino
Supervisor in Kanada
Biotechnologie, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Metquay Review

4,0 vor 3 Monaten

Kommentare: Meeting the requirements which is to generate calibration labels and certificates.

Vorteile:

Test Result Template can be automated because it works like Excel.

Nachteile:

1. Customization of the calibration certificate template is limited and can only be done by Metquay. 2. Internet is required to use it, use on onsite calibration can be difficult, if the internet is slow, so is the software. 3. Calibration label generation is tricky, ok for single printout but not for multiple batch prints. 4. Completing a calibration cycle takes time, need to select the procedure, technician every time.

Verifizierter Rezensent
Technical Sales Engineer in Singapur
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

good to use all in one software, like , billing, DO, inventory management, lab management etc..

5,0 vor 5 Jahren

Kommentare: I were not miss out my incoming items and inventory items

Vorteile:

Very reliable and fast handling between the pages. I recommend strongly to who looks new software to handle management software.

Nachteile:

Works great even low speed internet.

Antwort von Metquay

vor 5 Jahren

thanks a lot for the feedback cheers , Metquay Team

MATHEWS
Business Development Manager in Vereinigte Arabische Emirate
Öl & Energie, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

An easy to use calibration software that meets all your requirement !

5,0 vor 2 Jahren

Vorteile:

It's been a pleasure working with their team so far. [SENSITIVE CONTENT HIDDEN] who heads the team is understanding and was quick to understand our pain points. We were able to switch from an excel based platform to an automated software version where we have history of all work done. Software can be customized as per individual requirement which is a huge +

Nachteile:

Programming individual work sheets is the time consuming factor during transition from one software to the other.

Antwort von Metquay

vor 2 Jahren

Dear Mathews, Thank you for the encouraging words.We enjoy working with you and we are committed to make Metquay better every day. Cheers!

Jonathan
CEO in USA
Elektrische/elektronische Fertigung, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Excellent customer service.

5,0 letztes Jahr

Kommentare: Excellent customer service and support.

Vorteile:

Metquay's senior leadership has demonstrated their commitment to our success through early implementation. They have provided significant hands-on support and technical guidance through our first six months using the software.

Nachteile:

Metquay is a relatively new calibration lab management software provider with a limited track record, but they punch above their weight for the price point, functionality, and service.

Antwort von Metquay

letztes Jahr

Hello Jonathan, Thank you for your kind words, we are committed to going above and beyond what's needed to help ETI achieve its objectives. Regards, Metquay Team

Pam
Operations Manager in USA
Maschinenbau oder Wirtschaftsingenieurwesen, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Metquay

5,0 vor 10 Monaten

Vorteile:

Work Flow tracking

Nachteile:

blank slate, needs a lot of data configuration by the client.

Antwort von Metquay

vor 10 Monaten

Hello Pam, thank you for the feedback. We have added a detailed procedure starter pack that will help get started without building new procedures in the system. Always happy to serve you, take care! Regards, Metquay Team

Vaishali
Vaishali
Director Operations in Indien
Verifizierter Nutzer auf LinkedIn
Maschinenbau oder Wirtschaftsingenieurwesen, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

A complete calibration management software

5,0 vor 4 Jahren

Kommentare: Metquay has provided me a complete calibration management software for completely automating the calibration laboratory functioning. The after sales support was commendable

Vorteile:

1) It is beautifully designed to handle all the complexities of calibration process like Standard Instruments database, Customer Instruments database,Uncertainty calculation etc. 2) ISO/IEC:17025-2017 Compliant 3) Flexibility of handling calibration of all kinds of instruments

Nachteile:

Creating Instrument formats (worksheet) is time consuming

Antwort von Metquay

vor 4 Jahren

Dear Ms Vaishali , Thankyou for your kind review . Regards , Metquay Consulting Team

Gwee Cheng Yong
SALES MANAGER in Singapur
Verifizierter Nutzer auf LinkedIn
Industrieautomation, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

CALIBRATION MANAGEMENT SOFTWARE

5,0 vor 4 Jahren

Vorteile:

Robust and Scaleable with uncertainty calculation.

Nachteile:

Generating of worksheets. User has to know the flow sequence well to perform this part

Antwort von Metquay

vor 4 Jahren

Thankyou Gwee !

Kazi Sourov
General Manager (Quality,Operation,Marketing) in Bangladesch
Maschinenbau oder Wirtschaftsingenieurwesen, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Facility to shift from manual system to automated system

4,0 vor 2 Jahren

Kommentare: Overall experience of Metquay is good. But with more using of this software more advantage & disadvantage shall come out.

Vorteile:

Automated calculation of expanded uncertainty was not so easy. But Metquay this thing done. Also its keeping overall record of the company which retrieving is in fingertip.

Nachteile:

One thing I found need to add is, there should have flexibility of certificate formatting like, if I require to configure the certificate in landscape mode then its not possible in existing system which is necessary. Also often in between work user is log out automatically which should take care by development team.

Antwort von Metquay

vor 2 Jahren

Dear Alim, Thank you for your feedback. We have raised a support ticket regarding the user logging out issue. It could be a session time out or a network problem, however, we will get our team to investigate and rule out any potential bugs.

BERLINMONY
Manager in Vereinigte Arabische Emirate
Metallabbau, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Value for Money

5,0 vor 3 Jahren

Kommentare: Good customer support

Vorteile:

Everything you think of is already there and really helps...

Nachteile:

Flow of the work is sometimes confusing .

Antwort von Metquay

vor 3 Jahren

Dear Berlin, Thankyou for the review! Your feedback is duly noted.

Denise
Laboratory Admin in Philippinen
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Reliable software to keep track your Records

5,0 vor 5 Jahren

Vorteile:

It is easy to track and keep your records even for a year. Customer support is very great. It is simple and very easy to learn.

Nachteile:

I have sometimes having trouble accessing the software. You really need a fast internet connection if you will use this.

Antwort von Metquay

vor 5 Jahren

Thank you Denise , appreciate your valuable review ! cheers , Metquay Consulting Team

Cla
President in Kanada
Elektrische/elektronische Fertigung, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Shepherd Instruments choose Metquay for their accredited Calibration Laboratory

4,0 vor 3 Monaten

Kommentare: Very good

Vorteile:

Simple, they provided exactly what i asked.

Nachteile:

I wish i could customize the labels myself.

Antwort von Metquay

vor 3 Monaten

Dear Claudio, Thank you for the feedback! We have introduced the label design module recently. Please reach out to us to learn more. Regards, Metquay Consulting Team