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Über Hub

Der Hub ist ein führendes Intranet mit mehreren Standorten, das mit kostenlosen Upgrades die Anforderungen jedes Unternehmens, ob groß oder klein, erfüllt.

Erfahre mehr über Hub

Vorteile:

The software is easy to use and the company spent so much time with us supporting us and training us during the set up process.

Nachteile:

There is no live chat or individual tagging function, but this is in development.

Bewertungen zu Hub

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,3
Kundenservice
4,8
Funktionen
4,4
Preis-Leistungs-Verhältnis
4,3

Weiterempfehlungsquote

8,7/10

Hub hat eine Gesamtbewertung von 4,5 von 5 Sternen basierend auf 25 Nutzerbewertungen auf Capterra.

Nutzerbewertungen filtern (25)

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Nutzerbewertungen filtern (25)

Gisela
Gisela
PSA in Mexiko
Verifizierter Nutzer auf LinkedIn
Verbraucherdienste, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Excellent tool!

5,0 vor 3 Jahren

Kommentare: Very pleasant!

Vorteile:

We love the Hub because it helps us keep connected among the different branches of the organization despite the physical distance.

Nachteile:

At the beginning we did not know how to connect with GSuite, but we solved it pretty quickly.

Sara
HR Advisor in UK
Non-Profit-Organisation Management, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great product for a small-medium organisation

4,0 vor 10 Monaten

Kommentare: It's a really great intranet for us, staff engage really well with is.

Vorteile:

It's easy to use and maintain, and the customer service is absolutely amazing. Any time we get stuck on how to do something, we email support and they help extremely quickly and effectively. It does everything we need it to do.

Nachteile:

A couple of the features are a bit finicky, such as inserting tables, and inserting images works fine, but being able to simply copy and paste would be easier, and getting things to align perfectly sometimes takes a bit of trying.

Antwort von Pancentric Digital

vor 10 Monaten

We've always designed the Hub to ensure it's as easy to use and administer as possible for everyone, so really great to hear you're enjoying your Hub - and even better to hear you're loving our service! We pride ourselves on being very customer-focused, and one of the few intranets that provides a real personal touch for delivering customer success. I'll pass on your kind comments to our support team!

Helen
Internal Communications Executive in UK
Hausmeisterservice, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The good, the bad and the ugly

3,0 vor 4 Jahren

Kommentare: I am beginning to see more of the benefits now I am using it more

Vorteile:

It can be relatively easy to upload and edit certain items.

Nachteile:

I wish it was more dynamic and had a better design

Antwort von Pancentric Digital

vor 4 Jahren

Hi Helen, thanks for your review. We're glad you're starting to see the benefits of The Hub. We'd love you to get the most out of your intranet, so that you can really maximise the features you're using. One of our consultants is available for a chat or some quick training to show you some examples of how you can easily create slick, modern designs across your Hub, i.e. within your page and community themes, carousel images, folder icons etc. We'd be more than happy to run a consultancy or training session with you to help you get to grips with The Hub's many features, and how you can utilise them to your advantage and really drive engagement by creating content that is fun, useful and looks great. If you have any issues or just a question, you can always contact our support team on hubsupport@pancentric.com who will be happy to help. Thanks again for the review. Clare

Suzanne
Regional General Insurance Manager in UK
Versicherung, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Helpful engagement tool for partners

5,0 vor 10 Monaten

Kommentare: Helps connect with third parties, increasing knowledge and running competitions, assessments, polls, loading photos campaign launches you name i use it for!

Vorteile:

Gallery, interacting with partners staff, knowledge bank, easy to use and visually good, Always adding new features and fantastic support from [sensitive content hidden] at Pancentric - always quick to support any questions I have. Have discussed with other potential third party partners using.

Nachteile:

You learn as you do so not always got a 'manual' so to speak but best way to learn. A few things take a bit longer but ive noticed recent improvement for 'quick wins' ie deleting articles so always improving.

Antwort von Pancentric Digital

vor 10 Monaten

Hi Suzanne - lovely to hear the Hub is providing a vital tool to connect and support RSA's partner community, and that you're making full use of all the engagement tools.

Beccy
EA to the CEO in UK
Einzel- & Familiendienstleistungen, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Worth its Weight in Gold!

5,0 letztes Jahr

Kommentare: Communication across the company has increased dramatically; the Charity has grown massively in the past couple of years and we now use 'The Hive' on a day to day basis to share news, advertise training courses, hold all key company policies and procedures and provide information of the many services we provide.

Vorteile:

Having not come from an IT background I found the software easy to navigate; I was instrumental in building and developing our system and it was quick to pick up and provide a platform that was user friendly for the company.

Nachteile:

During set up there were a few features which would have been handy to have - however, the developers were always keen to know what they were and in most cases, the system would release a new update with the missing feature included.

Robyn
Senior Marketing Person in UK
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A great tool for communicating what's going with all staff and keeping everyone up to date.

5,0 vor 6 Jahren

Vorteile:

The ability to set up groups and appoint tasks to group members, the ability to send out group emails to all staff.

Nachteile:

Can be hard to use and find your way around if you haven't had necessary training. Main carousel image sizes are slightly different to sizes used for page headers, this means if we want to add something new to the carousel we would have to create two different images to accommodate the different size constraints.

Antwort von Pancentric Digital

vor 6 Jahren

Thanks for your feedback Robyn! Great to hear you are finding the Task Manager tool useful for your project and workload management. Thank you for your comments on the carousel image sizes - we've logged this and our developers will be working on this shortly to make both work with the same size image to make things easier for you. :)

Cathy
Operations & Compliance Manager in UK
Versicherung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

An essential communication tool for employee engagement

5,0 vor 10 Monaten

Kommentare: Since starting with The Hub, colleague engagement on all sorts of subjects from business mergers and acquisitions to individual charity challenges, employee benefits to training notifications, has increased and brought us all together.

Vorteile:

Very easy to use and therefore we can get the most out of what it offers which is a lot. Alerts when something new has gone on. Adding new users is quick.

Nachteile:

Nothing so far

Bailey
Sales & Marketing Executive in UK
Finanzdienstleistungen, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great product

4,0 vor 10 Monaten

Kommentare: Great for getting news out to the entire business and as a place for 121's and other meetings to be recorded.

Vorteile:

Ease of updating, reporting capabilities, ease of use, permission specific pages. Forms

Nachteile:

It would be great to have automated emails to admin users to let them know a page they are the admin on is expiring.

Neil
Head of Communications in UK
Versicherung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Satisfied Hub administrator for company intranet

5,0 vor 10 Monaten

Kommentare: I have enjoyed leading a team responsible for running our Hub as a company intranet. The team really enjoy using the platform and we post content more than daily.

Vorteile:

Editing and updating information is super easy.

Nachteile:

Nothing. We are very satisfied with the Hub.

Antwort von Pancentric Digital

vor 10 Monaten

Thanks Neil! Always wonderful to hear a company is really enjoying using their Hub :)

David
Marketing Executive in UK
Rechtsberatung, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

A Fantastic Platform Full of Features

4,0 vor 10 Monaten

Kommentare: We have been using our Intranet for almost eight months now and it's completely changed our internal communications amongst employees. There are so many widgets, settings and customisable options to really make the platform your own.

Vorteile:

Modern, easy to use, and fully customisable. The fact you can have custom HTML widgets is also very good.

Nachteile:

The ongoing user licence cost is quite expensive.

Antwort von Pancentric Digital

vor 10 Monaten

Thanks David for your feedback. We're super pleased to hear your Hub has transformed your internal comms, and that you're finding all the features so useful. Regarding the annual price, we'd be happy to discuss payment options so that you can spread the cost and make it more affordable.

Jess
Community Manager in UK
Forschung, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

A really useful tool

4,0 vor 4 Jahren

Kommentare: I really like its simplicity and ease of use. We had relatively basic requirements (no integration with our own systems) and therefore I wanted something that would be quick to develop. I was working on this project alone and my first enquiry email was sent to Pancentric on 13th July. Including the whole process of demos, questions and comparisons to other providers, the signing of the contract, the build and the training, it was ready to be rolled out to the whole company on 16th August, which I was very satisfied with.

Vorteile:

It's very easy to use, straight out of the box. You don't need to have a background in IT to be able to build the site as everything is very logical and therefore start to end is very quick. A main selling point for me was the ability to have different interfaces ("communities") for different user types and also the ability to book meeting rooms - these were two functions that set Pancentric apart from other providers for me. It is also easy to add-on new users at any time as you are paying for a range of users, whereas other providers I looked at meant you had to go through their support to add a new user as you paid for each individual

Nachteile:

The tools are a little clunky for editing text. It would be great if they had the formatting paint brush, like in Word, where you can easily copy other formats, as the Themes setting doesn't always work as it should. The containers of the home page are set widths, and so although you can display anything you like and the options are good, the dimensions and layout are restricted. There is no live chat or individual tagging function, but this is in development. I was unaware that the build of the site came under "training" rather than "implementation", which increases the cost of development, and so communication on that could clearer.

David
COO in UK
Computer- & Netzwerksicherheit, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Hub

4,0 vor 4 Jahren

Kommentare: A good partner to work with

Vorteile:

We find the product very flexible and can input into the road map. We use it as a collaboration tool with our customers and we can brand it individually for them.

Nachteile:

You do need some training to get up and running, but it is pretty intuitive once you understand the solution structure

Antwort von Pancentric Digital

vor 4 Jahren

Hi David. Many thanks for your review. Great to hear you love the features and flexibility of the Hub, especially the customisable branding for each intranet environment. We understand that intranet training can sometimes be a bit of a pain because it takes up a little time, but we're glad you've found it useful and been able to maximise your Hub because of it. If you have any ideas for any enhancements, just drop us a line on our Client Hub and we'll see if we can get them in our development pipeline :) Thanks again for the review - very much appreciated. Clare

Peter
Sales & Marketing Director in UK
Versicherung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Excellent new intranet for our business

4,0 vor 4 Jahren

Kommentare: Overall a good experience, replacing our very old and tired intranet with a much more modern look and feel and a good level of functionality out of the box.

Vorteile:

It was a relatively easy implementation and the features of the product out of the box satisfied 80% of our requirements. Once you know your way around it admin and updating is straightforward.

Nachteile:

We are working hard to increase usage and views as we have proportion of our staff who do not use the software often enough to be familiar with it. There is additional functionality we would like which has yet to be built and delivered.

Carly
Executive Assistant in UK
Versicherung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Teammate engagement

4,0 letztes Jahr

Kommentare: We love the Hub, its has been so successful and we have been able to use the software in so many more ways than we initially planned to.

Vorteile:

It was customisable so we were able to fully brand it

Nachteile:

There isn't anything we don't like. Where we have suggestions for improvements we make them and these have always been acknowledged and implemented where possible.

Tom
Group Operations Director in UK
Versicherung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Ideal Intranet solution for Colleague Engagement

5,0 letztes Jahr

Kommentare: Fully supported set-up and ongoing support. Intuitive interface allowing our internal team to manage The Hub day-to-day without issue. We're now in year 2 with The Hub and it's a great tool that can keep pace with our business growth.

Vorteile:

We’re a group of 12 different businesses coming together following acquisition. We use The Hub primarily as our Intranet and group-level colleague engagement tool to communicate changes and news stories. We’ve since built additional functionality and knowledge banks for the business to share information, processes, and policies.

Nachteile:

No issues identified. The tool meets our business requirements.

Francesca
Community Manager in UK
Forschung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great user experience and customer support

5,0 letztes Jahr

Kommentare: We have had a really positive experience with the set up and ongoing user experience, our main contact developer is always on hand for any questions we have or things we need help with and is always so quick to respond.

Vorteile:

We use this as our internal comms platform and really value how easy it is to post in groups, add events and send emails directly to everyone if needed. We also really like how easy it is to manage our meeting room bookings through the hub.

Nachteile:

The only thing that could be expanded on is being able to send out calendar invites directly to all users through the hub.

Jenice
Diocesan Ordinands and Vocations Administrator in UK
Religiöse Einrichtungen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great product

5,0 vor 10 Monaten

Kommentare: I use it daily to keep up to date with all office news.

Vorteile:

The hub is easy to use and is used for both work and social aspects.

Nachteile:

Minimising/maximising the different windows.

Daniel
CTO in UK
Finanzdienstleistungen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Been using Pancentrics hub for many years now and every year we find more and more uses for it.

5,0 vor 6 Jahren

Vorteile:

Its become an essential tool for our staff engagement and is so customisable that you feel like its part of your companies infrastructure. The team at Pancentric are top class and always happy to assist, discuss new features and implement change.

Nachteile:

We find that some of the administration options can be a bit clunky but the team are always happy to advise, help and in many cases make the change for us.

Paul
Marketing in UK
Finanzdienstleistungen, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Recommended

5,0 vor 10 Monaten

Kommentare: Employee communication and engagement.

Vorteile:

Helpful templates are of use, ease of use, superb technical support

Nachteile:

There is nothing I like least about the Hub

Antwort von Pancentric Digital

vor 10 Monaten

Always amazing to hear when someone doesn't have a bad word to say about their Hub. Thank you Paul!

Amber
Director of Marketing in USA
Kapitalmärkte, 501–1.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great product at a great price

4,0 vor 4 Jahren

Vorteile:

The product is versatile and visually-appealing, which is important with our internal audiences. Just about anything we dreamed of, it could do or will do in the near future. Our implementation lead is always available to help and offer suggestions.

Nachteile:

While it has high functionality, it is a bit difficult to master the technical components because it is just so vast.

Martin
Administration Manager in UK
Freizeit, Reisen & Tourismus, 201–500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Fantastic software for sharing information

5,0 letztes Jahr

Kommentare: A great resource with ease of use.

Vorteile:

The system is very useful for allowing colleagues across the park to gain information. It is easy to use and support is there if guidance is required.

Nachteile:

There is nothing that I least like about the software.

Teresa
Corporate Communications Specialist in USA
Einzelhandel, 10.000+ Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

The team at Pancentric is great. They are extremely responsive and helpful.

3,0 vor 6 Jahren

Vorteile:

I like the software is nimble -- it is easy to change things quickly. There are several useful features as well.

Nachteile:

I don't like how difficult it is to use the back end of the Hub. I think the process of creating new content is hard because the software is not as user friendly as it should be. It is not intuitive.

Antwort von Pancentric Digital

vor 6 Jahren

Hi Teresa, thank you for your review. All customer feedback is extremely valuable, and we appreciate your honesty. Our development team are currently in the process of improving our UX and backend functionality to improve intuitiveness and ease of use, so when this new development is rolled out soon you should see an improvement that will make the backend quicker and easier to use.

sylvia
Marketing Manager in UK
Versicherung, 201–500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Hs come at a good time

5,0 vor 3 Jahren

Kommentare: The hub has been great connecting staff during COVID but it was something that was long overdue in our company but it came at the best time.

Vorteile:

The way it connects our organization especially since we are spread across the world.

Nachteile:

times out when you need to upload large files

Louise
Business Support Specialist in UK
Personalbeschaffung & -besetzung, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great Intranet Thanks To Hub

4,0 letztes Jahr

Kommentare: Hub have been excellent with helping us set up our intranet and I feel like i can go to them any time for help and support.

Vorteile:

The software is easy to use and the company spent so much time with us supporting us and training us during the set up process.

Nachteile:

The embedding process takes a while to get your head round but once you know what you are doing then it's fine.

Virginia
Designer in Mexiko
Unternehmensberatung, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great Intranet tool!

5,0 vor 4 Jahren

Kommentare: Overall it’s great! You have a lot of options to work with.

Vorteile:

It’s a great tool to maintain communicated and updated your worldwide team.

Nachteile:

One of the things that it’s really annoying it is when you visit a page linked to a google app, like calendar, sometimes send you an error if you have several Google accounts (personal and work) when you try to “switch account”