Munis Permits and Code Enforcement

Munis Permits and Code Enforcement Bewertungen

von Tyler Technologies

School District

Bewertet am 21.11.2018
Omikka C.
Accounting Assistant - Office Manager
Gewerbeimmobilien, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: What I enjoy most about this software is that it can easily be learned as well as taught. It's currently tied into Crystal Reports and the transition is seamless.

Nachteile: I love everything about this software. Makes Accounting and Fixed Assets Accounting a breeze!

Governmental Munis Implementation

Bewertet am 29.10.2019
Anna M.
Administrative Services Officer II
Staatsverwaltung, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall we are satisfied with the product and the support we continue to receive from Tyler

Vorteile: We recently implemented Munis here at the City of Tulsa for our HR department and our Financial department so far its been working pretty well. We are gearing up to role out our Utility Billing implementation in the coming months. Overall the product works well, with modifications made by our request. We are a large government entity that is used to operating on the same system for 25 years that we custom built so to come in and change that was difficult, but Tyler has done well in having a product that we can use.

Nachteile: To get the system where we needed it, it took a lot of modifications. We couldn't just but it as an off the shelf product, which has caused some difficulties in our implementations and maintenance.

Our city's financial system

Bewertet am 24.4.2018
Verifizierter Rezensent
Research Analyst
Staatsverwaltung, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
3/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis

Vorteile: Ability to search through past records and archives. Once you know how to navigate the basics, you can access a lot of information easily. Ability to generate reports is useful.

Nachteile: Extremely nuanced with interfaces that are not at all intuitive. I have had to train many staff in this program and I continue to learn new information and ways of finding what I am looking for. Limiting data searches with *CAPITAL LETTER* is extremely annoying and does not seem to serve an specific purpose. Searching for information is tricky, as you have to be exactly correct for almost all search fields. For instance, searching "ABC Company", when they are in the system as "ABC Co." will not bring you to that file.

Lots of features, nothing intuitive

Bewertet am 20.11.2018
Verifizierter Rezensent
Research Analyst
Staatsverwaltung, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
3/5
Gesamt
3/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: A necessary beast for my job. Once you learn how to use it, it is extremely helpful and there is so much information at your fingertips.

Vorteile: There is so much that can be done with this software, if you are trained properly. It is extremely customizable. Operating with pop up windows instead of in one window is quite helpful and user-friendly.

Nachteile: No ability to learn this software on your own. Each municipality that uses Munis uses it in different ways, so not even tutorials or online webinars will help you. I am constantly learning new things that I could be doing or that i was doing wrong. The whole system is clunky, slow, and forces me to reboot my browser regularly.

Very robust product with a few quirks

Bewertet am 6.12.2018
Verifizierter Rezensent
LAN / Web Development Specialist
Staatsverwaltung, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
3/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We replaced 4 or 5 other software suites with Munis including our finances, payroll, hiring/HR, business licensing, purchasing, time cards, etc. We have been able to integrate it throughout our organization as the one goto software platform for a large portion of what we do.

Vorteile: Munis is able to do 90% of what we need it to and has made many tasks that we used to do manually or with 3rd party programs much easier. Overall it runs reliably and end users are happy with it most of the time. Our customers are mostly happy with the utility payment website as well.

Nachteile: Since it is very robust and customizable it can get a little buggy if you have many customizations. Usually their support is very good (we pay for the premium support, which is worth it if you can afford it) and they can fix problems in a decent time frame but some problems have lasted for weeks while they are trying to see what is different about our custom implementation.

Munis Field Inspector Review

Bewertet am 5.2.2019
Rhonda R.
Executive Assistant
Strafverfolgung, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
3/5
Benutzerfreundlichkeit
2/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I was an advocate for Munis but since the update I can tell you, I'm not a fan. I understand updating programs but this update was a total overhaul which has made it a completely new program.

Vorteile: Ease of doing payroll in the Munis ESS program.

Nachteile: Munis is not an easy program to learn. Just as we were getting the hang of it they did a massive update and redesigned it. Now I'm having a hard time figuring it out and I'm computer savy.

MUNIS has improved over the years from how it functioned in previous versions of this software.

Bewertet am 8.3.2018
Elvarina H.
Contracts Administrator
Medizinische Praxis, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
3/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: It runs great reports for Contract Closing!

Vorteile: The different functionalities one is able to perform within one screen is amazing and also the backdrops allow to switch between screens.

Nachteile: Unless you have been trained to use MUNIS it definitely isn't self-taught for one being allowed to learn on their own. There is no direction or readily instructions to perform the functions allowed.

Munis Review

Bewertet am 22.10.2019
Erin H.
Strategic Performance Manager
Staatsverwaltung, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
2/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Munis allowed us to update/upgrade a legacy system that was not meeting our organizational needs

Nachteile: The development/testing process has been tedious and during rollout of some features, we have found additional items needed or that would be helpful that were not captured during testing/development

Bookkeeper struggles

Bewertet am 9.1.2019
Kaley B.
Bookkeeper
Buchhaltung, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
3/5
Gesamt
2/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
3/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I have struggled to learn Munis. I feel like it could be a little more user friendly.

Vorteile: The ability to be able to run the monthly by just one more of for the whole year.

Nachteile: Having to key in your password with every new report.

MUNIS is a complex and capable product that handles our unique line of business needs quite well.

Bewertet am 2.4.2018
Brandon M.
System Administrator
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
3/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
3/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Very customizable if you dig in deep
Has lots of modules and ties into other Tyler products
Offers web fronts as well as apps depending on the user needs

Nachteile: We've had upgrades that have not been able to be performed due to outstanding issues preventing the upgrades.

High end user of munis for finance department

Bewertet am 28.6.2018
Brad H.
Assistant comptroller
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis

Vorteile: The Tyler technologies munis software is very robust and can do great work for municipalities as much of Connecticut towns use it for their accounting software

Nachteile: The system can be hard to learn but does get easier as you learn their processes. The hardest thing to learn is how to changes user rights and roles as their are so many nuiances to it

Great software but...

Bewertet am 4.4.2018
Greg F.
911 Director
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
2/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis

Vorteile: Great software with lots of tabs and things to track budget and financial paperwork such as check stubs, checks written for bills and invoices

Nachteile: The software is by far not the most user friendly and everything is rights driven. Lots of popup windows!

Finance Must

Bewertet am 13.12.2019
Larry S.
Manager
Staatsverwaltung, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: It makes it easy for me to budget company expenses for the year, and allows us to have financial records available during tx season.

Vorteile: Easy to track department spending, and have levels of authorization for purchases to ensure money is being spent correctly

Nachteile: It was a lot to learn quickly. The software is complex, but complex for a reason. It breaks down spending for multiple departments.

Good software but not user friendly

Bewertet am 23.3.2019
Randy G.
Fire chief
Staatsverwaltung, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
3/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
3/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: I like the detailed report formats the most

Nachteile: It takes a lot of training to understand the formatted screens

this is the absolute worst in code enforcement

Bewertet am 9.7.2018
Jeff S.
Director
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
1/5
Gesamt
1/5
Benutzerfreundlichkeit
1/5
Eigenschaften & Funktionalitäten
3/5
Kundenbetreuung
1/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: I can find nothing to write about regarding what would be a pro concerning this software. It is not intuitive, there is very little logical flow and it is not adaptive. We were sold a bill of goods when we purchased this. In fact, nearly every decision maker involved in this purchase has left employment with us.

Nachteile: unless you are a small town with only a handful of codes this program is worthless. They will not update anything unless you want to pay through the nose. It is not user friendly!!!!!!!It is not intuitive, there is very little logical flow and it is not adaptive. We were sold a bill of goods when we purchased this. In fact, nearly every decision maker involved in this purchase has left employment with us.