---
description: Detaillierte Informationen über OnPay zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: OnPay Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026
---

Breadcrumb: [Startseite](/) > [Compliance Software](/directory/30110/compliance/software) > [OnPay](/software/167109/onpay)

# OnPay

Canonical: https://www.capterra.com.de/software/167109/onpay

Seite: 1 / 20\
Weiter: [Nächste Seite](https://www.capterra.com.de/software/167109/onpay?page=2)

> „Dies ist ein einfaches, schnelles und mobilfreundliches System, das keine steile Lernkurve erfordert.“  Die fünf besten KMU-Gehaltsabrechnungsprogramme von Entrepreneur.
> 
> Bewertung: **4.8/5** von 464 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Übersicht

### Wer verwendet OnPay?

Menschen, die mit Gehaltsabrechnung und Steuern zu tun haben, sollten nicht so schwierig sein. OnPay vereinfacht die Gehaltsabrechnung, automatisiert (und garantiert) Steuereinreichungen und -zahlungen, synchronisiert sich mit Xero und QuickBooks und kann sogar Zusatzleistungen einbeziehen.

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.8/5** | 464 Nutzerbewertungen |
| Bedienkomfort | 4.7/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.8/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 4.9/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.7/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: OnPay
- **Region**: Atlanta, USA
- **Gegründet**: 2007

## Gewerblicher Kontext

- **Startpreis**: 49,00 $
- **Preismodell**:  (Kostenlose Testversion)
- **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert
- **Unterstützte Sprachen**: Englisch, Spanisch
- **Verfügbare Länder**: Vereinigte Staaten

## Funktionen

- Abzug/Nachlass-Management
- Aktivitäts-Dashboard
- Angestelltenhandbuch
- Archivierung & Aufbewahrung
- Aufgabenmanagement
- Compliance Management
- Compliance-Verfolgung
- Dashboard
- Dokumentenmanagement
- Erinnerungen
- Kontrolle des Genehmigungsprozesses
- Krankenversicherung-Management
- Lohn- und Gehaltsabrechnung
- Lohn-und Gehaltsabrechnung-Reports
- Mehrere Staaten (USA)
- Mitarbeiter-Datenbank
- Mitarbeiter-Self-Service
- Mitarbeitermanagement
- Mitarbeiterprofile
- Onboarding
- Online-Anmeldung für Zusatzleistungen
- Scheck Druck
- Self-Service Portal
- Steuerkonformität
- Trainingsmanagement
- Urlaubsverwaltung
- Verwaltung von Benefits
- Verwaltung von Zusatzleistungen für Angestellte
- W-2 Vorbereitung
- Wirtschaftsprüfung-Management
- Workflow-Management
- Zeitverfolgung
- Zugriffskontrollen / Berechtigungen
- Zusatzleistungs-Dashboard
- Überweisung

## Integrationen (8 insgesamt)

- Deputy
- Humanity Schedule
- QuickBooks Online
- QuickBooks Online Advanced
- QuickBooks Time
- Turbotax
- When I Work
- Xero

## Optionen für Kundensupport

- E-Mail/Helpdesk
- FAQ/Forum
- Wissensdatenbank
- Telefon-Support
- Chat

## Category

- [Compliance Software](https://www.capterra.com.de/directory/30110/compliance/software)

## Ähnliche Kategorien

- [Compliance Software](https://www.capterra.com.de/directory/30110/compliance/software)
- [Onboarding Tools](https://www.capterra.com.de/directory/30819/onboarding/software)
- [Employee Benefits Software](https://www.capterra.com.de/directory/10025/benefits-administration/software)
- [Lohnabrechnungsprogramme](https://www.capterra.com.de/directory/30202/payroll/software)
- [HR Software](https://www.capterra.com.de/directory/5/human-resource/software)

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## Nutzerbewertungen

### "Payroll for our company is handled via OnPay" — 5.0/5

> **Sara** | *6. März 2023* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 9.0/10
> 
> **Vorteile**: Thanks to OnPay, I can now run all of my commissions once a week, which is considerably more convenient for both my clients and my team. After a lot of research, I settled on OnPay, and I couldn't be happier with my decision. It was smooth sailing all the way through the transfer they facilitated for me in the middle of last year.
> 
> **Nachteile**: I'd like new hires to use the app to fill out more information, such as their Emergency Contact information. Instead than needing to log in and check, it would be great to be alerted when a candidate has accepted a proposal.
> 
> Payroll is processed, taxes are paid and filed, and year-end reports are generated all through OnPay. The reason I went with OnPay is that they provide a turnkey service at a reasonable price. The onboarding process was painless, and customer service has been superb.

-----

### "Easy to use program" — 5.0/5

> **Jennifer** | *8. April 2025* | Non-Profit-Organisation Management | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: It is very user-friendly.  I do not have a ton of experience with running payroll.  However, I had to step in when our bookkeeper was unavailable and it was extremely easy.  The interface is very intuitive.  It is also easy to figure out how to set up direct deposit.  I love that employees are able to create their own login and download their own paystubs, W-2, etc.  They also send reminders about running payroll early if there is a holiday, which is very helpful.
> 
> **Nachteile**: I honestly cannot think of anything I don't like.  It's been a great experience.  If anything, it would be nice to customize the layout of the W-2 to a different format.

-----

### "Product is "meh", Customer Support is subpar." — 2.0/5

> **Lowell** | *27. Januar 2021* | Verbraucherdienste | Empfehlungsbewertung: 0.0/10
> 
> **Vorteile**: I was able to get up in running and execute an actual payroll in less than an hour.  No two to three week, multi-step jump hooping process like competitors (Wagepoint, for example.)
> 
> **Nachteile**: The customer support is awful. I send e-mail after e-mail to their customer support addresses and never get a response. When I finally get a hold of someone they say they have no record of getting my e-mails.  Yet when I respond to their e-mails they get them just fine. The last time they opened a ticket on their side I asked them to look into why I could not open tickets via e-mail. Absolutely no response.&#10;&#10;At the end of December they sent an e-mail asking me how likely I was to recommend OnPay.  On a scale of 0 to 10, I gave them 0. The prompted to me as to why. My response was that they never respond to my support requests.  At the end of the form they stated someone would investigate and get in touch with me shortly. A few moments later I received a blank/empty support ticket.  I thought "finally, we'll get this fixed." A week passed.. the two... So I responded to the blank support ticket asking for an update. Nothing.
> 
> On-boarding was great while in the actual software. A day later I received a support e-mail welcoming me to OnPay and asked me a few questions to understand how I was going to use the product and help me get up and running faster. Nowhere in that e-mail did it state a response was required and if I didn't respond I would forfeit the capability of direct deposit.  I have since attempted to get that capability via support ticket no less than 5 times to never get a response from OnPay. &#10;&#10;The software usability is ok. I don't find it as user friendly as it could be. Simple things like a getting a payroll summary after the fact seem impossible.  I can get check reprints but once I exit out of the payroll run I cannot seem to get that PDF of the payroll summary. I spent an hour one evening looking to no avail.&#10;&#10;The dashboard is "meh". Customization is almost non-existent. There is stuff there I'd like to remove but can't and stuff I want there that isn't available. &#10;&#10;For on-boarding a new employee... you can create a task to have the employee complete the I9 online and have a supervisor review it.  However, I still have been unable to find that I9 to review it. If the employee loses or deletes their invite, you have to delete the invite and recreate it.. you can't simply resend the invite.  Sometime I suffer from OCD and if the employee misspells a street name or is inconsistent in capitalization you can't correct it or you delete all the W4 data the employee typed in.

-----

### "Great service and easy to use" — 5.0/5

> **Olga** | *29. Dezember 2025* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 9.0/10
> 
> **Vorteile**: Customer support is very good and reliable. Flexible communication methods, can use email, or phone, whichever you prefer.
> 
> **Nachteile**: Not being able to set date of payroll check to be sooner to when I ran payroll l. I wish I could make the date of check closer.
> 
> Great experience\! Being new to payroll it's very important to find a supportive service that will be easy to navigate\!

-----

### "Great Experience" — 5.0/5

> **Angie** | *2. September 2025* | Landwirtschaft | Empfehlungsbewertung: 9.0/10
> 
> **Vorteile**: Serves agricultural clients, fair pricing. Pleased with the onboarding specialist who was very helpful in answering questions - having a direct line to them ended up being more valuable than I expected.
> 
> **Nachteile**: Requirement that they enter the data as it really tightened up my timeline to transition (but it worked great in the end)
> 
> Overall, very pleased with the experience\! Had some reservations about the process; as an accountant I'm used to doing the data entry. It ended up being a great experience and I was so happy to have a direct point of contact to ask questions and check in on the process.

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Seite: 1 / 20\
Weiter: [Nächste Seite](https://www.capterra.com.de/software/167109/onpay?page=2)

## Links

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