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Über Innago

Einfach zu bedienende Immobilienverwaltungssoftware für kleine bis mittelgroße Vermieter und Immobilienverwalter. Mit dieser Lösung kannst du Mietverträge unterzeichnen, Miete einziehen und Mietparteien prüfen.

Erfahre mehr über Innago

Vorteile:

Easy to use, integrated electronic rent payments.

Nachteile:

Some payments may be delayed depending on payment type.

Bewertungen zu Innago

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,8
Kundenservice
4,9
Funktionen
4,8
Preis-Leistungs-Verhältnis
5,0

Weiterempfehlungsquote

9,5/ 10

Innago hat eine Gesamtbewertung von 4,9 von 5 Sternen basierend auf 381 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (381)

Darin
Darin
Owner in USA
Verifizierter Nutzer auf LinkedIn
Immobilien, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Property Owner & Operator Innago Review

5,0 letztes Jahr

Kommentare: Excellent. Innago allows me to run a business affordably.

Vorteile:

99.9% of my property management business I run my Innago phone app. Innago has been a one stop shop for me that is easy to use, customizable and affordable. Innago is the 1st app that has been able to easily allow me to manage income and expenses of all my properties & from my phone. Multi-Family, SF, condos & medium-term rentals. Being able to customize templates for applications, leases, etc. by location and property is amazing. Keeping track of all my expenses was the hardest for me to do. The ability to use my phone to snap a photo of all the invoices & receipts I get and assign expense to a property or individual unit is something I LOVE and so does my accountant. Innago also allows me to set access levels & make reports for partners/investors by property or unit. I’ve only been self-managing for a couple of years. The last year using Innago I’ve been able to focus my time & money on growing my business and less time managing.

Nachteile:

Some invoices have issues being scanned. Uploading invoices don't get scanned. I’ve had some issues with some templates that the inserted fields shift after signature.

Antwort von Innago

letztes Jahr

So glad to hear Innago has been helpful for you, Darin! We're very happy to have you :)

Dave
Property Manager in USA
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Invaluable Property Management Tool

5,0 vor 3 Wochen Neu

Kommentare: I have enjoyed property management a lot more with the simplicity of Innago and having most everything in one place.

Vorteile:

Ease of managing different properties and collecting payments

Nachteile:

The mobile versions need some work to me more user friendly

Hellena
N/A in USA
Gastgewerbe, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Glitchy page and poor customer service availability

3,0 vor 2 Jahren

Kommentare: Have used it for just over a year. After the difficulties listed above and esp accounting, I will be looking for alternatives.

Vorteile:

Initially easy to use. Initially easy to use

Nachteile:

Even though innago sells itself as an all in one property management tool, it’s clunky and unusable when It comes to listing/advertising, tenant screening, tenant application, lease signing, accounting for tax purposes and most other features. When I contacted customer service about setting up a rental application I was told I’d get a call back but did not hear from them. With poor customer service access, this platform is only good for the basic rent collection which you can do easily elsewhere.

Antwort von Innago

vor 5 Monaten

Thank you for sharing your experience, Hellena. We’re sorry to hear that you’ve faced challenges with our platform and customer service. We aim to provide a seamless experience, and your feedback helps us improve. If you have specific issues or need assistance, please reach out to us directly so we can address them promptly. We appreciate your input and hope to better meet your needs in the future.

Kimberly
Property Manager in USA
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

An outstanding property management system!

5,0 vor 3 Monaten

Kommentare: Innago has exceeded my expectations. I was looking for a full-featured system that didn't break the bank and I have been thoroughly pleased with Innago. I have referred this to several others and they have thanked me for sharing this system with them.

Vorteile:

Easy to use interface and everything I need to manage my properties! The customer service is also quick to respond when I have questions!

Nachteile:

The only thing I've noticed that would be very helpful is to have the ability to rearrange listing photos but I've been told that is being worked on.

Carlos
Owner in USA
Immobilien, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

User friendly and good help features

4,0 vor 3 Wochen Neu

Kommentare: So far so good! I’m getting g ready to do my taxes and that is the part that I wish was stronger with Innago.

Vorteile:

The organization of the material and the inputs of all information is pretty intuitive and easy to find. The help feature easily answers questions about system use.

Nachteile:

There’s not a tax feature to help at end of year, sorting by category etc. the addition of a payee seems clunky, with the extra click to add more information on the payee. There’s no function for a landlord to pay on behalf, partial, or all of the applicant renter. Some qualified tenants do not want to pay for the application fee because there’s no guarantee of acceptance. Or there should be a feature that allows the landlord to enter the applicants info without the historical verification of the applicant.

Akram
Admin in USA
Immobilien, 201–500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Application Saver

5,0 vor 3 Wochen Neu

Kommentare: This help the business with sending applications to the clients

Vorteile:

User Friendly and anyone here can use it

Nachteile:

Not much , the app has a nice interface just need a bit to get use to it

Caren
COO in USA
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Excellent customer service!

5,0 vor 3 Wochen Neu

Kommentare: It has been overall very good. Customer service fortunately was very helpful

Vorteile:

It has all of the property management features that we need. It is also intuitive. The best part is the excellent customer service! They call you right back every time.

Nachteile:

Difficult to set up the lease template. We had a lot of problems with this part. It was very glitchy.

Dustin
CEO in USA
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

New to being a landlord? Use Innago!

5,0 vor 2 Wochen Neu

Kommentare: I would recommend this to any landlord starting out.

Vorteile:

The ease of use and packed feature list.

Nachteile:

I wish that I could sign leases from my phone.

Leo
Leo
COO in USA
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Rental Properties Made Easy!

5,0 vor 2 Wochen Neu

Kommentare: From setting up the property, to the background checks, through move in, Innago made the process extremely easy.

Vorteile:

Their services allowed me to easily get our first renter setup and ready to move in.

Nachteile:

I cannot think of anything I didn't like about Innago.

Kaushik
Landlord in USA
Immobilien, Selbstständig
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

One of the best free online rental property management software

5,0 vor 3 Wochen Neu

Kommentare: Superb ! As mentioned before, as a first time landlord, it made the whole process of renting my property a breeze.

Vorteile:

The simplicity of the website, especially when you are first time landlord; it guides you through the whole process of renting your place starting from publishing your ad to collecting rent from the tenant.

Nachteile:

It has worked out great for me and I am yet to come across one yet.

Holly
Owner in USA
Immobilien, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Innago - A Must Have software for Landlords

5,0 vor 4 Monaten

Kommentare: Innago has transformed the way I manage my properties, making the process smoother and more efficient. I highly recommend it to any landlord looking for a reliable, comprehensive property management solution!

Vorteile:

I recently started using Innago for managing my rental properties, and I couldn't be happier with my decision! From the moment I signed up, the user-friendly interface made it easy to navigate through the various features. One of the standout aspects of Innago is its intuitive design, which simplifies tasks like tenant screening, lease management, and rent collection. The ability to automate reminders and online payments has saved me so much time and effort. The customer support team has been incredibly responsive and helpful. I had a couple of questions when I first started, and they were quick to assist, ensuring I felt comfortable using the platform. Additionally, Innago offers great reporting tools that help me keep track of my properties’ performance. The insights provided are invaluable for making informed decisions about my investments.

Nachteile:

There are a lot of helpful "getting started" videos - I think there is an opportunity to have one learning path - setting up and getting started, which links all of the videos together.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Immobilien, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great free property management software!

5,0 vor 7 Monaten

Vorteile:

I did a lot of research on various property management softwares before going with Innago. Rent collection is seamless. It's very convenient for both landlords and tenants. The website is also user friendly! Overall, I'm happy with my decision!

Nachteile:

It's still missing a few features, but they have implemented some enhancements throughout the years, such as being able to return security deposits through Innago. Also, sometimes the website glitches when logging in. The app can also be improved!

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Gewerbeimmobilien, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Easy use for any level.

5,0 vor 12 Monaten

Vorteile:

What I like the most of Innago is that it is so easy to use. I started off with no experience and I was able to setup my tenants with no hassle. The tracking of payments is probably my favorite thing thus far. I am able to keep all my tenants document in one application.

Nachteile:

I would say the small thing that is a bit of a hassle is adding multiple tenants to the same house hold but other than that everything is smooth.

Erik
Owner in USA
Immobilien, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Slick, Easy To Use, Worth Paying For

5,0 vor 12 Monaten

Vorteile:

I had been using Avail for the better part of 3 years, but Innago's interface is more user-friendly and modern. Everything looks professional, and the fees are lower. There is a native app with relevant notifications, and my residents had little trouble getting set up when I switched over. I have contacted customer support several times with minor questions, and the same individual responds during the same business day (or the next if on a weekend). The sites that it syndicates listings to are big ones - Realtor, Zillow, Zumper. I'm very happy I switched to Innago.

Nachteile:

There are three issues that would make Innago even better: 1. Allow tenants to schedule a one-time payment in the future. Right now, one-time payments are ONLY made immediately. Avail allows this function, and some tenants appreciate it. 2. Provide a professional looking website that includes my rentals, pictures, about, testamonials, etc. Avail provides this function, and I use it as my main advertising site. 3. Syndicate to more rental platforms. Apartments.com, Redfin, Rent., and Apartmentlist would be GREAT additions.

Sal
CEO in USA
Unterhaltung, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Best Property Management software out there.

4,0 vor 5 Monaten

Vorteile:

Excellent software for managing all my rentals. Excellent service support. Each time I called the support team I got a quick call back and my questions were answered. Maintenance function works great as well and the best of all is it's still for free!

Nachteile:

The only thing to improve is that the rent payments are takeing too long to deposit in my account.

Jack
Staff Accountant in USA
Buchhaltung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Innago is Great For Simplifying Collections

5,0 vor 4 Monaten

Kommentare: Overall after using Innago for a year I am very happy with the program.

Vorteile:

Innago is very easy to navigate and their support team is amazing. Every time I have called they have been very helpful.

Nachteile:

I wish Innago had a feature for HOAs fees.

Sharee
Landlord in USA
Immobilien, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Landlord Delighted with Innago Property Rental Process

5,0 vor 3 Monaten

Kommentare: I enjoyed the ease in setting up my property listing and sending out the application link was a breeze.

Vorteile:

I liked that it took the guess work from me in finding a renter. It was able to successfully identify renters after they completed the criminal background and income verification process.

Nachteile:

Some of the potential renters never completed the application or appeared to be stuck. I walked a few people through the process but it didn't seem to anything related to Innago website itself. I feel that the users were unfamiliar with this form of technology in completing a rental application.

Chelsea
Landlord in USA
Immobilien, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Easy, free, and customizable

5,0 vor 3 Monaten

Kommentare: I LOVE Innago! I switched from Avail after they raised their prices and was shocked the Innago was free considering how customizable their features were. So many options for both the landlord and tenant with all of the same features I was used to paying for at Avail. I don’t know why more people don’t use this this program over other paid programs!

Vorteile:

App, Online rent payments, quick processing time, various options for both landlords and tenants, lease templates, tenant screening options, listing & Syndication

Nachteile:

Had a bit of trouble using the online signing feature, but made it work

Ivan
Owner in USA
Immobilien, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great experience

5,0 vor 4 Monaten

Kommentare: User-friendly and provides a comprehensive approach to managing the property.

Vorteile:

It is free and it allows you to manage the property (collect money, get service requests, sign contracts, etc.).

Nachteile:

As with every platform there is a learning curve, but nothing serious.

Ibukun
Landlord in USA
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Good Rental Platform

5,0 vor 3 Monaten

Kommentare: Good. Being working greatly for me so far

Vorteile:

Cost effectiveness and reliability of the platform

Nachteile:

user experience customization can be better

Sam
Project Engineer in USA
Bau, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Innago - Great for beginners

4,0 vor 3 Monaten

Kommentare: Overall, would certainly recommend to others getting started. I reviewed a number of competitor platforms but landed on Innago due to the number of built in features and pricing (free!).

Vorteile:

Has just about every feature built into the platform that a beginner to mid-level property manager would need. On top of that, cannot beat the pricing. Once you learn how to navigate the platform, it's a great tool.

Nachteile:

Some items were difficult to locate or took some time playing around to get the way I wanted.

Michael
Director in USA
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Verry efficient and easy to use

5,0 vor 11 Monaten

Kommentare: Awesome and efficient service with excellent customer support

Vorteile:

Innago makes property management interesting and stress free for me

Nachteile:

Nothing, for now i'm enjoying innago to the fullest

Johana
School Counselor in USA
Psychische Gesundheitsfürsorge, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

So Glad I Use Innago

5,0 vor 5 Monaten

Kommentare: Very user friendly. I did not need a training to be able to use the innago. The tenant process from beginning to end is very smooth.

Vorteile:

I love everything about Innago. What I love most is how everything is in one place. Application, background, credit and income verifications, the lease and even rent can be paid through Innago.

Nachteile:

There is nothing that I dislike about Innago

Ananya
coo in USA
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Happy Innago customer!

5,0 vor 4 Monaten

Kommentare: Great so far, easy to use for me and client found it simple as well

Vorteile:

Very easy to use and do the entire process from screening to lease and payments. Even my tenant found it super easy

Nachteile:

Would like to upload videos for check in report

Kathy
Kathy
Owner/Manager in USA
Verifizierter Nutzer auf LinkedIn
Immobilien, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Amazing Software for Lanlords & Tenants Alike!

5,0 letztes Jahr

Kommentare: I have loved learning how to use this amazing software. Thank you for developing it, Innago!

Vorteile:

The ease of use, the many intuitive and essential features, and the ease of support.

Nachteile:

I don't know of anything Innago hasn't addressed.