AroFlo Erfahrungen

Changed my business

Kommentare: I have now rolled this platform out in three of my businesses and definitely converted many of my trades based colleagues

Vorteile:

Web based allowing us to access our information easily on any device. Simple to use for field users but very powerful in the office.

Nachteile:

Rapidly growing and often new functions or interfaces are not well resolved before launching

Aroflo keeps your business flowing

Kommentare: Excellent, I would not do without it

Vorteile:

Importing invoices, email and work order are such a time saver, its so easy to have all the information in one place.

Nachteile:

There have been a lot of changes implemented over the years and I don't feel that I have been able to implement all of them, advanced training would be great.

Aroflo sooo complex and expensive

Kommentare: They are very keen to sell you the product, promise much.A very old school type of data managment product, reminded me of [sensitive content hidden] , you will need dedicated person to manage the system. I am a working director, Aroflo was to supposed to make my life easier, it did not, just over the top for the expense. To get my money back we have to work an extra 8 hours, you do the math, just not worth it

Vorteile:

Not much I'm afraid, the amount of effort required to get it going and be applicable\relevant to my business is just too much.

Nachteile:

Not for small business, too expensive.REALLY complex, not intuitive, not user friendly

Aroflo is a great tool to make doing business simpler & more profitable

Kommentare: Our profits more than doubled when we first started using Aroflo as we billed our time and materials much more accurately and also scheduled jobs much more efficiently. It has continued to evolve and keeps up with what businesses need, so we love it!

Vorteile:

We have been using Aroflo for 13 years and I'm sure we will never use all it's capabilities, but it has been a game changer for our maintenance plumbing business, getting us streamlined with scheduling, inventory control and integrations with other software necessary to run our business, to name a few areas it has helped our business to grow. Support are also always quick to respond.

Nachteile:

It was quite a slog setting up the system initially but I believe this process has improved since we joined.

Keep your work organized

Kommentare: Overall it has been positive. There is a lot of ability to customize things to suit processes and there is a growing community of users on forums which adds to the support and training offered. The online courses are good.

Vorteile:

Provides a platform to manage every aspect of jobs from simple through to complex projects in a single system.

Nachteile:

Does not handle foreign currency, No reporting engine with access to the full database - limited to the reporting options and customizing from there. Do not love labour in quoting - no ability to set labour up as a line item. No ability to make a multi-project gantt chart. Some inconsistencies exist in the Ux which are a trap for the uninitiated.

Best work order management system

Kommentare: AroFlo customer support is very responsive and will work hard to resolve any issues you face with the system.

Vorteile:

I really like the email import to create tasks in AroFlo, it makes raising work orders on the system super simple and quick. Saves us a lot of time and allows us to focus on the scheduling and completion of the task.

Nachteile:

The email import fields and data capture could be updated a bit better, something similar to DocParser. Perhaps some integration with AI to allow for tasks to even be titled automatically.

AroFlo 5 start review

Kommentare: Overall experience is well above average. Great system that covers everything we need at a competitive price with excellent locally based customer support

Vorteile:

Covers everything from service managing and job allocation to quotes and inventory management right through to invoicing and reporting, AroFlo really has all bases covered even has GPS tracking integrated

Nachteile:

Not many cons really but there are a few little system quirks that could use smoothing over.

Aroflo appraisal by AHSS

Kommentare: Very satisfying - I don't know how we could have kept on running the business without Aroflo.

Vorteile:

The more you use it the easier it becomes.

Nachteile:

So many areas of Aroflo that I have not had chance to explore.

Aroflo assists Tarcoll Pty Ltd to run smoothly.

Kommentare: All staff are always so helpful and knowledgeable to assist with our queries.

Vorteile:

Aroflo allows us to allocate individual jobs to our team, they can then upload photos, material costings and labour hours for accurate job pricing

Nachteile:

The only issue we have is when working in poor internet coverage areas photos etc can not be uploaded.

AroFlo Review

Kommentare: increased efficiency and quick access to historical data

Vorteile:

easy to navigate and import supplier information and prices

Nachteile:

changes to format and colours for example

AroFlo is one of the biggest reasons our company excels.

Kommentare: Using AroFlo has tremendously helped our little company transform by being able to use all the features.

Vorteile:

AroFlo was amazing from the get-go. The customer service team were very helpful with our every request and query. AroFlo helps us run our days smoothly and effortlessly along with the easiness of invoicing and management. Won't ever go anywhere else. Couldn't recommend this software enough.

Nachteile:

There have been no cons using AroFlo. Anytime we have encountered a technical issue, AroFlo's technical team have gotten onto fixing it right away.

No 'Service Trade' should be without it!

Kommentare: It took us a while to get some tradies on board, but I think the company has now evolved to the point where cloud-based job management is much easier to implement especially with younger staff coming through. I'm looking forward to this next growth phase, hopefully with AI adopted soon? ;)

Vorteile:

Our company has been with 'Aroflo' since circa 2007 (IMS - Integrated Management System. A much more appropriate name IMHO). Apart from the name change, they have pro-actively (and sometimes, reactively) improved the system continuously to this day. There are now plenty of options on the market, but I doubt they will keep up with Aroflo's 'progressive' approach.

Nachteile:

1. We can't operate our service business without a 'global' calendar and Aroflo's version will not allow this... If we could make this happen, it would open up the possibility of scheduling, project management, etc. 2. In a perfect world I would really like Aroflo to proactively approach my staff to 'teach' them how to better utilise all the features I KNOW we are not adopting quickly enough.

Excellent growth and comprehensive

Kommentare: Overall our experience with aeroflow has been excellent the potential for growth and expansion is endless

Vorteile:

The job management scheduling and field portions of the program are excellent getting information in and out of the office in the field is very smooth

Nachteile:

Because of the flexibility can sometimes be confusing of where to setup items such prebuilds standard rates templates sor items

Efficient and easy to use

Kommentare: Aroflo helps us to minimize our downtime and run more efficiently

Vorteile:

Easy to use and constantly being updated with new features

Nachteile:

Reports are not as easy to use/develop as other products that I've used I seem to end up with a lot of windows all running Aroflo

AroFlo for SME building & services

Kommentare: Happy with the product, workers use it on mobile devices

Vorteile:

handles build & service management in a single product

Nachteile:

configuring job cost reports isn't simple

MYerlyn Garcia

Kommentare: Best system to manage jobs from start to finish

Vorteile:

Everything is in one system, easy to monitor jobs from start to finish

Nachteile:

Auto save for task or quote description. coma for any Value when copy and paste so info disappears after save

AroFlo used in a field service environment

Kommentare: We have 8 field technicians attending dozens of service jobs a day, using many spare parts. AroFlo allows us to maintain control of all these jobs through the many different stages that each job progresses through. I like the integration of service job creation and allocation, with spare parts inventory control, job status monitoring and finally invoicing.

Vorteile:

It does most things reasonably well. Allows us to create service jobs, allocate the jobs to service techs and to monitor progress in the field. It combines this with basic inventory/spare parts management for our warehouse and field service vans. We use its ability to upload photos and video to share information with office based service staff and we also use its ability to automatically email on the creation of a Task Note, to send spare part replenishment requests to our spare parts department. It also allows us to create invoices and Purchase orders in AroFlo. Its ability to link prior jobs through the Asset history is extremely valuable to review the history of problematic machines. All in all, it provides a fairly seamless one stop system.

Nachteile:

1. That it's inventory management is basic. While you can set min. stock level alerts there is no ability to set stock reorder levels making restocking/ordering a very time consuming process. 2. We can only set one location per inventory item which means none of our fleet of service vehicles can have stock locations set at a van level making it difficult for service techs to find parts in their vans as we carry many hundreds of parts in each van. 3. Producing professional looking invoices, forms, quotes etc. in AroFlo is extremely difficult even if AroFlo themselves are engaged to produce RTF layouts it appears to be very restricted in what it is able to accomplish. 4. AroFlo insist on constantly tweaking layouts and moving things around. Sometimes it feels like everytime you open it up you have to relearn where things are. Stop changing things constantly AroFlo!

Great Product

Kommentare: This product is evolving constantly, with excellent upgrades which does not cost the consumer. Overall very happy with the product and what information can be collated.

Vorteile:

I have been using Aroflo for over 4 years, with a great deal of success. Scheduling using periodic tasks has been a life saver. With the easy to use calendar set up - makes life easy for adding adhoc jobs. Easy to use overall, with loads of flexible for customization. Experience with all help centre staff has been very positive with there knowledge of the system easily providing the solution that you required.

Nachteile:

Alerts - could like them to be more customizable so that this can be sent directly to the employee or to client. CRM management needs greater ability. Purchase Orders approval levels would be nice, along with bringing back the GL code under purchase orders - this would be used for accrual purposes.

A Business Owneres Dream Software

Vorteile:

The ease of import from drawing take off to Quote to Scheduling the job makes this the easiest software for all levels of users. It has made the tracking of our bookings easier and more reliable and the ability to store information in one place has completed the link in our job management.

Nachteile:

The only item I would like to see improved is the transfer of inventory items between locations.

Couldn't even get started- Looks cheap, but its not.

Kommentare: Im highly computer literate, I looked at the blurb and had the phone conversation with Aroflo After I had signed up, I found Aroflo to be so difficult to start that I looked for a training company. Aroflo were anything but helpful in this arena. I found the ONLY company that sets up and trains in Aroflo in Australia (I should have stopped then), I invested four thousand dollars on training, plus my own time stopping the business, only to be told that I have a complex business and need to spend many thousands over 20k more just to get started.
I saw the system fall over in training on many occasion, I felt sorry for the trainer having to try to make excuses for why the software was so flaky.

Unfortunately I think I will pull up stumps and pay for Orbis Pro or something that has their product together. Very disappointing outcome Aroflo. Good luck attracting any small business with this type of support, they will go bankrupt before sending an invoice! This "CHEAP" option comes with absolutely no support, and rather dubious system stability.

Vorteile:

This software has all the hallmarks of a unique and forward looking product

Nachteile:

No support. Flaky cloud server, dropped out many times in training

Aroflo didn't deliver according to promises - we were mislead on credits and integration.

Kommentare: Aroflo have marketed themselves as 'integrating with Xero' (and charge a high fee to do so), however they only integrate invoices, not credits. Before we signed up, we made it very clear to Aroflo that supplier invoice/credit imports was one of our most important criteria in a workflow system, as we process a large number on a daily basis (as do many trade businesses). In June, we supplied their Sales & Development Team with samples of our import files (showing invoices & credits) which they assured us could be set up to be imported and integrated. Finally in October, after months of supplier import issues, we were told Aroflo was unable to import credits and the credits could not be integrated with Xero. Further to this, we have been told upon our cancellation, that Aroflo were aware the entire time that this was the case. We invested a large amount of time and effort in setting up the system and feel we have been very mislead. Xero is the financial heart of our business and our financial accuracy has been been impacted badly. Be wary of the smooth talking customer service team and the slick website, this is a clunky, glitchy workflow management system that does not integrate well with Xero.

Vorteile:

Scheduling calendar is good.

Nachteile:

Financial side is very poor, not an intuitive system to use.

Great workflow management tool, with very responsive and helpful customer service

Vorteile:

It fits most of our requirements, and it is quite good from a project management perspective. The Purchase order module has increased our productivity significantly, and has reduced miscommunications. Retention management is a fantastic tool. The way that this product assists to improve communication between the field and office users. The customer service team is very responsive to questions and queries, and most of them will try to find a workaround to achieve what you need to for your business. The constant updates and work behind the scenes to increase usability of the product.

Nachteile:

Parts of it are clunky, and there are some missed opportunities around reporting and timesheets. Whilst projects are a fabulous, a bit of work is needed to bring them up to the same usability as tasks, but I am confident that this will happen st some point.

Pride Plumbing Melbourne

Kommentare: AroFlo has helped me to keep track of my jobs, the time I have spent on them and the materials I have used. This makes invoicing in the evening much quicker and easier than my old manual method. I am much better organised now that my emails, notes and photos are saved against my jobs - where I can easily find them. Keeping track of larger projects that can span over months has become less stressful. I can quickly see what stage has already been invoiced, what is left to be invoiced and I don't forget to add any variation invoices to the project. It is handy that I can easily access my quotes and other information, while out in the field. On holidays last month I went swimming with my mobile in my pocket. It was a relief to know that I hadn't lost all of my client contact details as everything is safely stored in AroFlo. There is much less paper floating around my office since using AroFlo. I would say AroFlo is a real time saver.

Aroflo feedback

Kommentare: From my first experience with Aroflo some nearly 3 years ago I have nothing but praise for the team. Being from the sales department right through to the customer support team. If we have an issue, we can normally reach the team on the first call. On the odd occasion when I can, I email support and receive a response on the very same day. The team is very polite and in the main very knowledgeable. I have been working with two companies that I have brought on board and about to have a 3rd sign up in the near future. The two businesses who are using Aroflo (one for nearly 3 years, and the 2nd for 9 months) are very happy with the improvements in their business. This is both with the efficiencies and profitability.

Vorteile:

Ease of use and flexibility

Nachteile:

The way it handles the invoicing in regards to ex and inc gst

Aroflo

Kommentare: Overall i would say our overall experience has been positive and it has enabled our staff to become far more efficient.

Vorteile:

The ability to talk to a PERSON when we need help Ability for the staff in the field to access documents and jobs as required, ease of interface with Xero.

Nachteile:

The need to go day by day when filling in public holidays or leave in a timesheet - there is no option for management to use a bulk entry