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Über BILL Accounts Payable & Receivable
Bill.com ist eine intelligente Business-Payment-Plattform, die finanzielle Prozesseffizienz, Zeiteinsparungen und vollständige Kontrolle bietet.
Very clean and simple to use interface for company expenses. It easily records my expense reports and having an online record is handy when you need to look up old records.
We had to cut down on our users in the app because of the cost.
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Getting better but still needs reporting
Kommentare: Allows routing & approvals that are useful
Vorteile:
The automation and defaults have gotten a lot better. The sync function to QB & Sage Intacct works pretty well and decreases duplicative effort. The security around users and banking is well-designed. The note functionality is great for communicating with my staff and maintaining history. Customer support is generally good.
Nachteile:
The reporting is definitely lacking. Running filtered reports is limited and cumbersome. I end up running huge reports when I only need one vendor's history. The sync function works well when it works, but the sync errors can be really complicated. Sometimes, support doesn't get what you're trying to accomplish - it doesn't seem like they all have experience using the product.
Antwort von BILL
letztes Jahr
Kirsten, thank you for providing your feedback on what is working well and areas where we can improve. We apologize for any frustration you may have experienced with our reporting tool and syncing. If you need assistance, please visit our website at https://help.bill.com/hc/en-us to request a call, chat, or email from our customer support team.
In Betracht gezogene Alternativen:
Is it too good to be true? A simple click of a button and all my bills are paid?!
Kommentare: Having implemented BILL for over 20 clients, I truly believe it the software's ability to help company's manage their finances in the best of ways. Now with their continued integration of the Spend & Expense platform, it is becoming a one-stop-shop for your business financial needs.
Vorteile:
BILL makes invoicing and payment processing so simple. I am able to quickly move through the entire life-cycle of my billing in record time. The workflows and automations help make business more efficient and I get to spend more time focusing on the future of the company's I help.
Nachteile:
While BILL has been great there are some updates I believe would make things more relevant and easier. Specifically when a check is automatically voided after 90 days, the void is made using the original payment date instead of the void date. This could cause issues in reporting when integrating with QBO.
Antwort von BILL
letztes Jahr
We thank you for your 5-star review Krystal! We are thrilled to hear that our software is making your business more efficient and that it has simplified invoicing and payment processing for you. We do appreciate hearing what can make our software even better and will pass along your feedback about our check process with automatic voids. If you have any questions or concerns, you can reach our customer support by going to our website: https://help.bill.com/hc/en-us and request a call/chat or email
BILL Accounts Payable & Receivable - Review
Kommentare: I am extremely disappointed with Bill.com’s service. The process of verifying my account has been unnecessarily complex, frustrating, and riddled with delays. Despite submitting multiple identification documents (including my driver’s license, utility bill, and bank statement), they insisted on a selfie holding my ID—something I’ve never encountered even when opening bank accounts. This experience was reminiscent of dealing with a crypto scam company rather than a legitimate financial service provider. The delays in receiving my payment, the constant requests for more documentation, and the lack of transparency in their verification process left me with serious concerns about their credibility. Even after all my submissions, I was told that further delays would occur, taking several more business days. I’ve worked with major financial institutions, and they handle similar processes in a fraction of the time. Bill.com’s overly complex verification requirements and poor communication have severely impacted my trust in their service. Once I receive my payment, I will be canceling my account and ensuring my data is securely removed from their systems. I would not recommend Bill.com to anyone who values efficient, straightforward, and transparent financial service.
Vorteile:
Nothing,.. The live agent was polite and tried to be helpful despite the frustrating verification process.
Nachteile:
The verification process was overly complex, with constant requests for documentation and significant delays, making it extremely difficult to receive payments efficiently.
Antwort von BILL
vor 3 Monaten
Thaier, thank you for reviewing our BILL software. We are sorry for all the frustrations caused by our verification process. Our identity verification process protects our customers from financial fraud and potential cyber attacks. We reached out via your post on another Social Media site and your account has been successfully verified. Please continue to provide feedback as we are always working hard to improve our software.
BILL Master
Kommentare: I would not be at my current role without BILL because I would not be able to manage the entire AP, AR, and accounting functions without it. It's a must-have!
Vorteile:
BILL allows me as a controller to cut down on headaches and time spent with paper documents and old processes. BILL is an automation tool for the future that allows an AP clerk to 10x their productivity.
Nachteile:
BILL is fairly expensive, but it is not an all-in-one solution to you must use it as an integrated solution although it often tops the price of the solutions its integrated into.
Antwort von BILL
letztes Jahr
Thank you James for your positive feedback! We are thrilled to hear that our BILL software has sped up productivity for you. We will pass along your feedback on cost-effectiveness. We always want to hear what works and what will make your experience better.
Bill.com = So Easy to Use
Kommentare: Great! I love the simplicity. That's the power of Bill
Vorteile:
Bill.com is easy to setup and is extremely simple.
Nachteile:
Bill.com seems to have gotten very expensive over the past 6 years!
Antwort von BILL
letztes Jahr
We thank you Thomas for your five star review! BILL values customer feedback when planning the future of the app. We will pass on your suggestion to our team regarding pricing. We are glad that you find the app simple to use .
Bill.com IS a gamechanger for us
Kommentare: BIll has helped us out tremendously. We have over 1000 vendor accounts since we order a ton of internet services for our customers. Since ATT/Spectrum/Frontier/etc etc did not allow direct deposit, our company was forced to send checks to make our payments. We could not do Credit card as the reconciliation can be messy. We have saved so much money on late fees. We are truly grateful for BILL and cant wait for the new features.
Vorteile:
The thing we loved most about bill is the inbox for our bills as well as our payments going straight to our vendors.
Nachteile:
A dark mode for BIll.com would be great. There are times where the inbox is not up to date. When 2 people are entering bills, there is a high chance there will be duplicates being entered.
Antwort von BILL
letztes Jahr
We highly appreciate your excellent review, Emma. We're glad to hear that you find our service easy and helpful to use for your businesses. We look forward to serving you for many years to come!
Bill can help you streamline your day to day accounting needs
Kommentare: Very easy to use and was a breeze to set up
Vorteile:
There is an option for them to email the customer to let them know you have received the invoice.
Nachteile:
The emails come from "Bill" which some customers then assume it is spam. I think it should reference accounting in their title.
Antwort von BILL
vor 3 Monaten
Peggy, thank you for reaching out with your valuable feedback on BILL ! We love that you find the option to let customer know about receipt of invoice useful and that you find our platform easy to set up and use. We appreciate you sharing the feedback on emails sent by BILL to your customers and have passed that on to our team. Please continue to provide feedback as we are always working hard to improve our software.
Pro Bill User
Kommentare: I am an employee and use this to help the finance team. Before using BILL we would have to hand receipts and purchase orders directly to someone in finance. It was inefficient and many employees would forget. Now i can do it at the time of purchase.
Vorteile:
It is so easy for employees to use and upload their receipts.
Nachteile:
There isn't anything I do not like. I like everything about it.
Antwort von BILL
vor 3 Monaten
Kirk, thank you for your spectacular review of BILL ! We are thrilled to hear that you find our platform easy to use and upload receipts. Also we are pleased to know about the role our software played to change the manual receipt handling process for you. Customer feedback is valuable to us as we like to hear about what is working well for our customers.
BILL IS AWESOME!
Kommentare: BILL is very accurate, never ran into any troubles.
Vorteile:
We have been using BILL for a bit and have had no issues.
Nachteile:
Haven't ran into any! This system is very dependable!
Antwort von BILL
vor 4 Monaten
Thank you for your glowing review, Randall! We love that you have been able to use BILL with no issues. Customer feedback is valuable to us as we like to hear about what is working well for our customers and what if anything needs improved.
Great, User-Friendly Program
Kommentare: Bill has made it simple to file for reimbursement for personal expenses during work trips. It's a no-nonsense way to receive payments.
Vorteile:
Bill makes it easy to file for reimbursement and track personal expenses.
Nachteile:
I don't have much of anything to complain about with Bill!
Antwort von BILL
vor 3 Monaten
Thank you for your wonderful review, Dylan! We love that BILL is making it easy for you to file reimbursement and track personal expenses. Customer feedback is valuable to us as we like to hear about what is working well for our customers.
In Betracht gezogene Alternativen:
A Bit Pricey
Kommentare: I was not very happy. It was a bit overpriced and they were not receptive at all in helping me or negotiating.
Vorteile:
This product was easy to use and utilize.
Nachteile:
The pricing was the thing I liked least. The product seemed pretty high for the volume we did. We changed to melio. I also had to provide an accountants dashboard at $50 a month for my clients to get their product. Their product was still usually 70-80 a month. We switched to melio and pay less than $20 a month.
Antwort von BILL
vor 2 Jahren
Cheryl, we're sorry to hear about this experience, and we'd love to help. Do not hesitate to contact our team and follow this path: Log into your BILL account, navigate to Support (lower left-hand corner) then type in your question in the bot that will appear in the lower right-hand corner. Please select contact support. Thank you!
Simplified process for Invoice processing and payment application
Kommentare: Overall I would say it was a Good experience. I would recommend BILL to anyone who are looking to simplify their AP and AR process and even if you are looking BILL as a payment method to your vendors or receive payments from your customers. But if you are looking BILL as a Accounting or reporting software, then I would definitely recommend you to go with other softwares.
Vorteile:
We use multiple softwares to provide end to end accounting for clients. The best part about bill is its easy to integrate with other softwares. BILL creates easy to use invoices for our customers and also processing of vendor invoices is simple as most of the data is captured by IVA. The best part in BILL is payment processing as there are multiple methods to make payments and also charges for each payment is very less. We can initiate single payment for multiple invoices. We can even schedule the payment for vendors in BILL.
Nachteile:
Reporting is not as expected in BILL. We need to modify each and every data to get the required Excel. They need to even take care of designing of reports as the reports will not come with their own design and we need to do everything. Invoice creation templates are most common and we can't see any design there. They need to work Mork on design and Reporting part.
Antwort von BILL
letztes Jahr
Thank you for your 4-star review, Pavan! We appreciate hearing that our BILL software is integrating well with other programs for you. We're glad to hear that invoicing for vendors and customers is easy to use and that making payments has been simplified. We apologize for any frustrations you have experienced with our reporting system and design. We will pass your feedback on to the appropriate team. If you have any questions or concerns, please feel free to reach out to our customer support. You can find more information on our website: https://help.bill.com/hc/en-us. Thank you!
Easy For Entire Company Use
Vorteile:
While I am not in our Accounting Team, I use the BILL website and mobile application for reconciliation of my business credit card (Divvy Card). Comparative to other reconciliation systems I enjoy the ease of seeing the amount I have available to me, the budgets my company has set, and the option to request funds from the mobile app.
Nachteile:
So far I have not come across any issues with BILL or my Divvy Card set up. I am very strict about my spending, budget, and maintaining all invoices and receipts. Since transactions automatically come up once the card is used for reconciliation and there is no buffer time, I could see a potential to feel overwhelmed, but I actually prefer this feature!
Antwort von BILL
vor 11 Monaten
Jordan, thank you for providing us with your five star review. We are glad to hear that you enjoy the ease of seeing the amount on your card available to you based on the budget set by your company and option to request funds from the mobile app. We appreciate hearing that you have not come across any concerns or issues with BILL or your Spend & Expense card. If you do have any concerns regarding your card please contact our customer support directly at 435-731-5078. Our hours of operation are Monday-Friday 6am-8pm MST and weekends 7am-4pm MST.
The best choice for your business!
Vorteile:
The simplicity of BILL makes it worth it all! All of the features allow for many things to be done through one source. The customer service has been very helpful every time that I have needed assistance!
Nachteile:
I personally have not had any issues while using BILL so far and I do not see that changing!
Antwort von BILL
vor 11 Monaten
Thank you, Ashlyn, for your five star review of our software! We are thrilled that you enjoy the simplicity of BILL with our features being beneficial and that customer service has been helpful every time you needed them. Please continue to provide us with your feedback as we're always working hard to improve the software for our users.
bac exchange rates
Vorteile:
It is eazy to payments. But sometimes bill.com can do something strange and expensive for clients.
Nachteile:
I used payments in dollars. But suddenly, bill.com decided to switch it to AED, just because they decided it is better for recipient (who use USD account). So bill.com converted USD to AED (it costs 2.5% - too much), and transferred it to USD acc!
Antwort von BILL
letztes Jahr
Thank you Nick for providing feedback on our software. We appreciate hearing that you find it easy to make payments. We apologize for the frustration caused by your vendor's currency being changed - they would have gotten an email notifying them that had changed and that they had an option to opt out and receive USD. If it happened recently then you should have seen a notification below their invoice letting you know as well. Please feel free to reach out to us by going to our website: https://help.bill.com/hc/en-us and request a call/chat or email if you have any questions or need assistance.
Billing and invoicing solution
Vorteile:
It's the perfect match for managing the invoicing, getting paid faster and translating all this documentation to natively integrate it with the accounting program.
Nachteile:
The pricing that is user based and not account based which makes it quite expensive if more than one person has to use it
Antwort von BILL
letztes Jahr
Thank you for your valuable feedback on our software! We appreciate hearing that it is a perfect match for managing invoicing, getting paid faster, and integrating with your accounting software. We also appreciate your concern about the cost, and we will pass that on to our marketing team. Thank you again for your feedback!
I like it
Vorteile:
I like the accounting features and invoice and billing features
Nachteile:
No issues I like they software it serves its purpose for me
Antwort von BILL
vor 10 Monaten
Thank you for your glowing review, Resha! We love that you are enjoying BILL's accounting features along with the invoice and billing features. We always want to hear what works and what will make your experience better.
Happy with Bill.com
Vorteile:
Bill is easy to use and understand. I can see and process all my business in one easy place.
Nachteile:
Nothing, it is all good for us and handles all the needs we have for payment processing
Antwort von BILL
letztes Jahr
We appreciate you taking the time to share your feedback with us, Donna. We are pleased that customers like you have an amazing experience with the BILL.
Decent product, but not my favorite
Kommentare: Overall, BILL does what I need it to do. Not much in terms of bells and whistles.
Vorteile:
I like how easy it is to bill clients using BILL.
Nachteile:
It's a bit old fashioned. I think it's a little harder to navigate and the UX could use an update.
Antwort von BILL
vor 8 Monaten
Thank you for your feedback on our BILL software. We are happy to hear that you find it easy to bill clients using BILL. We are sorry to hear that you have had difficulties navigating through our software and that you find our UX needs an update. We have passed that on to our product team. Please continue to provide feedback as we are always working hard to improve our software.
Love bill.com
Vorteile:
This is an easy to use online bill pay portal that has every feature you need to keep track of your bills. It is also pleasing to the eye.
Nachteile:
I can't really think of anything I dislike about bill.
Antwort von BILL
letztes Jahr
Mary-Ann, thank you for your five star review! We are thrilled that our software has been easy to use for bill paying and that all the features you need are available. We are glad that it has a pleasing look for you. Please continue to provide any feedback that you might have.
Seems secure but user interface a bit clunky
Vorteile:
The transactions seems secure which is really important whenever it comes to billing and invoicing, payments and transfer of funds.
Nachteile:
The user interface for the dashboard and reporting of transactions somehow is kind of clunky and not the most intuitive.
Antwort von BILL
letztes Jahr
Thank you Cat for your five star review! We are glad to hear that you find the software secure when it comes to billing, invoicing, payments and transferring funds. We apologize for the difficulties caused by the reporting of transactions and that you find the user interface clunky. Please continue to provide your feedback as we value our users suggestions when planning for the future of the app.
Great Accounting Software
Vorteile:
The ease of filing paid invoices for future references.
Nachteile:
Sometimes we run into issues with slow speeds.
Antwort von BILL
vor 2 Jahren
Hi, Alexa. We're glad to hear that you're enjoying our app and we'll be sure to get your feedback up to our product team! If you have any further concerns, you can always reach out to our customer support by going to our website: https://help.bill.com/hc/en-us and we're happy to help!
UOA review
Vorteile:
Electronic payments. USPS had become very unreliable with mailing physical checks.
Nachteile:
No 100% user friendly. Some functions are not easy to find.
Antwort von BILL
letztes Jahr
Lizbeth, thank you for your valuable feedback! We are glad to hear that electronic payments are working for you. We apologize for any frustration you may have experienced while navigating our website. If you need any assistance, you can reach our customer support by going to our website: https://help.bill.com/hc/en-us and request a call/chat or email.
All Bills in One Place
Vorteile:
I appreciate the functionality of tracking all the bills in one place while also successfully integrating activity with our accounting software
Nachteile:
Sometimes it is a little difficult to pull up/ search for bills based on details. Navigation could use a little re organizing
Antwort von BILL
vor 2 Jahren
We highly appreciate your excellent review, Madison! We're glad to hear that you find our service easy and helpful to use for your businesses. We'll forward your feedback to our support team for improvement!
Easy to make an invoice or upload your own on bill.com, plus lots of useful payment updates
Vorteile:
As a consultant, I love being able to upload my own PDF invoice to bill.com, which then extracts the core information my client needs to see and presents it in a packaged, clear way, while also retaining the PDF of the more detailed invoice in my custom, branded format. I appreciate bill.com's notification emails when payment has been approved (especially since it includes an estimated payment date) and then when it has been sent to my bank account.
Nachteile:
It's great that bill.com has advanced security, but I do end up resetting my password all the time since I switch between a lot of different devices, locations and IP addresses.
Antwort von BILL
vor 2 Jahren
Thank you for your review, Leila. We're glad to hear that you're enjoying our app and we'll be sure to get your feedback up to our product team!