Webroot Business Endpoint Protection Erfahrungen

Best of the best, but you pay for it

Kommentare: I continue to use the software at home and recommend to anyone out there to include Webroot in their list of vendors to evaluate. Do not let the technology get to you. Just because the software does something different than what you are used to, try it out before disregarding Webroot as a solution. We found Webroot easy to deploy with a light footprint which more than made up for the additional cost.

Vorteile:

Webroot does an amazing job of removing and detecting threats to computers. We also found it very simple to install with a very light footprint on the computer. Users never complained about computer slow downs due to virus scans when we had Webroot deployed.

Nachteile:

We faced two issues with Webroot. Their technology is impressive, but complicated. We never were able to really wrap our heads around how their technology worked compared to other antivirus / antispyware solutions, but it did work, and was quite successful at it. The other concern with Webroot was its price. It is the best software out there we have found for computer protection but it is among the most costly.

Simple, light weight, and effective antivirus

Kommentare: We were a large enough deployment that we had assistance in our initial installation from a Webroot Engineer to setup the different policies for workstations, servers, and remote desktop servers. The understanding of the setting in the policies and having someone guide us to making the right decisions was key to making sure that we were protected and that Webroot did have any performance impact especially on our servers.

Vorteile:

We use the software daily and find that it is easy to use and do not get any complaints from users about it slowing down their systems. Deployment and licensing is simple and can be done by sending an email with a link, group policy, or manual installation. We get alerts in near real time of any threats found and while we sometimes have to do additional remediation we have not had a serious outbreak.

Nachteile:

We get false positives around generic Trojans that need to be whitelisted. The whitelisting of programs in by the MD5 hash of the files contained in the programs. The method for identifying and whitelisting the MD5 hash of files in the programs is not intuitive and is done by what Webroot sees as unidentified files. Since Webroot does not have the traditional whitelist a folder so it doesn't scan the folder for viruses that other AV systems use we are often having to explain and butt heads with software vendors who blame the AV for issues. Technical support is knowledgeable, but we had issues getting a hold of technical support and response to tickets is often 24 - 48 hours.

Speed, but with sacrifices.

Kommentare: I've used Webroot Endpoint Protection for a little over two years. I've found every aspect of the product to be excellent except (and this is a big except) actual detection of threats, and client speed on OS X systems. Webroot allowed several common worms through at my client's location, and did not detect them on a standard Windows 7 installation, even on repeated scans, after I was able to confirm that the infected downloads and compromised .dll files were within the scope of protection. Needless to say, this did not inspire confidence. I wound up using a Kaspersky live stick to remove the infections, and installing a realtime threat detection system using Suricata and ClamAV to meet the data security needs of our clients and ensure we were meeting the obligations of our contracts.

Vorteile:

Very easy to use and deploy, administrative console allows excellent granular controls of client privileges, scope of protection, and endpoint groups. Integrates with Windows server products for deployment (though I use Samba instead, so this was not an option), and provides a centralized point for administrator notification and action when compromised/infected systems are detected. Client seems relatively fast and works on multiple platforms, though see below re. OS X.

Nachteile:

In my experience, Webroot, though the exposed end is fast and well-designed, does not reliably block or detect common threats. This is obviously a Big Deal in a product billed as enterprise-grade antivirus/antimalware. One employee at the affected client's office was able to download three separate third-party software installers containing malware payloads on a Saturday, install them, and work for a full weekend before I arrived back on Monday to complaints that her machine was being "slow and weird". I discovered that Webroot, though fully deployed and set to monitor downloads, warn on browsing, and scan the affected directories, simply had not alerted on anything. At that point, it doesn't matter how beautiful the interface may be: antimalware software which lets common malware through is essentially useless. Also, while there is an OS X client, it's buggy and slow. It causes problems with network browsing and network virtualization with both VirtualBox and VMware Fusion, and it results, for some reason, in systemwide UI slowdowns, which suggest to me that there may be some elemental problems with the codebase: use of deprecated APIs, memory leaks, etc.—not usable.

Clear Winner in a Crowded Field of Protection

Kommentare: Overall it is very easy to find antivirus protection but when it comes to minimal false negatives and no resource hogging clients this is the clear winner.

Vorteile:

Webroot is a thin, non-system resource intensive anti-virus and malware protection suite. We have tried countless renditions of protection but none offer the amount of protection and ease of use as Webroot. We deploy the client from the web panel and each user is managed in groups with group policies set within our management console. All viruses, malware, and other threats are reported and handled by the client and admins are notified of the threat. The good thing is that the deployment talks to our cloud based management whenever internet is accessed. Users can't disable the client either without our administrative overview.

Nachteile:

The only con I can see is we have had a couple clients that appeared twice in the management and with no rhyme or reason. This was fixed by removing both an reinstalling the client on those particular clients. The good news is that it only happened once or twice.

Excellent Antivirus software

Kommentare: My overall experience has been positive, I have no issues with this product and I use it for all of my customer which is almost 100 at this time.

Vorteile:

Simple interface, easy to use, no update necessary, streaming definition, easy to install, and takes seconds to deploy

Nachteile:

I wish the firewall was more advance and has more customization, I believe they need to work on this.

Webroot found the virus & kept my computer protected well !!

Kommentare: I used many computer security companies but Webroot overall gave me and my friends our monies worth in virus protection alone. Almost everyone I suggested Webroot to bought & installed it, they were quite impressed at how much better their computers & other devices ran so much smoother.

Vorteile:

The first initial scan found a virus that another security software couldn't detect. I also like how I and my friends could use this software on multiple devices for free.

Nachteile:

The price escalating about ten dollars or more per year subscription but still a great value. The password protection needs to be more user-friendly.

Small, Easy to Deploy Cloud Endpoint Protection

Kommentare: we were able to stop a zero day trojan that came through almost immediately. That was impressive.

Vorteile:

The web console is very easy to use, and allows you to control profiles and quarantine files or paths.

Nachteile:

It has a few times marked good files as bad, and caused some software not to run or work correctly. These instances are few and far between

Easy to use and setup

Vorteile:

Quick setup, runs well in the background

Nachteile:

more reports/alerts on clean scans, what was scanned

Great low noise AV

Kommentare: This has been a great product for the lower priced AV out there.

Vorteile:

It's very non-intrusive on the desktops. It only lets you know it's working when it finds something. I like the low overhead vs some of the others out there.

Nachteile:

It's not as full featured as others with AI detection. Not sure how zero-day detections are with this vs higher end products

Webroot is an amazing product!

Vorteile:

This thing works great and is extremely easy to use. It really helps us to mitigate security threats.

Nachteile:

VERY rarely, this software has missed a potential threat. But I need to emphasize this has been VERY rare.

Webroot, a powerful antivirus to keep your computer safe.

Kommentare: Currently I am administrator of a Webroot console in which I have the management of several organizations and it has been a good experience when you compare the behavior of the endpoint in different equipment, complies with that is due to find threats, generate reports and prepare exceptions. In the latter the exceptions merit a little time to get more out of it, it is not easy to elaborate them if you do not have knowledge of how Webroot works. The deployment of commands facilitates progress to perform some activities.

Vorteile:

I have been working with Webroot for more than 2 years and has covered part of our needs. Your database is kept up to date for any threat, the management of the console is attractive and the documentation is very helpful. The control of policies is worth highlighting because if you have a large organization you can set parameters for different sectors and with different configurations that are very useful, even the notifications via email for the followers of the console serves as support.

Nachteile:

Webroot has many nice things in its projection as antivirus, but has some things to adjust, for example the generation of report endpoints without updating after a certain time. In mobile devices I have had little experience but it has happened that the update must be done manually. I think they should improve it.

Cost effective Antivirus Software

Kommentare: Overall I like Webroot. I had a lot of problems with other antivirus software causing some programs not to function properly so I will continue using Webroot for now.

Vorteile:

The software is easy to use and seems to do a thorough job of scanning all files. I haven't had any virus infections since installing the software. It's easy to navigate through the different functions and set up specific parameters.

Nachteile:

There are some programs that Webroot blocks and will not let me access. This has caused me to have to access these programs on a laptop instead of the desktop it's installed on which is cumbersome. I think it's a firewall issue but I haven't found a work around yet.

Webroot Works Anywhere

Vorteile:

Not a lot to say. It's supposed to protect your computer from viruses, and it does just that. No problems since using it for the past few years. Way less intrusive than Norton and others (pop-ups, etc).

Nachteile:

No real problems. It does what is supposed to.

hands down the best. Webroot is who you want watching your back.

Kommentare: If you want real protection software, that wont slow your computer down or kill your wallet. Webroot is it! Nothing is better.

Vorteile:

Cost effective Support agents, actually know their product Low resource Effective security Ease of use

Nachteile:

Central management console only allows for reboots of the agent. I would like more control, remediation, and notification. no reports i can find so far.

Adds a layer of protection to corporate computers.

Kommentare: This will add a layer of protection to your computers at work, however it does not protect you against everything and common practices such as not opening suspicious attachments should still be maintained.

Vorteile:

The software is not very intrusive and just runs in the background. The admin can easily manage all the instances of the software running on other computers.

Nachteile:

There are some false positive detections at times and adding exclusions to the system is can be a tedious task at times. Pricing for licenses can add up over time, especially as a company grows.

Maybe the best antivirus solution for a MSP

Kommentare: Webroot SecureAnywhere its fits so well we our business, allowing us to secure all our costumer’s network with a minimal footprint agent installed on every endpoint. Is an easy deployment solution and even easier to manage, because it’s a cloud-based solution that allow us to monitor every costumer easily in a few minutes. And because it’s a cloud based solutions, we don’t need additional software or hardware installed to start to secure the network. Another AV solutions offer different kind of licenses according to what kind of device you want to secure, but with webroot one license work with workstation and servers the same.

Vorteile:

The small footprint of the agent, because it help with an easy and faster deployment

Nachteile:

Dosn't support Linux distribution and that is something that make you thing if is the right solution when you have many linux endpoints

Great endpoint protection

Kommentare: It has been a great value for money and helped us keep our clients secured and satisfied.
Helped us monitoring and managing devices.

Vorteile:

Easy to install, manage and monitor. Really time protection and updated on cloud base. Threat intelligence working really good. Admin center easy to use. Can create group for each client.

Nachteile:

Admin center sometimes keep computers been uninstalled. There is no report of devices been offline or not connected to database. If they can offer mobile devices protection

Webroot Software

Kommentare: Have called in for support on numerous occasions & each & every tech has been able to solve my issues.

Vorteile:

after an endpoint reports back to the console that there was a bad file blocked...it is very easy to send a command to that desktop to perform a scan on demand.

Nachteile:

Functionality available in interface is not necessarily easy to understand. There are many options but a novice user of the product would not always know what they can do.

One of the absolute BEST security vendors to work with.

Kommentare: Efficacy, ease of use (It's set and forget), web threat blocking is second to none. Centrally managed through a console and no definitions to download on the system making it the lightest in the world.

Vorteile:

The product is the lightest in the industry and all management is done through a centralized web console. Efficacy is one of the highest in the industry as well. The Web Threat Shield and Webroot's cloud intelligence is very good at keeping you away from nasty internet sites that contain malware payloads.

Nachteile:

They just need to integrate all of their product portfolio into the Global Site Manger console. Other than that, it's a perfect fit for MSP's and home users alike

Works in the background and doesn't screw up our system

Kommentare: Lack of malware.

Vorteile:

Webroot runs on our business platform and works and plays well with others. In the past we've had anti-malware software that conflicted with other virus protections and brought things crashing to a halt. Webroot runs in the background and does it's thing without bothering anyone.

Nachteile:

I understand it can't do anything once the computer has already been attacked and gained certain types of access. That said, we are using this as part of a suite of products to keep our data secure and safe. It's not as cheap as some others, but it is designed for the business environment.

Great Security Solution

Vorteile:

Webroot SecureAnywhere Endpoint Protection was installed on my laptop in the BestBuy store when they repaired my laptop about 7-8 months ago. Since then, I haven't had any issues pertaining to my computer's security.

Nachteile:

I have used it for less than a year. I haven't seen any issues so far.

Webroot Works!!

Kommentare: I received this product as a trial when I purchased my computer. At first I was only planning to use the trial and then try another software that I was familiar with. However during that trial I had no issues with viruses or my computer slowing down. I had a great experience with this software. It is affordable and reliable.

Vorteile:

Did exactly what it was made to do. I had no issues with my computer. Made me stay past the trial phrase.

Nachteile:

While using this software I honestly didn’t have anything I didn’t like about it.

Easy deployment, minimal footprint, and excellent protection

Vorteile:

Webroot is literally "fire and forget". I deployed Webroot to more than 100 endpoints by myself. The process was quick and easy, and now I do two things: enjoy not dealing with infected machines and renew my subscription each year. I do layer this with Malwarebytes Anti-Malware, but since I deployed Webroot in my environment I have a not had a single infected endpoint in the more than three years we've had the solution in place. As in zero. As in nada, zip, zilch.

Webroot

Kommentare: My overall experience with Webroot SecureAnywhere Endpoint Protection has been a very positive one

Vorteile:

What I like most about Webroot is that I can rest assure knowing that my computers as well as my documents are safe.

Nachteile:

What i like least about Webroot is that there really is nothing that I really don't like about this software

Lightweight, feature packed endpoint protection

Kommentare: We moved from a different vendor to Webroot SecureAnywhere. The other solution was much more CPU intensive (in a virtualized enviroment this was noticable). Even with little tweaking, the performance of Webroot was at least similar, while the footprint is much smaller.

Vorteile:

The software is easy to configure using a web interface. The software on the client takes up little resources. Compared to other vendors that need multiple servers to manage endpoints and do scanning offloading, this is much easier to operate - and the price is very friendly.

Nachteile:

We had some issues with add-ons that got installed in browsers, which we do not want. We have other security solutions in place to scan internet traffic. We are working with Support to get these uninstalled, but it takes more time than we expected.