Cisco Spark Bewertungen
von Cisco4.2 / 5 56 Bewertungen
Bewertet am 13.12.2017
We use Cisco Spark to communicate with branch campuses all across the state.
Kommentare: We can communicate with our entire team instantly from many locations.
Vorteile: Spark allows us to deal with problems in real time across long distances. I really like the desktop app as well as the mobile app. I like being able to tag specific people in posts I create and I like being able to create specific group to chat in. Of the three communication software programs we use (ShoreTel, Slack, and Spark) spark is easily my favorite. It is the easiest to use and has the best UI.
Nachteile: There's nothing a completely hate about the software. It works very well and I have not real complaints. The only down side to me is that you can do the same things with many other products including on free social media sites. Overall I think it is worth it to have a specific tool to use at your work site that you pay for. I would recommend if you are at a large company making sure you all get on one software program to communicate. Right now I am using at least three depending on who I am communicating with and it's very difficult.
Bewertet am 15.1.2019
Cisco Spark (Now Webex Teams) has great potential
Kommentare: My company implemented Cisco Spark which later became Cisco Webex Teams and it gave us the ability to integrate calling, meeting, and messaging all under the "umbrella" of Cisco Webex. It greatly simplified communication between users.
Vorteile: Cisco has moved Spark under the Webex product line, and the integration with Cisco Webex Meetings and Cisco Webex Teams unlocks some really great features. The ease of administration also sets it apart from competitors, since it integrates easily with Microsoft Azure Active Directory. Having easy administration for all users in one place that is cloud hosted and accessible from anywhere is a game changer for small businesses.
Nachteile: During implementation there were call quality issues with our PSTN provider that took weeks to get resolve while working with Cisco support. Support for Cisco Spark/Webex Teams in general is slow to respond, but will usually resolve any problems we encounter in a matter of days.
Bewertet am 3.5.2018
A chat tool that keeps getting better
Kommentare: Communication & Meeting tool rolled into one easy app!
Vorteile: We really pride our in-person meeting styles even when working remote. Being able to schedule meetings in Microsoft and have that translate through to our chat and video tool is important. Cisico Spark although a newer tool has shown constant improvement in bringing all of the WebEx tools and features I am familiar with to a robust chat/communication tool and the SmartScreen applications. Being able to use the SmartScreens with the tool and connect, share, conference with easy is very helpful and packaged into one program.
Nachteile: Tool is relatively new and started with some bugs and limited features. Connection to smartScreens is highly dependent on good WiFi connections. Explaining how to create meeting invites that will sync with Spark tool has a bit of a learning curve to it, as well as initiating meetings with spark.
Bewertet am 19.9.2019
Complicated and Diluted in a Market full of UX superstars
If you are already in the Cisco environment, or more importantly the Webex environment, this tool makes a lot more sense.
This tool overall is rather niche; the big upshot as previously mentioned is that it is growing rapidly.
There is a small pool of developers making an effort and the crazy tie-ins like the Spark Boards that allow seamless screensharing and live picture editing/note taking/digital whiteboard features are all very neat.
It's just that many people are probably already using a free tool that accomplishes the same thing.
Vorteile: Cisco is a big name for a reason. In the short time that Spark has come into the fold the cash injection is obvious in the strides of changes and enhancements that have been made in the last 6 months. Premium tie-in products like Spark Boards are very neat (albeit expensive)
Features were practically non-existent a year ago. Features such as thread-based replies, emojis, things that are very common place among most IM tools in the market now.
Make no mistake the things mentioned are in the tool now, but we're still talking about a rather new product in its current inception that is very segregated in an increasingly conjoined world. With things like Microsoft Teams and popular products such as Slack its tough to argue this product in place.
Bewertet am 29.6.2018
Kommentare: Cisco has come a long way to providing us a suite of tools useful for project management and communications. It is a powerful platform for project meetings (on-site and remote). Plus there are Cisco certified devices that come handy for a hassle-free use and setup.
Vorteile: We used spark to communicate with foreign vendors. It housed all the tools we needed (from video conferencing, instant messaging, file sharing) to implement a university-wide library system. We feel confident using WebEx given the advertised secure protocols it uses. And, as a plus factor, third-party apps are also possible like Trello, GApps, and our ticketing software.
Nachteile: For some reason, the connection gets choppy, despite a very generous bandwidth allotment for this service.
Bewertet am 14.2.2019
Professional way to collaborate
Kommentare: Spark is a powerful tool to collaborate.
Vorteile: Very easy to use. Making small groups or project groups is very easy. Easy and quick communication. You need only one click to start a video call out of a chat. Working in project groups is the best way to collaborate, all participants can be reached with one click and all the chats and project documents are available in de project group any time.
Nachteile: It takes a while to get photo's or shared documents in your app because there is no compression so only full size pictures can be received.
Bewertet am 15.1.2019
Better than email and chat boxes!
Kommentare: I work in a large corporation which uses spark as their main communication tool internally. We can upload documents, create "rooms" for different projects, and its all in one. It also reminds you when you have a conference coming up (phone and computer).
Vorteile: I LOVE Cisco Spark! You can have chat rooms, individual conversations, upload documents, enter in screenshots, etc. It also saves everything so it's all in one.
Nachteile: The only aspect I don't like is the mobile function. Once it's uploaded on your phone you will get notifications all the time unless you disconnect. I have not figured out how to disable notifications to be sent to your phone during off-hours.
Bewertet am 22.9.2018
Next level of Cisco jabber
You can easily reach out any person of your organization even if he is worldwide.
Can schedule meetings and webex sessions.
can share documents and screenshot easily.
There are emojis for making your chat interesting.
You can make chat groups permanently which is not present in jabber any more.
You can make a call with it.
Supported in mobile phones as well.
You can check that user is active or not or when he was last active.
Nachteile: I didn't like its way of notifying that a message has come. When there is a messages from a user, you should see some icon of message but it is not is here due to which some times, i do not get to know that some body has pinged me.
Bewertet am 9.11.2018
An Okay Instant Messaging Tool (Rebrand recently to "WebEx Teams")
Kommentare: WebEx Teams (formerly Cisco Spark) is better than normal WebEx for smaller group or person to person communication. That, however, is not a high bar to pass. I've experienced far less issues with WebEx teams than I have experienced with WebEx and the issue occur in and out of the office. All in all, if you're paying Cisco for WebEx already than maybe they will give your company a discount on WebEx Teams if you don't already have an instant messaging application in place.
Vorteile: It's software that anybody can start using in under 5 minutes with no training videos required. It also has a really great mobile app that allows you to seamlessly add messages to your conversations. You can switch between the mobile and laptop versions quickly (at least on iPhone and Mac). The system also allows for calling, video-chatting, video-conferences, and screen sharing. My favorite feature is the GIF button which pulls in GIPHYs API so you can easily find the right GIF to send quickly!
Nachteile: Major issues that I've had in the past revolve around volume during a video-chat or video-conference. There has been several times where I can't hear people at all or they can't hear me. Makes for an awkward 5 minutes of looking at each other. Could be a configuration issue from the company I work for because this is enterprise software (opposed to web-based app).
Bewertet am 8.1.2019
Vorteile: Spark is a graet software especially if the company is a webex shop and uses lots of the webex products such as room kits or boards. This works seamlessly in that case. It has a lot of features
Nachteile: Still not slack. Slack just has more that it can do, its more open source feeling and therefore just a little nicer to use.
Bewertet am 16.11.2018
Cisco Spark - Powerful communication tool
Kommentare: Communication is what we are solving with Cisco Spark. Its really powerful tool.
Vorteile: One of the best capability is to maintain rich history of chats and its online. So you dont have to install additional software in your machine. Its really has very interactive UI and user friendly.
Nachteile: Group chat is not that's great with Cisco Spark
Bewertet am 30.7.2018
A good replacement for Cisco Jabber!
- Combines messaging, meeting, and calling all in one.
- Simple and easy to use interface.
- Ability to create our own team and work with people who work remotely flawlessly.
- Video and audio quality suffers occasionally even when using a fast internet connection.
Bewertet am 27.9.2018
Great Phone system
Vorteile: Our whole company uses their phone system. They are easy to use, straight forward, simple which is the best part. everything is labeled in large letters.
Nachteile: The only thing i would improve is the looks of the hardware. I think it should have a more modern look.
Bewertet am 17.10.2018
The new way for enterprise conferencing
Vorteile: This software is very easy to use for all inexperienced users and guests. We really enjoy having Spark in our tool box for collaboration
Nachteile: I don't really like being locked to a specific room when using spark but other than that it works very well.
Bewertet am 16.4.2018
Great tool for interdepartmental communication within small to mid-size businesses. User friendly.
Vorteile: My favorite benefits are the ease of use, and the fact that you create your own rooms that allow for compartmented communication within users you add to space specifically. Great for announcements and community building.
Nachteile: Initially the layout can be difficult to get acclimated to. The way in which the different conversations segment or separate can be modified, but they start out a little disjointed.
Bewertet am 9.1.2019
usage for VOIP
Kommentare: simple and easy to use
Vorteile: Application support on both laptop and mobile. This allow user to chat or make voice call from both platform
Nachteile: Solution usage is only available if you have a Cisco call manager and gateway
Bewertet am 16.3.2018
Cisco Spark has been an awesome tool for our company communication, we love it!
Nina noelle S.
Kommentare: It's a great way to keep teams connected and communicating. Super user friendly, I love the interface. The mobile app is also great and something I use often.
Vorteile: We let the users determine how to use the software and it was quickly adopted and grew organically. It is a favorite tool across the organization. We like being able to create spaces and groups. We also like being able to make calls through the app.
Nachteile: I wish there was functionality to create temporary group chats rather than having to create a space. I think that can get a bit bulky.
Bewertet am 1.2.2019
A Great Way to Stay in Touch Throughout the Workday
Kommentare: A great tool for working with colleagues and students on a large university campus.
Vorteile: If you work at a large company/organization that requires employees to be mobile or moving about a large office/work area, this is a great tool. Think of Spark as a professional's version of group text messages. The Spark app allows colleagues to send messages to individuals or groups, share files, and engage in video calls all while on the go or at your desk.
Nachteile: In order to make Spark most successful and useful, you need to convince your colleagues to download and use it to the fullest. A lot of my colleagues would say "just text me, its easier" but once they saw all the features in Spark, they were hooked!
Bewertet am 7.3.2018
We use Spark to handle all incoming and outgoing calls for our Law Firm.
Vorteile: I love the web interface as an administrator. Being able to login and provision a device for a new user is simple simple simple.
Nachteile: Right now the integration with Salesforce could be a lot better. We are waiting for them to beef this up with adding calling and SMS into Salesforce.
Bewertet am 1.5.2018
Fun and easy way to connect with coworkers
Vorteile: I love how easy it is to send general messages to the whole company or write a note to one person. Easy to search, fun to read the message board, and easy to use.
Nachteile: I haven't downloaded this as an app on my phone because I do not like being interrupted. The banners on my computer are already distracting. I'd prefer to just look at it when I choose rather than automatically being prompted to redirect my attention with the banners.
Bewertet am 10.10.2017
Can be buggy as Cisco is constantly upgrading and making feature changes.
Kommentare: Team collaboration from in office to field users was key.
Vorteile: Persistent chat/collaboration is the main feature. The added video calling, white boarding and meetings are a huge plus.
Nachteile: Software is still in its infancy with Cisco. Cisco is constantly taking feedback and making changes. There are lots of UI and feature changes still coming. This is good but if your are looking for a mature stable platform this may not be what you are looking for.
Bewertet am 18.7.2019
Spark is (now Webex teams) a great solution for team collaboration
Vorteile: It's easy to use, setup, partner with employees and customers.
Nachteile: The transition to Webex Teams was a bit of a struggle due to the new application. In the begging we had some issues getting Teams to work properly but now it seems to be OK.
Bewertet am 26.4.2018
A communications suite with great potential, with some beautiful hardware peripherals.
Vorteile: Spark boards are useful even when not on a conference call, as a display device for a laptop or desktop machine, to display the device desktop for presentations (Physical connection via cable or through Cisco Spark App). When using a Spark board, the first thing I noticed the built-in software had built instructions into the connection process, navigating you through each step of the process to connect to peers. This is great for beginners, who have never touched the system, and lends itself to being used by all of our staff. The ability to create and maintain chat teams, and conference "spaces" are must-have features for frequent and routine communications. On-call and incident response duties, and daily operations, this feature is required.
Nachteile: Pairing devices with the Spark board can be buggy, we have had issues with users waiting many minutes before being verified by Cisco to present. Installing an app is required to pair wirelessly, this is not convenient for new presenters that need to be on-boarded at a moments notice before or during a meeting Pricing is always a concern, as there are so many options available for video conferencing. Lesser products with "good enough" quality and features may still provide the value companies require, without having to pay out for a premium service.
Bewertet am 7.5.2018
Cisco Spark has been an amazing collaborate tool in my company since day 1.
Vorteile: We currently use Cisco Spark for all collaborations among employees whether its using Spaces for departments or using the chat feature to quickly send files and get feedback if working at different locations.
Nachteile: There really isn't much to not love about this software. Its free, clean UI, and fast to boot on any device whether its a mobile device or computer.
Bewertet am 2.8.2018
It's a Spy Collaboration Tool
Vorteile: Integrations with Outlook and Cisco TV Device
The application keeps running forever. If you close the program through the file menu. This does not close the program, it remains running.
Moderators cannot their meetings, if it ends early. The space remains running.
Be aware that if you don't properly leave a meeting, everyone can see what you're doing if they go back into the space and you may not even know you're being watched.
Worst feature, you're forced into video calling instead of just audio calling. Then you have to hurry up and Turn off video. So if your system happens to freeze (and this has happened before), oh well.
Another worst, you need to call someone in the new spark to share screen. The feature to just share screen was removed in the new version. Isn't that taking a step backward?