Kangarootime Erfahrungen

Awesome Software!

Kommentare: Kangarootime has made the operations of my childcare center and preschool so much easier. I highly recommend Kangarootime

Vorteile:

Most helpful: integration with the Kisi system for secure keyless entry, easy to use tuition collection via the parent app, ability to send photos and updates of children to parents throughout the day, ability to communicate with families and staff, easy to use parent app giving parents access to all features in one place, customer service is extraordinary, continuous improvements to the product are excellent, training for implementation made adoption of the software very easy, support for centers and engagement of the team with centers is exemplary

Nachteile:

A bit more expensive than other options but entirely worth it! Honestly, the difference in cost may have been made up by not having to purchase other tools for some of the functions Kangarootime offers

Great software for child care centers

Kommentare: Kangarootime has helped us improve communication with parents and teachers, and eliminate lots of paperwork. The Kangarootime team has been great to work with. They are very responsive and supportive.

Vorteile:

Software gives our Administrators constant visibility to room attendance and staffing. Parents love the smartphone app and the ability to communicate directly with Teachers and Administrators. Teachers love how the software helps them easily enter updates on the children without having to type out full sentences on the tablet.

Nachteile:

The software is relatively new so they are still adding and improving some functionality. Billing lacked some features that we wanted initially but they have been responsive to requests for improvements. Reporting is also limited but is expanding.

Good foundation with work to be done

Vorteile:

I like the ability to see the amount of children in the building and the amount of children enrolled. As well as the ability to take pictures.

Nachteile:

I don't like how outdated this software seems. I compare to tadpoles and I like that Tadpoles is particular with the tablets that can be used for their software and the tablets take phenomenal pictures. The quality of pictures sent home are a disappointment. I do like the way the pictures come out when teachers log into Kanagrootime from their phone. I just feel like the software is so outdated. I always think that when it comes to billing there's no way to fix a mistake. No easy way. I think it's silly to have to "credit" or add line instead of delete a billing mistake. I don't like how glitchy the app is. If I look through my gallery and keep scrolling it crashes. I don't like how I have to explain to parents to view the breakdown of their billing on the browser because the app does not offer it. If a child is "tagged" in a photo with other children (group photo) that photo shouldn't be able to be downloaded. That's another thing I love about Tadpole and how up to date it is with technology. as a mother, I would be very upset if someone posted my child on their social media without my consent.

GAME CHANGER!

Kommentare: Their exceptional 5-star customer service compensates for any minor shortcomings. I know they take my comments and recommendations seriously.

Vorteile:

Kangarootime has truly transformed our childcare facility's operations, especially in maintaining proper ratios. With its seamless interface, we've seen a remarkable increase in monthly finances as we efficiently collect payments and empower parents with financial control. The platform's reporting tools are excellent.

Nachteile:

The admin dashboard could improve its view of student-teacher messaging. Increase/enhance employee-focused reports.

Thank you for making our day to day automated!

Kommentare: Amazing company that continues to improve and grow. Happy to see things change and get better week by week!

Vorteile:

Their support and staff are incredible. They go out of their way to help and listen to any concerns or suggestions.

Nachteile:

I sometimes need forms or documents that cannot easily be generated.

Daily use

Kommentare: I enjoy using Kangarootime. I'm still learning, and looking forward to new updates.

Vorteile:

I like the messaging feature. It makes it easy to communicate with parents and staff. The customer support is wonderful, especially Eric. He is my go-to guy!

Nachteile:

I wish there was an easy way to receive a notification on the Admin side. I know parents receive a notification when they have a message, it would be nice if Admin could receive a notification on their phone or computer when they have a new message. Often, I am away from my desk, so this would make it easier.

All You Need in One!

Vorteile:

I love how Kangarootime is a multi-functioning app! I can process billing, maintain attendance records, keep contact information for all families, manage a healthy communication system with families, send photos to families and manage a secure keyless entry system for entry into my center.

Nachteile:

I don't have much negative feedback on Kangarootime. Overall, I am very pleased with the service.

One stop shopping. Kangaroo does it all.

Kommentare: clean use, easy to work with, second to none in customer service to explain how to or do it for you!!! 500 stars Yes... I know but not being a tech guy, I am impressed.

Vorteile:

I'm not a tech guy AT ALL. Even found it easy to use

Nachteile:

not able to send videos (BUT THEY ARE ABLE WHEN K2 DROPS)

Love Kangarootime!!

Kommentare: Overall, live KT and everything it offers my company!

Vorteile:

How much customer support comes with the company and how easy it is to use.

Nachteile:

I will when we receive messages from families we received an email stating they messaged us.

KT MLCC-Recent Implementation

Vorteile:

-Customer Service: [sensitive content hidden] was and is excellent. He has helped our company (6 childcare sites) set up Kangarootime and get everything started at each location. He is always available and has been beyond patient with us learning the new technology so we can meet our families needs. [sensitive content hidden] goes above and beyond!

Nachteile:

-Ease of use at times for teachers in POC -Technology disruptions within the app--cannot provide accurate info to needed personnel due to this -Messaging feature-crashes and lose message

Everything in One!

Vorteile:

Kangarootime makes daily operations easier. I can check attendance to see how many kids I am expecting. Staff and parents can communicate during the day through the messaging app. Multiple people can be included in a message through a feature to message an entire classroom or the entire center! Billing is done right through the app; parents setup automatic payment through their bank account or credit card so weekly all I need to do is verify the charges. Parts of billing can be confusing like when charges for next week are visible to the parent. It is easy to identify children with allergies because a yellow ring appears around their "face". Parents can put contact information into the app which makes it easier for staff to contact parents.

Nachteile:

I wish the messages part of the software could be organized, for instance sort messages into different folders; or filter by date or classroom or search word. It is time consuming to sort through an inbox to find what you are looking for.

Kangarootime Review from a previous teacher, now Assistant Director

Kommentare: I love being able to communicate everything that we did for the day for each child; whether it's care or educational based. There are a few other "shortcut" options I would love to see, but overall I appreciate having a program that has many options to show the parents the quality care we provide!

Vorteile:

I really like that you can tell the parents everything about their child's day, daily! It's nice to be able to communicate with them using the messaging portion of the app as well.

Nachteile:

There are some aspects of Kangarootime I would change. For Education: When uploading pictures, it would be nice to be able to upload more than 2-3 pics at a time. Also, I would love to see more "milestone" options to click when observing what they learned.

Kangarootime has helped to free some of my time since I don't have to make sign-in sheets every week

Vorteile:

I find Kangarootime user friendly and once you learn how to operate it, it's pretty easy. I like the fact that all the children are assigned into classrooms, so I know who is here and who is absent. I also like the fact that the company is always improving functions and making it easier for everyone to use.

Nachteile:

When you are on one page and need to go to another, it is difficult to go back and at times you have to start from the beginning. We should be able to go back and forth, from page to page with out being dumped out of the system. In the messaging area I would like the parent to be assigned to a child especially if they have a different last name. In the afternoon the teachers stay on the main rooming page as, they are responsible for check out for all the children and you don't see when any new messages come in. If parents don't request check in or check out, we don't know if that child is here until we are in our separate classrooms or ready to go home.

KangarooTime Review

Kommentare: Overall, I love KangarooTime! Coming from the "old school" method of paper and pen, this software has made our centers day to day so much easier!!

Vorteile:

Makes the day to day input of a child's day so easy and user friendly, even for those who are not good with technology.

Nachteile:

One thing I wish we could change is some of the billing components (being able to go out in the future with changes instead of having to do the week before). I also am not a fan of the fact that if you make a change in someone's account after Tuesday that uses autopay, it cancels out the autopay for that week.

Kangarootime and their staff has made our transition smooth and comfortable! We are big fans!

Vorteile:

As a director, I love that I have access to the families information, who is in school that day, what teachers are there, can message families, etc. all remotely. I dont have to rustle through paperwork or interrupt the teachers teaching for information that I can easily look up. The time/date stamps for attendance, the family info, the messaging everyone at the same time are my favorite features and has saved me time.

Nachteile:

That a child cannot have another person's guardian on their pick up list. That has been a frustrating issue for parents and teachers, and have had to resort to signing original paperwork in the meantime on those occasions.

Easy to use and learn

Vorteile:

inputting information is simple and not time-consuming, the rooming screen makes it easy to know how many children and staff are in attendance and where everyone is. It was easy to implement and start using right away.

Nachteile:

all of the toggling back and forth when looking up information about the children. Having to constantly click back into "families" tab or "admin" tab can get frustrating

Great Software Program

Kommentare: Amazing!!!!!!

Vorteile:

The costumer service is so helpful and great to deal with.

Nachteile:

Remembering all the steps to go thru in billing

Kangarootime is great!

Vorteile:

I love how easily it is to manage billing as the accounting guy at our school. Also, the whole check in and check out process is easier and better for teachers and parents. To also see what rooms are over or numbers of rooms is so convenient, this is so much better than using tadpoles and procare like we used to.

Nachteile:

Occasionally support will take a little bit long on getting back to us on issues but all in all they do a good job.

Brooke Sale Review

Kommentare: Very good overall. Customer service is wonderful

Vorteile:

Easy to use, and updated often to accommodate new request from users

Nachteile:

That employees no longer in the app still show up as option to print time cards. I think there should be an active list of employees and inactive when searching dates worked for timecards

Engaging with Parents

Kommentare: Kangarootime has helped our Academy to create excellent family communication between all of the staff and parents. It has created an easy way to manage our classroom ratios and to document child success.

Vorteile:

I enjoy having one place where parents can get all of their information from administration, teachers, therapists and nursing staff. I also like the ease of receiving payments from parents or guardians in one location where parents can see their invoices and statements.

Nachteile:

I would like the ability to upload videos to parents about what is happening in their child's therapy sessions. I would also like the ability to have fillable forms within the software for registration and incidents.

I have enjoyed the software and the switch over.

Kommentare: It is mostly a time saver and parents love being able to pay online

Vorteile:

I like having all of the parent communication piece and my management piece in one software. like being able to look at what the teachers are inputting.

Nachteile:

Not having the Employee section ready and not having the Federal Food Program forms ready. Right now not being able to sumbit this form

Exactly what we needed!

Kommentare: This is exactly what we were looking for! Teachers were feeling disconnected from parents (and vice versa), and this helped bridge the gap

Vorteile:

The ability for parents to "check in" on their child in real time!

Nachteile:

Pictures sometimes take a long time to upload, but that may be our internet speed!

Not Happy!

Kommentare: Well, I gave up all together understanding your program. The amount of work to do one entry is ridiculous. I can't stand the fact that if I have one simple question, I have to schedule an apt and it is usually 4 or 5 days out. Frankly, extremely disappointed with this program and the overall response time to one simple issue.

Vorteile:

Originally the two-way communication between parents and teachers, as well as the billing.

Nachteile:

Everything. It is not user-friendly at all.

My overall experience with KT has been great! I enjoy working with the program.

Kommentare: Kangarootime is a great tool to use for childcare facilities! It helps our center stay organized and simple.

Vorteile:

I like the feature where all the child information is easy to access quickly. Also, the employee features where staff can clock in without having to sign in every time. Its much more convenient for teachers who are in a hurry to get to class. The Development and Support teams always get things done quickly and are very helpful.

Nachteile:

KT phone App does not always work and tends to be frustrating to parents.

A Step Down from Previous App

Vorteile:

It's slick looking and has all of the pieces you'd want as a parent of a child in daycare. Photos, notes, messages, check in/out

Nachteile:

No notifications other than messages. Other apps will allow push notifications for all updates provided by the facility and this one doesn't. Also, on the activity feed, there is no time stamp. It rounds up/down to the closest hour (e.g. "about an hour ago") instead of saying "38 minutes ago" which is pretty useless when I need to know when the next meal or nap is due.