Coacha Erfahrungen

Great for a our club

Vorteile:

Has all of the features we need to run our sports club, notifications, memberships, events, safeguarding notes and so on, and very easy to use.Customer / development support has always been engaging and actives looks for new features to add.

Nachteile:

Nothing . Just hitting the review character limit.

Coacha: A Game-Changer for Streamlined Cheer Programme Management

Kommentare: My overall experience with Coacha has been outstanding. The platform has significantly transformed how we manage our cheer programme, simplifying tasks that used to take hours into just a few clicks. It’s not only user-friendly but also incredibly efficient, from registrations to tracking attendance and reporting. Coacha has streamlined communication between coaches and parents, making everyone’s lives easier. The time and cost savings have been invaluable, allowing us to focus more on our athletes’ development rather than getting bogged down in administrative work. It’s truly been an essential tool for our team.

Vorteile:

What I loved most about Coacha was how effortless it made managing every aspect of our cheer programme. The registration process was incredibly simple and streamlined, making it easy to bring new athletes on board. I also appreciated the ability to add detailed notes and information, keeping everything organised in one place. The reporting feature is comprehensive, giving us all the insights we need to run smoothly. Plus, the platform is so user-friendly that even parents find it intuitive to navigate and stay informed about their child’s progress.

Nachteile:

To be honest, there isn’t much I dislike about Coacha. It has proven to be a real game-changer for us, saving both time and money when it comes to administrative tasks. The software has streamlined so many of our processes that it’s hard to find any major drawbacks. If anything, it’s been a valuable tool in helping us focus more on what matters most—our athletes and their progress.

Easy, on brand, and buys us more time!

Kommentare: Can’t fault them! If there’s ever a problem, they’re on it right away. And I don’t mean a bot, a real person!! I think we’ve had maybe x2 hiccups in 4 years?

Vorteile:

The branding options and how easy everything is to use for everyone involved,

Nachteile:

The inability for clients to pay for things via the app,

Coacha Review

Kommentare: Positive and Improving as the system develops.

Vorteile:

Coacha is a cost effective management system capable of managing and billing membership base.

Nachteile:

Connectivity and functionality still being developed as the programme develops.

Brilliant - Simple, easy to use and great support

Kommentare: Brilliant, the team have been so helpful, they are always willing to listen to my queries and ideas to develop the system further. It's simple, easy to use, looks good and all our members get on with it well.

Vorteile:

It's simple and easy to use. We researched a load of other companies and did a few trials with some of them and non of them were as simple and easy to use as Coacha.

Nachteile:

We find the app really unhelpful as you are so limited to what it can do., so we encourage our users not to use the app.

Coacha Review

Kommentare: okay, we still struggle with the recent price increase that I didn't know about

Vorteile:

the parents find it easy to use but only on the web browser as the app is not working great.

Nachteile:

I would like to be able to amend one of payments in bulk

Marcus’ Review

Kommentare: Good user friendly for both clients and myself. Can do with more customisation to make pages more my brand and the ability to upload pictures for my services or my classes would look nicer for booking.

Vorteile:

User friendly for both clients and myself

Nachteile:

I opted the premium plan when I first started and within a few days I noticed public pages wasn’t available so I switched to the custom plan and didn’t get my 50% discount for my first 3 months.

Nothing else like Coacha out there

Kommentare: I've used Coacha for years as a coach at a gymnastics club and the platform is full of really straightforward participant profiles which can be edited by parent and coach. The ease of setting up classes and editing them is a luxury, with a good behind-the-scenes view of attendance. Depending on tier purchased, the payment record of Coacha is super useful, keeping all class payments and one off purchases in one place is simple as a higher up in the club. I'm now starting my own club and the Coacha team have been so supportive of answering my questions and have taken their time to ensure I am comfortable using their platform so I cant recommend the customer service enough. The feature I most appreciate as a new club owner is the new member sign up form that can be fully customised with all the forms and waiver you need new sign ups to fill out before they join your club. This then allows the coach to add them to whichever team register they need. I know of no other platform that could perform like Coacha so I will always recommend it to any sport club.

Vorteile:

The simplicity of use, ease of setting up and all of the features that come with the app exclusively.

Nachteile:

Finding your way around the back of the platform was initially tricky, but with the extensive list of video tutorials and the search bar, this became super easy to navigate.

App review

Kommentare: Overall this is a fantastic app that has saved us lots of time. Would recommend to any club

Vorteile:

Ease of registers and gathering data from parents. Ease of payments, group/whole team messages.

Nachteile:

Logging staffs hours. Very little to dislike this app

Coacha for cricket membership

Kommentare: Excellent, great support and product. Does what we wanted and more.

Vorteile:

Easy to use. Great app to keep on top of membership and payments. Tracking traininjg sessions and communication with members. Great system to book into facilities and for 1-2-1 coaching sessions.

Nachteile:

Mobile recording of attendees at sessions is a bit slow.

Membership management made easy

Kommentare: We are not fully utilising all its functions but it is still much better than our previous systems that did the same tasks.
Shout out to the support team who are good and have resolved all my queries when I got stuck on something.

Vorteile:

Originally signed up to replace some appointment software used during Covid to book range time so we avoided too many people down the club at the same time. We used the Lite version to start with so we had time to get familiar with it. Then went to the Premium version so we weren't limited on the number of members. As a shooting club we have to comply with some specific legal requirements and Coacha means we can now easily track people through the early process of the Enquirer, Police Approved, Trainee, Applicant stages just by changing the group they belong to. It's also easy to then archive those that decide not to apply for full membership. Also using it for membership management from induction of new members where they can book the induction course that suits them, through their probationary period, and then to full membership and the different grades of membership. Love being able to email/text groups without having to manage multiple email lists via yet another bit of software. All the information is in one place which is great for GDPR compliance. Members can download their own data. Communication through Coacha with juniors is also automatically compliant with NSPCC’s CPSU (child protection in sport unit) guidelines. If you want, you can set it up to reserve individual firing points ( eg 25yd, FP3, 7-8pm) rather than just time (25yd 7-8pm). The level of detail is down to you.

Nachteile:

It's writtten more for team management so you can organise and track teams. It took a little while to set it up but that would be the same for any of the alternatives. We are a small club and one person runs the whole evening. So we have a generic "Duty Officer" that runs all the sessions so we don't have to spend too much time specifying individuals.

A Fantastic Membership System for Sports Clubs

Kommentare: I run a basketball club with several hundred active members and numerous teams. We moved to Coacha from a competing membership system around four years ago following a review of the marketplace. Feedback from our staff found Coacha to be the easiest system to use whilst meeting or exceeding all of our basic functionality requirements. The basic functionality that clubs need to run efficiently is extremely well catered for by Coacha. It's easy to create member records, sessions, track attendance, collect and manage subscription payments, contact members, and even integrate sessions/events into your website via their public pages. Coacha has become absolutely essential for our day-to-day operation and growth as a club, and acts as the central system for our members and staff.

Vorteile:

Coacha's support is first-rate, staff are super responsive and helpful, which is crucial given how reliant we are upon our membership system. The extensive customisation options through 'Coacha Custom' are terrific for our club, being able to brand the entire system in our club colours etc is a nice touch, but the ability to integrate Coacha into our website to advertise trials/sessions is terrific. Ease of use: Perhaps most importantly, all the key basic functions that enable clubs to run are well-catered for and easy to use. Creating member records, sessions, tracking attendance, taking fees etc is all super easy. Continual Development: Coacha has worked hard to increase the product functionality, with multiple new features released since we onboarded including, 1-2-1 bookings, invoicing, public pages, club store, broadcast templates, skill tracking, and numerous quality-of-life improvements.

Nachteile:

There's little not to like, but there are some features that whilst useful, provide basic functionality and could be improved further. Taking the Broadcast functionality as a good example, fundamentally it works and you can easily send messages to your members, however, there's no search function so it can take time to find specific previous broadcasts without going through the history one-by-one, and the formatting can be a pain if you're trying to create an eye-catching newsletter (I find it easier to write a broadcast in Word and paste it into the new message window). I'd like the ability to include graphics and/or multiple attachments for example - or to integrate with full-featured mailing solutions like MailChimp to send regular newsletters to club members. These are minor gripes in the scheme of things though. Probably the biggest omission from a 'club team' perspective is the lack of an integrated communication tool within the mobile app. A team chat function would certainly improve member adoption of the app, and keep all comms within the Coacha system from a GDPR perspective, but it's debatable how necessary this is with solutions like WhatsApp being so pervasive.

Coacha has been essential

Kommentare: We’ve been using Coach’s for a number of years and rolled out to our clubs within the UK. The ease of administration complying with GDP ensuring all students information is current and up-to-date. Each student has access to their own information which they can update health changes so instructors are aware of any changes. Support help and guidance from culture has been outstanding. They have always been happy to help. Has reduced the administration and the need to have paper files. We have looked at many other platforms however coacha has far exceeded what other platforms can provide.

Vorteile:

The ease of being able to monitor students attendance & progress. The ease of authorised instructors being able to access medical details in the event of an accident regardless of which club they are training at.

Nachteile:

It would be an advantage for the app to have the same functionality as the main site however the app is still good and quick for taking the register.

Game changer

Kommentare: The overall experience has been extremely positive. Coacha has helped revolutionise how we run our club. Coacha has been instrumental in taking us from a disparate group of teams operating in silos to 'one-club' where everyone follows the same processes and procedures. This in turn has helped us treat every member equally and built a more sustainable future for the club.

Vorteile:

The seamless integration with payment providers, the sign-up process for new members and the ability to create custom groups for the different teams within our sports club. Customer support is fantastic and always very helpful and responsive.

Nachteile:

The roles could do with expanding. It would be great to have a 'Team Manager' role who could have access to read-only information on their squad (including payments). If they could have access to reports limited to their squads that would also be very useful.

Great Platform to management your sport club sign ups and payments

Kommentare: Setting up was fairly easy for us, and whenever I had questions, the team was very supportive and helpful throughout the onboarding process. Overall, the customer service has been excellent, and the platform is working well for our club at the moment. We haven't received any complaints from parents, which is always a good sign! Keep it up, Coacha!

Vorteile:

We are a small dance club called Konverse Dance Crews, currently running four groups. Coacha has been an incredible asset for us, offering features that help our club run smoothly. We can easily send out broadcasts for quick communication, maintain a register for student sign-ins, and track all payment subscriptions from our members. The ability to send invites for trips is especially useful for organising dance competitions or shows and seeing who is available. The safeguarding tab is valuable for reporting any concerns about a student. One of my favourite features is the club store for our merch/ uniform, which adds an extra layer of convenience for our members and staff!

Nachteile:

The platform truly is great, but I think it could excel even further with a few additions. I wish I could sign the kids out on the platform as well as sign them in. From a safeguarding perspective, it's important to know who has left the building. Additionally, it would be fantastic to have a tab on the fixture for who is picking up the child. This feature would be super useful for managing trips or allow us to customise our own tabs.

Coacha Management System in Lasswade Gymnastics Club

Kommentare: Easy implementation, streamlined administration, fabulous support, advice and online help. Cost effective solution with great infrastructure and a friendly team. Highly recommended for club management solution.

Vorteile:

Easy to implement, Sleek and professional looking. Streamlines our administration and allows multiple user to access information with clear restrictions on data. Parents register for membership and classes, online registers track attendance and reporting function allows us to track. Recently implemented subscriptions payment and it has been easy so far and I am certain it will reduce admin and make payment chasing much easier. A brilliant product with first class support and online help pages and videos to suit any individuals learning style. Since implementing Coacha the system has been continually developed with new functions added and communicated regularly.

Nachteile:

Honestly have not found anything yet that I do not like. There is a lot to learn when you first setup as the system has may functions but support is available so easily.

Excellent App for our Karate club

Kommentare: Great and when we had any queries they were dealt with in clear english and promptly, but also followed up later to see if we were happy

Vorteile:

The Coacha app and web portal has transformed how we operate and organise our Karate club, it also takes our safeguarding to the next level, we still need to add all our kit to the shopping section though.

Nachteile:

There wasn’t really anything we didn’t like, the only thing that would give us better control would be to have same functionality as a admin when we use a phone or ipad, whereas we need to do the admin on the website.

Coacha is a must for our gym

Kommentare: Very pleased.
Recommend Coacha to all gym owners.

Vorteile:

Easy to use and navigate. Manages all our CRM needs. Great team ready and willing to support.

Nachteile:

There's nothing of note that I would class as a dislike.

Coacha upgrade !

Kommentare: We have used Coacha for a few years and have just upgraded our membership to the new custom coacha which we are thrilled with so we would definitely recommend this upgrade to anyone considering it. For us we wanted to make use of the athlete skills section and this upgrade allows us to do that.

Vorteile:

Great immediate support from the Coacha team if there are ever any issues. The system is easy to navigate and works well for our club.

Nachteile:

Not found much as yet. The only thing I would like to see is on the athlete attendance I would like to be able to see dates missed instead of they attended 3/4 sessions.

Review of COACHA for a Community Interest Company offering Events for autistic participants.

Kommentare: Very good. Attentive customer service - no matter how "silly" our questions. Ease of use for all our team. Customer friendly app and website. We love that we can have unlimited participants, events etc. We love we can have staff on the database and registers for attendance. Its great to have payments and participant information all in one place. We love the broadcast functionality - this is very useful for both organisation update and marketing and sales emails. We were worried at first about how our participants would react to having to sign up but they have taken it in their stride as and all engaged with the process well. I think this is because its so user friendly.

Vorteile:

Ease of use and onus on the parents and carers to sign up and update their details. All information about participants in one place. Easy to update and search for information about our users. Ability to customise the sign up form to our requirements.

Nachteile:

We would love if we could see a sales pipeline in due course. Also events need to be shown in date order. Shop - when exporting the orders you cannot see the detail of the order i.e. what customers ordered so it makes it difficult to use this to help distribution. I have struggled with the code to integrate it with our website. Coacha app doesn't have all the functionality that the website does.

Darlington Spraire FC

Kommentare: Very positive and new features are coming that will improve the process

Vorteile:

Takes the pressure off the club to take or track payments. Non payments are followed up by the system. A unique feature is the amount of detail the system can hold on each member and sign up membership form can be tailored to your requirements

Nachteile:

Nothing as it all positive as without it the commitee would have more work to do

Coacha - New User

Kommentare: I have only used the system for a month, and was completely new to it, so currentlyg getting use to how it works.

Vorteile:

Navigation around Coacha is easy and intuitive. As a new user coming to the sytem shortly after it's launch at our charity, it has been challenging to get up to speed with how it all works, but the support team have been amazing and the wealth of support documentation including videos and online guides is very impressive.

Nachteile:

Would be nice to download just parts of the members profiles rather than having to export everything. E.g - just download non photo consents.

Easy functions

Kommentare: Great communication from help service anz easy set up

Vorteile:

The features make running the business smoother, class rolls, payments, athlete forms, skills all in one place

Nachteile:

A few things need to be updated to make it run better, nothing major.

Excellent Product for managing classes and members

Kommentare: Very good easy to operate and support is attentive when you need them

Vorteile:

All our class bookings and member management are all in one place and easily accessed by all the office bearers and coaches that require access.

Nachteile:

Some times it can be a bit clunky when looking for something and you find it and then it returns to the original search results rather than the filtered results.

Customer Support

Kommentare: Really positive, helpful and quick response time.

Vorteile:

Having switched to a MacBook, accessibility was an issue. I raised a support ticket which was quickly and efficiently resolved. The issue wasn't the software but the browser that the MacBook was defaulting to. The support team had the knowledge and expertise outside of the software system. Very impressed!

Nachteile:

Would like the option of waiting lists without having to create an event / session then assigning . Or, leaving the athletes in pending.