Business Systems Integrators

Business Systems Integrators Bewertungen

von Business Systems Integrators

Friendly staff easy to use and not expensive

Bewertet am 15.11.2017
Annette P.
Manager, IT Financial Applications
Telekommunikation, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis

Vorteile: This product is very easy to use, the staff is easy to contact and they are fast at addressing any issues that arise

Nachteile: Needs additional documentation on functionality, it would be nice if they had documentation that shows each process as needed and in what order

BSI provides a stable & capable platform to bridge the gap between our ERP & outside services.

Bewertet am 8.11.2017
Dave R.
Director IS&T
Druck, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
3/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
3/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: It processes all of our sales tax transactions as well as all of our XML for EDI transactions. It allows us to partner with and take advantage of industry leading or best of breed service providers that otherwise would have no integration with our current EPR system.

Vorteile: I value that it is a feature rich package. We currently utilize only a fraction of its standard modules. Once configured it has proven to be pretty pullet proof . It has notification that provides coherent alerts to both successful processing as well as potential errors. It is straight forward enough that our CSR team can manage most corrections or add additional cross references if needed. It currently manages all of our automated tax transactions as well as translates & transmits our XML documents from our ERP & WMS to our outside EDI vendor.

Nachteile: As I said the package seems vast in its capabilities. It can be a bit daunting as the administrator to manage and more importantly to troubleshoot where to resolve an issue. This can be compounded because of various database naming conventions that are used across the BSI tables and may or may not directly correlate to a given ERP system. Depending on the system and type of integration some of the reporting features, for example; ASN by Day, are not available.

BSI has been the most knowledgeable EDI vendor Florexpo has worked with and rep is amazing!

Bewertet am 10.11.2017
Piri M.
Director of IT
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Enhanced EDI integration to our erp system and flexibility of a system that could also be made to work with other tools and systems that provided enhanced functionality without becoming overly complex.

Vorteile: It's extremely reliable, integration was smooth and created a lot of added value for the organization at a great price. Customizations were seamless and the BSI team was able to do everything we asked and in a timely manner. We couldn't operate today without this software running and integrating our systems and EDI trading partners.

Program works well, a few hiccups however last few months

Bewertet am 8.11.2017
Connie K.
Customer Service Rep
Verpackung und Container, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
3/5
Gesamt
3/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Benefits I received out of this is the fact that orders come from my customer automatically and don't have to be manually entered. Pricing also is automatically pulled which saves time during the busy work day.

Vorteile: I enjoy the fact that my customers can send me an order and it automatically generates a shipment as well as pricing is automatically entered to the order.

Nachteile: Recently we have been having date and pricing issues come through the orders that before we never experienced. Hoping this will be cleared up soon.

I has completely met our needs.

Bewertet am 8.11.2017
Cy R.
IT Consultant
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
3/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: One of our largest customers implemented a 'procurement system' and BSI software allowed us to meet the customer's needs with minimal disruption to our day to day operations at a very competitive price.

Vorteile: The software has broad functionality and can be 'tuned' to meet a range of end user needs. BSI's support has been excellent.

Nachteile: Setup is complex for someone that isn't completely familiar with the technical details of EDI, XML, and 'procurement systems' that utilize cXML.

The EDI integration to our ERP has absolutely increased efficiency and reduced errors.

Bewertet am 8.11.2017
Michael W.
IT Manager
Einzel- & Familiendienstleistungen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The BSI EDI integration software allows EDI orders from many different companies using many different requirements to all funnel directly into my ERP. This allows for automation and data flow of order, shipment, and invoice processing.

Vorteile: It's very flexible. We have been able to throw complex customer mapping requirements at it and met them every time.

Nachteile: The interface can feel a bit confusing and isn't completely intuitive at first. But with some experience it becomes familiar.

Great so far!

Bewertet am 9.11.2017
Steve R.
MIS Manager
Konsumgüter, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Handles all of our needs. We have the ability to customize almost every aspect of the software at a low cost. BSI is constantly working to get improvements added and they correct bugs when they are found.

Nachteile: The amount of customization can create a hectic software that limits who can work on it and the speed of said work.

Great suite of products

Bewertet am 8.11.2017
Jim W.
IT Manager-Applications Support
Umweltdienstleistungen, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
3/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis

Vorteile: BSI's Avalara connector is a stable and reliable toolset that has saved thousands of hours of manual tax maintenance.

Nachteile: Support has been difficult to get in contact with at times which has caused delays in invoicing. Luckily, we haven't needed to contact them very often.

EWT's experience has been mostly based on the implementation of EDI using the BSI tool.

Bewertet am 8.11.2017
Odie N.
MGR ERP and Analytics
Lebensmittelproduktion, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
3/5
Gesamt
2/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
2/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: If you mean BSI software I gave that in the review.

Vorteile: I like that we have the ability to add data required by our EDI partners not stored in our Exact ERP software.

Nachteile: My concern is not so much the software as the communication between BSI and EWT and our sister company YogiTea GMBH. The response time has been very slow. Many times a scheduled conference call would be missed completely without notification to EWT.

We have worked with BSI for a few years now. Service has slowed down a bit in the past few months

Bewertet am 8.11.2017
Hope M.
AR-EDI Manager
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
3/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
3/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: What I like most is the full automation. Not having to enter orders on our side. Not having to sit and enter outgoing documents one by one daily.
being able to resend documents is easy

Nachteile: I do not have cons about the software. if I had to say something it would be the fact that the explanation of the errors is not enough information so we have to ask about it.

very good

Bewertet am 16.11.2017
Nadeen G.
Accountant
Pharmazeutika, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
3/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: System integrators prefer solutions that can be rapidly interconnected into existing spine switches and data center power. DCEngine is designed with full blind mate rear connections for power and network I/O. Field replaceable units (FRU) can be swapped in under 5 mins with no requirement to disconnect individual cables. The top-of-rack (ToR) switch is all pre-wired to each connector. There is only one power connection point and a handful of network connections for a full rack, simplifying installation.

Vorteile: Attend at least one automation training seminar annually and pass a certification exam
Maintain a minimum of one certified automation programming expert on staff
Make a one-time purchase of software licensing with no required annual upgrades or fees
Lead with Eaton automation and control products on discretionary business

The automated processes this software performs, administration could be more user friendly.

Bewertet am 15.11.2017
Jevon C.
Business Systems Manager
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
3/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis

Vorteile: The software is stable and performs solidly running many transactions through it each day. It is configurable to a good degree to allow us to enable EDI customers ourselves without much need for outside help.

Nachteile: The user interfaces for setup are not real user friendly as our business users sometimes struggle with their required maintenance in the software. Some features that appear to be supported in the software did not work outright and it took some time to get these working and validated.

Overall happy with BSI and the Avatax connector, support could be more responsive with solutions.

Bewertet am 15.11.2017
Caysal L.
Business Application Developer
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
3/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis

Vorteile: BSI Avalara Connector provides integration between our MRP (MacolaES) and Avalara. This allows us to tax accurately and for the most part automatically. BSI provided a taxing solution that MacolaES could not automatically provide.

Nachteile: We have had ongoing issues, caused by MRP (MacolaES) upgrade. (no fault of BSI) That upgrade caused issues with invoices going to console and committing. The issue is still not completely resolved, so I have to manually reconcile invoices for accuracy.

BSI is a awesome EDI software that connects into our ERP system. Ease of use and stable.

Bewertet am 16.11.2017
Cecelia E.
IT Manager
Groߟhandel, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Saves time and improves accuracy

Vorteile: With automation it saves time, improves accuracy entering sales orders, sending ship ack, printing shipping labels and invoicing.
Once the software and customer templates are setup you do not need to micro manage. It saves the IT department time for other projects.

Nachteile: If your customers make any changes to their template and do not notify you beforehand all trading documents will fail. The templates must match.

BSI has been a roller coaster. Some great progress and some bad cases.

Bewertet am 15.11.2017
Aaron Q.
IT Manager
Lagerung, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
3/5
Benutzerfreundlichkeit
2/5
Eigenschaften & Funktionalitäten
1/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: File integration. once you learn the software its not to complex for people to use.

Vorteile: Once its setup, normally don't have any issues. When you can get rep to assist, most of the time he is very helpful and willing to work with you to solve the issue.

Nachteile: Always have to ask for customer rep for help, it's a one man band where nobody else can help us now that Jennifer is gone. Rep was key to us having success and getting things done quickly.

When running properly the software is good. Customer Support is slow at best when there's a problem

Bewertet am 9.11.2017
Verifizierter Rezensent
Controller
51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
2/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
1/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I do not have to manually track sales tax law changes in multiple states.

Vorteile: It communicates directly with my ERP system requiring little, if any, manual work to accomplish daily tasks.

Nachteile: If there is a glitch that breaks communication with my ERP it is virtually impossible to troubleshoot on my own. Getting a timely response from Customer Support has been a constant ongoing problem for me.

The software is easy to use and BSI provide quick CS support for production down issues

Bewertet am 15.11.2017
Amanda W.
EDI Analyst
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis

Vorteile: Easy map creation with the copy and paste method and you can tweak the maps as necessary. I love the email updates of inbound and outbound transactions errors.

Nachteile: Well I need to upgrade to take advantage of the new 860 auto update feature, but as for now the 860 and 852 Sales report file does not load all of the SQL segments to the database.

We use the BSI tools on a daily basis for many customers.

Bewertet am 8.11.2017
Verifizierter Rezensent
Key Account Relations Manager
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
1/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Increase automation for our largest customers.

Vorteile: Easy to customize for each customer which is very important for meeting customer requirements. Tools are easy to use.

Nachteile: Support is primarily run thru one person and requires many calls and follow up to schedule time for resolution, but once a call is scheduled it is very quickly resolved.

Once you understand the software and how it cross ref with GP it is fairly easy to use.

Bewertet am 8.11.2017
Wanda H.
Accounting/Order Entry Support
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: It is concise and organized. Once I understood the cross reference thru a little trial and error and customer support with Great Plains it made it much easier to understand and use.
I work with big box retailers such as Lowes and Home Depot and having a working integrated EDI system is great.

We have had a positive experience with Business Systems Integrators.

Bewertet am 14.11.2017
Mark J.
Accounting Manager
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis

Vorteile: Customer service has been easy to work with. Whenever we have had any issues we've been able to work with them to resolve them.

Nachteile: The software has been easy to work with. Our IT administrator had some difficulties in the initial setup but after we were up and running we haven't had any issues.

One of the smoothest setups I have dealt with from a vendor.

Bewertet am 15.11.2017
Mark D.
Business Process Analyst
Medizinische Geräte, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Dependability and support for configuring our ERP platform properly

Vorteile: Have never had any issues with downtime. Any issues we have have had were related to setup with our ERP platform. Support always quite knowledgeable about our platform to quickly provide a solution.

Nachteile: The user interface for setup of preferences is very basic, which is not an issue, but it is less intuitive when trying to go back and make changes after not having touched it for months.

BSI has great customer service. When we have questions they are quick to reply.

Bewertet am 8.11.2017
Paul P.
IT Support Specialist
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: - Integrates with our system
- Can navigate easily and troubleshoot with it
- Once it is up and running, we don't have to make many changes to it

Nachteile: - With some fields it can be difficult to know when you are trying to enter data
- Sometimes the text is a little small

Average, sometimes long response time for support. Software generally works.

Bewertet am 8.11.2017
Sherwin M.
System Administrator
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Software allowed company to automate tax processing.

Vorteile: Software just needed to be Configured and set to run. Generally doesn't need constant monitoring or reconfiguring.

Nachteile: Service may hang sometimes, creating multiple instances and slowing system down, or not start after server reboot.

The EDI integration for SPS Commerce has been a very cost effective software service.

Bewertet am 22.11.2017
Steve L.
IT Manager
Konsumgüter, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
3/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
2/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: The software is very seem very flexible and allows easy cross referencing of our item numbers and and other attributes to our Trading partners.

Nachteile: The software can be confusing with all the different screens that you have to go through when processing ASN's

Super affordable with lots of bells and whistles for our business which is a complex EDI set up.

Bewertet am 8.11.2017
Susan P.
Director, Business Systems
Möbel, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: EDI at a low cost and quick implementation.

Vorteile: Ease of use and quick response for issues. This is really simple to implement and a short learning curve.

Nachteile: Troubleshooting "exceptions" . As always garbage in and garbage out. Most issue for us are self-inflicted.