inSitu Sales Erfahrungen

Über inSitu Sales

inSitu Sales ist eine mobile All-in-one-Lösung für Außendienst, Direct Store Delivery (DSD) und B2B-E-Commerce.

Erfahre mehr über inSitu Sales

Vorteile:

Very easy to use especially the mobile app. Any sales rep could use it without lots of training.

Nachteile:

Name of the customer does not print on the invoice, and you cannot customize anything. Support not responding neither on emails nor on phone calls.

Bewertungen zu inSitu Sales

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,5
Kundenservice
4,4
Funktionen
4,3
Preis-Leistungs-Verhältnis
4,8

Weiterempfehlungsquote

8,5/10

inSitu Sales hat eine Gesamtbewertung von 4,6 von 5 Sternen basierend auf 14 Nutzerbewertungen auf Capterra.

Nutzerbewertungen filtern (14)

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Nutzerbewertungen filtern (14)

Douglas P.
Owner/GM in USA
Verifizierter Nutzer auf LinkedIn
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A must have, for mobile account management.

5,0 vor 3 Jahren

Kommentare: InSitu Sales offers an outstanding software at a great price. The customer service is outstanding! We run and organize most aspects of our business from mobile billing, account info, routing, sales history and have it all sync with QuickBooks. After our old software was no longer being supported, the switch to InSitu Sales has helped to make us more efficient while providing the customer a detailed, professional invoice.

Vorteile:

The customer service is outstanding! [SENSITIVE CONTENT HIDDEN] and his team truly care about making sure the software is doing exactly what you need it to do. The ability to customize certain aspects to work with the way we do business. The affordability of this software simply can't be beat.

Nachteile:

The time to make certain changes in the software can be lengthy. Need more personal training on how to use new features in the system.

Jim B.
Owner in USA
Pharmazeutika, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

InsituSales saved my business

5,0 vor 3 Jahren

Kommentare: I was using a different product before that was designed for use on a PDA which was really a great product before Microsoft went to Windows 7. The developer decided to stop supporting it and I was left with nothing to do but start searching for a new product. I looked at a few things but they were all too expensive. Then I discovered InsituSales and thought I would give it a try.
Man am I glad I did.
At first there were some issues, but they were always there for me and whenever I asked them to add a feature or just show me how to do something they were on it.

Vorteile:

Ease of everything. Customer service is very good. Price is Right.

Nachteile:

I guess learning how to use it in the beginning, but once I got started it was a pleasure.

Mohamed D.
Managing Partner in Schweden
Essen & Trinken, 11-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Easy to use, but no support.

4,0 vor 7 Monaten

Kommentare: Overall experience is acceptable.

Vorteile:

Very easy to use especially the mobile app. Any sales rep could use it without lots of training. The mobile app is very user friendly, all the icons are big and bold. Also, it does not to be connected all the time to the internet. You can use it offline, once connected to the internet, the app will sync with the server. Unlike Odoo, if not online or it has poor network connection you cannot bill a customer.

Nachteile:

Invoice does not print properly, it does not give you the total number of items billed. Name of the customer does not print on the invoice, and you cannot customize anything. Support not responding neither on emails nor on phone calls. It does not have an automatic integration with Odoo.

Antwort von inSitu Mobile Software

vor 7 Monaten

Hi Mohamed, we do allow the option to modify the template. Here is a tutorial, if we dont have a field supported you can definitely request it to support@insitusales.com or via chat. Please send us your company name so we can coordinate and fix the printer template. Tutorial: https://insitusales.zendesk.com/hc/en-us/articles/204624544-How-to-customize-your-PDF-and-Thermal-Printer-Template

Francesco D.
Senior Territory Manager in Kanada
Essen & Trinken, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Amazing Software and customer service

5,0 vor 7 Monaten

Vorteile:

What I like about the inSitu Sales is all the features that comes with it's literally endless we discover new ones every day, their staff is top-notch and always ready to help, also very knowledgable on the platform and they respond immediately with any situation we may have

Nachteile:

None so far It has everything we need a more

Oscar R.
Project Manager in Puerto Rico
Groߟhandel, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great app, save us a lot of working time!!!

5,0 vor 3 Jahren

Kommentare: Same a lot of working time entering the sales orders.
Improve our sales and the relation with our customers.
Able to organize better our sales catalogs.

Vorteile:

Easy to use, and implement. Very responsive customer service. Help us to customize our company needs. Communication in English and Spanish. Reasonable monthly fee.

Nachteile:

Need more features, but they update and improve the app constantly.

Ken M.
Company Owner in USA
Medizinische Geräte, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Excellent Product for Field Sales and B2B Ecommerce!!!

5,0 vor 3 Jahren

Kommentare: We've just gotten started but already it has provided our field sales people with so much information at their finger tips and allows them to quickly respond to our customers questions.

Vorteile:

This product does so many things for field sales people and does them well! It serves as a quoting, order taking, B2B ecommerce and even CRM tool. Synchronizes our field sales activities with our website and our inside office accounting software. The Insitu techincal support team are great! They work extremely hard to constantly improve their product with stronger features and functionality. We plan to continue to migrate all of our company divisions onto this system.

Nachteile:

There are a few "bugs" but the Insitu team work tirelessly to fix them.

Miriam S.
Bookkeeper in USA
Groߟhandel, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great offline software

4,0 vor 3 Jahren

Kommentare: Very friendly and helpful customer service.

Vorteile:

My salespeople needed a software that works offline and can be uploaded at a later date. As they frequently travel they do not always have internet access and making a client wait for spotty internet to kick it was unprofessional and annoying. This is an easy to use system that can be used for the salesperson on the go anytime, anywhere.

Nachteile:

There were some issues occasionally with invoices failing to import into quickbooks and we needed to look out for that.

Verifizierter Rezensent
Operations Manager in USA
Verifizierter Nutzer auf LinkedIn
Groߟhandel, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

inSitu Sales Review

5,0 vor 3 Jahren

Kommentare: I love it! It made our lives so much easier.

Vorteile:

The software is user friendly and easy to use.

Nachteile:

The app is better with with ios (iphone). The android version is not the same.

Alisha K.
Bookkeeper in USA
Bau, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

InSitu

4,0 vor 3 Jahren

Vorteile:

Easily integrates into QB, customer service is always willing to help.

Nachteile:

Several needed updates cause hiccups in our daily routine

Waqas K.
Director in USA
Groߟhandel, 11-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Overall positive

4,0 vor 3 Jahren

Vorteile:

Easy to use Customizable Have a lot of options

Nachteile:

You need to have good tablet (high processor) to keep buffering time down. We have over 3000 items and with the tablet we were using it was slow.

Antwort von inSitu Mobile Software

vor 3 Jahren

Thanks for the feedback. Let me also address the performance comment. Large item lists requires more powerful tablets or smartphones. In the Android ecosystem is a bit more difficult but something with more than 3GB of RAM should work. In iOS devices the new iPads, iPhones (2018+) and iPad mini (2019) would be a good choice. Moreover, other factors such us multiple warehouse locations and price lists can slow the performance but with a powerful device should be ok. Thanks again!

Ahmad A.
Sales manager in USA
Unterhaltungselektronik, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Insitu sales your best choice for on the road invoicing

5,0 vor 3 Jahren

Kommentare: I am using it to maje invoices and track my sales ,inventory, profits, customer service,and organizing customer visits

Vorteile:

Very easy to use Synch with Quickbooks Has so many useful features in luding routing and customers geolocation

Nachteile:

Every aspect of the app is good ,i have no complains

Aaron W.
CEO in USA
Groߟhandel, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great product

5,0 vor 3 Jahren

Kommentare: happy

Vorteile:

We used to have to re input the orders into quickbooks, now the sales reps put them in their selves.

Nachteile:

fine.

Verifizierter Rezensent
Member in Kolumbien
Verifizierter Nutzer auf LinkedIn
Groߟhandel, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Addressed most of our needs

5,0 vor 3 Jahren

Vorteile:

- Very customizable - Easy for end level user

Nachteile:

- Might be complicated to setup - Customer service could be faster

Barry D.
Procurement Specialist in USA
Verteidigung & Raumfahrt, 501-1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Fast and Reliable product

4,0 vor 2 Jahren

Vorteile:

It the best sale management monitor and generate sales.

Nachteile:

It took some time to input and connect all the database.