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Durchschnittliche Bewertung

  • Gesamt
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Kundenservice
    5/5

Über re:spondelligent

Online-Bewertungsmanagementlösung zur Überwachung sowie Analyse von und Reaktion auf Gästefeedback. Ideal für jedes dienstleistungsorientierte Unternehmen.

Erfahre mehr über re:spondelligent

Zeigt 2 Bewertungen

Michèle T.
Leitung Anlässe
Essen & Trinken, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 11.7.2019

"Super helpful tool - perfect support"

Kommentare: I already knew the tool from my previous employer and was now able to implement it in our company. respondelligent helps us enormously for the professional support of the online guest feedback platforms. The support from the respondelligent team is first class and the tool itself is very easy to use. Can only recommend it

Vorteile: That it's so easy to use! And that it pulls all platforms together and you have a complete overview!

Nachteile: It would be ideal if you could merge several TripAdvisor pages in the tool without having to create different "locations".

Antwort des Softwareanbieters

von respondelligent an 12.7.2019

Dear Michele,

Thank you so much for taking the time for this wonderful feedback. It is great to have you as a customer for our review management software and the unique responses assistant.

Kind regards,
Alexander Zaugg, CEO

  • Quelle des Nutzers 
  • Bewertet am 11.7.2019
Sandra W.
Marketing & Administration
Gastgewerbe, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 11.7.2019

"Professional and customer-friendly "

Kommentare: We receive very positive feedback from our clients regarding the answers they have written on the various rating portals. Furthermore re:spondelligent helped us to optimize our website and to write Google-Ads. In the meantime re:spondelligent has become a valuable contact for us in all marketing matters.

Vorteile: re:spondelligent offers a very professional and efficient service. The evaluation responses are written in several languages and are tailored to our company. re:spondelligent does not simply sell something, but deals with the customer and the company. The employees have a great specialist knowledge and understand the problems of SMEs. They are also an excellent partner for the optimization of websites, social media etc.

Nachteile: Actually, there's nothing we don't like.

Antwort des Softwareanbieters

von respondelligent an 12.7.2019

Dear Sandra,

What a wonderful review - thank you so much for your kind words.

It is our pleasure working with you and support your great business with our marketing services and bring it to the next digital level.

Kind regards,
Alexander Zaugg, CEO

  • Quelle des Nutzers 
  • Bewertet am 11.7.2019