Über Engati

Revolutioniere die Welt der Business-Bots und des Kundenservice mit einer proprietären Engine zum maschinellen Lernen.

Erfahre mehr über Engati

Vorteile:

This chatbot builder is quite easy to use when you have a bit of logical understanding and knowledge. It has a lot of features and can be implemented with different parties, including other chat-apps.

Nachteile:

I noticed sometimes the web pages reload and even some buttons don't work. E. the hyperlink or href is missed out for some buttons.

Bewertungen zu Engati

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,3
Kundenservice
4,6
Funktionen
4,1
Preis-Leistungs-Verhältnis
4,3

Weiterempfehlungsquote

8,8/10

Engati hat eine Gesamtbewertung von 4,4 von 5 Sternen basierend auf 22 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (22)

Gaayatri K.
Gaayatri K.
Marketer in Indien
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Easy to implement and good customer support

5 vor 7 Monaten

Kommentare: Building the bot was was easy and fun for the 1st time. Have used different nodes and trained the chatbot on our document as well. That's working fine. The chatbot needs to be trained for all the use cases, and all possible/probable combinations and then it starts picking the context also. Overall, a good experience and it's worth giving a try.

Vorteile:

1. Good customer support 2. Easy to build flows 3. Easy to train the chatbot

Nachteile:

The price might be a bit on the higher side when compared to others, but it covers all functionalities.

Karan K.
Digital Quality & Controls Leader in Indien
Finanzdienstleistungen, 10.000+ Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Best AI Chatbot Platform

5 vor 3 Jahren

Kommentare: I love it, we have already saved so many business hours by using this Chatbot platform

Vorteile:

The ease of creating new Bots is the best in Industry, no one needs training on setting up a bot using Engati Platform. You don't have to ask for a POC as you can configure and deploy your own bot in less that 5 mins Each and every deployment is described in detailed fashion. Customizations can be done in jiffy The product support team from Coviam is very responsive The number of integrations are best- you wouldn't find any other product with so many integrations

Nachteile:

Well actually there is not much. But during the free trial (which never expires though), first 7 days should be with all features enabled for testing the integrations.

Harshit N.
None in Indien
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

There are still errors to be tweaked to make it nearly flawless.

3 vor 5 Jahren

Vorteile:

Simplicity. It's very simple to use. I can mconnect bot to multiple websites. Publish the bot with a few clicks .

Nachteile:

irritating problems like bot not getting renamed, not getting connected to website in mulyiple attempts.

Verifizierter Rezensent
Content Marketing Manager in Serbien
Verifizierter Nutzer auf LinkedIn
Pharmazeutika, 11-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great functionalities in one package!

5 vor 4 Monaten

Kommentare: Great tool, super intuitive and easy to use. Customer support is exceptional and there is no problem that cannot be solved within a single business day. For a SaaS business dealing with a worldwide audience, it's a great way to minimize the workload on our customer support team.

Vorteile:

It's super easy to use and once you take some time to set things up, it can learn on its own. It can adapt to different contexts pretty easily and cover a bunch of use cases. If you were afraid that a chatbot wouldn't sound human, this tool will prove you wrong.

Nachteile:

If you run a small business, you'll find it expensive to start with. However, it really pays itself off if you want to have 24-hour coverage on your website.

Ayush chandrashekhar V.
Intern in Indien
Computer-Hardware, 5.001-10.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

It is really amazing platform with support of extraordinary features

5 vor 4 Jahren

Kommentare: Chatbot building is just a breeze awaay. Getting data from API os supercool . Excellent platform to use Anyday

Vorteile:

1. Intuitive UI 2.Beautiful FAQ Generation using simple NLP. 3 Easy for Non Coders. 4. One click deploy and analytics

Nachteile:

1.REST API features is only what bothers me sometime. Rest everything is perfect. 2. Adding more exhaustive FAQ and documentation is good idea anyday

Mohammed M.
Student in Indien
Computer-Software, 5.001-10.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

It is extremely easy to set up and use across all the platforms. Great scope to grow!

4 vor 5 Jahren

Kommentare: Learnt more about how chatbots can be useful for escalating business and engage with customers better.

Vorteile:

It is extremely easy to set up and I had a fun time playing with it. It is required very minimal work and almost no place where you get stuck. It has a wide range of features and has scope to add on more features to make the product greater. The best part about it is that the platform also provided good analytic data to track the bot and nature of users.

Nachteile:

The bot could be more customizable using external technology and more better compatible with other web apps. Please provide more video tutorials explaining how to use external web apps , json APIs and other core integrations along with the bot.

Delphine V.
Delphine V.
It support and service in Belgien
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Best chatbot builder with a lot of features

4 letztes Jahr

Kommentare: We're very pleased with the possibilities of the chatbot and look forward to see how it develops itself even further with the help of its users.

Vorteile:

This chatbot builder is quite easy to use when you have a bit of logical understanding and knowledge. It has a lot of features and can be implemented with different parties, including other chat-apps.

Nachteile:

To change or view some core features, you have to apply to the customer support, like a list of all of the attributes, being able to copy your chatbot to a live chat bot etc. this is a bit of a hastle, luckily the customer support provides swift feedback and help and are very friendly.

Maxie H.
Head of Business Development: Europe in UK
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

First Chatbot Experience

4 vor 2 Jahren

Kommentare: We wanted to engage people on the website to drive conversions to sales and we'll be tracking this closely.

Vorteile:

The team at Engati assisted us every step of the way. The developers were quick to react to specific requests and their customer service is exceptional. Still early days for us, but the experience has been a good one so far!

Nachteile:

The Youtube videos were a bit outdated. For non-techies, a simple process flow may work.

Alina M.
Outreach Specialist in Ukraine
Marketing & Werbung, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

One of the best on the market

5 vor 4 Monaten

Kommentare: The overall experience is pretty great. I love how much support they are always ready to provide

Vorteile:

How customizable it is. There are many chatbots but very few that can be used in that many work spheres.

Nachteile:

I am fully satisfied. I wish it cost a bit less but we all ish that, don't we.

Vidit G.
Vidit G.
Web Designer in Indien
Verifizierter Nutzer auf LinkedIn
11-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Engati has the potential to become one of the leading commercial chatbot platforms in the world.

4 vor 4 Jahren

Vorteile:

The thing which I liked the most was its intuitive UX and easy learning curve. The portal allowes you to develop and develop a chatbot on multiple platforms in a matter of minutes.

Nachteile:

I think the JSON API functionality can use a little work. The portal can greatly benefit from better tutorials, documentation and blogposts.

Chris C.
EVP in USA
Finanzdienstleistungen, 11-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

looked at AI bot from several sources. Their Facebook version is topnotch.

4 vor 5 Jahren

Kommentare: We hope the bot can take all the missed live chats.

Vorteile:

Ease of use. Their team is great to talk to. I like how I can import/export the dialog file. Really easy to add/edit/combine the rule-based dialog live or in excel.

Nachteile:

It is Great on Facebook. Bot to Live on my website not quite there yet. Same with chat transcript import into my CRM. However, they are working to have both features ready soon.

Sagar D.
Software Engineer in Nepal
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Simple though powerful bot building platform

4 vor 4 Jahren

Vorteile:

I like the how the platform works around simplicity that provides easier way to learn and work to build bots. The good part is that it provides multiple platforms to integrate bots to like Facebook, Slack, Skype, Viber and more.

Nachteile:

The platform is working on some targeted domain like FAQ bot when I seem to require more generic ones like dialogflow.

Vinod G.
Businessman in Indien
Geschäftsbedarf & -einrichtung, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

I was really pleased experiencing the outstanding GUI Engati platform provides.

4 vor 4 Jahren

Kommentare: 1) Good GUI so easily implements our ideas into a Chatbot.
2) Saves time.
3) No need for any programming knowledge to create a basic chatbot.
4) Free of Cost.
5) Good Data Analysis to assist in training bot better
6) Easy JSON API integration.

Vorteile:

As I said, GUI of Engati platform is the best amongst all other Platforms in the market. It was so user-friendly that even a person like me having no prior programming knowledge was able to create a decent application-oriented chatbot. Moreover, the statistics and data it provides regarding the interactions of users with it are also very nice. It is really a handy feature for developers. It really helped me train by Chatbot to the best. Overall, it's GUI combined with the data analysis it provides gives it an edge over other platforms in the market.

Nachteile:

The website back-end is not so good. I have only this complaint about the platform. I noticed sometimes the web pages reload and even some buttons don't work. i.e. the hyperlink or href is missed out for some buttons.

Shivendra R.
Student in Indien
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

It was a fun experience, learning about new platform for chat bot development

4 vor 5 Jahren

Kommentare: The ease of setting up a bot on our site and the usefulness of having a bot on the Facebook messenger.

Vorteile:

It's ease of you. And how one can develop even without knowing prior knowledge to any programming language.

Nachteile:

I ran into a few bugs while building my bot, but they were fixed soon enough. Other than that maybe having your own API sever would help alot.

Subham A.
Subham A.
Student in Indien
Maschinenbau oder Wirtschaftsingenieurwesen, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

I tried to integrate in one of my friend's fb page it was so easy and works flawlessly . 5 star work

4 vor 5 Jahren

Kommentare: The best was the replies and instant ones which helps more people to subscribe through our page and let it increase and Ultimately we achieved it.
Benefits as experience of using a chatbot.
And although deployment stuff.

Vorteile:

The best part of this software is the ease at which we can integrate to pages, channels like slack and etc. So it was damn cool and the Deployment doesn't take much of the time .

Nachteile:

The least i could tell is that there are no proper length tutorials on this. Its a plus point if people with no idea of chatbot will actually use chat bots.

Verifizierter Rezensent
Software Specialist Intern at Nokia Solution and Networks in Indien
Verifizierter Nutzer auf LinkedIn
Telekommunikation
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

I feel engati is am amazing platform but it lacks a few basic requirements like Advanced APIWebhook

5 vor 4 Jahren

Kommentare: Easy chatbot customizations
Friendly and inititutive UI

Vorteile:

Simplicity and Uniqueness. I strongly feel it provides awesome FAQ generation and Waterfall model bots . The Payload part is beautiful but lacks a few major API Integrations. Overall its amazing for Medium and small Context chatbots

Nachteile:

API Webhooks. Please add more POST and Put options. Integrations. Adding more Integrations to third party app would be good.

Jatin N.
Student in Indien
Hochschulbildung, 5.001-10.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

I really think this product is out of the box. Such Ease helps me building fast bots.

4 vor 4 Jahren

Kommentare: Absolutely amazing platform to get started with Bots and Side assistant on Pages.
Thanks.

Vorteile:

Excellent Customer Support. Beautiful UI helps me focus on Product. Natural Language Processing helps me to extract right Lexemes out of Sentence

Nachteile:

Felt more features like API Hosting and Self hosted API is a better option. A bit less cost would definitely attract more MSME's and individuals

Chinmaya D.
Student in Indien
Computer-Hardware, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Nice tool to get started with building dynamic Bots

5 vor 4 Jahren

Kommentare: Amazing kickstart software to start building custom and cool bots. recommended.

Vorteile:

1. Simplicity and Ease - I can Surely say this is the best custom bot framework ever. The Intergration part is supereasy and intresting. 2. UX - Smooth and Nice Design

Nachteile:

1. Bit Expensive for Startup but good start. 2. Adding integrations like api.ai will get you full stars.

Akilesh K.
Developer in Indien
Internet, 11-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Amazing platform to get started!

4 vor 4 Jahren

Vorteile:

1. UI is simple and beautiful. Keeps the flow of the activity continuous 2. Customer Support is quick. Very responsive. 3. Support for third-party integrations such as Weather API

Nachteile:

1. Would prefer API webhooks to increase functionality 2. Minimal environment for Developers 3. Costly for small businesses

Dario R.
consultant in Kolumbien
Think-Tanks, 501-1.000 Mitarbeiter
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

I really liked the platform, I tried other options for create Bot or prototypes and were insufficien

5 vor 4 Jahren

Kommentare: Its a very easy solution to create and test your own bot

Vorteile:

The best for me, was the possibility to "train" the software with your own needs. It helps a lot to personalize your bot.

Nachteile:

It would be great if the default answers can be consulted and modified. In addition, it is recommended that the software could be used in another language, Spanish or Portuguese.

Bertin V.
Gerente de Herramientas in Kolumbien
Outsourcing/Offshoring, 10.000+ Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Totally recommended

5 vor 4 Jahren

Vorteile:

Its very powerful, you can code your own backend with the JSON platform and the final result is very life-like

Nachteile:

it needs more options like text to speech or voice recognition.

Verifizierter Rezensent
Product Manager in Indien
Verifizierter Nutzer auf LinkedIn
Transport/Güterfrachtverkehr/Schienenverkehr, 201-500 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

ENGATI - The Bot

5 vor 3 Jahren

Vorteile:

It is easy to integrate and creating auto replying FAQ is also easy.

Nachteile:

Manual Training required for regular questions coming in.