Secure Messaging made easy

Bewertet am 2.7.2019
Ali M.
Information Security Analyst
Krankenhausversorgung & Gesundheitswesen, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall Qliq is a great product that is widely used and appreciated by our staff.

Vorteile: The application is easy to use and learn. The installation of Qliq on both desktop and mobile devices does not take a long time. Customer Service is relatively quick in responding to any issues. The features such as escalated notifications, urgent flags, group/broadcast, and delivery notifications are great. Our organization has seen a significant improvement on response time when using this application

Nachteile: On occasion when you have the same account running on multiple workstations/mobile devices some messages received are not sent to all workstations/mobile devices. Qliq Customer Service is quick on resolving this issue.

Good for small users

Bewertet am 5.12.2018
Mark anthony G.
Manager
Krankenhausversorgung & Gesundheitswesen, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
3/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Homehealth communications with field nurses.

Vorteile: Its a HIPPAA regulated messenger for home health with encrypted messaging and file sharing.

Nachteile: Expensive, the charge per users, plus sending pictures is not clear, i wont allow to upload a higher quality picture or bigger files. For amount they charge they should update their app for a better quality.

Would definitely recommend, a MUST for healthcare businesses!

Bewertet am 11.4.2018
Pete S.
Business Development & Media
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Vorteile: Simple, clean, easy to use interface, doesn't require any kind of training as it feels pretty much like the controls on your iOS or Android phone. The photo and video option are a big plus for our business and it works across all platforms seamlessly. Excellent background information and FAQs available on the website.

Nachteile: Not really any cons to the software or its performance; it's just difficult as you implement it. For new patients, it's simple, as we introduce this as the primary method through which we'll be communicating; for existing patients, it is more difficult to get them to conform.

secure team messaging

Bewertet am 28.4.2019
Verifizierter Rezensent
Nurse Practitioner
Krankenhausversorgung & Gesundheitswesen, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: I like the secure aspect of this messaging app, as well as the ability to reach multiple groups across the healthcare system.

Nachteile: If multiple users haven't "bought in" to using it, the purpose can be defeated in the sense that they are not available within the app to message.

Excellent for secure texting

Bewertet am 19.9.2018
Charlene W.
Owner
Krankenhausversorgung & Gesundheitswesen, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I have clients who needed to submit pictures of insurance cards, and other private information, who mainly use there cellphone for these tasks. The ability to be able to print entire conversations, including pictures, from the main computer is monumental. These conversations can also be stored on the computer in secure files. Needing a password to access this program is an added security measure. Having customer service respond to issues immediately, is also awesome.

Vorteile: Love the ability to be able to print entire conversations from the PC. Also like that I can send texts from my computer to client's cell phones, securely. Can send secure attachments. Chris, who is my customer service rep was helpful in getting my account set up.

Nachteile: Had difficulty in getting contacts setup. Clients were not sure on how to finish the setup instructions. Was a slight learning curve as I kept forgetting that to manage my account I had to log in to my account online - not try to make changes through the app.

Great notifications, easy secure texting

Bewertet am 13.3.2018
Jill S.
Owner
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Vorteile: Notifications on mobile are prompt and especially clear with a pop-up window. Multiple layers of security.

Nachteile: App regularly purges old messages. There does not appear to be a way to modify this in settings. App frequently has "vocal" alert when cell service fails.

It could be better

Bewertet am 31.5.2019
Verifizierter Rezensent
Business Owner
Krankenhausversorgung & Gesundheitswesen, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: - Very secure with patient info!
- Nice that documents can be shared
- Face ID recognition capability
- Can be synced across more than one device

Nachteile: - Incessant alerts are beyond excessive and annoying!
- Typing in a message can be cumbersome, like if I want to go back and fix my message it makes it very difficult as the cursor constantly goes back to the bottom
- I don't like that documents uploaded automatically delete so quickly