Loxo Erfahrungen

Loxo has been a game changer for us

Kommentare: The Loxo team is also incredible. You know it when you meet smart, professional people that are really good at what they do. Loxo is full of people like that. Everyone we've worked with from sales, to implementation, and in service of our account has taken great care of us. They are super responsive, have a can do attitude, and get the results. We're not tech savvy at all and the Loxo team has really done a great job of making this easy on us and getting our recruiters fully implemented, functional, and happy.

Vorteile:

Loxo is very intuitive, full of time saving features and automations, easy to integrate with the web and other programs--and it gives our recruiters an extremely simple, and powerful tool they can use to be productive anywhere they can get on the internet. But Loxo AI, Source & Connect are the "muscles" that really make it go the distance for our team. We've used two other ATS systems that we liked, but Loxo is the best by far!

Nachteile:

We just completed our 1 year roadmap review with [SENSITIVE CONTENT HIDDEN] and we're really happy with everything. I don't have anything to report here.

Loxo is a great all-in-one solution for recruiting

Vorteile:

The platform is robust, offering solutions for sourcing, pipeline management, ATS, CRM, business development, management and back office processes...yet it's really intuitive and easy to use. They also offer great support through use cases and live chat.

Nachteile:

We haven't found Loxo lacking in any way.

Worst Platform, the Sales Rep Lie on top of the Customer Service Mgr not caring at all

Kommentare: Very upsetting. We asked for training multiple times...we left a software company that provided stellar customer service and 1:1 devoted training only because Loxo promised we would be able to source candidates and save money but not having to have any other paid recruitment platforms. That is a LIE. Then when we asked for our date, ALL THE SUDDEN the Customer Service Manager, [sensitive content hidden], who is the worst, decides now she has the time to reach out to us. Instead of listening to our concerns that we had and trying to save us, she repeated herself and not hearing ANYTHING THAT WE SAID! Or the facts that we have when we were promised one thing and met with the opposite. Not to mention the amount of times we asked for help and were not provided any.

Vorteile:

We do not like anything about LOXO and it is simply due to the lack of customer service and the amount of times we asked for help and did not get the guidance needed.

Nachteile:

There is no 1:1 training, they put you in a class with a guy that talks super fast and you do not get to stop and ask questions until the end of the hour which by then, you are beyond confused. When we asked for more training, they put us back in the same class, with the same gentleman and never listed to what we actually needed. UNTIL WE WANTED TO CANCEL!

Levo Resources Review

Kommentare: Great so far. [sensitive content hidden] has been very supportive and the tech support team tackles issues efficiently.

Vorteile:

User friendly and easy to set up and start working

Nachteile:

Invoice template can be improved by allowing an insertion of my company logo and allow business address modification. Also, for consultants on billing the hour tracking is terrible. It would be nice to see a more robust portal for consultants to enter their weekly hours worked.

Loxo Is An Amazing Service!

Kommentare: FIVE STAR!! Overall, I haven't been able to see a technology that is as clean, efficient, and budget-friendly. I highly recommend this to companies that need to get going quickly with their contact cadence needs.

Vorteile:

I really liked how organized and clean it is.

Nachteile:

Adding emails and integrating platforms is not the smoothest I've seen.

I love Loxo

Vorteile:

I’ve been using the Loxo platform for some time now and I must say, it’s been an absolute game-changer. The platform is incredibly user-friendly and accurate, making it a breeze to navigate through various features and functionalities. It’s clear that a lot of thought has been put into its design to ensure a seamless user experience. What sets Loxo apart, however, is their exceptional customer service. The team is always ready to assist with any queries or issues, ensuring a smooth and efficient resolution every time. Their dedication to customer satisfaction is truly commendable. I acknowledge [sensitive content hidden] who jumped on a call with me to speed up my new email setup. The combination of a fantastic platform and stellar customer service makes Loxo a standout in the field. I would highly recommend Loxo to anyone looking for a reliable and efficient platform for their needs. It’s not just a platform, it’s a partner that you can trust.

Nachteile:

N/A - Everything is really nice and neat.

Worst decision ever. Some good features but can't do any of the basics

Kommentare: Great during the sales process but as soon as you join and get passed on to somebody else it just went downhill.

Vorteile:

The look of it was nice and fresh. Sourcing promised a lot also as a feature.

Nachteile:

Inability to format CV's within the system before sending to clients. Customer support - My customer success manager ignores most messages or issues. I've been trying to cancel and it's just on deaf ears.

Really pleased with Loxo....it will make a material difference to our business

Kommentare: Really good in the main. Some of the communication back in the initial set up was a little slow and we had to chase which was a bit frustrating but it did improve dramatically when [sensitive content hidden] did our training, she was brilliant, can praise her enough.

Vorteile:

Easily functionality, navigation and good UI and very recruiter process friendly

Nachteile:

Its a bit candidate heavy but we know this is being addressed

They don’t let you cancel your subscription

Kommentare: The customer service is not good, they do not help when it comes to wanting to cancel the subscription. I am still waiting for a response after 10 follow ups I'm tired of waiting and taking other courses of action. Understand the product before your sign up to a service because you may run into a company that doesn't allow you to unsubscribe

Vorteile:

Nothing at all, I still haven’t been able to cancel

Nachteile:

Everything especially customer service and under average solutions.

best of the rest!!!

Kommentare: overall it was good cant really complain the onboarding was good as well

Vorteile:

easy to use great service fast reliable good customer service ai is pretty good (even thought i didn't use it much)

Nachteile:

it has one major downside i priced it around with a few different CRM IT COMPARES a bit more expensive then most of them!

It does it all

Kommentare: It has been great. I get multiple emails each day from other companies offering me products and services that seem great. But I can always respond, "My ATS already does that at no additional cost."

Vorteile:

Loxo is one of the most affordable ATS that I've run across. It does everything that our previous systems did and so much more. Also, it is cleaner, faster, and easier to use. Customer Service is always available. They are always rolling out new features.

Nachteile:

I wish it was easier to bulk select candidates from a list of over 25 people.

Great ATS!

Vorteile:

This is a simple, easy to use, intuitive ATS for recruiters. It's especially great for recruiting consultants, agencies, and executive search firms. I can track everything - the reporting feature is great. UI is simple. Lots of bells and whistles like AI search, sourcing, and email campaigns. They also have fast, reliable, and friendly support! The team is great.

Nachteile:

There are no major cons. I think this is a great tool.

Solid ATS with a CRM for small-medium sized businesses

Kommentare: Loxo has been great for myself, my team, and my clients.

Vorteile:

Customer support - greatChrome extension - great Resume parsing - goodOutreach campaigns - goodPower calling / SMS - good Contact info reveal - OK

Nachteile:

No desktop / mobile appWeb app can be quirky. UI is updated frequently which impacts my userflow. Their support team is helpful, but it is frustrating to relearn the system.

Pushing the boundaries!

Kommentare: Excellent. I'm happy I waited for recruit-tech to catch up and for the most part I believe it has. Use Loxo as the new standard and decide from there.

Vorteile:

Loxo is really pushing the boundaries for the benefit of the search industry as a whole and in my opinion it's long overdue. The UI is simple, attractive and easy to use and the functionality puts an emphasis on quick inputs, workflows and effective sales execution which makes it ideal for any agency recruiter. It's free to try the CRM and ATS so a no brainer. I was hooked.

Nachteile:

Some of the outreach and source features leave room for improvement but they are very new and still being built out but there is more then enough there to get started so I'm glad they didn't wait to release what they have. Most wont even know the difference.

Loxo

Kommentare: CRM & candidate management.

Vorteile:

Loxo is the best platform that offers a combination of applicant tracking & outreach/CRM

Nachteile:

Reporting is not set up to be super usable. we have to export the data and create our own reports to use it effectively. There are also a number of metrics that aren't tracked that would be super useful

Managing Director

Kommentare: Overall extremely positive!

Vorteile:

The software is modern, easy to use, which helps when hiring new recruiters. It's also a great combination of ATS and Data source, which makes it terrific when it is all rolled up into one.

Nachteile:

Nothing at this time. We look forward to working with Loxo to customize for our internal processes.

Net Generation ATS

Kommentare: Excellent ATS - It may look pricey, but if you add up what you get it is right in the ball park - You get - phone system, email campaigns, email and phone search lookup, LOXO source to search for candidates automatically, lots of email and automation pipeline triggers for auto emails. Reporting is adequate. Support is very strong - conversion was great and easy - we did over 80k records with no issue from PCR.

Vorteile:

Its simplicity - Its design allows for simple navigation that is logical. You can tell it was not a patched system that was put together over the years. It is strait foreword with really simply drag and drop parsing and pipeline candidate tracking . Its source capability and ability to find email addresses and phone numbers is next generation ability beyond other ATS's. It is flexible and allows record field customization and custom forms that we have implemented for candidate intake and qualification and even job order forms. Outreach email automation is awesome. I can drip campaign hiring managers forever if I want.

Nachteile:

The Mobile version is very basic. Its not really anything beyond a contact lookup. They need to improve this so that you can run your business from your phone if needed. I am told that this is coming in 2021. They also need to make the search better with facets that allow further refining a search after you use their search builder categories. If you are a Boolean Pro you can do anything in search but we are not Pro's. You cannot get voice mails on their system from the road because the mobile version is not expanded yet.

Best All in One CRM on the Market

Kommentare: My experience over the past year is that the company genuinely cares about their customers and keeping them happy. Anytime I've had any technical issues, they've been on it to fix within minutes. When you make suggestions, they are very open to making improvements. What I like about Loxo is that it's a one stop for all my needs. Before I started with Loxo, I had demo's with many other systems, and while a few of them were slightly less expensive up front, they would end up costing me more due to the integrations that Loxo has to offer. For example, without Loxo I would have to have separate Job Board accounts with limited posts, would have to get an email campaign program and an autoresponder, I would have to add a texting app and pay for leads from a lead source (they provide 100 free email leads per month). I don't have the AI Jobs but is something I would like to consider adding on in the future.

Vorteile:

This software combines an ATS, CRM, Job Posting Tool, Candidate Tracking, Texting, Campaigns, customization, AI technology, and more. They are continually improving and making the program better and better.

Nachteile:

When posting jobs, there isn't a multiple post feature or a mass edit/delete/repost option. So every two weeks when I refresh my job posts, it's a long task to refresh, close, or add new jobs one at a time. An option to mass update/post would be a great feature.

>1 year user for agency staffing recruitment & sales

Kommentare: Bottom line, Loxo has been a right-sized tool/platform for our agency with everything we need to operate effectively and nothing unnecessary that is beyond efficacy for where we are at in the marketplace.

Vorteile:

There is nothing clunky about Loxo at all. Very user-friendly, intuitive and easy to spin up new requirements (and new clients even easier) while including as many or as few talent acquisition team members to quickly and effectively get the req into production and identify candidates through the database or capturing applicants.

Nachteile:

While not something I necessarily "dislike", it would be nice to view job details for multiple jobs within a single page versus the need to open multiple tabs. Like many recruiters, my browser windows are consistently chock-full of tabs and the need to refresh pages in various tabs while supporting efforts on multiple requirements can be cumbersome. The only other suggestion would be a "preview" option or a quicker path to job details or job descriptions besides going through an edit screen.

Great ATS and More!

Kommentare: I've enjoyed working in the product, and the team has been nothing but helpful and responsive since Day 1. I would definitely recommend Loxo to anyone looking for a combination of intuitive ATS features and sourcing capabilities within one single platform.

Vorteile:

I found the ATS functionality to be very intuitive and robust. It's very easy to source candidates in Loxo or add them manually into the platform, and then assign them to a particular job. With the ease of tracking candidates' activity, logging call or email notes, and moving them throughout the pipeline, Loxo does a great job of making the recruiting process more efficient. This is definitely appreciated, especially at a reasonable budget for a small team like ours!

Nachteile:

Although not a major complaint, I sometimes found the sourcing function to be less than adequate, given missing profile information for candidates. That said, they recently completed a major update and the databases should be more accurate and up-to-date now, for more reliable sourcing.

When I first started using Loxo I was cautiously optimistic. Glad I followed Through.

Kommentare: easy to input and find candidates within the software, cut research time in half.

Vorteile:

Easy to use interface. The loxo Chrome attachment is awesome. It has cat my research time in half. The calling interface is really cool. The way that it tracks everything I do with a candidate. Phone calls, email, submission etc... Works really well. They are also on top of constantly updating and then letting you know what the update is and how to use it. I do not use the forms feature but it looks easy to use based on the video instructional they put out after it was released. Every new feature or update is like that. I am an old school recruiter that was just looking for a place to store resumes and have easy search features to find them later. This does that and a whole lot more. So well and easy to use that it pushed me to using a lot of features I never thought I would use. I was using BigBiller before this is head and shoulders better in everyway.

Nachteile:

The mobile version is terrible!!!! Only complaint. Man it is so hard to access candidate info. I have to turn my iphone sideways and you still do not get the whole details screen.

Very happy with Loxo

Vorteile:

Loxo is user friendly and easy to learn. I have not used another ATS so I may be biased but I love the functionality of Loxo. When other companies approach our team, we usually find that Loxo offers most if not all of what we need compared to other similar products. The support team is responsive and friendly and resolve issues quickly. The newer automation features have been a game-changer for us.

Nachteile:

We would LOVE the ability to text from a cell phone. I use the text feature all day long and it is frustrating that I can't use this feature when I am away from my desk.

LOXO ATS & CRM

Kommentare: Loxo is very user-friendly and there are a lot of great features. I have nothing constructive to say at this point. I am very happy with Loxo.

Vorteile:

What I like best about Loxo is that it is an ATS & CRM! I have been using the Loxo free version and just decided to invest in the premium version and I am super excited as there are so many more benefits & features. I have been following Loxo since I started my business and I can’t believe how the platform has evolved in just over a year and a half. Using Loxo helps me become much more efficient, saving time and keeping organized.

Nachteile:

There are some features that are not available in Canada but will be rolled out soon, within the next 2 months.

Great Product Coupled with Great Service

Vorteile:

- initiative and easy to use - able to manage the 360 recruitment process with its tools - excellent reporting functionality - highly responsive customer service

Nachteile:

- lack of mobile app - some functions don't work for Japan

Sr. Partner

Kommentare: Awesome!

Vorteile:

It's interaction with Linkedin. Ease of use. Customer Service, especially.

Nachteile:

A few items here and there, but nothing major.