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Über Drip
Drip ist das weltweit erste E-Commerce-CRM. Tausende von B2C-Vermarktern absolvieren traditionelle ESPs und verkaufen mehr mit Drip.
Their multichannel touchpoints help me to maximize the contact I have with clients and make sure I'm hitting them where they'll actually see me.
Expensive in the market when compared to other tools and it is burden for freelancers and early stage bloggers.
Nutzerbewertungen filtern (181)
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Nutzerbewertungen filtern (181)
In Betracht gezogene Alternativen:
Drip Is A Great Email Marketing Software
Kommentare: It was a nice overall experience with the Drip. My team used this tool as the best source of our revenue.
Vorteile:
We used Drip last entire year, for our email promotions and automations. It's the great tool I used so far.
Nachteile:
It's not 100% complete as per my experience of use so far. I liked the features, but it's should be more way better.
In Betracht gezogene Alternativen:
So many possibilities with Shopify
Kommentare: Drip solved problems we didn't even know we had. For example, we are able to automate a lot of our social and email marketing through Drip before a team member takes leave of absence so things aren't going to hurt as bad for the team as a result. We could not do that previously and would have had to leave money on the table while they were gone (we are a small company.) Currently we have really just focused on our brick and mortar business with Drip but I anticipate when we ramp it up for our ecomm store we will see some really interesting results there too. Our overall experience has been very positive.
Vorteile:
If you sell a lot of different types of products and customers, Drip's ability to help you segment people automatically is amazing. We switched from MailChimp to Drip when Shopify broke and MC broke up but we also needed something more robust for our click and brick as our ecomm started to take off. I love that you can trigger events based on actions like when a subscriber clicks on a certain page on your website and the Facebook custom audience integration is very useful and has upped our targeting strategy on social too. Looking back on what we were doing with MailChimp vs. Drip, I kind of just laugh. They're hard to even compare. This is a full blown marketing and CRM suite and Mailchimp just sends emails. I still feel like I have more I can learn and do with Drip which is exciting. Support is very helpful and quick.
Nachteile:
The email builder is improving but needs work still-you need to really inbox test because it will not save you from yourself. Images are skewed in some email clients if you check the "constrain image" box for example, so don't check that box! There are some other weird bugs in it but they just came out with a new version which is for sure an improvement. You can now select your products from your Shopify store which is HUGE but I would love more flexibility on integrating products and collections dynamically. The alt text doesn't work in the builder which seems weird to me and I don't have a big enough team to hand code the amount of eblasts we send. I want to add I don't think this is for the casual marketer. In other words, you could get overwhelmed very easily by the bells and whistles so while this is awesome for marketing automation geeks, I would make sure it isn't too complicated for your business goals.
State of Drip - post LeadPages acquisition
Kommentare:
Drip used to be great. Really great. I've been with them since the very early days and I never had any problems. Plus, their support was excellent.
Unfortunately, after the LeadPages acquisition, things started getting progressively worse. Not right away, but slowly, automation started failing, workflows would get stuck, or simply not fire for no particular reason, etc. And support times got slowly worse until the crazy point we're at today, with support getting back with feedback after more than a week almost each and every time.
I never thought I'd be writing a negative review for Drip of all things. But, here I am, planning my migration.
Vorteile:
The automation is top-notch. When it works.
Nachteile:
The automation simply doesn't work all the time. For now particular reason, workflows get stuck, or just don't fire. Tags get applied twice. And support is, well, they're just not there. The support wait-times on my last few issues was litteraly always 8-9 days until the first answer from them.
Antwort von Drip
vor 6 Jahren
Hello, Eugen, Thanks for putting your trust in Drip these past few years and for taking the time to tell us about your experience. The truth is that we¿ve been growing pretty quickly this past year, and our own growth kind of outgrew our support britches for a little while. That being said, we¿ve been busy expanding our support squad. While support had previously been offered from 9 am ¿ 5 pm, M¿F, we¿re now helping people an extra 20 hours per week from 7 am ¿ 7 pm, M¿F. This has cut our support response time significantly, and our No. 1 aim is to help answer everyone¿s questions well within the 24-hour mark. We don¿t ever want people to feel like they¿ve been left hanging, and we¿re sorry you¿ve felt some pangs as we grow. We haven¿t been seeing any issues on our end in regard to automations working, but we¿re hoping that we¿ll be better able to answer your concerns with our extended support. Thanks again for your review and for riding along with us as we grow.
In Betracht gezogene Alternativen:
Using it for all our clients
Kommentare: My experience been awesome - as I also manage marketing campaigns for small to medium businesses, I recommend them using the application too.
Vorteile:
I like the easy of use and all the integrations that Drip provides. It is very useful to my business.
Nachteile:
I do not have what to dislike in Drip. They do what they have to do.
Antwort von Drip
vor 2 Jahren
Hi We are delighted to hear that you enjoy Drip's platform. It is good to hear that you use automations and are happy with the ease of use and integrations. Best regards, Sebastian from Drip.
In Betracht gezogene Alternativen:
Great UI but lacks some advanced features
Vorteile:
The UI is very intuitive; you can start developing your workflows from the get-go. The only way you can appreciate its seamless UI is when you start using different software and you think why is this so difficult?
Nachteile:
Few advanced features like recording sales owners are missing along with advanced formula fields.
Antwort von Drip
vor 2 Jahren
Hi Thank you so much for your review. We are glad you've found value in the product, especially the UI. Best regards, Sebastian from Drip.
A good ecommerce email system, but not without some flaws
Kommentare: Drip was not an easy switch from MailChimp. I will probably go back to MailChimp pretty soon.
Vorteile:
Drip is a good ecommerce email system, particularly for Magento. It's relatively easy to set up automations and manage ecommerce contacts, purchases, and other data. It's similar to other email platforms in terms of set up, templates, and flexibility.
Nachteile:
The demo made it seem like the integration with Magento was the easiest thing in the world, but there were several hiccups at launch. The reporting leaves a lot to be desired, and the automations don't work as seamlessly as I'd like.
A big jump forward in my business!
Kommentare: Excellent. I need data to survive and I need to know what my customers are looking at. I can segment things, see which headlines work best, and give my customers a better product.
Vorteile:
Numbers don't lie. Data is king, and Drip gets me the data I need to reach my audience, particularly as an established business with a large email list. The bigger you are, the easier things run through Drip.
Nachteile:
It takes some getting used to when creating workflows and automations, but it's no more difficult to use than any other product out there.
In Betracht gezogene Alternativen:
A serious contender as an ecommerce CRM
Kommentare: It has been great. The CRM is truly geared towards Ecommerce and there are many ways you can configure the platform for your specific needs.
Vorteile:
I really like the concept behind it. The interface is intuitive and easy to use even for new users. You can configure your campaigns in many different ways and you can know with details what people are doing on your website and what emails are they reading.
Nachteile:
The email creator isn't very easy to use. I prefer other interfaces that are more polished. Also, if you aren't using their forms you cannot get statistics into your website.
Drip automates our email flows
Kommentare: Slow start due to steep learning curve, but very capable and advanced once mastered.
Vorteile:
We use Drip for always-on campaigns, like our website's lead magnet. In fact, creating an attractive lead magnet for our site was super easy to do.
Nachteile:
There is a learning curve for both terminology, and how to set up campaigns and workflows. But once you get the hang of it, it's a really advanced software.
Best email marketing automation software I've used...and I've used A LOT!
Vorteile:
I've seriously tried it all over the past 5 years. From Campaign Monitor, to Get Response. Infusionsoft to Mailchimp. Convertkit, Active Campaign, and that's just the well-known ones. Some for small stints (think 1 - 3 months) others for longer stints (6 - 12). Drip is the only one that I've been using for well over 12 months and am feeling very comfortable with. Down to why this software is great - simply put, most of it's core functionalities are well thought out and easy to use. But then advanced things can still be done even if you're a novice to marketing automation. Sending drip campaigns, setting up subscribe forms and linking with other software to create automatons, all super easily done. Overall is a really well thought out piece of software, and the easiest to use considering its power.
Nachteile:
Some things are quite tricky to do. For example, you would expect to be able to set a simple trigger link in an email, except that requires setting up a completely separate automation. You can't set triggers to happen at certain times, and it can be a pain to get your email template looking good (plain templates are awesome but sometimes you just want to be able to adjust things to make it more personal). Adding call-to-action buttons to emails is also insanely difficult, simply getting the colors to match your own brand is impossible. But all these are minor gripes in the grand scheme of things!
Antwort von Drip
vor 6 Jahren
Hi Steve, Everyone here at Drip appreciates the time you took to write us a review! Since your review just a couple of months ago, we have actually launched the Visual Builder for all of your emailing needs! No more trouble adding call-to-action buttons or getting the colors to match your brand. The new Visual Builder allows you to easily build big, beautiful emails outfitted with images and brand styling for when you need to do more showing instead of telling¿ All the formatting. Zero coding. Thanks again, Sam from Drip
Drip is a lean email marketing automation platform laser-focused on workflows that's great for B2Bs.
Kommentare: We were able to significantly cut costs from our previous ESP by switching to Drip while retaining most of our functionality (only losing landing pages, but Leadpages offers a good alternative that is still affordable at a fraction of the price). We are in the process of moving to a marketing automation suite only because one problem we encountered with Drip was that it was difficult to synchronize data between our legacy platforms.
Vorteile:
Drip has the powerful automation features that you often have to pay thousands of dollars more a year for with marketing suite platforms. If you only need the automated email portion and not all the other features, Drip delivers a streamlined experienced that's designed to cater to B2B users that want to utilize nurture campaigns to cultivate and convert leads. Because of this, creating workflows is incredibly simple and intuitive. The platform also has some interesting features you don't find in many other ESPs, such as being able to check a box to re-send emails using a different subject line to contacts who don't open the first one. It also does not deal with contacts in lists, but rather contacts live in only one instance in the platform and rather than using lists to segment your contacts, you use tags. Some may dislike this approach, but I personally find being able to get away from endless lists to be liberating.
Nachteile:
The platform lacks a WYSIWG editor, and only works with html or plain text. While this may be fine for many users, it might be off-putting for those less tech-savvy users who are used to creating and editing emails inside of their ESP. Also, the platform, in my opinion, is deceptively counter-intuitive despite its simple appearances. As someone who has used several of the popular ESPs on the market (Mail Chimp, Constant Contact, Stampready, etc...) I found the process to create and send emails confusing and had to contact support several times initially. This was rather frustrating because at the time they only offered support via email. I understand that they are trying to expand support to other methods however. I like to call someone if I'm having a problem, so the lack of phone support was a miss for me.
Antwort von Drip
vor 6 Jahren
Hi there, Thank you so much for taking the time to write us a review. I wanted to let you know of the changes to our email editor since your review. We now offer a Visual Builder which is a really awesome way to showcase what you¿re offering through the power of pictures without messing with any code. Simply point and click to add images, buttons, columns, and more. It¿s a whole new way to brand your emails, showcase your products, and sell more stuff! Thanks again, Sam from Drip
In Betracht gezogene Alternativen:
Comprehensive software!
Kommentare: Cool. It's way better than Active Campaign! Early days, but looking promising!
Vorteile:
Nice drag-and-drop templates, and an intuitive user interface. Also seems more reliable than AC was.
Nachteile:
It's occasionally buggy with our RSS feed Also, the reporting sucks, as it's a whole day before analytics appear after an email send
Great And Easy To Use ESP
Vorteile:
The design and interface is beautiful and very easy to use. I can imagine that even people completely new to email marketing would figure it out very easily. Great email builder tool. Easy to integrate.
Nachteile:
Our primary issue was with the magento integration and it only pulling in some of our customer data. Ex: It would show that we had just over 10k customers, which is a fraction of the real number. When we switched to Klaviyo it displayed correctly.
The interface can change quite a lot on you in the course of a year
Kommentare: Drip's support team is quite helpful, but the software itself doesn't do the user many favours. It does save you time with email workflows, but the process of using Drip day in and day out involves a lot more clicking and re-filtering than necessary.
Vorteile:
We handle a lot of our email marketing through Drip and we're able to set up some complex workflows and rules to save a lot of time, while still offering our own customers a good, consistent experience.
Nachteile:
Drip's UI can change quite a lot, and their latest move to a side menu (instead of a top menu) has added a lot of clicks to everyday work. The menus used to have a hover effect, so you could select a sub item with one click. The new design requires a click to activate the menu, and a second click to select the subitem. You multiply this over the days you use Drip and this really adds up. I also find it disruptive that I can't save my preferred views in each category. I have my own sign-in and yet the views for broadcasts (single emails) always defaults to no tags. I'd much prefer to see the newsletters and webinar emails that I send, while filtering out the sales emails that are also in that list.
So Many Features
Kommentare: Drip has been a great resource for us. From weekly email blasts to tracking what is working to automated workflow, it has been helpful in so many ways. There are also features we haven't even gotten deep into. It is a great product.
Vorteile:
I think one of my favorite parts is the benefits of syncing with our Shopify storefront. We use Drip for many things but most regularly for weekly email blasts. Being able to link directly to our items, with information and pictures is incredible. As well as being able to see our ROI from those emails.
Nachteile:
Some features don't feel extremely intuitive + take some getting used to, but they do have trainings and good support.
Drip can completely automate your Business
Kommentare: I ma using Drip as Email Marketing tool. With drip i am able to automate all my campaign with there powerful automation feature. I using drag and drop features for creating email templates.
Vorteile:
Drip has some best in class features for email marketing. we can handle large number of subscribers. We segment all this subscribers as per their behaviors. The User interface is neat and easy to use. Creating workflows and Automation is excellent as we get plenty of pre-built flow in Library.
Nachteile:
Other digital marketing channel like WhatsApp business and app push notification are missing. We cannot re-edit workflows/automation once it is live. Reports and analytics are basics.
Happy with Drip!
Kommentare: Overal expereince is great! Like I said: its way better to usse than mailchimp, so we are very satisfied with the many feautures and options. Last page you asked us if we would recommend to a friend; We already did!
Vorteile:
The many options it has! It works way better than mailchimp, so for that reason Drip is our favorite to work with.
Nachteile:
Sometimes its not clear what the differnce is between a campaign or a workflow. It would be nice to have a guide for new users. When we have new interns we always have to explain what the differences are because the internet doesn't really outlines the benefits of both.
Expensive but leader in market
Kommentare: By Tagging audience based on different options helps alot while desiging email campaigns. Drip is good tool but overpricing for lot of people
Vorteile:
Automation workflows of drip is the major and most powerful feature. Rules and Tags also helps to create different types of audience
Nachteile:
Expensive in the market when compared to other tools and it is burden for freelancers and early stage bloggers
My sales team LOVES this software!
Kommentare: Overall, our sales have gone up, our client engagement is high, and our team actually likes using the software - it's been a win/win/win/win/win from the beginning!
Vorteile:
My sales team absolutely loves this software! Setting up email campaigns and keeping in touch with clients has never been easier for them. Before, it was a daunting task and seemed to take weeks just to initiate a simple campaign, but with Drip, it was done in a matter of hours. The system is intuitive and has increased our client engagement significantly.
Nachteile:
There's nothing to dislike. The team loves using it, and our clients are interacting with us more than ever! I can't find a downside.
Full Featured Autoresponder does it all!
Kommentare: Drip does what I need it to do. There are some integrations that I wish worked better, but I am not sure if it is on the Drip side or the other services. Overall though, it works well and requires very little input from me after the initial setup for a campaign.
Vorteile:
Many features are easy to use and they work very well without any input from me. The main console is easy to understand and the knowledge-base is full of helpful articles. Tagging and custom fields allow subscribers to be segmented with ease. Support is top-notch.
Nachteile:
The workflows can tend to get a bit difficult to set up and manage. Integrating custom fields with Leadpages could use improvement.
Good value and easy to use
Kommentare: All good so far, we switched because our old provider had become very expensive and their system too complex - trying to do too many things we didn’t need.
Vorteile:
The pricing is good, but most of all I like the ease of use and the logical interface. Moving a list from an old provider to a new one is always a scary thing to do, but I managed to get everything set up in reasonable time.
Nachteile:
It can be buggy at times, especially using Safari browser.
Elevate Your Engagement Through Automated Emails with Drip
Kommentare: Drip email marketing is a great way for businesses to maintain relationships with their customers. Drip campaigns are automated emails that are sent to customers over a period of time. The goal of drip email campaigns is to provide customers with valuable content that will help build trust and loyalty in the business in a fast and easy way.
Vorteile:
There are some key qualities that make them stand out from the competition: workflows, rules, and campaigns. Workflows allow marketers to set up automated sequences of emails that are sent when triggered by an event or user action. This helps ensure that customers receive targeted messages at the right times, driving engagement and sales. With easy-to-use visual workflow builders, it’s simple to get started with creating powerful automation sequences in no time. Rules provide businesses with greater control over how they interact with their customers. They can be used to trigger events based on customer behavior such as abandoning a cart or signing up for a newsletter subscription. Campaigns are beneficial because they can be personalized, allowing businesses to tailor emails to best fit the needs of their customer segment. They also enable businesses to nurture leads by sending out timely and relevant emails, allowing them to convert more leads into sales.
Nachteile:
Despite its widespread appeal, it isn’t designed for everyone. Instead, Drip has a steep learning curve and is tailored toward an expert audience.
Antwort von Drip
vor 2 Jahren
Hi Edward Thank you for your review. We appreciate that! We are happy that you find so many of our features useful. Best regards, Sebastian from Drip
This has been our only tool for emailing from the very beginning!
Kommentare: We've been loyal customers ever since we started SocialBee.
Vorteile:
I love how easy it is to send newsletters and set workflows for different users/ leads.
Nachteile:
We'd like to have the drag and drop feature for worflows.
Best Email Campaign and Workflow Software Ever.
Vorteile:
There is so much that can be done with this software. A couple things that I like most are the flexibility and options in building a workflow. Triggers can be set up to remove subscribers who click a link or reply to the email. Tags can be added to subscribers to help track and organize them.
Nachteile:
The price is a bit higher than other email platforms.
Drip helps me to help my clients
Kommentare: My overall experience is that this software allows me to quickly support my clients and blog readers and I prefer this to my previous platform which involved monkeys!
Vorteile:
I really like the visual nature of the campaign planning.
Nachteile:
Sometimes I find it a little bit complicated to use but it is not a deal breaker as I have persevered and I am successfully using it and gaining benefit.