von Mailshake4.6/5 69 Bewertungen
Bewertet am 29.10.2019
A fantastic tool with great support!
Vorteile: I love the simplicity and the focus on just the things that I need. There are other programs out there but they can be cumbersome and hard to learn. Mailshake is really easy. The biggest thing is their support.The customer service rep has been really helpful in getting my campaigns going and now I feel way more knowledgeable about email marketing because of her. You will definitely get way more value than what you are paying.
Nachteile: Initially I was a little confused but the support team put me right on track. So really the program does what advertises and more!
Bewertet am 18.7.2019
Exceeded My Expectations By Far!
Kommentare: The MailShake team was responsive to all of my questions. There were a couple of glitches with me thinking that a support session had been reserved and it didn't actually get onto the MailShake calendar. The e-mail support was timely, but sometimes I wished I could simply call a help-line or log into a live chat immediately to get a simple question answered a bit more quickly compared to e-mails or setting up a video conferencing session that are sometimes not available for a few days from when you log in for help. I was glad to find out today that live support is offered at 2:00 p.m. Eastern time every Monday, Wednesday, and Thursday. Wish I had seen that feature on the Home Page sooner.
Vorteile: Cold-prospecting e-mailing is a complicated undertaking, but the MailShake team made it very understandable even for a beginner. By following their recommendations of taking out logos on the "first touch" e-mail, we were able to achieve a 72.5% open rate. Among the people who opened the e-mail, 10.8% completed the survey in a hyperlink we had in the e-mail text. Research I have done before said that we would be lucky if only 10% even OPENED the e-mail (again, we achieved a 72.5% open rate). The MailShake cleaning function was also a great feature of the software. We did lose a lot of our initial list of potential e-mail addresses, but by using the cleaning option, we achieved only a 2.5% bounce rate.
Nachteile: For a beginner, some of the features of the software are not completely intuitive. I did require direct MailShake support instead of just watching video tutorials to make sure I was doing everything correctly...and their video conferencing coaching was right on target. I would have goofed up right out of the shoot by including logos in the "first-touch" e-mail text since logos make the e-mail go out in a protected view in which the recipient would have to click twice just to see the logos (and the logos are included in the survey hyperlink in the email anyway) and logos can drop e-mails right into SPAM. It took awhile for me to convince my client that we HAD to take their logos out, but they finally agreed and you can see the great results we got with 72.5% open rate.
Bewertet am 26.12.2019
One of the easiest cold emailing platforms available
Kommentare: One of the easiest cold emailing platforms available. Customer service is quick with their responses. Especially in the early learning periods.
Vorteile: Mailshake is clean, easy to use, and their list-cleaning options are remarkable. Additionally, with one of their plans, you are able to assign tasks and phone calls to team members.
Nachteile: Downloading custom reports is not available at this time. Also, I would like to be able to put separate sending limits on some campaigns, however the sending limit is a blanket number.
Bewertet am 31.7.2018
Lame customer support
Vorteile: It can help you to automate email campaigns to a certain extent, it does sending faster than if you would do it manually, it keeps track of follow ups.
Nachteile: Customer support does not respond to your queries, not even after a month, if email replies 'out of office' is in another language besides English, it counts the email as a valid reply, if you schedule initial campaign on the specific date, it does not send it entirely on that day yet breaks it into several batches thus disrupt you next follow ups (instead of after 3 days, you end up with a follow up sent the following day) etc.
Antwort des Softwareanbieters
von Mailshake an 7.8.2018
I'm really sorry you had such a bad experience with our customer support team. I spoke with our team to get to the bottom of the problem and it looked like our support software was marking your emails as spam and so we missed your communication entirely.
There's no excuse for bad customer service but we have addressed this so it doesn't happen for anyone else.
Bewertet am 23.5.2019
Doe's exactly what it should, and more...
Kommentare: As stated above- we use it for cold email outreach and automated followups
Incredibly easy to use
Next level design Here's the thing- we use Mailshake when we're doing email outreach of our blog content 99% of the time, we're emailing someone cold, and letting them know about an article that our research suggest they might like etc etc Because of the volume of outreach, we might email a prospect twice by accident right? Not with Mailshake Why? Because it'll track all previous interactions and emails sent, and warn you that you already have a relationship with them It gets better... It lets you know when they open
It lets you send automated followups based on timing and logic Better still? It has an inbuilt 'spam filter' so it'll help you improve your outreach emails
Nachteile: Honestly, and this is struggling to find a flaw? We usually write an article one month, and then promote it for the next 2 This means we have 30 days out of 90 where we don't use the product, but still pay for it I haven't even checked if its possible, but not being billed during those periods/pausing the account etc would be awesome, but honestly- the tools so good we pay when we dont use it
Bewertet am 10.12.2019
Our pick for No. 1 tool for link building email outreach
Kommentare: Mailshake is so far the best tool for email outreach. Most importantly its price is reasonable for small-medium business.
Vorteile: Our company and our partners used to use Pitchbox for a while, but everyone switched to Mailshake. Mailshake is easy to use, personalization, tracks emails and creates auto-followups. What else do you need? Most importantly, compared to Pitchbox Mailshake is almost free. Another great thing is the "Cold Email Academy". I love a company that does its best to make its customers succeed. Kudos!
Nachteile: Wish there would be an inbuilt tool for email scraping.
Bewertet am 16.9.2019
Best automation for emailing on the market
Vorteile: The fact that we can set up several email accounts, and set up in advance all the scenario. This makes a huge difference, and the interface is easy to use.
Nachteile: The analytics bit is a bit light in my opinion. The replies are not always concordant.
Bewertet am 28.8.2019
No Fear with Mailshake
Vorteile: When you think of cold calling or cold emails, most people would be fearful. But not with mailshake. Their software takes the stress or reservations away from launching cold email campaigns. The software is easy to use, has an amazing client success team to help you through the process, and allows us to generate leads more efficiently than devoting one on one calls. If you want to simplify your outreach campaigns or help with leads, mailshake is the answer.
Nachteile: Integration with zapier is great, but the questions I had took a little long to get answered initially.
Bewertet am 10.1.2020
Ease of use, and great application!
Vorteile: The application was easy to use for someone who is not a professional marketer. Overall a great application with good reports, and a great support team.
Nachteile: There were no cons, based on my limited experiences.
Bewertet am 22.5.2019
Mailshake is great. Love it!
Vorteile: My preferred email outreach tool stopped working so I returned to Mailshake. I’ve used Mailshake in the past and it’s better than I remember. (I stopped using it because my team moved to another vendor.) Recently, I used it for a Drip campaign and to my surprise I didn’t have problems with emails going into the Spam folder. The real-time analysis is my favorite feature.
Nachteile: No complaints about Mailshake. It does a very good job.
Bewertet am 14.6.2018
This tool lets you be in two places at once... it's put my outbound sales process on steroids.
Kommentare: Mailshake allowed me to grow my business when I didn't yet have enough business to spend on growing my business any other way. I love them!
Vorteile: Define and refine your list. Queue up your message sequence. Let the robots do the work. I can't rave enough about this tool. It's literally like having a robot for a salesperson, who follows perfect instructions and only bothers you when they've got a hot lead on the line. The founding team is also amazing and extremely responsive and helpful.
Nachteile: They implemented an anti-spam bot on the backend to make sure their platform wasn't being abused by users. Smart idea, but the version of the software they picked was a bit overkill and it broke my campaigns on several occasions. But their team is amazing and was super responsive to get it sorted. They went into my campaigns manually, examined everything I was doing and saw that I was playing by all the rules and got me up and running again. This is a case where excellent customer service on an excellent product made me into a lifetime advocate for them!
Bewertet am 26.7.2018
An incredible product!
Vorteile: I had no idea that something like this even existed. I have to often do cold outreach to the journalist community to feature some of our organization's writings. This tool makes doing this task such a breeze! The ability to use mail merge and auto-follow ups scheduled at specific times of my liking is simply genius. The tool offers tremendous flexibility in terms of letting one respond based on recipient behavior. The tool also offers statistics at every stage of the campaign giving insights such as how many people opened my email, clicked my links as well as unsubscribed. MailShake also offers templates which have been tested and known to elicit responses. This is probably one of the most well-designed tools I have ever used.
Nachteile: I don't think there is anything I dislike about this product. A small glitch I observed was that it counts out of office responses too as a lead, but that is a minor quibble I am willing to overlook. The tool is purely meant for cold outreach and it functions beautifully as any can expect it to.
Bewertet am 11.6.2018
Best tool for cold email outreach. Period!
Kommentare: Ease of use. Speed.
Vorteile: The tool integrates with my google account and allows cold outreach. With its advanced autoresponder, it gives me the ease to schedule 3-4 or 5 follow ups in a single campaign. The tool also comes with email templates and custom fields which make email outreach a breeze. The UX for campaign follow-ups is the best I have seen in any tool. It is super intuitive. With advanced features like analytics, I can track campaign performance and unsubscribe prospects who opt out. I can also add prospects during a campaign. Really well thought-through product!
Nachteile: I don't have any cons to mention about this software. It just works exactly as I would expect. I just hope they keep improving the tool with new features and templates.
Bewertet am 28.6.2017
Great time saving tool, effective follow ups
Kommentare: I'm a relatively new user and already recommending to friends. The time you save is worth far more than that monthly fee.
Vorteile: Mailshake is easy to use and effective, taking away a pain point of high volume emails while still being personal and not ending up in the "promotions" tab in Gmail. We use it as a biz dev tool to reach out to prospects on our target customer list. Follow ups have proven to be invaluable as I no longer have to think about who to follow up with or set a reminder. We've been able to connect with a good amount of prospects. We've found the most value in cold outreach campaigns, and the MailShake blog offers great insight as do the templates (which I recommend as a starting point, they are easily customizable).
Nachteile: Mailshake works great as a set-it-and-forget-it tool. I only wish there was more control on scheduling and times for advanced purposes, not required. i.e. Would be great to send between these hours on these days, and schedule them week to week, or don't send initial emails on Fridays but allow followups to occur on Fridays.
Bewertet am 16.4.2018
Perfect Tool For Email Outreach
Kommentare: It's the perfect cold email outreach program that is really easy to setup and offers better deliverability than using traditional email marketing software.
Vorteile: Mailshake is my go to tool for doing cold email outreach. It's very easy to setup and use and allows multi-step followup sequences for your email campaigns. They also have an email scrubbing tool you can run your lists through to ensure that you do not get a high bounce rate and hurt your email sending repuation. It doesn't have some of the bells and whistles that some similar tools offer but it's easy to use and works perfectly every time.
Nachteile: You are limited to Gmail and Gsuite email accounts at the moment, would be great to expand to other popular email platforms.
Bewertet am 8.1.2019
Kommentare: I'm not exaderating that the money we spent last year on mailshake that we have 100X our return on investment. I highly recommend their email marketing solution.
Vorteile: Mailshake is easy to use! I love the fact that there is very little learning curve. You can upload your list and start a campaign in minutes. I will say that this was single handily the best purchase of all the software we purchased last year.
Nachteile: I have nothing bad to say. They are great from the software to support. I love their software!
Bewertet am 22.8.2018
Best email outreach/cold-emailing tool to use.
Kommentare: Love it, love the UI and was really easy to setup and run!!
I try and use several email outreach/cold-emailing tool like lemmilist, autoklose and others...but Mailshake is the best one
- Easy to use
- Easy to config
- Can track openner
- Test AB
- Automate all the process and the follow up! Save alot of time!!!!! You import your list, setup 123 and run! The more hard part is writte the emails!!
Nachteile: The pricing is kind expensive. Would be nice is more cheapper because other people in the world should use this tool!! Also i do suggest they traslate the site to other languages
Bewertet am 9.1.2019
Fantastic customer support!
Kommentare: When real trouble starts, you find out what the *real* customer experience is. We ran into what turned out to be a complicated Google issue (Google was labeling anything Google originating sent from our domain as Spam - including any @google emails sent to us!) Founder of Mailshake, jumped in to help us isolate what we were seeing and that helped us immensely with Google's escalation to fix our challenge. I have only had a handful of CEO/CoFounder/Founders jump in to help a customer - it is very rare. This speaks volumes about the customer fanaticism behind the Mailshake app!
Vorteile: From the beginning Mailshake has been easy to approach, easy to get running and straight-forward to make a part of our processes. Customer support is world-class.
Nachteile: I am all about balanced reviews but like I shared with my colleague, "I cannot find anything I don't like about our using Mailshake." It is a great app and does exactly what they purport to do.
Bewertet am 12.6.2018
Mailshake is an outreach mass emailing software.
Vorteile: I like reporting style, personalized options for every email that is going out and scheduled sending. The UX is very easy to navigate. The software allows all the basic features such as auto follow-ups and even tracking clicks inside an email.
Nachteile: What really annoys me, that I cannot skip a person in the CSV. For instance, if I change my mind and skip the person in my outreach campaign I can't do that. In this case, I have to go all the way back, delete the row in the CSV and restart the campaign again.
Bewertet am 8.2.2018
It's like someone took the thoughts from my head and built a tool for me
I love their Drip campaigns functionality
Love the Zapier integration as it allows me to connect Google sheets with Mailshake
Love the automatic review of your content
Nachteile: The need to upload a subscriber list for every new campaign. Need a central repository of subscribers where we can tag them based on campaigns.
Bewertet am 12.7.2017
We use Mailshake for building and tracking outreach campaigns.
Vorteile: I like the simplicity of the tool and the cost compared to other email and lead gen tools. And we super love the auto-follow up features. We decided to go with MailShake and DivvyHQ and ditch Buzzstream for outreach emailing campaigns mostly due to the cost, the cost per month for MailShake is a far better monthly cost than for Buzzstream, especially since we do a lot of custom outreach. But we also decided to switch to MailShake because of its simple, easy to use interface for email outreach tracking.
Nachteile: It doesn't have all the same features as Buzzstream, so you can't generate email addresses or build lists within the tool based on keyword research, so it's definitely a lighter weight tool, but useful in the overall link building toolkit.
Bewertet am 16.11.2018
Simple and easy to use.
Maria rosario T.
Vorteile: Not complicated to use. Was able to setup in 30 mins. Great for outreach emails and I can even schedule follow up emails. this app is simply straightforward.
Nachteile: There's nothing to dislike with something so easy to use.
Bewertet am 7.3.2018
An exceptionally easy to use and highly effective tool for cold email outreach
Kommentare: Press and B2B sales outreach
Vorteile: For starters, it's super easy to use. No hassle figuring things out or configuring workflows - it's easy to start sending emails. It also has pretty much every feature I'd need. Followups, link tracking, merging. Pretty much anything you'd need for a cold email outreach campaign. Finally, Zapier integration. Need I say more?
Bewertet am 28.11.2018
Simple Tool for Email Outreach
Kommentare: Mailshake makes it easy to do cold outreach right. It eliminates the manual labor of copying/pasting and following up. Love it!
Vorteile: It's not a fancy UI, but it easily connects with my Google Apps/Gmail account to send personalized outreach emails that actually look personal, especially including automatic follow up based on different triggers (i.e. the prospect did or did not open, click, or reply). The best part is that they have lots of training and ideas on how to write cold emails that don't seem spammy or stupid. Really well done platform to grow your business the simple, grassroots way.
Nachteile: The feature that SHOULD be there, but isn't... is cloning a campaign. If you have a successful campaign with one list of prospects, and you want to run it again... or use it as a foundation for a new cold outreach campaign, you can't clone it! Definitely my biggest pet peeve!
Bewertet am 7.3.2018
The only way to send cold email sequences that really makes sense
Kommentare: Sending cold email is not something we would do often, but Mailshake makes it easy enough to do and track that it makes sense for us.
Vorteile: Mailshake is a simple and affordable solution for sending cold email. It can stop sequences based on replies, track open and click rates and schedule sends. It has been frequently updated with new features and is very easy to use.
Nachteile: I would like to see more reporting options. There are reports and it is possible to see the last 30 days for instance, but I wish that a custom date range could be selected. I'd also like to see campaign performance for a certain time, rather than having to view the entire campaign performance. Adding these features would less us know that we improved or not in response over time and it would also help us more easily track if it is time for us to start another campaign.