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Über Promo.com

Mit Promo kannst Du leicht qualitativ hochwertige Marketing-Videos für alle Social-Media-Kanal erstellen

Erfahre mehr über Promo.com

Vorteile:

Since social media integration is possible they can help you with insights to select templates that are trending.

Nachteile:

They make it as difficult as possible to cancel.

Bewertungen zu Promo.com

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,3
Kundenservice
4,2
Funktionen
4,0
Preis-Leistungs-Verhältnis
3,9

Weiterempfehlungsquote

7,5/10

Promo.com hat eine Gesamtbewertung von 4,3 von 5 Sternen basierend auf 211 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (211)

Jared
Jared
Customer Success Manager
Verifizierter Nutzer auf LinkedIn
Computer-Software, 11–50 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Convenient Video Editor for Videos for Social

4,0 vor 3 Jahren
Untertitel auf Deutsch sind im Videoplayer verfügbar
Ashley
Ashley
Agent Marketing Lead in USA
Verifizierter Nutzer auf LinkedIn
Versicherung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

The best promo video service I have found yet.

5,0 vor 6 Jahren

Kommentare: With Promo we are able to make original content to keep our social media sites fresh with new videos. Promo also allows us to easily create individualized content for our agents to use on their own social media pages that brands them as their own business with their own contact information rather than the corporate information.

Vorteile:

Great selection of stock videos to choose from. Premade templates available for easy editing. Suggestions of premade videos provided for the specific industry that you declare on sign up. Great selection of music to add to videos. Great selection of text overlay options to make videos look anywhere from fun to professional. Easy to change video format to fit different platforms. Easy to download video once completed. Customer service team is readily available to answer questions. New features and functionality being rolled out frequently.

Nachteile:

I have not found anything about this software that I do not like. When I start to think to myself it would be nice if it had this feature, a feature similar if not exactly like that becomes available. I think they really listen to their customers feedback and requests.

ruengelo
Dj /Audio /Produce in Curaçao
Computerspiele, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Slidely Promo

5,0 vor 5 Jahren

Kommentare: i had and still have a good Experience with it good live services good feedback on the chat help god bless u guys

Vorteile:

the first time when i try this software webs was i say omg this is so coool i had to save some money so fast that i could buy it 1 this software is so nice 1 fast 2 easy u can get all your video in full Hd videos

Nachteile:

what i like is its easy for work whit it and cool

Bill
Content Maker in USA
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Dishonest billing practices

3,0 vor 3 Jahren

Kommentare: I've used them for 5 years. I've had problems in the past but have dealt with it. I'M DONE WITH PROMO. There are many, many other options out there not to have to deal with dishonest/deceptive billing practices.

Vorteile:

Easy to use and implement. Pretty basic.

Nachteile:

THEY'LL RUN YOUR CARD WITHOUT AUTHORIZATION. When done in error, they refuse to give refunds. Dishonest billing practices. Not responsive customer service.

Antwort von Promo

vor 3 Jahren

Hello Bill, Thanks for posting, and we have looked further into this for you. As agreed with you last year, you had a discount on your monthly plan for 12 months which was valid until February inclusively. As discount was over as scheduled, the price went back to the original one starting from March. As we can see you have contacted us via email, and to help you out, we offered you 2 free months plus discount for 12 months after 2 free months are over. We are sorry that both options did not work for you. I have also contacted you via email and would be happy to further discuss any questions that you have. You can email us at support@promo.com. Thanks

Eyüp
Industrial Engineer in Türkei
Finanzdienstleistungen, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Promo.com EO

5,0 vor 2 Jahren

Kommentare: The people around me like to watch the videos I create. This increases my motivation.

Vorteile:

There are many features that are very helpful in creativity when creating and editing videos. This creates very good content.

Nachteile:

It can be difficult to reach customer service when there are some problems. They help of course, but until they do, I usually take care of myself.

Eric C.
Eric C.
Co-Founder | Marketing Communications Director in USA
Verifizierter Nutzer auf LinkedIn
Internet, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: GetApp

Promo works well for simple videos but could be better

4,0 vor 4 Jahren

Kommentare: I don't use it as much anymore because the product simply hasn't evolved the way I want it to so that I can get the creative results I want. It's somewhat frustrating. We do still use it though. It enables me to do a custom video of 10 - 30 seconds quickly and easily. I own an executive recruiting firm and we produce a custom video to accompany every new job search, pushing it out over social media and on our website.

Vorteile:

Promo is relatively simple to use, even for non-tech people. There is a wide range (millions they claim) of video clips available and a pretty good selection of music---all royalty-free. You own the final product and can do whatever you want with it. The price is moderate.

Nachteile:

Promo began by allowing users to start from scratch with a blank template, but then created their own templates that you are forced to use or get creative about to customize. No amount of logic or pleading with their customer service ever made a difference. Their in-house creative videos are almost all really amateurish creatively, except for the exercise videos. The music selection hasn't seemed to expand or improve much during the two years I have used Promo. So, you have to work with what they have, which isn't all that bad. They are always trying to upsell me on a plan I don't want. Some of the instructions on how to use their products are confusing. Despite repeated requests for the capability of doing voiceover narration with the videos, they still do not offer this. A partnership with VoiceBunny or Voices.com or Fiverr would enable users to hire voiceover talent to create videos that didn't just consist of video, slides, and music.

Greg
Greg
Owner in USA
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Promo by Slidely is the Perfect Tool for Creating Facebook Ad Videos

5,0 vor 7 Jahren

Kommentare: Promo by Slidely allows me to make quality videos for my Facebook Ads auickly and easily.

Vorteile:

What I like most about Promo by Slidely is that it makes perfect videos for my Facebook Ads. I don't have to worry about format or file size, they just work. Promo is simple to use, too. In minutes someone can go from a complete novice to a seasoned pro using this application. I like that it handles both rectangular and square video. This way I can use it on both Facebook and Instagram with ease. The audio library is impressive. The selection is vast and the clips are easily sortable so I can find what I want. They're also available in various lengths and are easily edited for the perfect duration. The biggest reason why I use Promo is the video clip library. They have a huge library of top quality video clips to use in your videos. This is the main thing that sets Promo apart from services like Animoto.

Nachteile:

What I like least about Promo is that I cannot use more than one clip in a video and I can't make long videos. I have to use their stock format and length. This works for a lot of things, but it really limits my creativity.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Hochschulbildung, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Doesn't stand out from the pack

4,0 vor 2 Jahren

Kommentare: It's perfectly fine, it just is not the type of software that becomes essential. If you are SOLELY going to make videos then sure, go for it, but if you are a small shop and can't afford multiple platforms, this one would end up on the chopping block because you can get another all-in-one-solution with overlapping functionality.

Vorteile:

Promo has nice-looking templates and is fairly easy to use. It definitely is something that folks with little to no video editing experience could easily onboard so you don't spend time training people to use it.

Nachteile:

It is fine enough it's just that there are other platforms that do more and are more all-encompassing. At the end of the day, I couldn't justify paying for this on its own merits when I could just do the same thing with something like Canva.

Arika
Arika
Manager in Indien
Verifizierter Nutzer auf LinkedIn
Finanzdienstleistungen, 10.000+ Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Video creation made simple

4,0 vor 2 Jahren

Kommentare: I have created a number of social media videos using Promo. The templates are well designed for social media video creation.

Vorteile:

Promo is a very good tool to create social media videos. It has a lot of templates curated for social media use case. All the possible video dimension templates are available.

Nachteile:

This is a tool to create basic videos. They should have option for creating animated videos as well.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Buchhaltung, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Unethical conduct in billing

4,0 vor 3 Jahren

Kommentare: They dropped their price by about 60% because the rest of industry offered the same service for that price point. They auto renewed us for the full price. Then when we said cancel it, they offered us a "discount" of the amount they never should have charged. They asked if we wanted the discount deal or cancel, we said cancel. They said "too late" you missed the cut off, read our policy. We are done. We will not do business with a company that acts this way. They got to keep our money but we are not using their service.

Vorteile:

The ease and product were equal to others in the industry.

Nachteile:

Their customer service and business ethics.

Antwort von Promo

vor 3 Jahren

Hi there, Thanks for reaching out, and we would be happy to take a look into your account to help out. We were unable to locate your account. Can you email our team at support@promo.com, and we will answer within a few minutes, our support team is here 24/7 to provide immediate support? All monthly and annual plans can be canceled from within the billing section of the website if you decide not to continue. Thank You

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Versicherung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great product to make simple videos

4,0 vor 5 Jahren

Vorteile:

Promo makes it easy to put together a quick video that looks great for any format, social, instagram, stories.

Nachteile:

There isn't a lot of flexibility with this software. You cannot delete an outtro screen. Most of their stock videos are repetitive and not the best quality.

Kimberly
Kimberly
Founder in USA
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

I Create Videos that Convert for Client in 4 Minutes

5,0 vor 5 Jahren

Vorteile:

Social ads, email, all content - when I want to express an emotion or add a branded message, Promo is my go-to platform to create videos that not only convey, but convert because the content is classic, or fun, or anything I can imagine. I can do this in as little as 4 minutes to spending more by uploading my own video content to add with the licensed video on the promo platform. That's key. The biggest thing though I would say is if I have a problem, this team has a chat button so easy to use and I've literally never ever waited to get help. Tell me where else right now that happens. Not even Facebook or other video platforms have this. They are always eager to help. That helps me...helps my client..helps my sales.

Nachteile:

I am not able yet to upload transparent image overlays...yet. These guys are always creating new stuff monthly - new tool, which is why I always keep on coming back.

John
Principal in USA
Unternehmensberatung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Promo Is an Outstanding Tool

5,0 vor 4 Jahren

Kommentare: Love this product! Great tool, exceptional support team, excellent value especially now with the unlimited premium videos (thank you for that)

Vorteile:

1) The software allows us to be creative and quickly bring our messaging vision to life without having to worry about the technology. 2) the clips, both free and Premium, are excellent, have high production quality, and are constantly growing in number, 3) this tool is a huge saver of time and money. We can create and customize our message in-house without having to rely on expensive agency solutions that take way to long and don't take the time to adequately understand our business, clients, culture, and messaging goals.

Nachteile:

1) The timeline is clunky. I have a pretty high-powered iMAC and moving clips around on the timeline is a laborious task, especially if using 5 or more clips, 2) would love to see more music options. Many of the audio clips within a genre start to sound alike and is counter to the wonderful variety of video clips you offer. Bottomline, better curation of the audio clips is needed. 3) Would love more flexibility with formatting the text, especially the outro.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: GetApp

Disappointing

3,0 vor 5 Jahren

Kommentare: I had quite a few video credits (when I cancelled I still had 6) but this whole idea of making you pay a monthly fee just to keep your credit is very shady and disappointing for a company I have supported for many years. I know most companies chase the mighty dollar I just wish some kept the same honest attitude they had when they started.

Vorteile:

The software itself has come a long way over the years and is easy to use and gives you decent video content.

Nachteile:

-The price has been steadily increasing. -Customer service has been disappointing.

Antwort von Promo

vor 5 Jahren

Hi, Thanks for your feedback/review and we would be happy to help out. All unused credits rollover with an active plan and we have several options including pausing the account if you require. All published videos remain yours forever. Can you email us at support@promo.com so we can take a look at your account and help out with a solution that will help out.

Lonny
CEO in USA
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Features severely limited.

1,0 vor 4 Jahren

Kommentare: I think they have a good concept, but they are far from being user friendly and too limited to be valuable. Too many other services that can provide better services.

Vorteile:

For simplistic videos it is OK. Good variety of videos.

Nachteile:

When then went to their premium video selection, some videos can cost multiple credits. Same videos are much cheaper elsewhere. Cannot upload quality videos without a headache. Even after speaking with tech support they wanted me to upload my video to a third party so they could check it out. I don't have time to mess with this program. With newest upgrade, previous videos can no longer be accessed because of the new system. Total waste of years with this group.

Antwort von Promo

vor 4 Jahren

Hi Lonny, Thanks for the feedback on the simplistic and good variety of the videos. Sorry to hear you had an issue uploading your own content and I will reach out for the file to see what the issue may have been. Thank You

Bonnie
Owner in USA
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

By far, the best customer service of any company I have dealt with!

5,0 vor 5 Jahren

Kommentare: Promo is what got me into the business of video marketing and it plays a HUGE role in grabbing my customers' attention and actually making the sale. I am still new - had never made a marketing video in my life a little over a year ago, but with Promo, it didn't matter. I am now making videos every week, making sales and have no doubts my business will be a huge success, sooner rather than later!
I have looked at other products in the past year and have yet to find something comparable to Promo!
Thank you, for giving this entrepreneur a solid foundation to build a reputable marketing business!

Vorteile:

The number of clips, the wide range of subjects and videos available. Sometimes I type in something off the wall to search and used to be amazed there were actually clips available. Now, I almost always say, Oh, I bet they will have that! No matter how odd it might seem.

Nachteile:

Sometimes there's a hang up when changing ratios, but it's rare.

Lucy
Creative Consultant in Kanada
Marketing & Werbung, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Promo.com can help you create a video fast

5,0 vor 2 Jahren

Kommentare: It's a good software that has great potential. Would like to see the option for a pay per use instead of monthly or yearly - or maybe some kind of hybrid Lots of templates, good libraries and simple to follow

Vorteile:

Easy to useLots of templatesExtensive Library for footageExtensive music libraryFun to create and explore

Nachteile:

Too expensive for what I need - I'm not producing every single week, and you can't opt out of the monthly plan too often. Clunky - my system crashed several times when using it. The preview on the video was problematic often so I felt like I was editing in the dark - doing what I needed to get done and then able to build and preview after - buggie

Nirav
Manager in Indien
Automotive, 501–1.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

A good alternative to advanced video editing tools

5,0 vor 2 Jahren

Kommentare: We are one of the most popular automobile brands and have an active social media account with millions of followers. We need to maintain consistency when it comes to video creation. Consistency can be in the form of branding, tonality, fonts, overlays, etc. With Promo's brand preset features we can easily do this.

Vorteile:

1. A person with zero video editing skills can also get started 2. You can make videos from scratch in less than 15 mins 3. Completely online platform - no need to download anything 4. Very easy to use. You do not need to watch any tutorials to get started 5. Option to choose from multiple templates (5000+) 6. They provide a free content calendar with templates 7. Templates available in multiple dimensions 8. You can integrate with social media handles and publish videos on social media directly using the tool 9. Since social media integration is possible they can help you with insights to select templates that are trending

Nachteile:

1. Very expensive (cheaper alternatives are easily available) 2. If you want to make personal videos like birthday invitations then you do not have a lot of templates. Their focus is more towards social media creator 3. Video rendering time is a bit on the higher side

Ryan
Marketing Head in USA
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Pumped on Promo

5,0 vor 5 Jahren

Kommentare: Promo has helped our marketing team save time while driving traffic through our social platforms. We ran into some problems with our billing and the Customer Service team was outstanding. They went out of their way to accommodate our situation and were more than fair with the resolution. We recommend Promo to fast-growing businesses who want to save time while offering high-quality promotions and advertisements.

Vorteile:

Ease of use and speed of content creation for our team.

Nachteile:

We wanted to add our own videos on occasion, then Promo added the feature! No complaints but we always appreciate more video download options.

Cori
CEO in USA
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Pricey and not enough options

3,0 vor 6 Jahren

Kommentare: We got some good ideas but could not implement them.

Vorteile:

I love the idea of throwing together a video for our customers, quickly. Also love the calendar suggestions for Promos to run. A lovely place to start coming up with ideas!

Nachteile:

I know their pricing is comparable for others like them, but whew! That's more than we pay Shopify each month. And not all of our ads would be video. So a slow month, where we only needed one video, would be a waste of capital. I did ask their customer service for a pay as you download option (and it Too way to many tries to get a direct answer, which is why I gave them 3 stars for customer service) but you can only download if you have a subscription. So the try for free is not true. You can play with the editor for free. But as most said, it's nothing fancy. Instagram videos Perhaps some options for small businesses would be a good idea here. Love the convenience but hate the price, when we have so many other things we need to spend money on.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Animation, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

The best video maker

5,0 vor 5 Jahren

Kommentare: Great experiences,
Promo made us pro with no video making experiences.

Vorteile:

The simplicity to making and editing videos, The calendar which made our life easy to get pre made videos. The customer support very professional and swift service we are receiving every day, The photo bank is one of the best i have ever seen

Nachteile:

I love everything about it. everything is working as it should be.

Cornelius
Minister in USA
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Outstanding

5,0 vor 4 Jahren

Kommentare: What was going to initially cost us with a graphics designer per video we were able to pay less a year with unlimited promo's.

Vorteile:

The easy method of use and direction in doing so.

Nachteile:

In my opinion I would have like to have found a more balanced catalog of urban communities within the videos. To better enable us to reach all types of people within their everyday familiar surroundings.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Einzelhandel, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

About as quick and easy as it gets for video editing

5,0 vor 2 Jahren

Kommentare: We use the software to crank out quick little videos to use on social media and PPC ads.

Vorteile:

The video templates are super easy to use, and the video asset library is extensive. It's easy to upload your own video and combine that with stock footage and in just a couple minutes, you have a professional looking video. Also, it allows you to export the same project in multiple aspect ratios for stories, reels, square, landscape, etc.

Nachteile:

The built in templates are both a blessing and a curse. They are great when you are willing to work within their frameworks, but if you'd like additional customizations, Promo is not as flexible as a traditional editor like Adobe Premiere.

Luisa
Owner in USA
Kosmetik, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Promo User

4,0 vor 5 Jahren

Kommentare: An excellent experience over all! Very satisfied. Looking forward for the new features to share directly on instagram.

Vorteile:

I like the user friendly applications and the exceptional customer service. All my questions have been addressed within 3 minutes directly on the work page... do not have to leave the window, which makes it easier to chat with the assistant while implementing the recommendations. NOTE: I work late at night, usually after midnight, and the response time frame is withing the 2 to 3 minutes. I am very satisfied with Promo.

Nachteile:

that i cannot implement photos of my product within the video frame.

James
President in USA
Religiöse Einrichtungen, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Outstanding Product - Operation Heal America LLC

5,0 vor 4 Jahren

Kommentare: Outstanding product - highly recommend! Engagements on social media accounts went up 60 times norm with first posting.

Vorteile:

Ease of Use Quality of Production Materials: Video, Templates, Music files, etc. Ability to produce quality videos in a timely manner Reasonably priced

Nachteile:

There is nothing I dislike about this software. As a former FBI agent and Navy Pilot, I am, by nature, a detail guy. Whoever designed this product thought of every conceivable detail to product high-quality videos with minimal expense and effort! Kudos Promo.com!

James
Partner in Kanada
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Idea is ok but their claimed flexibility is not what it seems

2,0 vor 7 Jahren

Vorteile:

Decent inventory of clips but that's about all I can say that I like.

Nachteile:

According to their claim, you can do anything you want with their videos... but later on, after you dig through the site and ask numerous questions to their customer support, you get the reality. You can only edit the clips on their platform (useless if you have any editing skills in ordinary software), you can't edit anything you bought later, it can't be more than 15 seconds, etc etc. For novices maybe it's an option. For anyone needing anything halfway professional, it's pretty much useless.