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seit 15 Jahren bei der Softwareauswahl

Über Line2 Pro

Umfangreiches Cloud-Telefonsystem, mit dem Unternehmen Anrufe und SMS auf mobilen und stationären Geräten annehmen können.

Erfahre mehr über Line2 Pro

Vorteile:

Customer support not professional. Porting department didn't answer, not respond.

Nachteile:

I think there is only one thing - there is no search option. Whenever I tried to look for previous messages I need to manually look for it - one by one.

Bewertungen zu Line2 Pro

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,0
Kundenservice
3,2
Funktionen
3,6
Preis-Leistungs-Verhältnis
3,5

Weiterempfehlungsquote

6,0/10

Line2 Pro hat eine Gesamtbewertung von 3,6 von 5 Sternen basierend auf 35 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (35)

Carla
Carla
Gerente de sucursal in El Salvador
Verifizierter Nutzer auf LinkedIn
Pharmazeutika, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

The best online phone app

5,0 vor 4 Jahren

Kommentare: The calls are of very good quality, you can also send text messages, better than other systems we had tried before.

Vorteile:

This app helps us to communicate with offices outside the country, at a very low cost. Allows you to install an app to the mobile phone at no extra cost.

Nachteile:

At one time the app could not be installed from the Play store, and we had to ask the company directly, this made us delay in some way.

Antwort von Line2

vor 3 Jahren

Hello Carla, Thank you for taking the time to leave this feedback for us, we greatly appreciate it! Wishing you well, Carlos, Customer Marketing Manager

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Psychische Gesundheitsfürsorge, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

My Business Phone

4,0 vor 5 Jahren

Kommentare: Despite the glitches I enjoy it and they even have customer service that seems to be involved. I am offered early on a scheduled appointment to discuss all the features of the phone that can help me with my business.

Vorteile:

I enjoyed it, I appreciate being able to try the trial and

Nachteile:

When I send text messages it may seem delayed when you go back to read it but on my client's end, he received the message so he replies but on the message log instead his answer to my question appears before mine. I like to log my client's contact so I hope this glitch will be fixed. Clients number- when you click add to contacts you go and right away brings you to your contacts where my number for client is saved but it doesn't save it in the app- so it still appears as just the number.

Antwort von Line2

vor 3 Jahren

Hello, Thank you for taking the time to leave this detailed feedback for us, we greatly appreciate it. Wishing you well, Carlos, Customer Marketing Manager

Thomas
Software Developer in USA
Informationstechnologie & -dienste, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Horrible

2,0 vor 4 Jahren

Vorteile:

The software usually delivers my messages and calls reasonably well.

Nachteile:

The software is buggy.I get random errors such as divide by zero exceptions during normal operation. On Windows 10, it will not save my microphone and headset settings. This means that I frequently (for every call) have to hang up on people, go into settings, set the microphone and speakers back to my headset, and call them back. This is inconvenient for people I know and can call back, but devastating if I'm trying to conduct business. Every update brings a litany of unexpected behavior and new errors, especially on mobile. (Moto E4 Plus) My biggest dislike is the difficulty I have had in getting assistance in porting my number out now that I have decided I'm done. They say they haven't received a port request despite my carrier submitting a request repeatedly over the course of 2-3 months. We have tried reaching out to their VOIP service provider to try and get an answer as to why the port request is being rejected, but have yet to have a call answered despite calling during their posted open hours. Line2's response has basically been "not our problem."

Antwort von Line2

vor 3 Jahren

Hello Thomas, We most definitely appreciate that you took the time to leave this detailed feedback for us as it helps us to make any necessary improvements to our software. Our aim is to ensure that you are always having the best experience possible. Wishing you well, Carlos, Customer Marketing Manager

Tracy
Program Manager in USA
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Line 2 for daily use!

4,0 vor 2 Jahren

Kommentare: We use line 2 as a back up voip. One person on our marketing team uses line 1 daily.

Vorteile:

Line 2 is simple to use and easy to activate. Line is great for people who live in rural areas. This application doesnt require a strong internet connection.

Nachteile:

The service can be spotty at times with lots of down times.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Religiöse Einrichtungen, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Best second line!

5,0 vor 4 Jahren

Kommentare: Great App/software, reliable, inexpensive and allows my small business to perform professionally.

Vorteile:

I tried Line2 after starting my own small business, which has quickly grown. Line2 allows me to receive my call anywhere and notifies me that the incoming call is for my business. Their app works wonderfully, no issues with crashing and allows for voicemail and text messages.

Nachteile:

I have no issues to report with the app. The download and set up is easy, overall. Signing up a freeze.

Antwort von Line2

vor 3 Jahren

Hello, Thank you for taking the time to leave this wonderful and detailed feedback for us, we greatly appreciate it. Wishing you well, Carlos, Customer Marketing Manager

JASON
Managing Attorney in USA
Anwaltskanzlei, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Line2 is a good bare bones alternative

3,0 vor 3 Jahren

Kommentare: You get what you pay for, but for its useful and efficient automated assistant.

Vorteile:

The pricing was right, and it offers a good automated assistant. The Windows app was fairly easy to use.

Nachteile:

The Windows app isn't as robust as similar products, and it doesn't offer some of the free perks of its competitors such as conference calling and a back up line. The dialer is a bit wonky compared to other interfaces and the app should allow you to do more administrative tasks.

Antwort von Line2

vor 3 Jahren

Hello Jason, Thank you very much for taking the time to leave this valuable feedback for us. We look forward to making continued improvements to our platform for you in hopes that it will improve your overall experience. Best regards, Carlos, Line2 Community Manager

Sarah
Doula in USA
Einzel- & Familiendienstleistungen, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Personal Business Line

3,0 vor 4 Jahren

Kommentare: I have been using Line2 for about 2 years. It meets my basic needs although I have at times struggled with the overall quality of the service. But given the price point, I think it is a fair investment.

Vorteile:

I chose Line2 because it's pricing was competitive. I use this for my business only, so I like that I can track my business related calls and messages apart from my personal correspondence.

Nachteile:

At times the app has logged me out without me realizing it and during the times that it is not actively signed in I can miss calls and messages from clients.

Antwort von Line2

vor 3 Jahren

Hello Sarah, Thank you for taking the time to leave some feedback for us, we greatly appreciate it. Wishing you well, Carlos, Customer Marketing Manager

Shekhar
Student Intern in USA
Krankenhausversorgung & Gesundheitswesen, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: SoftwareAdvice

Decent software for texting and calling

3,0 vor 6 Jahren

Kommentare: decent value for a decent price but expect some minor technical glitches

Vorteile:

The user can get texting and calling options on a single phone. The pricing is cheap and the basic plan is good enough for small businesses especially for international calling over the internet.

Nachteile:

The software doesn't do well if the internet speed is low and moreover it freezes abruptly which is really disappointing. There are certainly several other softwares available that work smoother.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

I use it daily for texting in the cloud

4,0 vor 6 Jahren

Kommentare: It's ok but could be better

Vorteile:

I like to be able to use a cloud-based texting app so that my employees are always connected no matter who's managing the shift.

Nachteile:

It takes soooo slow to load sometimes. It used to have issues with group texting but they have fixed most of the bugs by now.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Informationsdienst, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Cost Effective

3,0 vor 5 Jahren

Kommentare: I have used Line2 for several yrs due to the price but if I could find something in this price range, I would change due to the down time.

Vorteile:

The price is the reason I choose it and stay with it.

Nachteile:

It makes you dial numbers repeatedly to get the number to connect and it is down a lot.

Patricia
Agency Owner in USA
Versicherung, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Line2 VOIP

4,0 vor 2 Jahren

Kommentare: Overall it's been pretty good. Support is good.

Vorteile:

I like that it is a VOIP vs. a land line. You can route calls to your cell phone. It's inexpensive.

Nachteile:

Calls are transcribed to your email. Transcriptions are not great, but at least I know there is a voice mail to listen to.

Dan
Senior Consultant in USA
Personalbeschaffung & -besetzung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Line2 - Not Worth It!

2,0 vor 5 Jahren

Kommentare: Poor experience - I would not use Line 2 again. I used them for over one year in the hopes that their support team would sort out the issues I was having but they never could. And the issues were too common place and constant that it ultimately hindered more than helped.

Vorteile:

Easy to use and access from any smart phone

Nachteile:

Functionality. It looks great on paper and on your dashboard, but there are so many issues and problems with Line2 that it is not worth the effort to keep using it. I am a business owner and the number of dropped calls, clients who could not hear me when I called, bad connections and more really hampered more than helped.

Antwort von Line2

vor 3 Jahren

Hello, Thank you for taking the time to leave this feedback for us as it greatly helps us to make any needed improvements to our product. Wishing you well, Carlos, Customer Marketing Manager

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Line 2 is very unreliable for business

1,0 vor 5 Jahren

Kommentare: Customer service has been terrible. They do not answer the support number and the mail box is always full.
Filling a report on their website has not fixed anything for the past 45 day.

Vorteile:

It was reliable in the past and the price was OK. I guess you get what you pay for.

Nachteile:

For the past month and a half the system has a 40 seconds delay before a caller hears the first ring. Most clients hang up before that time. I have lost a lot of business due to this .

Antwort von Line2

vor 3 Jahren

Hello, Thank you for taking the time to leave this feedback for us as it greatly helps us to make any needed improvements to our product. Wishing you well, Carlos, Customer Marketing Manager

lily
operations in USA
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

great when it works

2,0 vor 4 Jahren

Vorteile:

Line2 is easy to get set up and start using. Once you sign up you can choose either a toll-free number or a phone number with a local area code. With Line2 you can easily call and text customers to help keep you in touch.

Nachteile:

It can be glitchy at times and drop calls. Also, I have noticed that sometimes texts do not appear in the order they are sent/received which can make things confusing.

Antwort von Line2

vor 3 Jahren

Hello Lily, Thank you for taking the time to leave this feedback for us, we greatly appreciate it. Wishing you well, Carlos, Customer Marketing Manager

Ashwin
Owner in Kanada
Sicherheit & Untersuchungen, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

POOR CUSTOMER SERVICE & BILLING

1,0 vor 3 Jahren

Kommentare: POOR EXPERIENCE

Vorteile:

Nothing. This company scams people. I lost over $300

Nachteile:

I don't usually leave a review on any business. But this time I was forced to. This is company scams small businesses. A few months ago I had to move my phone number to a different company as the call reception with Line 2 was poor. It's been 5 months since I have moved to a new company but Line2 has still be charging me for the service I have not subscribed for. I do not have any phone number with them, but they still charge me for no reason. I had tried calling the customer care to get this fixed, but they seem to claim that my phone number is still active with them. This is false because I have already ported my phone number over to a different company and am calling Line2 from the new company's app. They have also declined to offer me a refund for their false charges. I am extremely dissatisfied and disappointed with my experience with Line2. I have lost over $300 and would never recommend Line2 to anyone. I am a small business owner and loosing $300 during pandemic doesn't help me. Hence I wanted to share my experience with others to avoid them from falling in to this trap. Thanks

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Personalbeschaffung & -besetzung, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

SMS and Calling in one!

5,0 vor 4 Jahren

Kommentare: I highly recommend Line2 for those staffing companies that have offshore recruiters. It is very helpful. Communication is the key to successful placements. This is worth investing in.

Vorteile:

I love the idea that it's like a virtual cellphone for us- recruiters working offshore! You can text and call a candidate easily in one software. Candidates can also leave a voice message and you will be notified and you can listen to it! You can also install Line2 on your cellphone - very accessible!

Nachteile:

I think there is only one thing - there is no search option! Whenever I tried to look for previous messages I need to manually look for it - one by one. It would be easier if I can simply type a keyword on a search box!

Antwort von Line2

vor 3 Jahren

Hello, Thank you for taking the time to leave this wonderful feedback for us, we greatly appreciate it. Wishing you well, Carlos, Customer Marketing Manager

Igor
CEO/Owner in USA
Hochschulbildung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Customer services

2,0 vor 4 Jahren

Vorteile:

Customer services are very, very BAD!!! More then one month I can't porting my fax number! Customer support not professional! Porting department didn't answer, not respond! Horror, horror, horror!!!

Nachteile:

Price. Cheap company....................

Antwort von Line2

vor 3 Jahren

Hello Igor, Thank you for taking the time to leave us some feedback as it does greatly helps us to make any necessary changes to our product for you. Wishing you well, Carlos, Customer Marketing Manager

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Telekommunikation, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Your second number with out a sim

5,0 vor 5 Jahren

Kommentare: 10/10

Vorteile:

One of the best calling app with a reasonable pricing. It has call forwarding option. Clear audio for international calls even works with better mobile internet connection

Nachteile:

I was happy with their services so I don't have any cons or negative comments

Antwort von Line2

vor 3 Jahren

Hello, Thank you for taking the time to leave this wonderful feedback for us, we greatly appreciate it. Wishing you well, Carlos, Customer Marketing Manager

Jacob
Funding Manager in Bangladesch
Finanzdienstleistungen, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

So far so good

5,0 vor 2 Jahren

Kommentare: As a virtual phone it's more than compatible to work with in any circumstances. You need to refresh the app on window to see updated call logs which can be considered as cons.

Vorteile:

Pretty organized, Easy to use, Works well in Ios and Android platforms too.

Nachteile:

Connection goes ups and down If the internet connection is not stable.

Megan
Administrative Assistant, scheduling coordinator, and billing specialist in USA
Krankenhausversorgung & Gesundheitswesen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Very user-friendly and effective!

5,0 vor 2 Jahren

Kommentare: Overall, this is great for what we needed. I wish there was more that we used for the business.

Vorteile:

I love the ease of use and the ability to text at will.

Nachteile:

Generally our mobile access is exceptional unless something is updated or someone else is on the same phone line. When you have many people using the same line it will only work in each capacity for one person except for texting.

David
David
Vice President, Sales in USA
Verifizierter Nutzer auf LinkedIn
Computer-Software, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Good System - But There Are Others

5,0 vor 2 Jahren

Kommentare: Overall, this is a good product and I have recommended it to other people, but you do need to understand what the limitations are. I personally don't use the text messaging in the app, but it does have that too.

Vorteile:

Easy to use and set up. Porting my old office line was done rather quickly.

Nachteile:

1. Can only have one line 2. If a call from your cell phone comes in, it places the Line 2 Call on hold 3. Often signs me out - need to re-login more often than I think I should (maybe weekly?) 4. Can't run on more than one device - so YOUR mobile device only.

Corinne
chair in USA
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Nice option for an organization with a virtual office.

5,0 vor 6 Jahren

Kommentare: Overall, this software gets the job done for a decent price. My only complaint is that I have to click around more than I would prefer to get it set where I want for call flow.

Vorteile:

This software is cheap and reliable. It does have several settings for customization of phone call flow. It does the job fine enough that I have go looking for a replacement.

Nachteile:

It is a little hard to navigate. I find myself having to click around several places to end up where I want such as to change settings, etc. It doesn't work well on Chrome. Only can access some of the application.

June
June
Consultant in USA
Verifizierter Nutzer auf LinkedIn
Logistik & Lieferkette, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Line 2 review

5,0 vor 4 Jahren

Kommentare: I am overall happy with my experience with line 2. It helps a lot keeping everything organized. Thanks.

Vorteile:

What I like most about when using line 2 is how I never ever use my actual number to text or make calls. This app helps that.

Nachteile:

What I like least about line 2 is that there are so many clones of this, WhatsApp for example, I have friends on both so it's easy to mix up whos on witch cite.

Antwort von Line2

vor 3 Jahren

Hello June, Thank you for taking the time to leave this feedback for us, we greatly appreciate it. Wishing you well, Carlos, Customer Marketing Manager

Jake
CEO in USA
Einzelhandel, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Awesomeness

5,0 vor 5 Jahren

Vorteile:

This software has great business features. Has an auto attendant feature that is fully customize-able and has a great after hours functionality.

Nachteile:

I do not like that they don't have a feature for hold music

Antwort von Line2

vor 3 Jahren

Hello Jake, Thank you for taking the time to leave this amazing feedback for us, we greatly appreciate it! All the best, Carlos, Customer Marketing Manager

Jose
Jose
Business Development Associate in El Salvador
Verifizierter Nutzer auf LinkedIn
Computer-Software, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Amazing virtual phone

5,0 vor 5 Jahren

Vorteile:

Great option when you need a virtual phone, it allows you to call/text from the same app.

Nachteile:

When trying to call outside the US, it gives you some issues in regarding country code and area code.

Antwort von Line2

vor 5 Jahren

Thank you for taking the time to post your Line2 review. We really appreciate it. ^MS