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Über ShippyPro

ShippyPro ist die Versandsoftware, mit der Online-Unternehmen ihre Bestellungen problemlos versenden, verfolgen und zurücksenden.

Erfahre mehr über ShippyPro

Vorteile:

I certainly recommend it, searched all the internet for a better software/platform, but it certainly beats all existing with more than 30/40% advantage.

Nachteile:

I don't like that they haven't updated their Drupal plugin to use with Drupal 8 / Drupal Commerce 2.

Bewertungen zu ShippyPro

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,4
Kundenservice
4,5
Funktionen
4,6
Preis-Leistungs-Verhältnis
4,3

Weiterempfehlungsquote

8,6/10

ShippyPro hat eine Gesamtbewertung von 4,6 von 5 Sternen basierend auf 78 Nutzerbewertungen auf Capterra.

Nutzerbewertungen filtern (78)

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Nutzerbewertungen filtern (78)

MATHEW NWANERI
MATHEW NWANERI
Business Man in Italien
Verifizierter Nutzer auf LinkedIn
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Very great platform/software

5,0 vor 4 Jahren

Kommentare: Well, would say half bread is better than going hungry, I am satisfied with it's use, would love to remain loyal, but with the above described experiences, would make a change if I get a better option. I am sure they are good at what they do, so it's most likely a better option would remain just a dream.

Vorteile:

Saved me lots of time and money also, ease of use and about 95% ok with connection of my website. I certainly recommend it, searched all the internet for a better software/platform, but it certainly beats all existing with more than 30/40% advantage.

Nachteile:

Well, guess no one is perfect, cost on some features which I actually don't use are too expensive, would have loved to try and use them, but they are not really essential for needs. Also, billing cycle needs a little improvement, if I don't use up number of labels available on my subscription, it does not automatically pass on the next month, whereas when I go above same with less than 10, I get an immediate upgrade for extra 250 shipments which I won't use and won't be transferred to the next month. Guess fixing this would show some transparency rather than making customers feel ripped off. Also, since I'm using your services for above 3 years, it makes no sense making me pay for your connecting module, actually I did buy it but not using it today because it generates errors on my checkout page and module support takes like forever in fixing it.

Pietro
Pietro
Chief operating officer in Italien
Verifizierter Nutzer auf LinkedIn
Gesundheit, Wellness & Fitness, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

simple and powerful

4,0 vor 6 Monaten

Kommentare: I am very satisfied with ShippyPro because it has made it possible to make good savings and easily manage the complex situations of the couriers

Vorteile:

I really appreciated the ability to easily enter new carriers and be able to manage them with an easy panel

Nachteile:

the dashboard is a bit slow when it needs to load the data

Antwort von Italian Valley

vor 6 Monaten

Hi Pietro! Thanks for taking some time to share your feedback! We put a lot of effort into delivering the best shipping experience to all of our customers, and we're twice as happy if our customers let us know it has been appreciated! Stay tuned for exciting coming updates ;) ShippyPro Team

Denis
CEO in Irland
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Avoid at all costs

1,0 vor 2 Jahren

Kommentare: If I could rate this app lower I would. Seriously, think very carefully before you use or even install this app. The sales team aggressively called numerous times during our peak working hours once we downloaded it to have a look at, pressuring us to use the app. Eventually we decided to start using it and there were several problems getting the app integrated with our shipping provider. This took lots of back and forth with them and our shipping provider until they told us everything was "working normally now". The "free trial" we were promised mysteriously disappeared and we were forced to buy extra credits as we had already started using the app. We shipped close to 100 orders using it before our shipping provider contacted us to say our UK orders had not been uploaded correctly with customs data. This meant that a huge amount of orders had been stuck in a warehouse and needed to be returned to us. It was then revealed that this integration was not possible. How someone didn't make us aware of this is the worst part. It just seems like they didn't care and are after the money. F the customer seems to be the attitude. Shippypro bizarrely sent several emails to our customers saying the orders had been delivered, cancelled and then returned to sender. This has resulted in a huge amount of lost revenue, reputational damage, and the cost to reprint new labels using our old method. It has taken 2 full days to deal with the fallout of this and we are not out of the woods

Vorteile:

nothing, the app is poorly designed. Support are not good and the sales team are aggressive .

Nachteile:

The entire experience was terrible. It has cost me huge amount of money.

Joao
Operations Manager in Portugal
Konsumgüter, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Functional

5,0 vor 3 Monaten

Vorteile:

The capability of loading documents in base64 onto the label for Paper-Less Trading.

Nachteile:

A few kinks need to be worked out but it seems like it is being constantly improved.

Antwort von Italian Valley

vor 3 Monaten

Hi Joao, thank you for taking the time to review our shipping management solution. We appreciate your feedback!: our team is committed to ongoing development to ensure an even more efficient experience. Thanks for your trust, and stay tuned for future enhancements.

Alberto
CEO in Italien
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Excellent tools and nice team

5,0 vor 4 Jahren

Kommentare: We are using daily to manage our ecommerce business. Very easy to integrate different shippers and this makes out life much easier and smart.

Vorteile:

Very easy to use and really smart integration with Magento. We started with trial and after few days we released it should really important for us. Marketplaces like Amazon and Ebay are really well integrated.

Nachteile:

Nothing. A very complete tool. May be not all functions could be useful but they are in.

Spencer
Shop Manager in Italien
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Amazing

5,0 vor 7 Jahren

Kommentare: Improve shipping with all the different carriers

Vorteile:

We've started using ShippyPro around 10 months ago. We've been struggling to find a one-stop solution for creating shipping labels from multiple carriers. We've tried numerous apps, but all of them lacked either one carrier that we're using extensively or didn't support creating labels outside of EU. A majority of one-stop shipping label software companies are located in US, that was also a minus because we couldn't contact them with our issues and it took a very long time to get a reply from other solutions. ShippyPro is the only one on the market who is offering such an extensive list of carriers and web integrations.

Antwort von Italian Valley

vor 7 Jahren

Thank you, really appreciated it!

Jasper
Owner in Niederlande
Bekleidung & Mode, 11–50 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Amazing customer support

5,0 vor 4 Jahren

Kommentare: Amazing. We have had some technical difficulties because we have a very specific situation. Other companies were not able to help us but Shippypro was really great in helping out. They fixed everything and they are still very helpful now we already signed up with them!

Vorteile:

The support team was amazingly helpful. We have been struggling with different companies to set up the integration between our Shopify store and our local postal service (PostNL). Finally we discovered Shippypro and working with them has been a breeze. Although you can only contact their staff via chat their help is amazing. They are eager to work with you to fix issues and they were very quick in responding and even working direct with our local postal service to make sure the connection was flawless. Looking worded to a continues relationship with them :D

Nachteile:

The customer support is only available via chat. This sometimes takes a while but the stellar support more then makes up for this in my opinion.

Nic
Operations Director in Deutschland
Konsumgüter, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Review of Shippypro

5,0 vor 2 Monaten

Vorteile:

Easy to use and works with most couriers.

Nachteile:

Lack of customization and no integration with stock softwares.

Fabio
Fabio
Sales Director in Italien
Verifizierter Nutzer auf LinkedIn
Automotive, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great

5,0 vor 3 Jahren

Vorteile:

ShippyPro gave us a great help with extreme ease of use

Nachteile:

a bit complicated to integrate on other platforms

Alfredo
Alfredo
Administration in Italien
Verifizierter Nutzer auf LinkedIn
Baumaterial, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

excellent way to ease ecommerce management

5,0 vor 4 Jahren

Vorteile:

the opportunity to link different platforms of ecommerce and the integration with the freight forwarders

Nachteile:

I was extremely easy to start, also thanks to the free trial (30 shipments/month) that allows to use all the fundamentals functions and learn how to start.

Roberto
Marketing Manager in Italien
Essen & Trinken, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Veloce, Intuitivo ed Assistenza Top!

5,0 vor 3 Monaten

Kommentare: Esperienza molto complessiva e piattaforma da consigliare assolutamente.

Vorteile:

Da quando abbiamo inserito Shippypro nei nostri flussi aziendali, il tempo di gestione delle spedizioni è diminuito del 80%. La fase di creazione delle spedizioni, creazioni e stampa etichette e di tutti gli eventuali documenti necessari si è ridotta del 95%. Oggi gestiamo la creazione di 40-50 ordini nello stesso tempo in cui prima di ShippyPro gestivamo 4-6 ordini. Servizio di assistenza clienti sempre pronto a risolvere le problematiche, ottimo ed molto apprezzato anche il servizio di poter creare delle proposte di modifiche o suggerimenti che vengono analizzate direttamente dal team sviluppo. Grazie a Shippypro ed il sistema di esportazione degli ordini in excel abbiamo anche risolto il problema dell'importazione degli ordini web nel nostro gestionale che non va molto d'accordo con le api.

Nachteile:

L'unico aspetto da migliorare, almeno riferito all'uso che ne facciamo noi, è sicuramente la gestione e la connessione con Amazon Prime con Logistica gestita dal Venditore in quanto le tempistiche di sincronizzazione degli ordini (10min) possono essere leggermente lunghe ed i tracking che anche in questo caso non si aggiornano con il corriere.

Antwort von Italian Valley

vor 3 Monaten

Ciao Roberto, grazie per aver trovato il tempo di dirci cosa ne pensi su ShippyPro. Siamo molto soddisfatti che la nostra soluzione abbia aiutato il Team a ridurre drasticamente il tempo necessario alla stampa delle etichette. Miglioriamo costantemente il nostro prodotto in base alle esigenze e i feedback dei nostri clienti, quindi grazie anche per lo spunto interessante sulla sincronizzazione degli ordini. A presto!

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Verpackung und Container, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Ottima soluzione per la gestione multi-corriere con contratti diretti

5,0 letztes Jahr

Vorteile:

L'implementazione di Shippypro ci ha permesso di eliminare i costi aggiuntivi che avremo dovuto affrontare per integrare ulteriori corrieri - con i quali volevamo stringere collaborazione - all'interno del gestionale, per la stampa diretta delle loro LDV. In più grazie alle chiamate API abbiamo potuto implementare l'aggiornamento degli stati d'ordine all'interno del nostro e-commerce custom e l'inserimento del tracking dell'ordine e ridurre così il numero di richieste su supporto al nostro servizio clienti.

Nachteile:

La UI della piattaforma è sicuramente migliorabile; la curva di apprendimento delle funzionalità complete non è stata molto semplice ed è scomodo dover aggiornare di continuo la pagina quando vengono importati nuovi ordini o generate le etichette. Sono tuttavia a conoscenza che l'azienda sta già lavorando ad una nuova interfaccia grafica più semplice e moderna, spero in arrivo molto presto.

Angelo
Logistic Manager in Italien
Textilien, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Spedire comparando le tariffe non è mai sato così semplice

5,0 vor 6 Monaten

Vorteile:

App molto intuitiva che permette di collegare molti Marketplace contemporaneamente e gestire tutto il flusso ordini comparando in maniera facile ed intuitiva tutte le tariffe caricate.

Nachteile:

L' unico inconveniente riscontrato al momento è che non è ancora stata creata la connessione con il vettore Mail Boxes, ma spero che in un futuro arrivi.

Antwort von Italian Valley

vor 6 Monaten

Thank you so much for taking the time to share your feedback! We're glad to hear that your experience with ShippyPro is great so far. Stay tuned for exciting coming updates ;) ShippyPro Team

Giacomo
Supply Chain Manager in Italien
Bekleidung & Mode, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Ottimo partner nella gestione logistica

5,0 letztes Jahr

Vorteile:

Software fondamentale nella gestione del fulfillment dell'ordine di vendita che ci permette di sfruttare appieno i servizi dei corrieri integrati. La dinamicità dello strumento, la semplicità d'integrazione, la facilità di gestione delle informazioni, ci hanno permesso di migliorare il nostro processo decisionale in ambito logistico.

Nachteile:

Non tutti i corrieri sono ancora pienamente API compliance, prevedere anche modalità di trasmissione dati differenti potrebbe aumentare i servizi offerti

Antwort von Italian Valley

letztes Jahr

Hi Giacomo, thank you for taking some time to leave your review! We confirm you that our Team works every day to improve the accessibility to as many Carriers' services as possible. Keep following us to stay up–to–date! See you soon, ShippyPro Team

Alessandro
Imprenditore in Italien
Landwirtschaft, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Il miglior software per spedizioni!

5,0 vor 4 Monaten

Vorteile:

La generazione delle spedizioni, la gestione degli errori e la possibilità di monitorare tutte le spedizioni

Nachteile:

Il fatto che whatsapp abbia un costo esterno e non venga incluso nei pacchetti.

Antwort von Italian Valley

vor 3 Monaten

Hi Alessandro, thank you so much for taking the time to share your thoughts on our shipping software! We're thrilled to hear that you find it to be the best in the business for shipment generation, error management, and comprehensive shipment tracking. We constantly strive to improve our services and make them more inclusive!

Roberto
Administration in Italien
Bekleidung & Mode, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

ShippyPro is the Best

5,0 vor 4 Jahren

Kommentare: Ottimo software che ci ha permesso di risparmiare molto tempo.

Vorteile:

Facilità d'uso. Interfaccia intuitiva. Risparmio di tempo a gestire le spedizioni

Nachteile:

Ultimamente hanno cambiato l'approccio con i propri clienti. Non sono più reattivi come prima nelle risposte, nelle richieste e neanche a livello commerciale. Peccato.

Martina
Operational manager in Italien
Möbel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Gestione spedizioni per e_commerce arredamento

4,0 letztes Jahr

Vorteile:

Ci sono molte funzioni utili, la più importante è il poter vedere in una unica schermata tutti gli ordini in arrivo dai diversi marketplace. Altro strumento utile è il poter prenotare i resi dei clienti direttamente da shippy, collegando i corrieri che normalmente vengono utilizzati e anche la funzione di creazione di liste Excel degli ordini aiuta molto nell'organizzazione

Nachteile:

Alcune volte ci sono dei bug, soprattutto nella conferma degli ordini in alcuni marketplace

Federico
Ceo in Italien
Großhandel, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Game changer

5,0 vor 3 Monaten

Vorteile:

migliore UX sotto diversi punti di vista.

Nachteile:

Integrazione con BRT (colpa del corriere purtroppo)

Antwort von Italian Valley

vor 3 Monaten

Hi Federico! Thank you so much for taking the time to share your thoughts on our shipping software! We're thrilled to hear that you find ShippyPro to be a game-changer in the management of orders.

FABRIZIO
titolare in Italien
Sportartikel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

CONTATTI

5,0 vor 3 Jahren

Kommentare: OTTIMA

Vorteile:

MI HA MOLTO FACILITATO LE SPEDIZIONI, ALTRIMENTI AVREI DEI PROBLEMI

Nachteile:

QUANDO SERVE ASSISTENZA SOLO CHAT , SAREBBE MEGLIO PARLARE CON QUALCUNO

Antwort von Italian Valley

letztes Jahr

Hi, thank you for your kind feedback! Keep following us for new amazing updates ���� See you soon!

Mariano
E-COMMERCE in Italien
Essen & Trinken, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Efficiente

4,0 letztes Jahr

Vorteile:

la facilità di confronto tra i corriere per scegliere il miglior prezzo e consegna più celere

Nachteile:

l'assistenza clienti poichè manca l'assistenza telefonica

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Essen & Trinken, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Venchi - ShippyPro

4,0 letztes Jahr

Kommentare: Esperienza positiva, ottima strumento per interconnettersi con un solo strumento a molti Corrieri e Marketplace

Vorteile:

Interconessione del prodotto con il nostro software, assistenza clienti disponibile e rapida.

Nachteile:

Messaggi di errore non sempre parlanti e difficili da interpretare

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Möbel, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Facile da implementare con API dedicati

5,0 letztes Jahr

Vorteile:

il fatto che i nuovi vettori vengono aggiunti velocemente da ShippyPro, e che diano delle guide anche in italiano, molto dettagliate per la configurazione del proprio API e dei contratti con i vari vettori.

Nachteile:

non c'è un vero e proprio customer service via chat, bisogna mandare una richiesta, che purtroppo quando si tratta di spedizioni per i clienti può essere uno svantaggio, perché non ce immediatezza nel ricevere una risposta di aiuto. ma in compenso, le pagine di aiuto sono molto ben fatte.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Textilien, 5.001–10.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Integrazione corrieri tramite Shippy Pro

4,0 letztes Jahr

Vorteile:

Scalabilità della soluzione per più corrieri con un'unica integrazione

Nachteile:

Avere un unico accesso al portale, sarebbe utile in ottica aziendale poter dare l'accesso a più persone.

Antwort von Italian Valley

letztes Jahr

Hi, thank you for taking the time to leave your feedback! Through our Teams feature you have the possibility to manage all your Team members more easily than ever by giving access to your account in total safety and in the most flexible way. Please have a look at our Help Center article to know more: https://help.shippypro.com/en/articles/5162494-how-to-manage-your-team-members-on-shippypro We remain at your disposal for any question or doubt, ShippyPro Team

Eugenio
Manager in Italien
Bekleidung & Mode, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Comodo e Veloce

5,0 vor 3 Monaten

Vorteile:

La facilità dell'interfaccia e la sintesi di tutte le spedizioni; la gestione dei vari corrieri.

Nachteile:

Non presenta la tariffa a collo di brt. Non si collega automaticamente a altri corrieri oltre Dhl

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Unternehmensberatung, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Un software che ti semplifica la gestione delle spedizioni

4,0 letztes Jahr

Vorteile:

ShippyPro è completo ed ha parecchie integrazioni con corrieri. Le API disponibili consentono anche l'integrazione con i sistemi aziendali .

Nachteile:

Alcune integrazioni con corrieri ancora non sono disponibili, anche se in via di sviluppo.

Antwort von Italian Valley

letztes Jahr

Hi, thank you for your kind feedback! Keep following us for new amazing updates ���� See you soon!