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Über ShippyPro

ShippyPro automatisiert und überwacht den weltweiten Versand, das Tracking und Retouren mit über 180 Spediteuren und hilft Unternehmen, Kosten und Effizienz zu optimieren.

Erfahre mehr über ShippyPro

Vorteile:

We started with trial and after few days we released it should really important for us. Marketplaces like Amazon and Ebay are really well integrated.

Nachteile:

I don't like that they haven't updated their Drupal plugin to use with Drupal 8 / Drupal Commerce 2.

Bewertungen zu ShippyPro

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,4
Kundenservice
4,4
Funktionen
4,5
Preis-Leistungs-Verhältnis
4,2

Weiterempfehlungsquote

8,5/10

ShippyPro hat eine Gesamtbewertung von 4,5 von 5 Sternen basierend auf 93 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (93)

MATHEW NWANERI
MATHEW NWANERI
Business Man in Italien
Verifizierter Nutzer auf LinkedIn
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Very great platform/software

5,0 vor 4 Jahren

Kommentare: Well, would say half bread is better than going hungry, I am satisfied with it's use, would love to remain loyal, but with the above described experiences, would make a change if I get a better option. I am sure they are good at what they do, so it's most likely a better option would remain just a dream.

Vorteile:

Saved me lots of time and money also, ease of use and about 95% ok with connection of my website. I certainly recommend it, searched all the internet for a better software/platform, but it certainly beats all existing with more than 30/40% advantage.

Nachteile:

Well, guess no one is perfect, cost on some features which I actually don't use are too expensive, would have loved to try and use them, but they are not really essential for needs. Also, billing cycle needs a little improvement, if I don't use up number of labels available on my subscription, it does not automatically pass on the next month, whereas when I go above same with less than 10, I get an immediate upgrade for extra 250 shipments which I won't use and won't be transferred to the next month. Guess fixing this would show some transparency rather than making customers feel ripped off. Also, since I'm using your services for above 3 years, it makes no sense making me pay for your connecting module, actually I did buy it but not using it today because it generates errors on my checkout page and module support takes like forever in fixing it.

Pietro
Pietro
Chief operating officer in Italien
Verifizierter Nutzer auf LinkedIn
Gesundheit, Wellness & Fitness, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

simple and powerful

4,0 letztes Jahr

Kommentare: I am very satisfied with ShippyPro because it has made it possible to make good savings and easily manage the complex situations of the couriers

Vorteile:

I really appreciated the ability to easily enter new carriers and be able to manage them with an easy panel

Nachteile:

the dashboard is a bit slow when it needs to load the data

Antwort von Italian Valley

letztes Jahr

Hi Pietro! Thanks for taking some time to share your feedback! We put a lot of effort into delivering the best shipping experience to all of our customers, and we're twice as happy if our customers let us know it has been appreciated! Stay tuned for exciting coming updates ;) ShippyPro Team

Miko
Miko
VP of Design in Israel
Verifizierter Nutzer auf LinkedIn
Luxusgüter & Schmuck, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Too expensive for what it does

3,0 vor 5 Monaten

Vorteile:

Ease of Integration. Most carriers supported. Simple Integration API

Nachteile:

ShippyPro used to be a good product priced fairly, which has become completely overpriced since they tripled (yes x3) the price of all their plans on January 1. The few minor features ShippyPro added don't justify a price hike of this magnitude. It's just pure greed.

Antwort von Italian Valley

vor 5 Monaten

Hello Miko, We are aware that a price increase is never pleasant and can lead to discontent. We want to reassure you that this decision was not made lightly and not without previously informing clients via email. Just like you, we also have suppliers, and that is why it was introduced only when strictly necessary. Furthermore, we would like to emphasize that the price increase is directly proportional to the efforts we are putting into continuously improving ShippyPro. We are investing more and more resources to provide the most comprehensive and professional solution on the market. We appreciate your understanding and will always continue to work to provide a service that meets your expectations. We are here to address any further questions or concerns you may have. Best regards, ShippyPro Team

Alberto
CEO in Italien
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Excellent tools and nice team

5,0 vor 5 Jahren

Kommentare: We are using daily to manage our ecommerce business. Very easy to integrate different shippers and this makes out life much easier and smart.

Vorteile:

Very easy to use and really smart integration with Magento. We started with trial and after few days we released it should really important for us. Marketplaces like Amazon and Ebay are really well integrated.

Nachteile:

Nothing. A very complete tool. May be not all functions could be useful but they are in.

Joao
Operations Manager in Portugal
Konsumgüter, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Functional

5,0 vor 9 Monaten

Vorteile:

The capability of loading documents in base64 onto the label for Paper-Less Trading.

Nachteile:

A few kinks need to be worked out but it seems like it is being constantly improved.

Antwort von Italian Valley

vor 9 Monaten

Hi Joao, thank you for taking the time to review our shipping management solution. We appreciate your feedback!: our team is committed to ongoing development to ensure an even more efficient experience. Thanks for your trust, and stay tuned for future enhancements.

Denis
CEO in Irland
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Avoid at all costs

1,0 vor 3 Jahren

Kommentare: If I could rate this app lower I would. Seriously, think very carefully before you use or even install this app. The sales team aggressively called numerous times during our peak working hours once we downloaded it to have a look at, pressuring us to use the app. Eventually we decided to start using it and there were several problems getting the app integrated with our shipping provider. This took lots of back and forth with them and our shipping provider until they told us everything was "working normally now". The "free trial" we were promised mysteriously disappeared and we were forced to buy extra credits as we had already started using the app. We shipped close to 100 orders using it before our shipping provider contacted us to say our UK orders had not been uploaded correctly with customs data. This meant that a huge amount of orders had been stuck in a warehouse and needed to be returned to us. It was then revealed that this integration was not possible. How someone didn't make us aware of this is the worst part. It just seems like they didn't care and are after the money. F the customer seems to be the attitude. Shippypro bizarrely sent several emails to our customers saying the orders had been delivered, cancelled and then returned to sender. This has resulted in a huge amount of lost revenue, reputational damage, and the cost to reprint new labels using our old method. It has taken 2 full days to deal with the fallout of this and we are not out of the woods

Vorteile:

nothing, the app is poorly designed. Support are not good and the sales team are aggressive .

Nachteile:

The entire experience was terrible. It has cost me huge amount of money.

Spencer
Shop Manager in Italien
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Amazing

5,0 vor 7 Jahren

Kommentare: Improve shipping with all the different carriers

Vorteile:

We've started using ShippyPro around 10 months ago. We've been struggling to find a one-stop solution for creating shipping labels from multiple carriers. We've tried numerous apps, but all of them lacked either one carrier that we're using extensively or didn't support creating labels outside of EU. A majority of one-stop shipping label software companies are located in US, that was also a minus because we couldn't contact them with our issues and it took a very long time to get a reply from other solutions. ShippyPro is the only one on the market who is offering such an extensive list of carriers and web integrations.

Antwort von Italian Valley

vor 7 Jahren

Thank you, really appreciated it!

Jasper
Owner in Niederlande
Bekleidung & Mode, 11–50 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Amazing customer support

5,0 vor 5 Jahren

Kommentare: Amazing. We have had some technical difficulties because we have a very specific situation. Other companies were not able to help us but Shippypro was really great in helping out. They fixed everything and they are still very helpful now we already signed up with them!

Vorteile:

The support team was amazingly helpful. We have been struggling with different companies to set up the integration between our Shopify store and our local postal service (PostNL). Finally we discovered Shippypro and working with them has been a breeze. Although you can only contact their staff via chat their help is amazing. They are eager to work with you to fix issues and they were very quick in responding and even working direct with our local postal service to make sure the connection was flawless. Looking worded to a continues relationship with them :D

Nachteile:

The customer support is only available via chat. This sometimes takes a while but the stellar support more then makes up for this in my opinion.

Nic
Operations Director in Deutschland
Konsumgüter, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Review of Shippypro

5,0 vor 9 Monaten

Vorteile:

Easy to use and works with most couriers.

Nachteile:

Lack of customization and no integration with stock softwares.

Rushi
E-Commerce Specialist in Kanada
Konsumgüter, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great Software for the European Shipping market as having most of the Carrier and Marketplaces

4,0 vor 6 Jahren

Kommentare: I am having the High expectation from the Software as I am using the Shipstation which is way more use friendly then this one but still this is the 2nd Choice for me.

Vorteile:

- All Local European Shipping Carriers - Easy Connection with the Marketplace - Easy Connection of the Shipping company with their own Checkout Extensions like I have for magento. - Option for adding the Conditions Logic for Segment the Orders

Nachteile:

- Customer Service :( as no one is answering the query on time. - The Internal Layout is quite confusing need some Improvement

Manuel
Imprenditore in Italien
Bekleidung & Mode, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

State alla larga preferite altri software questo è PESSIMO

1,0 letzten Monat Neu

Kommentare: Fanno i guadagni con i "termini e condizioni" e non con il servizio che offrono. Hanno mandato una mail anonima di alert che il paino stava scadendo, e ad oggi non risulta nemmeno un'avviso che il pagamento sarebbe stato automatico. Senza contare che aumentano di 600€ la cifra senza nemmeno avvisare, e nonostante gli aumenti ancora sull'importazione di ordini da Ebay ci sono problemi e anche nell'importazione degli indirizzi in generale. PESSIMO

Vorteile:

Non mi è piaciuto nulla, parecchi problemi di importazione ordini, mai risolti

Nachteile:

Il Pagamento automatico è fuorviante e pessimo. Avevo smesso di usarlo perché nella nuova versione ci sono un dei bug che nonostante abbia partecipato a della call con gli sviluppatori non sono mai stati risolti

Antwort von Italian Valley

vor 4 Wochen

Ciao Manuel, ci dispiace che la tua esperienza con ShippyPro non sia stata come ti aspettavi. Prima del rinnovo automatico è stata inviata una mail per invitarti a contattarci, ma non abbiamo ricevuto risposta. Comprendiamo che si possa trattare di una svista, tuttavia, i termini e le condizioni, inclusi i dettagli sul rinnovo, sono stati accettati al momento dell'iscrizione. Per quanto riguarda i problemi segnalati con eBay, non abbiamo riscontrato incongruenze e malfunzionamenti. Ti invitiamo a contattarci direttamente per discutere ulteriormente e trovare una soluzione che possa fare al caso tuo.

Dario
imprenditore in Italien
Automotive, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Ottimo software per la gestione di ordini e spedizioni E-commerce

5,0 vor 7 Monaten

Kommentare: Nel complesso sono molto soddisfatto, in particolare in shippypro hanno una forte capacità di ascolto e sono continuamente in miglioramento..
Valutano con attenzione anche i suggerimenti di chi lo utilizza.

Vorteile:

La gestione degli ordini e la creazione delle etichette estremamente semplice e veloce. Integrazione con moltissimi marcketplace e corrieri.

Nachteile:

L'integrazione con la parte amministrativa è da migliorare, in particolare la generazione di fatture per le spedizioni extra UE.

Alessandro
ICT coordinator in Italien
Bekleidung & Mode, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Ottimo sistema di interfacciamento corrieri e controllo spedizioni

5,0 letztes Jahr

Kommentare: Nella versione Professional la capacità di gestire facilmente il proprio team di lavoro suddividendo i compiti con i relativi permessi di accesso alle funzionalità del software.

Vorteile:

Capacità di integrare molteplici corrieri e gestire le regole di spedizione automaticamente nonché la possibilità di integrare le pagine di tracking personalizzate per ciascun corriere.

Nachteile:

alcune configurazioni avanzate sulle etichette di spedizione ma il supporto tecnico risponde in tempi brevissimi per risolvere il problema.

Antonio
Antonio
Addetto vendita canali eCommerce in Italien
Verifizierter Nutzer auf LinkedIn
Unterhaltungselektronik, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Efficienza e convenienza con ShippyPro

5,0 vor 11 Monaten

Kommentare: In generale, ShippyPro ha migliorato notevolmente la gestione delle spedizioni per la mia attività. Nonostante alcuni inconvenienti, ritengo che sia una solida scelta per semplificare i processi logistici e migliorare l'efficienza complessiva.

Vorteile:

Una delle cose che mi è piaciuta di più in ShippyPro è la sua interfaccia utente intuitiva e facile da navigare. Anche se non sono un esperto nel settore delle spedizioni, ho potuto utilizzare il software con facilità fin dal primo giorno.

Nachteile:

Anche se ShippyPro offre molte funzionalità utili, ho notato che i costi possono aumentare rapidamente, soprattutto se si utilizzano servizi premium o se si effettuano molte spedizioni. Sarebbe bello avere una maggiore trasparenza sui costi.

Antwort von Italian Valley

vor 10 Monaten

Ciao Antonio! Grazie per aver trovato il tempo di dirci cosa ne pensi su ShippyPro, apprezziamo molto i feedback costruttivi dai quali migliorare sempre il nostro prodotto. A presto!

Alessio
Alessio
IT Manager in Italien
Verifizierter Nutzer auf LinkedIn
Unterhaltungselektronik, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Logistica integrata e multi corriere

4,0 letztes Jahr

Vorteile:

Flessibilità scelta dei corrieri e integrazione API con terze parti.

Nachteile:

Interfaccia grafica non sempre facilissima. Manca applicazione mobile.

Luis
. in Spanien
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

muy buna aplicacion

5,0 letztes Jahr

Kommentare: muy buena

Vorteile:

la gestion de los envios con los markets

Nachteile:

la aplicacion de las tarifas de los tranportes

Antwort von Italian Valley

letztes Jahr

Hi Luis! Thanks for sharing your feedback! We're glad to hear that your experience with ShippyPro is great. Stay tuned for exciting coming updates ;) ShippyPro Team

Alessandro
Imprenditore in Italien
Landwirtschaft, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Il miglior software per spedizioni!

5,0 vor 11 Monaten

Vorteile:

La generazione delle spedizioni, la gestione degli errori e la possibilità di monitorare tutte le spedizioni

Nachteile:

Il fatto che whatsapp abbia un costo esterno e non venga incluso nei pacchetti.

Antwort von Italian Valley

vor 10 Monaten

Hi Alessandro, thank you so much for taking the time to share your thoughts on our shipping software! We're thrilled to hear that you find it to be the best in the business for shipment generation, error management, and comprehensive shipment tracking. We constantly strive to improve our services and make them more inclusive!

Matteo
contabile in Italien
Möbel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Molto buono, poca assistenza solo tramite chat

5,0 letztes Jahr

Vorteile:

Nel complesso è un ottimo software in cloud per la creazione delle etichette.

Nachteile:

amplierei i marketplace disponibili, tipo aggiungendo PRIVALIA, e aggiungerei un servizio clienti raggiungibile telefonicamante

Roberto
Administration in Italien
Bekleidung & Mode, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

ShippyPro is the Best

5,0 vor 4 Jahren

Kommentare: Ottimo software che ci ha permesso di risparmiare molto tempo.

Vorteile:

Facilità d'uso. Interfaccia intuitiva. Risparmio di tempo a gestire le spedizioni

Nachteile:

Ultimamente hanno cambiato l'approccio con i propri clienti. Non sono più reattivi come prima nelle risposte, nelle richieste e neanche a livello commerciale. Peccato.

Marco
CEO in Italien
Unternehmensberatung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

ShippyPro ok

4,0 vor 7 Monaten

Kommentare: BUONA, SODDISFA LE RICHIESTE ANCHE CON I LIMITI SOPRA DESCRITTI

Vorteile:

OTTIME IMPLEMENTAZIONI E CONFIGURABILITA'

Nachteile:

TEMPISTICHE SERVIZIO CLIENTI E PREZZO MOLTO ELEVATO ULTIMAMENTE

Martina
Operational manager in Italien
Möbel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Gestione spedizioni per e_commerce arredamento

4,0 vor 2 Jahren

Vorteile:

Ci sono molte funzioni utili, la più importante è il poter vedere in una unica schermata tutti gli ordini in arrivo dai diversi marketplace. Altro strumento utile è il poter prenotare i resi dei clienti direttamente da shippy, collegando i corrieri che normalmente vengono utilizzati e anche la funzione di creazione di liste Excel degli ordini aiuta molto nell'organizzazione

Nachteile:

Alcune volte ci sono dei bug, soprattutto nella conferma degli ordini in alcuni marketplace

Carlo
Impiegato in Italien
Supermärkte, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Buon compromesso

4,0 vor 7 Monaten

Vorteile:

Facilità spedizione ed un buon servizio assistenza.

Nachteile:

Il costo e la "lentezza" di alcune sezioni.

michele
libraio in Italien
Einzelhandel, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

ti cambia la vita

5,0 vor 12 Monaten

Vorteile:

risparmio di tempo e gestione precisa di tutto il processo

Nachteile:

spedisco poco per loro quindi anche il pacchetto base per me è troppo caro

Antwort von Italian Valley

vor 12 Monaten

Hi Michele! Thank you for sharing your experience with ShippyPro, we're glad that it has been useful for your business!

Federico
Imprenditore in Italien
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Su ShippyPro ho tutto quello che serve per le spedizioni.

5,0 vor 2 Jahren

Kommentare: Esperienza totalmente positiva.

Vorteile:

Il software ha tutte le funzionalità necessarie per gestire al meglio le spedizioni del nostro e-commerce.

Nachteile:

Non sempre l'integrazione dei corrieri è rapida. Dovrebbe essere inoltre poter caricare in automatico tutti i listini dei corrieri, cosa non possibile per es. con BRT.

Mariano
E-COMMERCE in Italien
Essen & Trinken, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Efficiente

4,0 vor 2 Jahren

Vorteile:

la facilità di confronto tra i corriere per scegliere il miglior prezzo e consegna più celere

Nachteile:

l'assistenza clienti poichè manca l'assistenza telefonica