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Über IntelliShift

Führende Fuhrparkmanagement- und Asset-Tracking-Software für Flotten ab 100 Assets. Herausragendes Nutzererlebnis und herausragender Kundendienst.

Erfahre mehr über IntelliShift

Vorteile:

The feature I use most is the stops with options,It helps with routing the truck if I have to switch things up on the fly.

Nachteile:

Sometimes, there is a delay in signal. No other issues I can think of.

Bewertungen zu IntelliShift

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,5
Kundenservice
4,5
Funktionen
4,4
Preis-Leistungs-Verhältnis
4,4

Weiterempfehlungsquote

8,8/10

IntelliShift hat eine Gesamtbewertung von 4,5 von 5 Sternen basierend auf 82 Nutzerbewertungen auf Capterra.

Nutzerbewertungen filtern (82)

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Nutzerbewertungen filtern (82)

John
John
General Manager in USA
Verifizierter Nutzer auf LinkedIn
Verbraucherdienste, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Peace of Mind

5,0 vor 3 Jahren

Kommentare: We have been pleased with the software from
the start. We are always checking either the mobile app or the website to determine ETA’s for crews to a site, or when the last crew out will get back to the yard in the afternoon. Our supervisors all have the mobile app on their phone or ipad. It has helped us make corrections to routes that have saved us time. It helps us communicate better with customers who want to know when we expect to be at a location. It has also been helpful in defending us when accused of damaging something, while working as part of a municipal or utility project. When Im able to produce a report showing the routes taken by our trucks, and that route is nowhere near the person claiming we scratched their car, the “it wasnt us!” defense becomes a lot more credible. We are happy with it and do not intend to change GPS service providers.

Vorteile:

This product has evolved quite a bit since we began using it around 2007, but it has always been very easy to use. The mobile app is very user-friendly, allowing the user to view a vehicle’s location, determine ETA to a destination and then set a text or email alert to let the user know the vehicle has arrived. In the same manner, a vehicle can be viewed while on-site and an alert can be set up to let someone know when they have departed. The reports are very thorough and functional, letting us see the exact route someone took or how long they were at a particular location. I like how easy it is to use and how quickly one can learn how to find what they need in order to achieve great benefit from the software.

Nachteile:

It’s hard to pick out a “con,” exactly. I am able to accomplish everything I need using this software. Maybe having a “stay logged in” option on the app would save 1 second during the sign-in process. That’s all I can think of.

Antwort von IntelliShift

vor 3 Jahren

Hi John, Thank you for your review! We are thrilled to hear that you are happy with IntelliShift and that it has provided you with peace of mind.

Michaela
Service Operations and IT Manager in USA
Maschinenbau oder Wirtschaftsingenieurwesen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great product for the price

4,0 vor 3 Jahren

Kommentare: Support and team are great. Great product, especially for the price. Better product than the big name competitor!

Vorteile:

Easy to integrate, fairly easy to use, gives a lot of information about your vehicle and driver right up front without having to dig too deep.

Nachteile:

The App could be better, it's a re-packaged version of the website that's mobile friendly. I have to login twice each day before it accepts my user credentials. Sometimes takes a minute to refresh. All little things, overall great product.

Antwort von IntelliShift

vor 3 Jahren

Hi Michaela, Thank you for your feedback! We are happy to hear that you are satisfied with IntelliShift.

Paul
President in USA
Öffentliche Sicherheit, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

My last contract with this company

3,0 vor 3 Jahren

Kommentare: We are a Public Health Company, reducing infection and death rates of exotic viruses in multiple communities. We use the software to track our application amount and location.

Vorteile:

The program is user friendly. the user has many variables that can be used to create a report

Nachteile:

The time stamping is not correct. It will show 1 second for 30 second usage and shows 2 second usage for a minute and a half usage. We track application equipment usage. The past program was much easier. Under one minute it did not report a time. Now it reports seconds but no correlation to time. We tested the reported time against actual application time. The time is essentially useless, good attempt though. Times can still be extracted manually, it just takes more time. I recommend using the last software programming for time tracking. It was much easier when producing a report. Thank you

Antwort von IntelliShift

vor 3 Jahren

Hi Paul, Thank you for your feedback. Here at IntelliShift, the success of our customers is at the heart of what we do. We are a customer-centric organization, so we take this feedback very seriously. We will have your account manager reach out to you to assist.

Maggie
Admin Assistant in USA
Lebensmittelproduktion, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Could use some work

4,0 vor 5 Jahren

Kommentare: Silent passenger is an extremely important function for my company. I don't know how else we would track our trucks if we didn't have this software. Though it could use some work it is overall extremely helpful for us in many ways as a food distribution company.

Vorteile:

I like how I can track my trucks and see even when the truck is and is not running. It makes it easier for me to see the traffic and where they are to be able to give our customers ETA's on their delivery's and also allows me to see if my drivers have gone off route.

Nachteile:

I dislike how inaccurate the locations can be sometimes. The circumference circle shows the trucks sometimes being blocks away from where they actually are which makes it hard to give accurate ETA's to customers and doesn't help me track trucks when they are running late on delivery's.

Antwort von IntelliShift

vor 5 Jahren

Thank you for your review, Maggie! We appreciate your feedback and are happy to hear that Silent Passenger is an asset to your business. We look forward to continuing to support your business in the future!

Christopher
Christopher
Transportation Manager in USA
Verifizierter Nutzer auf LinkedIn
Essen & Trinken, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Do You Know Where Your Assets Are?

5,0 vor 5 Jahren

Kommentare: Very happy with the software and the system. Calls into the service desk are answered almost immediately.

Vorteile:

The ease of use makes Silent Passenger a great tool to track your vehicles, know where your drivers or salespeople, other company vehicles are. The maps have enabled our Dispatching Team give specific directions to drivers that were slightly lost and needed assistance finding the location. When a truck has broken down and the driver was unsure of his exact location we were able to tell Roadside exactly where the driver was.

Nachteile:

New York City tends to bounce the signal a bit more than it used to. There are some lags in the data.

Antwort von IntelliShift

vor 5 Jahren

Thanks for the review, Christopher! We appreciate your feedback and are thrilled to hear that you are happy with Silent Passenger. We look forward to continuing to support your business in the future!

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easy to use. Great support staff

5,0 vor 6 Jahren

Kommentare: I am able to protect my employees from making bad decisions. I am able to track my fleet in any place at any time, cutting down response time by assigning the closes vehicle.

Vorteile:

Alarms if a vehicle goes outside target area. Alerts administration if vehicle operators use excessive speeds. Notifies in real time if vehicle is parked for a time period of my choosing.

Nachteile:

Does have some GPS location glitches from time to time that falsely set off ararms. Glitches only last for short periods.

Antwort von IntelliShift

vor 6 Jahren

Thank you for the review! We are always here to support you and your business. We value you as a customer, and look forward to many years of continued success with Silent Passenger as your fleet management and telematics software!

Catalin
Catalin
Owner in USA
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

This is the best tracking solution for your vehicles!

5,0 vor 6 Jahren

Kommentare: Great tracking software.

Vorteile:

I am using them for a few years now, never failed, great software and i would say very affordable, i am using it for tracking our fleet, anywhere anytime, in real time almost. Wired devices only.

Nachteile:

Never used portable devices. in weekends, not much of customer service. No issues so far. I recommend it if you have a minimum 5 vehicles or growing fast.

Antwort von IntelliShift

vor 6 Jahren

Thank you for the review Cata Black Car & Limousines! We value you as a customer, and look forward to many years of continued success with Silent Passenger as your fleet management and telematics software. Best, Silent Passenger Team

PJ
Safety Director in USA
Verifizierter Nutzer auf LinkedIn
Bau, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Silent Passenger, Vehicle Tracking Solutions Fleet GPS Service

5,0 vor 5 Jahren

Kommentare: Silent Passenger has helped us manage our work force, defend claims, and the customer service has been exceptional. We have been using this service for 10+ years.

Vorteile:

Ease of use, accuracy, number of reports available, minimum "offline" periods.

Nachteile:

GPS technology is growing, speeding alerts for specific roadways would be helpful. Available with other services.

Antwort von IntelliShift

vor 5 Jahren

Thank you for your review, PJ! We appreciate your feedback and are happy to hear that you are seeing positive results with Silent Passenger. We look forward to continuing to support your business in the future!

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Fluggesellschaften/Luftfahrt, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

2 Thumbs Up!!

4,0 vor 5 Jahren

Kommentare: We have not had to call customer service in 2 years. The software has never given us a problem. Its easy to use and competitively priced.

Vorteile:

Very intuitive. Easy to set up. We set it up to email us fleet movements throughout the day.

Nachteile:

None! So far, we like everything about the software.

Antwort von IntelliShift

vor 5 Jahren

Thank you for your review! We appreciate your feedback and are thrilled to hear that you are finding success with Silent Passenger. We look forward to continuing to support your business in the future!

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Bau, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great for fleet

5,0 vor 5 Jahren

Kommentare: We have been using silent passenger for many years and have had very few issues. Overall a great experience.

Vorteile:

It allows us to see everything at one time, and the updates keep getting better

Nachteile:

sometimes takes a while to run reports for entire fleet but it is to be expected sometimes.

Antwort von IntelliShift

vor 5 Jahren

Thank you for your review! We appreciate your feedback and are happy to hear that you have had a great experience with Silent Passenger. We look forward to continuing to support your business in the future!

Jack
Transportation Assistant in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Silent Passenger daily use

3,0 vor 5 Jahren

Kommentare: They have been very helpfully and have very friendly staff that can help with any issue that may a rise.

Vorteile:

The things I like most about the software is the layout on the website and app. It is easy to use and has a nice look to the eye. Also like the daily reports and the active reports for when the vehicle battery dies, tow, or unplug of device.

Nachteile:

The only cons is that we just started using the OBD device and a couple have not worked proper when it was installed.

Antwort von IntelliShift

vor 5 Jahren

Thank you for your review, Jack! We appreciate your feedback and are glad to hear that you are happy with Silent Passenger. We look forward to continuing to support your business in the future!

JULIE
SERVICE DISPATCHER in USA
Einzelhandel, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

tracking

3,0 vor 5 Jahren

Kommentare: good and bad / i like the tracking but at times they are not connected

Vorteile:

I like the mapping part of the program. I can find the distant to the next job very easily.

Nachteile:

I can not always find the right reports needed. The trucks are not always connected.

Antwort von IntelliShift

vor 5 Jahren

Thank you for your review, Julie! We appreciate your feedback and are glad that the routing feature has helped your business. We look forward to continuing to support your business in the future!

Andrea
Office Manager in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Mumford Services

4,0 letztes Jahr

Kommentare: We like the program

Vorteile:

Love the ease of using the product. We like the way we can see our whole fleet at once.

Nachteile:

The reporting feature such as stops with options since the last few updates takes forever to load. It would be really amazing if we could make this feature speedier like it used top be.

sead
assistant manager in USA
Bau, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

best in nyc area

5,0 vor 2 Jahren

Vorteile:

Very user friendly, and could be used for more detailed companies with large fleets.

Nachteile:

delays on the less used units, seems like when a unit is off for a while it takes some time to reboot

Antwort von IntelliShift

vor 2 Jahren

Thanks for the feedback, Sead! We're glad your having a good experience.

James
Security Manager in USA
Sicherheit & Untersuchungen, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easy to use

5,0 vor 5 Jahren

Kommentare: Works as described.

Vorteile:

Easy to use and query the information on specific cars

Nachteile:

Occasional inaccurate location, giving wrong location of vehicle by several miles.

Antwort von IntelliShift

vor 5 Jahren

Thank you for your review, James! We appreciate your feedback and are happy to hear that Silent Passenger has helped your business. We look forward to continuing to support your business!

jp
president in USA
Großhandel, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Very good system.

4,0 vor 5 Jahren

Vorteile:

We use the Landmarks feature a lot in planning sales trips.

Nachteile:

We wish we could route our trucks easier with deliveries.

Antwort von IntelliShift

vor 5 Jahren

Thank you for your review, JP! We appreciate your feedback and are glad to hear that Silent Passenger has been helpful to your business. We look forward to continuing to support your business in the future!

Kathryn
Dispatcher in USA
Baumaterial, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Review

5,0 vor 5 Jahren

Vorteile:

I enjoy many features of this program from active map to fleet status -

Nachteile:

The directions feature doesn't work well.

Antwort von IntelliShift

vor 5 Jahren

Thank you for your review, Kathryn! We appreciate your feedback and are thrilled to hear that you are happy with Silent Passenger. We look forward to continuing to support your business in the future!

michael
Purchasing manager in USA
Großhandel, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great product

5,0 vor 3 Jahren

Vorteile:

Ease of use, plenty of functionally. Able to setup reports

Nachteile:

Wish they would add a camera dashboard mode.

Antwort von IntelliShift

vor 3 Jahren

Hi Michael, Thank you for your review. We are thrilled to hear you are enjoying IntelliShift!

Jim
Dispatcher in USA
Umweltdienstleistungen, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

SILENT PASSENGER REVIEW

3,0 vor 5 Jahren

Kommentare: ? ITS OK FOR WHAT WE NEED IT FOR

Vorteile:

put a few things and it dosen't let me continue

Nachteile:

CONSISTENTLY CLOSES AND OPENS WITH OUT WARNING

Antwort von IntelliShift

vor 5 Jahren

Thank you for your review, Jim! We appreciate your feedback and will continue to work to help support your business!

Teddy
Communications Manager in USA
Krankenhausversorgung & Gesundheitswesen, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Using for Ambulance Service

4,0 vor 5 Jahren

Kommentare: Cost effective solution to track assets real time.

Vorteile:

Ease of use Largely accurate Ease of setting up emailed reports

Nachteile:

Sometimes there is issues where the units report off of the road.

Antwort von IntelliShift

vor 5 Jahren

Thank you for your review, Teddy! We appreciate your feedback and are glad to hear the Silent Passenger has helped you better manage your assets. We look forward to continuing to support your business!

John F.
Director of Technology in USA
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Silent Passenger has helped us become more efficient in the use of our fleet.

5,0 vor 6 Jahren

Kommentare: Safer drivers, better information, improved fuel savings.

Vorteile:

The software helped us to cut fuel costs by managing idle time. In addition it has helped identify our drivers that may need a little more training.

Nachteile:

I do not have anything that I would currently consider a con with the software. Unless they would like to drop the pricing a bit.

Antwort von IntelliShift

vor 6 Jahren

Thank you for your feedback, John! We are glad that our fleet management software has helped you cut fuel costs and become more efficient. We look forward to serving you in the years to come!

LYNNA
Branch Manager in USA
Großhandel, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Super Helpful

5,0 vor 5 Jahren

Vorteile:

We can see where are trucks are during the day.

Nachteile:

Really cannot find anything about that we do not like.

Antwort von IntelliShift

vor 5 Jahren

Thank you for your review, Lynna! We appreciate your feedback and are thrilled to hear that you are happy with Silent Passenger. We look forward to continuing to support your business in the future!

ANGELO
LOGISTICS MANAGER in USA
Essen & Trinken, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

SILENT PASSENGER

5,0 vor 5 Jahren

Kommentare: OVERALL WE HAVE HAD A GREAT EXPRIENCE. CUSTOMER SUPPORT IS EXCELLENT.

Vorteile:

SILENT PASSENGER IS VERY EASY TO USE. YOU CAN GENERATE MULTIPLE REPORTS TO RUN YOUR OPERATION MORE EFFICIENTLY.

Nachteile:

WOULD LIKE TO GENERATE SOME REPORTS ON A WEEKLY, MONTHLY, QUARTERLY AND YEARLY BASIS.

Antwort von IntelliShift

vor 5 Jahren

Thank you for your review, Angelo! We appreciate your feedback and are glad to hear that Silent Passenger is helping your business. We look forward to continuing to support your business!

Swapnil
Student in USA
, 10.000+ Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

Great Tracking software

5,0 vor 6 Jahren

Vorteile:

I used for work for a logistics company a few months back and would use this software all the time to track the fleet, almost on real time basis. This software came in very handy and super easy to use.

Nachteile:

I have not had a very good experience with the customer care especially on the weekends when we had to work one-off. But besides that no issues with this tool at all.

Maureen
Sr engineer in USA
Staatsverwaltung, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great system

5,0 vor 5 Jahren

Vorteile:

Easy to use. Very good up to date system

Nachteile:

Better live time feed for public view. Alot of manipulation to find info

Antwort von IntelliShift

vor 5 Jahren

Thank you for your review, Maureen! We appreciate your feedback and are happy to hear that Silent Passenger is helping your township. We look forward to continuing to support your fleet management processes in the future!