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Über Hushmail

Ein sicherer E-Mail-Dienst, mit dem du private, verschlüsselte E-Mails und Anhänge an beliebige Personen senden kannst.

Erfahre mehr über Hushmail

Vorteile:

Easy to use, does not require you to change your domain, easy to customize, and very reasonably priced.

Nachteile:

The user interface is somewhat dated looking. It is a fairly plain interface, but it is very functional so my complaints here are purely aesthetic.

Bewertungen zu Hushmail

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,7
Kundenservice
4,3
Funktionen
4,5
Preis-Leistungs-Verhältnis
4,6

Weiterempfehlungsquote

8,7/10

Hushmail hat eine Gesamtbewertung von 4,6 von 5 Sternen basierend auf 31 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (31)

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Non-Profit-Organisation Management, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

A good email service alternative

5,0 letztes Jahr

Kommentare: It is a great alternative to traditional emails for sensitive correspondences. A bit pricy at $49.98/year and leans its focus more towards healthcare.

Vorteile:

Hushmail has been a good alternative to Gmail. It offers great experience with both users and non users. It is very easy to send an encrypted email to non users with an option to add security question. Of course this has often required prior communication where I establish a few details of my contact and sometimes we just agree on the answer via Signal application. The non user will often create a paraphrase but sometimes it necessitates I advocate for this as some tend to default to reading email through their usual platforms and therefore making the communication susceptible to being read by anyone. This is where I have kept hoping that Hushmail will in future allow free and basic user accounts just to mitigate this risk.

Nachteile:

In most instances, Hushmail has worked for my use case. The emails for non account holders expire after 2 weeks. This is great for enhanced security but not so convenient for an extended period of communications that require a trail referencing to past emails. It would be good if I was able to set the period for email expiration beyond 2 weeks. That would be a great option.

Antwort von Hushmail

letztes Jahr

Thanks for your review. We're happy that Hushmail has worked out well for you. Regarding the email expiry date, you can extend it. Our Customer Care team will happily set a new expiry date for you. Please get in touch with them directly here: https://hushmail.com/contact/support/ Also, very soon, your recipients will be able to sign in using an account they already have, like Google, Apple, or Microsoft.

Triva
Owner in USA
Krankenhausversorgung & Gesundheitswesen, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Encrypted email that’s easy for my clients to use

5,0 vor 4 Jahren

Kommentare: Customer service is excellent. They get back to me right away. That could be worth the price.

Vorteile:

I like that with Hushmail I can create alias emails for different uses. I like that sending attachments is easy. I like there is an app so I can use it one my phone.

Nachteile:

I guess the only drawback is the price-it should cost a few dollars less. I wish that it didn’t show my return email address to the people I send it to. Here is why. In California, the agency that regulates marriage and family counselors consider emails as advertising. Therefore my email must include my full name, type of license, and my license number. So that pretty much kills the confidentiality on my clients inbox. A stone can see the email is coming from a psychotherapist. When I found out about the alias emails I could create, that solved the problem... the only drawback is that the aliases don’t have my website name after the @InnerFreedomConsulting.com. Instead, it has Hushmail info @nym.hush.com But at least I can use an alias to send emails to established clients-so confidentiality is maintained.

Antwort von Hushmail

vor 4 Jahren

Hi Triva, thanks for your feedback. It means a lot to us that you're happy with our services. The good news is that you can set up email forwarding addresses using your own domain (e.g. info@InnerFreedomConsulting.com). Our Customer Care team will be very happy to help you set these up. You can reach them either by email, support@hushmail.com, or by phone at 1-877-533-4874. They are available Monday through Friday from 7am to 5pm Pacific Time. Thanks again for your earlier feedback. Our team works hard to make sure you have the services you need, and your satisfaction means everything to us. All the best, Anabeli Fernandez, Marketing Manager

Katie
Billing Agent in USA
Versicherung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Botched information

2,0 vor 3 Jahren

Kommentare: Another money-greedy company that now regrets that they didn't start out money hungry and also their customer service sucks

Vorteile:

This is a HIPAA compliant encryption service.

Nachteile:

I'm grandfathered in to the "free" version, which they apparently no longer offer. To strong-arm me out of a product they did offer, they LIE about information. Every month or so, my "used storage" will jump wildly overnight (from 29% to 248% this month) . I've contacted support, via email about this twice and no one responds -- the confirmation page tells me that "subscription holders will receive priority" Basically, they no longer offer the "free version" and to hell with loyal customers. I was able to set up an automatic reply, directing my clients to contact me ANY OTHER WAY

Antwort von Hushmail

vor 3 Jahren

Thanks very much for your feedback. We're sorry that you didn't have a good experience with our Customer Care team. We tracked down your account and reached out to you to make this right. Thanks again for your feedback.

Nathan
Coach in USA
Psychische Gesundheitsfürsorge, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great Secure Emails

5,0 vor 3 Jahren

Kommentare: Has been a great experience. No really issues so far.

Vorteile:

That I am able to offer HIPAA compliant emails. Ability to send encrypted emails. Also was able to send one form in emails.

Nachteile:

I noticed that if I go to add a contact, I frequently have to refresh my screen before selecting to add a client. I would enter the information and then it doesn't do anything unless I refresh, then I have to enter it again. I don't like that other people can't initiate an encrypted message to me, but I am assuming that is not because of Hushmail.

Antwort von Hushmail

vor 3 Jahren

Thanks very much for your feedback. We truly appreciate it. The good news is you can give your clients a way to initiate an encrypted message by using one of our secure contact forms. You can view a sample here: https://www.hushmail.com/secure-forms/templates/general/5b21885200b88-secure-contact-form/ and read more about our secure forms here: https://www.hushmail.com/secure-forms/ Our Customer Care team would be happy to help you get started with forms. You can reach them here: support@hushmail.com. Thanks again for your feedback. We're glad you consider us a 5-star service.

Kiley
Graduate Research Assistant in USA
Forschung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Hushmail: Good For Email Encryption, But Lacks Functionality

4,0 vor 6 Monaten

Kommentare: I appreciate Hushmail because you get the features (encryption and a working email address) you pay for; however, I will no longer be using it because of the lack of functionality it provides.

Vorteile:

I really appreciate the email/data encryption that Hushmail provides. It is nice to not have to worry about whether personal information will be leaked or stolen when I am sending it over email.

Nachteile:

Hushmail is extremely lacking when it comes to not only functionality, but also customization. It feels extremely rudimentary.

Alissa
Clinical Psychologist in USA
Psychische Gesundheitsfürsorge, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

The only way to go is with Hushmail

5,0 vor 4 Jahren

Kommentare: Awesome, no complaints, very helpful customer service team and quick response time

Vorteile:

Very easy to use! If something does not make sense there is always someone in customer support to help immediately!

Nachteile:

There is nothing I did not like about this software.

Melodie
CEO in USA
Psychische Gesundheitsfürsorge, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

HUSHMAIL is outstanding as a product, asset to one's business, with flawless use & great IT support

5,0 vor 4 Jahren

Kommentare: Excellent experience, outstanding service, superior product.

Vorteile:

Seamless integration of the use of this product into our business. It has been an asset to our work process, with our professional staff as well as patients finding it to be beneficial regarding ease of use. Information is immediately transported to patients who are able to complete forms and provide signatory approval with ease. I highly recommend having one's business forms and forms for signature created by the HUSHMAIL team. Our patients are able to sign via typing their name, using the mouse to do so, or adding a JPG signature.

Nachteile:

Absolutely nothing. It is a superior product per our experience. Thank you, HUSHMAIL!

Kim
Business Owner in USA
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Hushmail is great!

5,0 vor 5 Jahren

Kommentare: As a Registered Dietitian Nutritionist (RDN) working in the health care industry, I need to be able to send information that is HIPPA compliant. Hushmail makes it easy, and the price is right. My clients love that we can communicate via email quickly. It also adds a level of professionalism to my business. Please note that I do NOT recommend products/services/companies unless I am extremely pleased with them and feel confident others will feel the same way. Also, I am not receiving any compensation or pert for sharing my experience with you.

Vorteile:

Hushmail is very easy to use, customer support is superb, and it fits my limited budget.

Nachteile:

I honestly can not say anything negative about Hushmail.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Medizinische Praxis, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Fantastic HiPAA-compliant email and more

5,0 vor 4 Jahren

Kommentare: One of the best purchases ever in my practice. Very reasonably priced, HIPAA-compliant with individual BAA, and also gives you encrypted web forms. Simply great solution.

Vorteile:

I spent a long time looking for a HIPAA-compliant email solution, and I found that and much more in Hushmail. Easy to use, does not require you to change your domain, easy to customize, and very reasonably priced.

Nachteile:

Pretty much no cons to report; customer service is sometimes a but hard to reach right away but they do call back.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Medizinische Praxis, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Excellent HIPAA-compliant email solution

5,0 vor 5 Jahren

Kommentare: This is one of the best buys for my practice. Very reasonably priced, HIPAA-compliant with individual Business Associate agreement for no extra charge. Also included are secure web forms which could be used for a variety of HIPAA-compliant functions, such as online check-in or secure contact form.

Vorteile:

Easy to use, will work with your existing domain. HIPAA-compliant without the extra charges so common in this segment. Large storage capacity.

Nachteile:

Nothing. As close to perfect as it gets.

James
Chiropractor in USA
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Hushmail Review

4,0 vor 2 Jahren

Vorteile:

It seems very secure for our interoffice communications.

Nachteile:

At times it will randomly encrypt emails that don't need it, glitches tend to show up more frequently in Hushmail than other software I use. Customer support ranges from ok to shitty

Antwort von Hushmail

vor 2 Jahren

Thank you for your feedback. We're sorry you've had a less than favorable experience with Customer Care. We strive to provide our customers with prompt, personal attention when they have an issue that needs to be resolved. If there's something that you're still having an issue with, please contact us at https://www.hushmail.com/contact/ and we'll make it right. Regarding encryption, please keep in mind that if your recipient has already created a passphrase to read an encrypted email on the private message center, then all subsequent emails to them will be encrypted by default. However, you can turn the encryption off when you send a message from webmail or the Hushmail for iPhone app by turning off the encryption switch before you send a message. You can read more about your encryption options in our blog post at https://blog.hushmail.com/blog/how-to-use-hushmail-with-your-favorite-email-app

Cathy
biller in USA
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Hushmail-The answer to my email tasks

4,0 vor 3 Jahren

Kommentare: Husmail is a good value for my small business. Email can be accessed from any where with the internet.

Vorteile:

Hushmail customer service is excellent, fast and effective. The archive function allows for saving all email, from multiple addresses in one place. This helps me monitor my staff communications with clients. If I chose to move from Hushmail, I can keep this one account open for reference. Down time is negligible if any.

Nachteile:

There is no downloaded feature. Downloading email to a computer would negate the HIPAA compliance guidelines, but a choice would be nice. An Android app version is a MUST

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Krankenhausversorgung & Gesundheitswesen, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

GDPR and HIPAA compatible email

4,0 vor 4 Jahren

Kommentare: Confidentiality of patient data is vital and compliance with current safety requirements is essential and hushmail allows for both.

Vorteile:

Very useful for email exchanges with patients ort colleagues involving protected data.

Nachteile:

Apart from an iOS client there is just the browser interface and it misses a few tweaks like multiple accounts in the same mail box.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Psychische Gesundheitsfürsorge, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Exemplary Security

4,0 vor 5 Jahren

Kommentare: Because I worked with different clients using the software, I had two logins. The logins were browser specific and weren't difficult to manage once I caught on to the way they worked. If this were the only email one used, one would be used to its idiosyncrasies. Working with other formats tested my technological tendencies, sometimes with a little frustration and I am a person who like to try new software.

Vorteile:

Hipaa compliance is important. Encrypted messages for more security Uses your domain as an address, fostering confidence with email recipients. Resource for forms delivered and submitted securely

Nachteile:

When another app forwarded a voice message, listening was difficult to impossible.

Esther
Counselor in USA
Psychische Gesundheitsfürsorge, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Secure Email

5,0 vor 4 Jahren

Kommentare: Overall I really enjoy using hushmail. I am able to send and receive encrypted messages and this is really important to me as a health care provider.

Vorteile:

I love that I can send encrypted emails with hushmail and clients can send encrypted emails back to me. This gives me peace of mind when sending information to new clients who have reached out via email, or when communicating with existing clients.

Nachteile:

The user interface is somewhat dated looking. It is a fairly plain interface, but it is very functional so my complaints here are purely aesthetic.

Teja
owner in USA
Psychische Gesundheitsfürsorge, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Hushmail for therapy business

4,0 vor 4 Jahren

Kommentare: Overall it has been relatively easy to use, is an affordable option, and protects client data.

Vorteile:

Hushmail offers encrypted emailing for protecting client information and it is very affordable. It is easy to use.

Nachteile:

It can be a hassle for clients who forget their password because when a password is reset, the email I sent vanishes and has to be resent by me. This is part of their privacy tools so it is actually a good thing but still a pain at times. Sometimes I've had trouble with people being able to view my emails or them going to spam.

Robin
LPCS in USA
Psychische Gesundheitsfürsorge, Selbstständig
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Hushmail disappointed

2,0 vor 4 Jahren

Kommentare: None. It was not for me. I can appreciate the intent but until there is a better way to use it, I give it a thumbs down.

Vorteile:

My purpose in using this software was for HIPAA compliant email. It is in fact secure and I did appreciate that component

Nachteile:

My main issue with why I will not continue to use Hushmail is that it is tedious between the sender and recipient to remember a password to access the email. It seems like there should be a better way to either save the password, or something else. What happens is if you are the recipient and you have forgotten your password and your request a password reset then the original email that was sent to you is lost and the sender has to send again. I found it to be very tiring.

Antwort von Hushmail

vor 4 Jahren

Thanks for sharing your feedback. We're sorry you didn't feel Hushmail worked for you. We're constantly making improvements, and we're currently working on some updates to our message center that will make receiving and responding to messages a little smoother. If you'd like to have a chat with us so we can go through some aspects of our service in more detail, we'd be delighted to hear from you. Please feel free to reach out to me at smilne@corp.hush.com Steph at Hushmail

D
D
e-Learning Analyst in Kanada
Verifizierter Nutzer auf LinkedIn
Krankenhausversorgung & Gesundheitswesen, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Security for your email

5,0 vor 5 Jahren

Vorteile:

As a gmail user I really liked being able to secure messages with a pass phrase to ensure that only the recipient of my messages was able to read them.

Nachteile:

Many years ago Hushmail was completely encrypted, but now, in our brave new world, the TOS now stipulates that they can and will turn over your info in the event of court orders.

Kelly
LCSW in USA
Psychische Gesundheitsfürsorge, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Secure and HIPAA compliant email encryption

5,0 vor 3 Jahren

Kommentare: It has been helpful to have this business need met so I don't have to worry about HIPAA compliance and I can focus on other business operations.

Vorteile:

This was a cost-effective option for meeting requirements for HIPAA-compliant communication. The customer service was helpful in the process of transitioning to this service.

Nachteile:

It was initially unclear to me that I would be able to keep my email address using my own domain name; I thought I was going to have to have the email end with "@hushmail.com" (but I learned this is not the case through consultation with customer service).

John
Mental Health Counselor in USA
Psychische Gesundheitsfürsorge, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Value for Clinicians AND Clients

5,0 vor 5 Jahren

Kommentare: When I work as "covered entity" Hushmail ensures I'm acting in a HIPAA-compliant fashion.

Vorteile:

Hushmail is a great way for clinicians to meet HIPAA security requirements. For clients it's a way they can communicate sensitive material to you.

Nachteile:

Client *may* need to remember to check the Encrypted box to send a secure response.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Psychische Gesundheitsfürsorge, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Best HIPAA email

5,0 vor 5 Jahren

Vorteile:

Easy to use, the price for multiple email addresses, reachable and efficient customer service

Nachteile:

no app for android phone have to login from a browser

Mark
Mark
Independent Consultant in USA
Verifizierter Nutzer auf LinkedIn
Krankenhausversorgung & Gesundheitswesen, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Easy to use with great support

5,0 vor 5 Jahren

Kommentare: I am able to send and receive secure, encrypted emails that satisfy the requirements of federal law (United States), specifically HIPAA, as well as the ethical principles and code of conduct for my profession.

Vorteile:

Easy-to-understand instructions for me and for my clients who receive the initial encrypted email and then establish a connection with Hushmail to read my emails and communicate with me via encrypted email.

Nachteile:

I have not encountered any problems after one month using the service.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Psychische Gesundheitsfürsorge, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Professional & Simple to Navigate

5,0 vor 5 Jahren

Kommentare: Positive, professional, and value the privacy and confidential needs

Vorteile:

Primary reason is that HIPAA compliant and received a BAA right away to sign and complete. Software also simple to use thus far as I am a new user. I am not a tech person and appreciate simplistic with helpful tech support...which I have had both! Efficient, quick, AND kind as well.

Nachteile:

I have not played around with it too much just yet..but so far so good!

Christine
Therapist in USA
Psychische Gesundheitsfürsorge, 201–500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

I love the security

5,0 vor 5 Jahren

Kommentare: Hushmail is a must if you work for an agency that does not have a secured email software. Often times I am having to email personal emails about myself and/or my clients. I love the encrypted option. It is reasonably priced and HIPPA compliant.

Vorteile:

What I like most about Hushmail is the ability to encrypt my emails. I like that it can be assessed on my smart phone.

Nachteile:

There is nothing I like least about this product.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Psychische Gesundheitsfürsorge
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

First step in ensuring that my practice is HIPAA compliant

5,0 vor 6 Jahren

Kommentare: HIPAA compliance.

Vorteile:

The value and the ease of usage. The ease of the encrypted emails for the receiver and sender. Able to view on phone, tablet, and laptop. No learning curve. Email suffix is the business name supports the image of the business.

Nachteile:

At this time, I have no issues or concerns with Hush mail. No app in the google play store. No cons at this time