Über Improvado

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Vorteile:

Ease of use, intuitive and most of all the support and staff at Improvado are incredibly accommodating and very efficient.

Nachteile:

Customization options are limited beyond what is needed for my company.

Bewertungen zu Improvado

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,3
Kundenservice
4,8
Funktionen
4,3
Preis-Leistungs-Verhältnis
4,5

Weiterempfehlungsquote

8,4/10

Improvado hat eine Gesamtbewertung von 4,5 von 5 Sternen basierend auf 21 Nutzerbewertungen auf Capterra.

Nutzerbewertungen filtern (21)

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Nutzerbewertungen filtern (21)

Terry W.
Terry W.
President in USA
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Improvado seamlessly powers all our paid advertising and e-commerce platform reporting. We love it.

5 vor 4 Jahren

Vorteile:

Powerful. Tons of APIs to hook into tons of platforms, and always adding more. Great Google Sheets integration. Solid customer support - super responsive. Very detailed and thorough on data collection. Literally hundreds of fields are imported from various platforms, and it's easy for the user to customize how they measure and view the data. Most reporting platforms will look good until you find the one fatal flaw that means that you can't use it for your use case. We have never run into this with Improvado, and they are always getting better.

Nachteile:

Would love to get some data preparation and transformation functionality to take things to the next level.

Stephen M.
Stephen M.
Media Associate in Niederlande
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 201-500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Easy To Pick Up

4 vor 2 Jahren

Kommentare: Being able to pull various different platform datas into one solution without having to do too much heavy lifting.

Vorteile:

The platform is straight forward to get the hang of and the support team are excellent for any queries. The plug and play elements of the product make it super easy to get a dashboard of the ground when you are hard pressed to get something in front of a client or stakeholder. Connecting various platforms is a breeze too as Improvado supports a whole host of different connections and integrations - if anything is not listed, someone is always on hand to provide support to try and implement a workaround or look into getting the provider added as a data source. The Improvado support team also allowed us to push our data to other products (such as Google Biq Query) in order to be more flexible with our data.

Nachteile:

When comparing to other products available the ability to create custom tabs is limited on this product, thought the templates provided are certainly sufficient - as mentioned in the likes of this product, they do push to external products too, so not necessarily a bad point. One down side is the data pushed to external sources is owned by Improvado so it can be a little slow going if you want to update and test your own things - you have to rely on support to make the updates for you.

Laurie R.
Laurie R.
APRN/Business Owner in USA
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Tried to Get Info But Rep Did Not Call as Scheduled

1 vor 2 Jahren

Kommentare: Given that a call was scheduled for a set day and time and was not followed thru did not impress me.

Vorteile:

I liked the idea of getting to have all of my marketing data in one spot to utilize in different forums and platforms.

Nachteile:

The fact that a demo was scheduled at a set day and time and I was not contacted at that time does not speak well for the support for this product. The demo should be one of their most important calls.

Scott H.
President in USA
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great Time Saving Client Pleasing Partner

5 vor 3 Jahren

Kommentare: The entire team from start to finish has been great to work with and they address problems quickly and effectively.

Vorteile:

The flexibility is quite good. I know the challenges this industry faces when building a product that has multiple customers with myriad of requirements. Improvado does a great job at allowing for the flexibility of variable output demands.

Nachteile:

It's not necessarily what I don't like about the software, but more so about the lack of universal stats across platforms allowing for more comparative data. There are ways to do it, but it takes more heavy lifting that we'd like. If you open two sessions on the same report you can do a side by side comparison, but the minute you dig deeper they both revert to the latest date range pulled.

Catie F.
Director of Operations in USA
Marketing & Werbung, 11-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Taking our business to the next level!

5 letztes Jahr

Vorteile:

The customer success team particularly [SENSITIVE CONTENT HIDDEN] had been extremely helpful and patient with us getting this up and running. He walked us through all the steps, helped us understand how to best use all the features.

Nachteile:

We have had minimal hiccups so far, we are about 2 months into using the product.

In Betracht gezogene Alternativen: TapClicks

Gründe für den Wechsel zu Improvado: Pricing and customer support

Caroline E.
Sr Director for Data and Analytics in USA
Medienproduktion, 11-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great Tool, Superb Customer Service

5 vor 3 Jahren

Kommentare: My overall experience has been overwhelmingly positive - they have gone out of their way to help my business get access to the data we need to grow.

Vorteile:

Improvado provides exactly what it advertises - the raw data from each live connection right into a hosted database. They also have a quick and knowledgable engineering staff who have helped to add new fields to our dataset upon request. Their documentation for new products is well thought through and clear. In addition to all this, they have an excellent support staff. Our Customer Success Manager is very knowledgable about the product, communicates regularly with the development team, and provides regular status updates on development projects.

Nachteile:

I have no complaints at this time - every issue that has come up they have researched and fixed.

Emily S.
Analytics & Insights Manager in USA
Marketing & Werbung, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Removes Technical Integration Headaches

5 vor 3 Jahren

Kommentare: I have had a great experience with Improvado! They provide excellent customer service and provide an excellent product. Using Improvado removes time from my day, previously spend integrating different data sources.

Vorteile:

Integrating many data sources through one simple connection. Easy to use UI with excellent customer service.

Nachteile:

Although most of the API connections are sound, still requires monitoring of the data. Improvado is very quick with customer service if I do have any issues.

Tyler H.
Marketing Intelligence Manager in USA
Marketing & Werbung, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Easy to Use + Powerful Service With Great Customer Support

5 letztes Jahr

Kommentare: Overall I'm very impressed and happy with the software and the service

Vorteile:

I really like how easy this software is to use no matter your experience level. The data prep functionality is a huge time saver, and allows for even junior level employees to aggregate data easily. Additionally, customer support has been outstanding. The response times, the attention to detail, and overall knowledge from our Improvado support team is outstanding.

Nachteile:

I think it's expensive, which can be hard to justify for some.

Syed R.
Senior Search & Data Analyst in UK
Marketing & Werbung, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Best Tool to visualise data

5 vor 3 Jahren

Kommentare: Great experience.

Vorteile:

This is easy to use, can keep our Clients Google ads, Apple ads, facebook search data.

Nachteile:

Sometimes the connection lost and it's hard to find where.

Mauro C.
Analytics Manager in Italien
Essen & Trinken, 1.001-5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Fanstastic tool to import data from many sources

5 vor 10 Monaten

Kommentare: Great support during all the onboarding process and great support for any maintenance issue.

Vorteile:

Many "out of the box" connectors to import data from multiple sources. Easy to set up.

Nachteile:

Data flow monitoring could be improved with dashboards and relevant KPIs.

Mubarrat C.
Product Manger, Data & Analytics in USA
Marketing & Werbung, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great for anyone in the Marketing and Advertising space that wants a good entry ETL solution

4 letztes Jahr

Kommentare: Positive, its better than other ETL companies I've worked with.

Vorteile:

Customer service is great to work with than compared to other companies. There's a good room to customize.

Nachteile:

The product isn't the easiest to use and isn't fully build out yet when compared to other product.

In Betracht gezogene Alternativen: Fivetran

Warum Improvado gewählt wurde: Pricing and Customer Service

Gründe für den Wechsel zu Improvado: Pricing

Brian C.
Sr Dir SEM in USA
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

With Improvado we save huge amounts of people time and have standardized our reporting

4 vor 3 Jahren

Kommentare: Our process for onboarding new clients and pumping out reports month after month has become way more efficient, and way faster since rolling out Improvado. We also leverage some of their 3rd party visualization options successfully, esp Google Sheets.

Vorteile:

Improvado has enabled us to quickly scale our reporting and to deliver dozens of multi-page, multi-channel reports within just a few days every month. Improvado's support team is patient and focused on our priorities. They have become increasingly better at drilling in and staying on an issue until it's resolved.

Nachteile:

As a relatively small upstart in their field, we found other platforms with more built-in data sources and more widgets out of the box. On the other hand, the Improvado team has built numerous custom solutions for us as part of the ongoing package. They never say no to any reasonable request.

Marc C.
Reporting Manager in USA
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Improvado has reduced our manual reporting time by 90%

4 vor 4 Jahren

Kommentare: Large reduction in the amount of hours needed to manual pull and compile data for our clients.

Vorteile:

The ability to connect with a large array of data sources, create custom metrics and flexibility of how that data is presented. Simple, intuitive interface made getting comfortable inside the platform very easy.

Nachteile:

Not quite the depth of granularity I'd like to see with some of the data sources, but the team has been very responsive to that need and is likely an issue that will be resolved soon. Some of the APIs need to be built out a little more, but that's also something the team has been focused on.

Cameron S.
Cameron S.
Digital Media Manager in USA
Verifizierter Nutzer auf LinkedIn
11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

A beautiful dashboard that useful internally and externally

5 vor 4 Jahren

Kommentare: Some of the more granular features are a bit complicated, but support is great about walking us through them.

Vorteile:

The customization, shareable links, and general UI. Customer service is also leagues ahead of other similar solutions.

Zak H.
DBA in USA
Krankenhausversorgung & Gesundheitswesen, 10.000+ Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Improvado Review

5 letztes Jahr

Kommentare: Our experience has been fantastic to this point.

Vorteile:

Ease of use, intuitive and most of all the support and staff at Improvado are incredibly accommodating and very efficient. The connection offerings are very robust and if you need a different connection, the team is willing and able to meet the needs.

Nachteile:

The only item that was a struggle for us was really an internal issues which Improvado assisted us in navigating.

Jong ok K.
Marketing Data Scientist in Südkorea
Unterhaltung, 201-500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Excellent service and product

5 vor 2 Jahren

Vorteile:

We can easily import campaign information from various marketing channels with just a few clicks. They always asked how we used it and developed the necessary features right away. You will need this product if you are using various channels for marketing campaigns or if new channels need to be reviewed continuously.

Nachteile:

It would be nice if various dashboard templates were created.

Chelsea B.
Account Manager in USA
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Really helpful! Lawrence from the Improvado team was wonderful and great to work with.

5 vor 4 Jahren

Kommentare: Reduced a lot of manual inputting and manipulation of data and helped streamline my reporting tasks.

Vorteile:

Complete customization of all data, for all acquisition marketing channels that fit our unique agency needs.

Nachteile:

There was a lot of heavy lifting and initial back and forth, but worth it in the end as we were able to finish a fully customized report that automated what we were doing manually and what our clients were used to.

Alexander F.
Online Marketing Trainee in Deutschland
Marketing & Werbung, 501-1.000 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Improvado Review

5 vor 3 Jahren

Vorteile:

It really saves a lot of time regarding the setup of big data sets.

Nachteile:

I didn't like the UI integrated dashboard function. It just doesn't have sufficient functions for visualizing.

Ethan F.
BI in USA
Marketing & Werbung, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Takes the annoying work out of the equation

4 vor 3 Jahren

Vorteile:

Ease of use and the control you have of the platform data. A ton of options to deliver actionable reports.

Nachteile:

There's a bit of a curve while getting started, however, the challenges are met with a very accommodating team to help every step.

Vanessa M.
Digital Media Manager in USA
Konsumgüter, 201-500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Easy to use platform

4 vor 3 Jahren

Vorteile:

The platform is intuitive and easy to use. There are many variations in terms of data visualization.

Nachteile:

Customization options are limited beyond what is needed for my company.

Asher K.
Asher K.
Partner in USA
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Saves us 20 hours a week.

5 vor 4 Jahren

Kommentare: Saved time!

Vorteile:

It does what it advertises, and it does it well. Improvado pulls data from anywhere, and lets us turn it into a report to show our clients. We used to have someone doing this manually and it took them about 20 hours a week.

Nachteile:

Onboarding is a little complex and some of the calculations are unintuitive, we've had to make a few custom fixes.