Crazy Egg Erfahrungen

Crazy Egg nails user experiance

Kommentare: Every time we sign a new client we recommend crazy egg as an option, and every time a client uses it we almost always end up use the user data to suggest changes that helps improve the conversion rates on the site.

Vorteile:

The level of information you get from this software is insane. Being able to tell if users are clicking on something expecting a link has made a huge difference in how we design and review websites. That alone has helped us create a better funnel to get users to convert.

Nachteile:

There really wasn't much I didn't like about the software, I felt the customer service was a little slow at times. Other than that this is a really great piece of software to help improve the overall experience on your site.

Easy to use and excellent Data Visualization facilities

Kommentare: Crazy Egg is one of the most affordable heat mapping tools on the market. It is priced according to the number of page views and the features included with each plan.

Vorteile:

Crazy Egg is incredibly easy to use and does not require any coding skills to set up. It is a simple plugin that can be installed in minutes.One of the main advantages of Crazy Egg is its data visualization capabilities. It’s easy to quickly see which parts of a page are getting the most attention and which are being ignored.Crazy Egg allows me to split test our pages to see which ones are performing better. This is great for optimizing our website and improving conversions.

Nachteile:

While Crazy Egg is great for data visualization and split testing, it does not offer any other features. It is not a comprehensive analytics tool and does not offer any other features such as A/B testing.Crazy Egg’s reporting capabilities are quite limited. It does not offer any way to customize reports or to drill down into the data.Crazy Egg does not support mobile devices. This means that you will not be able to track visitors who are using smartphones or tablets.

Predatory practices

Vorteile:

Heatmaps, and screen recordings that allow some analysis

Nachteile:

They put you on a trial and have designed the UI deliberately to hide that you'll immediately be paying for the annual plan as much as possible (/mo is in bold, *billed annually is written small down below), they don't notify you when your trial is about to end and if you try to cancel your trial as soon as you sign up they'll end your trial as well. Won't let you end it preemptively to avoid auto subscription!

We are able to enhanced the user experience on our website using it.

Kommentare: Only a select few solutions, including Crazy Egg, offer us such interactive online analytics. As a data analyst I am satisfied with its service for our firm.

Vorteile:

It continuously assists in adjusting our website to the needs of the users. This aids in accelerating our efforts to grow our business.We can use it to change or remove the website's least-used pages. Consequently, the constraints that prevent our development are removed. Based on what users clicked on the website, it produces heatmaps. I find that having a visual depiction of the user's activities is helpful.It creates a scroll map that measures how far users scroll across pages and when they get disinterested in the information. To track a website's activity, it generates Confetti and Overlay.

Nachteile:

Pricing package may be customized into different plan.Heatmap visualizations may be upgraded. In case of taking snapshots, some feature may be more updated.

Premium Heatmapping and A/B Testing

Vorteile:

Excellent heatmapping and A/B testing. When benchmarked against Hotjar & Optimizely, Crazy Egg won out.

Nachteile:

Hotjar offers a free plan with nearly all the features of the Crazy Egg basic plan for nearly $300/year. Also, it would be nice if Crazy Egg billed monthly, vs annually - as all our revenue and client billings come in month-to-month. We would even pay 10% more for monthly billing, vs annual pre-pay.

Crazy Egg Shows Me What's Hot On My Website!

Kommentare: I get specific, measurable data about how my audience uses my website on a daily basis. I get recordings of real-time visits from customers. I get excellent split testing functionality with thorough analytics that I can use to tailor my content to my visitors.

Vorteile:

What I like most about Crazy Egg is that it offers me clear information about how people use my sight. It's one thing to design a site based upon how you think people will use it or even how they use others like it. It's another thing all together to know exactly how they use it, so you can constantly improve it. By giving me a heat map of my users' experiences, Crazy Egg makes it possible to see which elements of my site are working and which ones need improvement. At a glance, I can see which buttons get clicked the most, how far the average person scrolls down the page, and the order in which people read my content. That's valuable stuff! Crazy Egg goes a step further, though. It provides recordings of real visits from people, so I can watch as they tour my site. This let's me see the traffic pattern that potential customers are taking around my pages. By looking at how visitors tour my site, I can begin to notice patterns in their behavior and make sure that I'm always delivering what they want where they want it. As if all this wasn't enough, Crazy Egg also offers the ability to A/B Split test my pages. Now, there are lot of applications that will split test things, but I've not found one that does it as reliably and as thoroughly as Crazy Egg. The data it provides makes split testing quick and simple.

Nachteile:

Honestly, there's not much to dislike with Crazy Egg. It's a specialized tool for a specific job which means that it will be one of many such tools in your tech stack. And even though it has affordable price points, it's still one more thing you have to pay for. that's just the way online marketing is moving these days. I use a full automation platform and I still have Crazy Egg, because my platform doesn't do what Crazy Egg does. Maybe one day there will be a platform that does everything, but for now I'll keep using Crazy Egg.

Love it!

Vorteile:

I really like how everything works in Crazy Egg, I make snapshots of almost every page on our website on desktop and mobile, and this helps our developers and designers greatly. It has the ability to view the snapshots in heatmap, scrollmap, and confetti showing where users came from. It is super helpful and works smoothly. Totally recommend for all who are not using it yet, it's a treasure :)

Nachteile:

I think I would love to have a feature to download all the snapshots when they are ready to my computer. Because I make screenshots and it's not very convenient.

Hands down the simplest tool for Conversion Rate Optimization

Kommentare: It helped me improve my conversion rates.

Vorteile:

Crazy egg is easy to install and very intuative to navigate and explore. I like it's simplicity. Its not one of these end all CRO or SEO tools, it focuses on user experience on a basic level. With that said, it's very valuable. I love the confetti view where I can see where my visitors are clicking and where I might be losing them. Their customer service is also top notch.

Nachteile:

The heat map and confetti map seem very similar to me. I'm not sure if they are just different ways of displaying the same data or if they offer something unquie.

A great conversion optimization tool!

Vorteile:

If you haven't used a tool like Crazy Egg in the past, you're about to be blown away. The data that you can get from this tool is crazy helpful and a little scary! You can use the heatmap data to adjust content, landing pages, conversion funnels, and so much more.

Nachteile:

Price. It is more expensive than competing software tools (like Hotjar). I recommend that you compare the features and price before selecting one.

The software to use when searching UX Design problems

Vorteile:

If your website does not convert as it should, this is the software to use. You can take out the guessing from the equation using their charts, funnels and recordings of real people using your website. The implementation was painless with just a javascrypt code, and all the dashboard is very intuitive.

Nachteile:

Live customer session can be a bit unpractical, with some pages not being showed, they should work more on this, but the bottom line is great.

Great Tool with a Team looking to implement features you want.

Kommentare: Highly recommend, you're probably looking at some other software and I've tried them. Talk to the team, get yourself a demo.

Vorteile:

Generally speaking, being able to manage team members, break down heat mapping and other types of tools are a breeze and rather "flashy" to our customers.

Nachteile:

Account-wide settings and another administrative role are the only things I want to see moving forward. I should be able to set limits for all current and future snapshots in terms of lifetime and number of visits for each snapshot. Another role that allows employees to control multiple snapshots but not be admins would be useful here.

CrazyEgg helps us evaluate web traffic for public site and to determine marketing tests.

Kommentare: We use it to evaluate page performance on our website and develop tests based on user intent and clicks. We use it for both PPC and SEO testing, and it's a regular tool for our marketing team.

Vorteile:

I like the variance in views. It's not just heatmap software with the red to blue hues, it also shows confetti view - a breakdown of actual clicks on the page and where that traffic originated. You can see by a device, by a browser, by Adwords campaign, by country.... I'm partial to that view. Plus, it also shows you real-time visitors to your site.

Nachteile:

I question some of the click reliability, as some "clicks" are likely people scrolling on the page, because so many of the clicks are in dead zones on the page. That can skew the numbers a bit, in my experience, so ultimately it's a tool to get a nice general sense, but it's not well designed for reporting accuracy.

Affordable User Behavior/User Insights Tool; Easy to Use

Vorteile:

* The insights that Crazy Egg can give marketers, designers, and developers is worth the (reasonable) price. * Easy set up; Google Tag Manager installation is easy. * At times, it can be difficult to provide less technical team members or management with insights through raw data, but the visual component that Crazy Egg can provide makes life a lot easier. * Affordable * Your designers and developers are creating mock ups for future redesigns based on actual user data.

Nachteile:

* Having to delete snapshots because I've hit my max and export/save all the corresponding user data gets tedious; this adds up quick especially if you want to analyze both the mobile view and desktop view of your pages.

Crazy Egg Is Like A Spy Camera For Your Website

Kommentare: Crazy Egg helps me make informed descions on what to have on my site and what's working or not. In my opinion this is really a ninja tool! I wish the setip was eaiser and they had a wordpress plugin though.

Vorteile:

Obviously, I like the heat map feature the most. It gives you a visual perspective of where your visitors actually click. You are able to see where and the frequency of where people are going to your site. This allows you to make informed descions on what to have on your sales pages based on user experience.

Nachteile:

I wish they would have a wordpress plugin. Sometimes the software gets buggy and the snap shots don't work correctly. I have used other heat mapping tools but this one is probably the best you'll find.

Great product and customer support is fantastic

Vorteile:

- great features - reasonable pricing - fantastic customer support

Nachteile:

I honestly can't think of any. Since they have the free trial, you can always try it out and cancel if you don't like it within 30 days.

Great way to improve web content

Kommentare: Being able to utilize the CE heat map and see how our tests match with our analytical results is really fun. Its a great way for us to improve our website and we have been able to make a lot of positive and useful changes to our website based on learning what our customer flow is. It's easy to use and worth it!

Vorteile:

Ever want to know what people are clicking on your site? Crazy egg is a great way to test your site and test different initiatives to see whats working. The heat map is awesome! It's been super helpful teaching us what we need to improve, remove, keep, etc.

Crazy Egg

Kommentare: New experience, just started working with their software a few months ago.

Vorteile:

Loved the listing abilities with this software. We sell products on this site.

Nachteile:

Did not like the policy restrictions on Crazy Egg.

Does what we want it to to - much better heat maps than the free tools out there

Vorteile:

It's very easy to take snapshots of your web pages and capture where users are clicking. I like the ability to have multiple views -- I prefer the confetti view for precision.

Nachteile:

I wish Crazy Egg could capture precise menu clicks. We have a global nav that Crazy Egg can't read -- and instead, it looks like the clicks are occurring in our header.

Improved Our Website Immensely

Vorteile:

I love being able to see the visual maps of where our customers are going, clicking, and spending time. It's extremely helpful to know what information is relevant and what can and should be changed to make way for something more useful that will potentially make us more money.

Nachteile:

Sometimes I am given information that I'm not sure what to do with. Not necessarily irrelevant but maybe undecipherable without aid.

Really helpful tool for your website

Vorteile:

Crazy Egg is a very helpful tool for your website. It shows a lot of great stuff, like what spot is the most popular or whether people click on your buttons or not.

Nachteile:

Sometimes it can be glitchy, but that is okay as long as the product is live and constantly is being updated.

Great for optimising your site / landing pages

Vorteile:

We've ran a test using crazy egg and one of the best things in crazy egg by far (as opposed to GA) is the heatmap. not only it gave us some insights on how visitors are using your site or landing pages, but it also helped us optimise the UI to get the maximum out of our offer.

Nachteile:

1) pricing can be cheaper for what it does. 2) it's lacking some of the bells and whistles that other analytics tools have and can't be as a stand-alone (rather a complementary tool to your analytics) 3) it's really time consuming.

[SENSITIVE CONTENT HIDDEN] Won't Let You Down

Kommentare: Very pleased and satisfied with data that Crazy Egg provides to give us a better understanding about our audience.

Vorteile:

Been knowing Crazy Egg for years and I honestly think that this is a great tool to help you understand your customers through their behaviour when visiting your website. Not only provide you data in numbers, Crazy Egg also provide you with heatmap shows which part of your page mostly engaged with people.

Nachteile:

I know it doesn't make sense, but come on, if only we can use it for free without have to joining the trial. Just like what Google did.

Simple setup and user experience but lacks features

Vorteile:

Easy to integrate with WordPress themes Heatmaps feature is the best in its class

Nachteile:

The reports are lacking, specifically when trying to funnel users through a checkout flow

Super tool for heat mapping and user behavior intelligence

Vorteile:

The data visualizations in their heat mapping are phenomenal and the click information is invaluable for making sound UI decisions.

Nachteile:

The pricing is a bit higher than other available tools out there and some dynamic elements are not tracked properly.

Great and simple heatmaps

Vorteile:

Creating heatmaps and scroll maps is really easy and it gives you a ton of information about your user. There is also a session recording feature which can help you check how did your users use your site/product.

Nachteile:

Crazy Egg is really good for heatmaps, but I think their A/B testing option isn't as good as other options on the market.