Über eXsight

TEM Suite ermöglicht es Unternehmen, die Sichtbarkeit und Kontrolle über ihre Unified-Communications-Nutzung, ihr Vermögen, ihre Dienstleistungen und Sicherheitsrichtlinien zu gewinnen.

Erfahre mehr über eXsight

Vorteile:

Nicht verfügbar

Nachteile:

Nicht verfügbar

Bewertungen zu eXsight

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,2
Kundenservice
4,7
Funktionen
4,4
Preis-Leistungs-Verhältnis
4,3

Weiterempfehlungsquote

8,9/10

eXsight hat eine Gesamtbewertung von 4,3 von 5 Sternen basierend auf 14 Nutzerbewertungen auf Capterra.

Nutzerbewertungen filtern (14)

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Nutzerbewertungen filtern (14)

James O.
Network Engineer in USA
Staatsverwaltung, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Solid call accounting software

5 vor 6 Jahren

Kommentare: We have been using MTS with our shoretel system for roughly 5 years and it has been trouble free. MTS is awesome with support and maintenance. They are on top of issues before they arise with consistent maintenance. Their customer support is well informed and quick to respond when I have questions.

Vorteile:

It is troublefree telephony accounting. The reports are great and information can be scaled to what the department wants to see.

Nachteile:

There is not really anything to complain about. It serves it's purpose and does it well. The support team is excellent. I'm hard pressed to find any negatives!

Cynthia Y.
Telecommunications Manager in USA
Bankwesen, 5.001-10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Product

4 vor 6 Jahren

Kommentare: Overall we are highly satisfied with the TEM suite of products. The software is user friendly when it comes to reviewing and processing invoice to running reports. I would highly recommend this to any business trying to manage their telecom spend.

Vorteile:

How easy it is to use. When I run into any issues customer support is quick to respond knowing I have deadlines.

Nachteile:

None that come to mind.

Stephen L.
Telecomm in USA
Staatsverwaltung, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Call Accounting

3 vor 6 Jahren

Kommentare: So far so good, product works when I need it to and when I did have problem with it I call support and had the problem resolved on 1st contact.

Vorteile:

Reporting

Nachteile:

lack of phone number reporting

Kris A.
Facility Coordinator in USA
Hausmeisterservice, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great software for our needs

4 vor 6 Jahren

Kommentare: MTS provides our department with great software for our data. It is great to use and the customer support are always there when you need help. Recommended for telecom companies looking for a software for the their data.

Vorteile:

Functionality

Nachteile:

Can be initially tough when you first use it

F C.
Comm Engineer in USA
Versorgungsunternehmen, 5.001-10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

TEM Product

5 vor 6 Jahren

Kommentare: OUTSTANDING product! Has greatly reduced time required to manage our telephony devices. This includes wired and wireless

Vorteile:

Ease of use

Nachteile:

Sometimes the reports are hard to build, very small number of times

Thomas N.
Voice Engineer III in USA
Freizeit, Reisen & Tourismus, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

MTS Call Accounting Application Suite

4 vor 6 Jahren

Kommentare: Easy to use. Good reporting capability. Had very good luck with support on this product. Knowledgeable product engineers.

Steve L.
network engineer 2 in USA
Einzelhandel, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Review of MTS call accounting.

4 vor 6 Jahren

Kommentare: I need a better way to update the name and department on each device.
I enjoy many of the features and reports available on the application.
I use the portal to locate specific calls to or from devices on the system.

Vorteile:

If I have a problem, they are quick to respond to get resolved quickly.

Nachteile:

updates on the name and departments for devices.

Robert B.
Network Administrator in USA
Strafverfolgung, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Excellent support and service

5 vor 6 Jahren

Kommentare: So far support on the product has been great, and whenever questions arise or support is needed. it is done in a timely fashion with all explanations provided.

Vorteile:

Dashboard makes it easier for end user to find what they need.

Nachteile:

The reporting could offer more in a way of understanding or ease of remembering.

Brandi M.
USA
Non-Profit-Organisation Management, 5.001-10.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

New Customer

4 vor 6 Jahren

Kommentare: We are a new customer to MTS and just deployed the invoice payment process; so we're working through some growing pains. Overall, once we have the system up and running things should become easier to use and I may have more 5 star ratings. MTS has been great to work with from a customer service perspective, very patient with us as we work through the deployment.

Vorteile:

I can see the potential the software has to be very valuable to ACS in the future.

Nachteile:

Setting up the TEM suite with our telecom bills; we've found a number of invoices our previous supplier could do electronically that MTS is not able to do yet so it increases our paper invoice count.

Christina W.
Telecom Administrator in USA
Staatsverwaltung, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great CDR Software

5 vor 6 Jahren

Kommentare: I have been using this system for over 10 years, it is very reliable and easy to use. Support is very responsive.

Vorteile:

The calls portal makes it easy to define a list and sort it.

Nachteile:

I would like more flexibility in the reporting

Matt H.
USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Pleased with MTS

4 vor 6 Jahren

Kommentare: We use MTS Application Suite for E911 notifications, Device Management, Call Detail Reporting, and target specific items that can be included in Generated Reporting. We only use a small portion of what Application Suite is capable of, but we are pleased with what it does and the support we receive.

Janet N.
USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

MTS Call Accounting review

4 vor 6 Jahren

Kommentare: The university has been using MTS products since 1995, the first one Trak and Shoot. Loved it, then later on added the call accounting product. Very dependable easy to use. The highlight for me is the sales rep and the tech support, excellent!!

Cindy G.
USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Tems Software

4 vor 6 Jahren

Kommentare: The tems software has made my reporting of our phone traffice so much easier. I never have to worry about the details.. I can trust the data is there when I need it. The support I receive is great.

Yvonne F.
USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Tem Suite Call Accounting

5 vor 6 Jahren

Kommentare: We had upgraded from CallTrac and WOW what a difference. Tem Suite Call Accounting is so easy to use, gather information, create reports, get statistics, etc.