BuildPro Erfahrungen

Great Home Building Scheduling Software

Vorteile:

Incredible reporting and ease of use. There are also many other areas where it ties in with the accounting software to help with auto pay. The company also listens to their users and makes updates and improvements quite often.

The sky is the limit for this already time-proven software solution we know as Hyphen Solutions

Kommentare: Our overall experience has been very good and Hyphen Solutions has demonstrated professionalism in their development and in any service requests we have submitted. We've been doing this for 34 years and Hyphen is the strongest in our experience. With cost-containment and ongoing improvements it will remain an industry leader in my opinion.

Vorteile:

Having used Hyphen with many national and local Homebuilder Customers over the last 15 years, we have benefited in our Communication, Scheduling, Service Response Performance and Invoicing.

Nachteile:

The cost has consistently increased as Hyphen Solutions has changed their billing models. It is the most expensive software subscription we use in its "software product category". One weakness that needs work is that when the core Customer implements Hyphen, we are often not notified as Vendors for some time and this communication gap stalls the onboarding and creates a weak first-start experience at times.

BuildPro Review

Kommentare: Overall, it's functional but really only on a desktop. It can be used on a phone or tablet but the UI is not friendly and requires a lot of zooming in and out.

Vorteile:

Having all of the tasks loaded every time. Knowing that I won't have to worry about subcontractors not getting paid timely. And navigation is also relatively easy.

Nachteile:

No app support, desktop crashing seems consistent, and having to "force sign ins" without allowing multiple log-ins is frustrating.

Updates To BuildPro That Will Help Functionality

Kommentare: Overall, the experience with BuildPro is pretty smooth. There are a few things that effect the functionality and usability, but overall the experience is smooth. There are minor things that could make the experience better.

Vorteile:

BuildPro is pretty easy to navigate. Block scheduling makes the system much easier to use. It is easy to find uploaded documents, find information, etc.

Nachteile:

BuildPro Calendar is a static in its functions. Single Day View shows a whole 2 week calendar. It also does allow you to drag/move tasks to a new date from this interface. That would help tremendously. We can currently write EPOs to multiple jobs within whichever community we are writing the EPO for that particular lot, it would be nice to write an EPO and be able to write it for multiple jobs within whatever community we are assigned to. Lastly, we find ourselves having to re-write EPOs that were written to the wrong vendor once they are approved or rejected. It would be great to be able to adjust the EPO after it has been approved or rejected to escape having to write another EPO.

Terrific scheduling and communication tool!

Kommentare: As our trade partners come to trust our scheduling and communication through BuildPro, they gain more faith in us as a builder. That trust level and the ease of submitting and completing items for payment makes us the builder of choice

Vorteile:

I love the ease of scheduling, rescheduling, and communicating with our trade partners. Being able to track schedule changes and review performance based on that data allows me to have constant control of my schedule, making me more effective and efficient.

Nachteile:

Occasional bugs and failures are frustrating. Spending time to create a schedule only to have the system fail and lose my dates is very frustrating. Errors with sending notes is too common

SUPPLYPRO/HYPHEN SOLUTIONS

Kommentare: BEEN USING IT SINCE IT'S INCEPTION WITH TOLL BROTHERS, INC. - PRETTY GOOD WITH RECORDS FROM PREVIOUS YEARS - STILL NEEDS SOME WORK BETWEEN APPLICATIONS

Vorteile:

RECORDS ARE EASY TO RETRIEVE - INFORMATION NEEDED IS USUALLY THERE

Nachteile:

TRAINING REQUIRED - BUILDPRO/SUPPLY PRO DO NOT WORK WELL AS THEY SHOULD - THERE ARE DIFFERENCES THAT CAUSE A LOT OF GRIEF AND HEADACHE - RESULTING IN MORE THAN USUAL TIME SPENT TO RESOLVE SOMETHING THAT IS REALLY PRETTY EASY - DOES NOT UPDATE ON ITSELF WITH INFORMATION NEEDED TO WORK WITH BUILDPRO - UNNECESSARY INFORMATION REPEATED IN SYSTEM - PRINTING OF SHEETS HAVE TO BE RE-ALIGNED TO GET ALL INFORMATION ON A SHEET.

Hyphen

Kommentare: Overall I like it from my perspective. It help to track everything. It does not let me know that schedule changes are received when I change them. Also the fact I can’t alter my own template personally makes schedule change divert time consuming. If I change something or need to flip tasks it throws the whole template off which means I must go one by one to change schedules

Vorteile:

It covers a large amount of info and has a lot of ability to track everything. Wish it integrated with supply pro a bit easier. As it is one of many systems it seems to be a beast of burden to some subs that are not as computer savvy and can create redundancy have to schedule then send a separate email and call

Nachteile:

There is so much it can be overwhelming to those less tech savvy. The integration from new star to buildpro to supply pro can be sketchy

Helpful Software - Still growing up

Kommentare: As stated we fully believe that BuildPro works. We are working through the minor issues with schedules easily. We are unsure of the supplier side communications. We also have strong feelings that the Admin resources are lacking enough information to be useful at this time.

Vorteile:

I like that the software fills a gap for builders and had created the standard for a cross functional communicator for builders and sub-contractors. I have no doubt that the programmers are constantly working for improvements. From a general contracting perspective the schedule tool functions nicely and new add on features so far have been welcome.

Nachteile:

Reports. The so-called canned reports are not designed with a holistic intent of solid reporting and seem to be whatever someone paid for a report gets dumped in line as an available report. A number of them do not function. I would love to see a report writer that allowed selection of key data to be easily added/subtracted.

BuildPro - user

Kommentare: Reducing the need for printed copies of plans and specifications. Primarily to avoid the need for field staff and work crews to come to the office for these items (especially during the COVID-19 pandemic). Online, the information is available 7x24 as long as you have a device with a web browser. To date, have NOT experienced an outage or issue with accessing the system

Vorteile:

Access to builders' plans and exterior colors/options for us as a subcontractor. Eliminating the need for paper copies for the office, the field supervisor and the work crew. Access through the Internet via web browser on smart phone, tablet or laptop.

Nachteile:

There is a lack of integration between this and other competing products - often need to either do a screen capture, then paste it into a document for import into another system, or downloading a file as a PDF to likewise import/export. Requiring creating own scripts to automate some of this.

Cumbersome

Kommentare: We use the SWIM function.

Vorteile:

It is functional and allows business to get done.

Nachteile:

It is extremely cumbersome, complex and antiquated. Technical glitches are rampant. It takes a very long time to load and is very slow. It is not user friendly or intuitive at all. Our people need a training class just to do basic functions. Customer services is non-existent unless you get locked out and need your password reset, which will happen frequently. The features are so limited that it presents challenges with outside regulators.

Slowest Software Ever

Kommentare: I have endured many long and stressful nights trying to submit inspection reports. This software makes my job harder than it needs to be.

Vorteile:

This software is aesthetically pleasing.

Nachteile:

This software is slow and inefficient. The system is often inaccessible due to maintenance and passwords expiring, making it harder to submit inspections on time. The process of adding a single finding takes so long I could type multiple inspections on another software before this one finding submits. Customer support is not helpful with ongoing issues. The inspection report does not include all necessary components that the permit requires. Character restrictions when describing locations of findings force users to create multiple findings in place of one.

Highly recommended!

Vorteile:

This software is easy to set up, easy to use and hassle free.

Nachteile:

The custom reporting was not my favorite.

Hyphen Solutions construction management software Review

Kommentare: Allows me to get paid in a timely manner and forecast upcoming and ongoing projects.

Vorteile:

I enjoy the accessibility to all the information that can be loaded into the system from scheduling to viewing documents uploaded for specific projects.

Nachteile:

I have no complaints about Hyphen Solutions

Great Software

Kommentare: I have used hyphen for four years now and it's never glitched on me or froze. I never have a problem accessing the website and I can access it from any mobile device.

Vorteile:

Very Easy to navigate and find what you need.

Nachteile:

Items that were on the website that dont pertain to my job or my company.

Quick, Consice and Easy to Navigate

Kommentare: Great! Been using for over 6 years without issues.

Vorteile:

All of my information is at my fingertips.

Nachteile:

When in "warranty" job list screen, it seems to have issues updating info quickly.

Pro Revew

Kommentare: Awesome helps get trade partners paid quickly.

Vorteile:

Ease of use and functioning capabilities

Nachteile:

Redoing p.o’s after having submitted from iPad and or desktop rarely.

BuildPro

Vorteile:

organizing tasks regarding schedules, notifications to trade partners

Nachteile:

the way the system arranges lots and how difficult it is to look up lots

little hard

Kommentare: it is hard for me to grasp the scheduling tools

Vorteile:

I like that I can reschedule the lot's all the way down.

Nachteile:

that you cannot reschedule multiple lots .

BuildPro Strengh and Weakness

Vorteile:

Documents are easy to upload and finding them according to job number

Nachteile:

Sometimes clicking on job number can go slowly

Hyphen is an extremely easy program to use

Vorteile:

Easy to use, easy to view / print documents. Time stamps any changes made. Able o leave notes in real time.

Nachteile:

I can't just pull up an address and hit enter for it to pull up all documents. The schedule function doesn't allow me to select an item from there and pull up all related documents.

Very useful software

Kommentare: As a construction manager I oversee the building process on many homes at the same time in varying stages. Having build pro mix coordinating with suppliers and vendors much easier in terms of scheduling and communication.

Vorteile:

The to do list is great as it brings up everything that needs to be addressed or scheduled based on leadtimes. It’s a great starting point every morning.

Nachteile:

Inability to easily go “back” a page in certain circumstances

Dependable and User Friendly Software

Kommentare: It's been a great experience thus far!!

Vorteile:

The ability to have everything in one place - communications with builders, payment status, plans etc

Nachteile:

I wish the costs we lower per Purchase Order

Great!

Kommentare: It is my main tool in the field I enjoy it

Vorteile:

Easy to use and pay contractors as well as schedule

Nachteile:

Not being able to click off finished tasks in the “completed by supplier” tab

Buildpro

Kommentare: My company started using Hyphen's Buildpro system at the request of a client. Several other clients have now began using Buildpro and linked us to their jobs, so now we use Buildpro for the majority of our inspection services.

Vorteile:

As a 3rd party inspector, it was a seamless transition to start using Hyphen's Buildpro system and integrate it with our current system.

Nachteile:

I've run into some technical issues with using the buildpro app in areas with poor cell reception.

Easy operations

Vorteile:

How easy it was to learn how to use it and apply to the jobs that I work on

Nachteile:

Just the amount of step it take to complete what I am working on