Gigwell Erfahrungen

Gigwell is easy to use

Vorteile:

Gigwell is easy to use for me to create and track contracts. Another perk is having Gigwell feed into a shared google calendar to my clients can see tentative and confirmed dates.

Nachteile:

Improvement is needed in updating contact information. For example, if you change or add an address for a contact, it sometimes takes refreshing the page numerous times to have the address come up for the contract.

Just Perfect!

Kommentare: From start to finish the team have been incredible to work with, perfect product with the perfect team (big mention to Bradley!)

Vorteile:

- Ease of use- Intuitive- Does exactly what you need it to do

Nachteile:

- Nothing, any features we ever need, a quick message to support and they help us work out a way to do it

Thankful for Gigwell

Kommentare: I love Antonio. He's always been straightforward and transparent about everything and he's easy to get a hold of. Even now that they have grown they still have a small company, great customer service vibe about them.

Vorteile:

I'm pretty thankful for this software. It arrived right around the time we started our agency so we kind of "grew up" with it. I have used other systems. Many don't have as many features or are this modern, most that are offer many more features and are much more expensive. This is a great product for mid size to small agencies. What I like most about the software is the ease of use and Google integrations. While they boasts a productivity suite of ticketing and IQ I don't feel as if they have held back anything in regards to the main productivity offering. Customer service is on point and fast. Overall I am happy with the product.

Nachteile:

This software is slow. It can take a while to load, especially when sharing a screen over video conferencing. We get this has to pump through a lot of data but wish it could run faster for us. Outside of speed, I'd also beg for a bit more CRM abilities which I think could take this software to the next level.

If you're an agent or manager you need this.

Kommentare: There are so many benefits to this software. It asks all the right questions and allows our artists to know all of the facts about their shows.

Vorteile:

I really love how the software integrates with Google Calendar and Google docs. Saves so much work.

Nachteile:

Some things are really difficult to configure and I am constantly calling on support to do things that are complicated. And sometimes Gigwell can't do it. There are some features I don't use because I can't figure out how they work.

I Definitely Recommend Gigwell

Kommentare: Overall, I am very happy to have found Gigwell. It saves me tons of time

Vorteile:

Gigwell has made doing many aspects of my job must faster and smoother

Nachteile:

It was very difficult to figure out how to upload the data from Gigwell into Quickbooks. I'm still not happy with the way it's working on that aspect. I wish that was much smoother.Also there are some aspects of the contract that I have to manually edit on every contract. I wish i could edit the template to avoid this. Maybe it can be done but I'm not aware?

Review of Gigwell from [SENSITIVE CONTENT]

Kommentare: Helps us keep everything together. Really acts as a glue to hold things together and driver to push booking forward.

Vorteile:

The integration with google and other software, invoicing and payment features.

Nachteile:

The calendar integration and onboarding of artists was always a little tricky, oftentimes for the artists.

Flexible software perfect for small booking agency

Kommentare: Gigwell is perfect for small booking agencies to handle bookings. Their customer service is unmatched and helped us find the best way to utilize the software to meet our companies needs.

Vorteile:

The contracting interface and deposit request and collection feature is very professional and easy to use. Using Gigwell really leveled up our operation compared to our previous system.

Nachteile:

Contact management and adding users to teams could be improved upon.

Simplifies the contracting process.

Kommentare: We used to have someone on staff whose primary job was to handle contracts and deposits. With this software, we've been able to replace that position with agents who can manage their own contracts and bring in more revenue.

Vorteile:

The interface is easy to navigate and customer support response is top notch. I think the only thing keeping this from being an all-in-one platform is having a CRM product.

Nachteile:

I think we run into more bugs with the software than we should. There are times were I feel like I'm talking to customer support a little too regularly. I would also like having more direct control over what artists can see on their accounts rather than needing to go through customer support to set permission level.

GigWell

Kommentare: This is very useful software platform for Agents and Bands. It has tons of capabilities that streamline the booking process and helps me work more efficiently.

Vorteile:

I love the functions and capability of this software. The staff at Gigwell are 2nd to None. They are extremely helpful and very open to assisting anytime.

Nachteile:

I don't have any complaints at all so far ... Its been great!

Gigwell Review

Vorteile:

The thing I like most about Gigwell is the ability to issue Contracts with ease.

Nachteile:

The thing I like least about the software is the price. I think it’s a bit high, but still worth it.

Get it you will like it

Kommentare: I have to use the program more,but when I am in it, it is easy to use.

Vorteile:

It's really easy to use and the customer service is excellent

Nachteile:

I can't say there is anything about Gigwell we don't like.

Gigwell Review

Kommentare: Gigwell has been very prompt with their customer service, and in working with us to create new features that meet our needs. [SENSITIVE CONTENT] is the best!

Vorteile:

The interface is very clean and easy to navigate. The fact that it is cloud-based software is also a huge plus as it's easy for our remote employees to get set up with. Certain features such as auto ticket count reach out, contract issuing/reminders through Hellosign, the ability to pre-save terms/phrases, infinite filters/data points in searching/creating reports, integration with Google and the artist roster pages are timesavers. The management/artist view (for non-users) is also very efficient and helpful for our teams that use it.

Nachteile:

The fact that Gigwell Track does not integrate with Gigwell Book is frustrating as it creates extra work. The inability to use multiple currencies in one booking (in the example of US artists playing international dates) requires us to use inefficient work-arounds, and is becoming a larger issue as we increase our number of international bookings. All reports are pulled via CSV, but it would be nice to be able to pull any report, at any time as a pdf with our company logo on it, instead of needing a custom template for every type of report (although the Gigwell team has been helpful with creating these templates for us!). Finally, there are a couple deal structures that Gigwell does not have a way of accurately inputting in their system.

User Friendly with Regular System Improvements

Kommentare: Overall, it serves it's purpose well and I like that we get regular system improvements and

Vorteile:

I like that deal cards and contracts are editable in preview. I also like the analytics feature.

Nachteile:

The Book system can't communicate with the Track system. If they could share info, it would save us a lot of time and effort with building ticket count reports. Also, there is no differentiation between Booking Agent/Territorial Agent and Responsible Agent, which makes it difficult to use the dashboard search filter settings to search for shows within a specific agent's roster or pull reports. If we could assign a responsible agent or agents to each Artist, we could filter or pull reports based on that agent's roster as opposed to just shows they booked themselves.It would also be nice to be able to do a flat addition or subtraction from Gross/Adjusted Gross/Net/Walkout in the deal calculations which is not currently possible.

Gigwell: Such a solid solution for all sized booking agencies.

Vorteile:

I love that it's super easy to get a booking into the system quickly, but still robust enough for me to get tons of details in there if wanted to. Plenty of room for us to grow into. The ability to Sync Calendars with artists is top-notch. Artists being able to log into their "artist accounts" to see all their gig details in the browser app is super useful. Makes everything so easy and PRO!!!! The company itself seems to have a team that actually is in the music/entertainment industry, so they really help a lot. Sometimes even just by consulting you on how to really streamline your business, not just the tool itself. That said, they still manage to run the company like a proper software company with useful updates being rolled out quite often.

Nachteile:

There is a mild learning curve as with any software, so if you're willing to put in an hour or so to meet them via Zoom, their onboarding team is more than willing to get you properly set up and ready to go ASAP! Any other cons I might have had last year, seem to have been sorted out.

Great Product!

Vorteile:

Booking management and contracting are the best feature.

Nachteile:

The added fees in the payment features are a turn off for clients.

Good system

Kommentare: great

Vorteile:

Payments and invoices can be sorted clearArtists get all the details they need easily

Nachteile:

hard to get unused acts out of the systemyou can not do deposit payment notesartists can not "only" download there invoices

Gigwell is great!

Kommentare: My overall experience with Gigwell has been excellent due to ease of use, good customer service and the organization of platform.

Vorteile:

Gigwell is very user friendly and helps our bookings company keep organized.

Nachteile:

There are no cons. The only thing that I would like is to be able to access notes when recording artist settlements.

The best decision I have ever made for my business.

Kommentare: 10+ Love it!

Vorteile:

I love everything about the software. I can work fast and more efficiently. Customer support is second to none.

Nachteile:

Mobile app needs to have more features and be easier to use. What I love about my job is working from wherever. The mobile app doesn't allow for this ease.

Gigwell Review

Vorteile:

The customization is really endless. We’re able to use multiple functions

Nachteile:

The glitches - the calendar specifically has glitches when you go to a previous or future month

I absolutely LOVE gigwell! I love the features and the support but the learn curve has been steep.

Kommentare: Ease of contracts. Ease of getting paid. Once the program is learned, ease of booking. The multiple options makes it so easy to be clear with clients what they are booking and how the deal is being crafted.

Vorteile:

I love the ease of contracts now, especially your ability to sign and get paid with just the push of a button. The tech support is stellar. Our rep is Antonio and I think he a member of my family now. It's like having in-house support for this software. Antonio has also worked with us to customize our website contact cells so we get the information we need right from the start. The color coded process that's used to tell you where you are in the booking process has also been helpful to stay on top of gigs, know when deposits are due and help move the gigs through the process.

Nachteile:

The learning curve has been steep for me mostly when customizing the contracts for our needs. We have a number of different types of gigs we book and making the changes to the templates has been a pain but in the long run I know it will make us very efficient. BUT, as I said, the tech support has been phenomenal and has made learning the system much less difficult. I would like to see more tutorials so I can learn the system at my pace.

Great if you have time to properly train yourself

Kommentare: I believe this is the best software out there. The challenge i have is time - i need to invest more time to learn all the cool tools it offers in order to use it to its fullest potential. Unfortunately, i'm using and learning as we go and there's just so much to it that it's been a year and i still dont know how to use it fully.

Vorteile:

its clean, organized, and straight forward for the most part.

Nachteile:

There are a lot of features but also there's a bg learning curve to be able to utilize all the tools it offers

The solution to all my booking programme problems!

Kommentare: It is the answer to my numerous requirements in a all in one booking system. It is automating my processes and helping me keep clear comprehensive records

Vorteile:

The event dashboard, calendar and payments sections are revolutionising my workload! So easy to be across all bookings EVERY day. Customer support is exceptional

Nachteile:

I am still training myself of all the many features so it does require effort to learn the procedures and input your data but I think it is worth it

Absolutely love it!

Kommentare: Easy to set up profiles. Gigstream that can be customerised for each venue or artist. Roster flows out to everywhere previously set up.

Vorteile:

I love that I can very quickly set up a profile and it automatically flows out to the everywhere such website and facebook etc. I love that you listen to our feedback and make updates which make our lives heaps easier.

Nachteile:

Would like the gigstream photo to link to the artist profile. Would like to be able to invoice the artist for our 10% commission. This is probably just for the Australian market

Gigwell is a New Agency Boost

Vorteile:

I find the comprehensive database of venue listings and user-friendly interface the most appealing about Gigwell. The learning curve was very quick due to the straightforward manner in which the software is laid out. In addition, Gigwell offers free periodic webinars which were outstanding for me in the early going on the platform. I also found the wealth of document templates and forms extremely helpful when crafting my own contracts and performance agreements.

Nachteile:

I wish I could share information with my artist without them having to join the platform themselves.

Gigwell makes my life easier

Kommentare: the support is really good and it's getting easier day by day to use it fully.

Vorteile:

That's value for money. It has a lot of features and it's easy to use.

Nachteile:

My desires can be different then others and several features haven't developed yet, but hope they will roll out soon.