Bewertet am 12.6.2017
Great system for Area Managers, Recruitment, Payroll and Team Members alike!
Kommentare: Managing the personnel out in the field in one place - their work schedules, changes to rotas, and their contact details
Accessibility to live schedules - with over 60 stores in the UK it allows Area Managers that are constantly on the road, Recruitment at Head Office and Payroll to view exactly what is happening at each store.
Team Member details are easily accessible when we need to contact them or make any amendments.
When Team Members (sub-contractors) submit their invoices, it allows an easy method of cross checking for payments.
Trying to find out historical data can be a bit challenging at times. This has improved since the 'delete' option was replaced with 'deactivated', as we can now reactivate a Team Member's details if needed.
The other challenge, has been if any changes have been made to any details - customer support cannot always advise who has made these changes or when, so it makes it difficult to be able to apply any training to avoid a repeat of changes that have caused issues.
Bewertet am 12.5.2017
Great WFM software for Retail
Vorteile: Great team to work with and willing to work with your company to maximise the tool. A good mix of scheduling and manager interaction that can be balanced to help with the change from old ways of scheduling