Über Muvi

Eine PaaS-basierte VOD-Plattform, die es Content-Besitzern ermöglicht, sofort ihre eigenen OTT-Multi-Screen-Video-Streaming-Plattformen zu starten.

Erfahre mehr über Muvi

Vorteile:

As a consultant I had recommended (and operated) Muvi for one of my clients in the e-learning space.

Nachteile:

I feel that Muvi can offer more design choices for users. I also feel that DevHours rate is a but costly compared to annual subscription fees.

Bewertungen zu Muvi

Durchschnittliche Bewertung

Benutzerfreundlichkeit
3,7
Kundenservice
4,1
Funktionen
3,8
Preis-Leistungs-Verhältnis
3,8

Weiterempfehlungsquote

7,1/10

Muvi hat eine Gesamtbewertung von 3,8 von 5 Sternen basierend auf 11 Nutzerbewertungen auf Capterra.

Nutzerbewertungen filtern (11)

Produktbewertung

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Nutzerbewertungen filtern (11)

Reem B.
Reem B.
Jordan Film Fund Manager in Jordanien
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Wonderful software and extremely professional team.

5 vor 4 Jahren

Vorteile:

For someone like myself, with modest technical expertise, I find that managing our Minaa VOD platform, hosted through Muvi is an enjoyable process. I update the VOD on monthly bases and whenever I have any technical difficulties, I use the Support feature that is handled perfectly by Muvi team. In terms of value for money, comparing Muvi software/ service with other platforms, I feel that we have an excellent value for money, specially that we have full control on the VOD itself. Our VOD platform offers the content in two languages: English and Arabic. While Arabic language is considered challenging in terms of programming, Muvi made it possible for us to present both languages; they've even supported us when we experienced some technical issues related to Arabic language. My overall experience with Muvi is quite pleasant and I truly appreciate the service and highly recommend it to fellow platforms.

Nachteile:

I feel that Muvi can offer more design choices for users. I also feel that DevHours rate is a but costly compared to annual subscription fees.

Antwort von Muvi

vor 2 Jahren

We are glad for your valuable experience with us at Muvi. It is our pleasure to inform you that being the only company in the industry to provide BYOD, we are soon to launch our own Visual Designer that will allow you to customize your template without any coding knowledge just like WIX. Please feel free to contact with our customer support team.

Chris H.
Graphic Designer, Content Manager in Österreich
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

quite capable platform, but still buggy and working features suddenly stop working

4 vor 4 Jahren

Vorteile:

The Platform has lots of different features and most of them work well, i also like that they constantly add new features to the platform. Customer Support Team is great and always friendly and very helpful, they always try to help you as much as they can.

Nachteile:

sometimes CMS works unlogical and the workflow is not clear and intuitive. Functions that have been working well for a long time suddenly stops working and it takes a long time to get it fixed, often in the mobile apps things changing on an update for a worse and not better, and it takes a lot of efforts to communicate and fix those things. I wish their QC would look and check better for platform, website and mobile apps, that after rolling out an update, parts are not working anymore, thats always a bigger issue.

Antwort von Muvi

vor 2 Jahren

We are sorry for your experience with our platform. Just as issues differ from case to case, our 24x7x365 Customer Support is at your disposal. We are pleased to inform you that our new features have made our platform more robust and offer new possibilities. Please feel free to contact our customer support team.

Caroline B.
Marketing Manager in USA
Medienproduktion, 11-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Unsuccessful Migration, Poorly Built Product, Horrible Customer Service...

1 vor 10 Monaten

Kommentare: Nobody read the emails I sent, when there were 4+ Muvi employees on every email chain. It generally took well over 48 hours at least, sometimes over a week to hear back regarding urgent matters because they also work on India time. The platform as a whole is really, really poorly build and you will experience that first hand when you start to build off their templates and it looks like someone's first css project. The front end looks like the templates were thrown together on html/css in a good 15min. You will also likely not be able to make easy modifications to their html/css files. You are required to put in support tickets regarding any issues and they often take days to resolve, often issues related to the poorly written code, nothing you can fix.

Vorteile:

In our situation, we were trying to migrate from another platform to Muvi (they were the only ones offering a tiered content option at the time) and to say it was a difficult process would be an understatement. I have nothing positive to take from working with Muvi.

Nachteile:

If you are an American company do not use this platform. The communication/language barrier is a huge issue on top of them having potentially the most poorly build product I have ever seen or worked with. It is almost unusable and definitely unusable for a company with a large customer base. We could not communicate anything technical and this resulted in major miscommunications. They sent our launch emails and access to our platform to the wrong list of over 1,000 users, absolutely horrific scenario. We did not go through with the migration after one too many major communication errors and other issues. They will not give us our $4,000 back that we paid for the migration. Most other platforms offer free migrations. Can't get anyone to write me back, nothing.

Ezgi Y.
Ezgi Y.
Director of Accessible Film Festival in Türkei
Verifizierter Nutzer auf LinkedIn
Kino & Film, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The only platform that provides all the features we are looking for.

5 vor 3 Monaten

Kommentare: Muvi provides geo-blocking allowing us to screen films in a specific country so that the future distribution and exhibition options of the films we screen are not hurt. It also provides DRM protection which is a security standard requested by filmmakers.

Vorteile:

It provides DRM protection, geo-blocking and quality streaming at the same time.

Nachteile:

It would be nice to have option for captions in the player interface menu.

Aleksandar J.
Aleksandar J.
Consultant in Nordmazedonien
Verifizierter Nutzer auf LinkedIn
E-Learning, 501-1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Super Easy-to-use, Feature rich with a great support team

5 vor 8 Monaten

Vorteile:

As a consultant I had recommended (and operated) Muvi for one of my clients in the e-learning space. If you don’t have a lot of technical expertise then Muvi is the platform for you. It was super easy to set up the platform, upload videos and launch an online video streaming store. Days later, with Muvi’s help we also went live with customized apps on iOS and Android. The platform has a lot of features and is simple to use, but what really won the day for me was the support. There were some customizations we wanted to bring into the platform and Muvi’s support was prompt to help us with the same. My overall experience with Muvi has been a nice one, its value for money and lets you have full control over how you want to run your streaming website or app.

Nachteile:

I think Muvi could do well by offering a lot more templates for the online website design. Give users more ways to set up the final design of the streaming website. Also, our set up took slightly longer on account of a few technical glitches but those were quickly resolved.

Yamilka A.
Vice President in USA
Unterhaltung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Muvi has been a great partnership to us. They are very professionals and responsive.

5 vor 4 Jahren

Kommentare: We are able to provide our clients a platform with many benefits.

Vorteile:

The software is very flexible. There are many things we are able to provide our customers thru our platform because of the software. That makes us different from others OTT and more competitive.

Nachteile:

In general the software is pretty good but some things are not developed yet and we have to wait for them to develop it.

Antwort von Muvi

vor 2 Jahren

We are glad for your valuable experience with us at Muvi. It is our pleasure to inform you that our new products and features have been launched already. To cater to our customers' demands, we keep adding customizations to our platform as per industry standards. Please feel free to contact our customer support team.

Alain D.
CEO in USA
Unterhaltung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Excellent Support and Fast Response

5 vor 4 Jahren

Kommentare: The software allow us to provide our customers with many options. We are an OTT and provide audiovisual content but also music and other perks such as merchandising.

Vorteile:

Easy to navigate, user friendly. It is a great system for the developers. There is a large spectrum of possibilities for the final client.

Nachteile:

Nothing. The software is very complete and it gets more robust by day. Offers many options and possibilities.

Antwort von Muvi

vor 2 Jahren

Hi Alain, thank you so much for taking the time to provide a feedback. Your opinion is of great value to us and it helps us maintain excellent standard of service to our customers. Best Wishes.

Jessica S.
Jessica S.
Senior AWS Consultant in USA
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The best video/audio management software

5 vor 2 Jahren

Kommentare: We are making good money with our OTT platform. Muvi has been a great partner!

Vorteile:

Most comprehensive by far! We tried many other software before this. None comes even close in terms of Muvi's feature set. And their support is super helpful. They are 24x7 via email and phone, and respond to questions within minutes. Good job Muvi people!

Nachteile:

Setup took a bit longer than expected. It was partly because our requirements changed a bit. But still it could have been better.

Antwort von Muvi

vor 2 Jahren

We are glad for your valuable experience with us at Muvi. Please feel free to contact our customer support team in case you require any assistance.

Laura K.
Projectmanager in Österreich
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Ups and downs

1 vor 4 Jahren

Vorteile:

flexibility of the service, always friendly people to work with who reallly want to cooperate with you.

Nachteile:

instable performance, low quality Level, e.g. Bugs come up over and over again even after you have solved them. Each time you think all is going well another issue occurs sometime even a former solved issue.

Antwort von Muvi

vor 2 Jahren

Hi Laura, we are sorry for your experience. We set a high standard for ourselves always aim to deliver a great experience. We would like the opportunity to investigate your feedback further. Please feel free to contact our support team. We would love to hear from you.

Bibhu K.
Bibhu K.
Director in Indien
Verifizierter Nutzer auf LinkedIn
Telekommunikation, 11-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

promises no deliveries

1 vor 3 Jahren

Kommentare: nightmare

Vorteile:

Love thier connunication and marketing collateral .looks like a dream offering and juat exactly what we needed.

Nachteile:

Soddy deliveries ..basics don't work ..lost complete trust to be able to move to nezt stages ...every day there is a ticket which has to be raised

Antwort von Muvi

vor 3 Jahren

We are sorry for your experience with our platform. Just to clarify our side of the story you had issues with monetizing your content from DoubleClick. Google DoubleClick, as you know, is a 3rd party platform, not in our control. We simply integrate with it. We support several different ad networks including SpotXChange and Yume, and soon our own Ad Server. Monetizing through ads will be upto the ad platform. As per our understanding and having gone through the support ticket history, you had no issues with our platform. Sorry again for your overall experience, we will look forward to working with you again.

Nicholaus T.
Ceo in Jamaika
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

It has been a good experience very easy software to use and great customer service.

5 vor 4 Jahren

Vorteile:

It is easy to use and allows us to upload our content the easiest way possible just by a click of a button

Nachteile:

We only can do one email blast for the day and should be able to turn on an automatic alert when we are doing a stream.

Antwort von Muvi

vor 2 Jahren

Dear Nicholaus, thank you for taking time to leave us your feedback. We would like you to know that you can increase the frequency of email blast by simply adding a support ticket. Please contact our support team. We would be glad to help you.