Customization. Prompt. Knowledgeable. Secure. Expensive

Bewertet am 28.3.2019
Ben M.
IT Manager
Einzelhandel, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
Quelle: SoftwareAdvice
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: StoreLive! is the only POS software that Brecknock Orchard ever used, so we do not have any other experience to compare it to.

Vorteile: 1. Customization
The ability to customize the software to fit our business needs is fantastic. They customized the background color, scale format, added larger customer-facing displays, and did extra to work with our credit card processor.
2. Prompt
All of the customizations and support questions were answered promptly.
3. Knowledgeable
All of there staff are knowledgeable. However, two of them are obviously more knowlegdable with the StoreLive! software and technology in general.
4. Secure
The system is very secure and never sees the credit card information. When handling sensitive information, security is critical.

Nachteile: 1. Expensive
The upfront cost is high, however, the system is designed to last for years. Therefore making the system less expensive than other options in the long run. I put it as a con because it could be a drawback for some.

We use Store Live for Point of Sale as well as back end management. The guys at Good's Tech are good

Bewertet am 14.6.2018
Conrad Y.
Operations Manager
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: The point of sale part of the software is very stable. We have had very few issues with it. Also the guys in the office are very good to work with. They will do their best to resolve any issues, although some are much more knowledgeable than others.

Nachteile: The back end management part of Store Live is difficult to learn and is not intuitive at all. Design could be improved to make it more user friendly.

Solid POS System with Exceptional Support

Bewertet am 16.1.2017
Michael F.
Owner
Supermärkte, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
Quelle: SoftwareAdvice
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We utilize StoreLive in an independent small market and deli setting. We also have a bulk food department and depend heavily on StoreLive's PLUM integration to synchronize our deli, produce, and bulk food scales. Check-out procedures are modern and efficient and cashier training is straightforward. Menus at the register are easily customizable. User interfaces are user-friendly. Scheduling of promotions is easy and a large variety of promotion types is available. We utilize the QuickBooks integration which is quite useful for accounting.

Vorteile: The most exceptional aspect of StoreLive is the excellent support from a competent and courteous team of developers and technicians. Issues are resolved quickly and custom reports and features are developed to our needs at a reasonable cost. Support contracts are a great value.

Nachteile: None

President / CEO

Bewertet am 29.1.2017
Rod D.
President / CEO
Einzelhandel, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
Quelle: SoftwareAdvice
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We utilize the StoreLIVE POS in multiple locations. We have the software located on the cloud on a virtual server and we are very pleased with the speed and performance. We are able to track inventory real time as well as identify items getting ready to expire that need to be put on sale to move. This solution has provided us to work remotely no matter where we are. I actually utilized while out at sea traveling to multiple countries and it was as if I was still in my office. Great product!

Vorteile: Scalability, Dynamic data availability and very solid support team behind the product

Nachteile: A very solid product that continues to add features. Availability of additional features sometimes is delayed.

Perfect POS for small- to medium-sized retailer

Bewertet am 16.1.2017
Dan H.
Partner
Supermärkte, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
Quelle: SoftwareAdvice
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: StoreLive! It is an all around user-friendly system that is adaptable and scalable and has all the features and tools we were looking for as a new business that will grow with our business. We were able to get up and running with plenty of training in a very short time.

Vorteile: Customer service is critical for us, and they are there when we need them. For us to train new cashiers on the POS system is fairly short and simple; maybe 30-45 minutes at the most. Huge advantage for those tied to Dutch Valley as a supplier.

Top POS hardware and software supplied doorstep for start-ups

Bewertet am 31.5.2018
Jasvin G.
Apprentice
Supermärkte, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
Quelle: SoftwareAdvice
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
3 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: StoreLIve is a software that is considered to have a managerial capabilities beyond inventory management, live store sales view and compariso to the sale of previous marks, rapid and efficient check-out, NCR scale and non-scale integration, offline mode with POS reporting which detects previous sales of all such transactions.

Vorteile: There are countless features of this POS software and hardware software, with pricing quotes available on the site to make it transparent and lucid policy.

Nachteile: Costly for a need-based store and it provides less remote support when it comes to their annual contracts in bronze support.

Works great for our small country store!

Bewertet am 13.4.2019
Orpha R.
office manager
Lebensmittelproduktion, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
Quelle: SoftwareAdvice
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We are now able to track expenses/income for each department. We have found the tech support team very supportive.

Vorteile: Tracking options, speed of processing transactions, versatile.

Nachteile: Nothing, really. I don't have experience with any other POS software to compare it to.

StoreLive software

Bewertet am 17.1.2017
Karen Y.
Owner
Supermärkte, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
Quelle: SoftwareAdvice
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We have been using StoreLive for several years. We also use the integration feature with Plum software to manage our service scales. StoreLive is easy for the cashiers to learn and use. The management features are also easy to navigate and very useful.