von Eventsquid4.8/5 58 Bewertungen
Bewertet am 10.10.2018
Wish we would have discovered Eventsquid sooner!
Kommentare: On top of solving all of our registration problems, through Eventsquid, we've solved problems that we didn't even realize were problems. For example, our accounting department for 34 years has produced invoices for hundreds of participants that wish to be invoiced. It's not hard to do but it takes time. With Eventsquid, the customer creates their own invoices and in their communication center, you can have automated reminders to send to customers that are approaching payment due date or past due. No more individual follow-up emails. Our accounting team was delighted to know that workload had been removed. After our show, we had a team that spent a large amount of time creating an after-show survey (they built our own system) but Eventsquid has a survey tool built in with the mailing lists already available. That freed up a great deal of team for our developers. Additionally, our developers no longer have to build and maintain our custom seating program. Eventsquid has a seating program built in. And, best of all, it works directly from our registrant list so we do not have to import, export and update data in two separate locations. This system is not just benefiting the registration process, it literally is changing our whole organization. We are learning that we can use this software for far more things than just our Symposium registration. We are using it for several other events and day-to-day operations.
Vorteile: I don't even know where to start. One of the biggest benefits we've received thus far is the ease of registering our customers. Our event is extremely complex with many different rules, exceptions, registration offerings, dozens of different registration categories that influence different registration prices, etc. We've tried several other registration systems and they just simply could not do what we needed it to and our customers were always complaining about the complexity of registering for our events. We were working harder not smarter trying to pull reports/data in our other systems and with Eventsquid, the reports are very easy to use and pull all of the data you need. I researched a couple of the big box registration companies and they were all WAY out of budget but also, they couldn't do what we needed the system to do. Luckily, we came across G2 Crowd and Capterra and saw all of the great reviews about Eventsquid. I was over the moon to learn about all of the features they offered and best yet, it was extremely affordable! Not to mention, their staff is AMAZING! I literally could go on and on about the benefits of this software. If you are looking for a better registration system, look no further. This is your solution!
Nachteile: I can honestly say there is nothing I dislike about this software. There were a couple of far-fetched, "in a perfect world" requests we had and their staff quickly modified the system to make it work for us.
Bewertet am 2.5.2017
The software is a oak tree of functionality. Each branch is a site feature to maximize efficiency
Vorteile: The Software gives my business a professional web presence that is well developed and highly functional. The software team is constantly updating the system to reflect more efficient ways to organize and adapt to any business model. The software is so advanced that it coordinates aspects of your business that I had previously never considered. Due to the systematic approach to organizational profiling, my business has been given an "exoskeleton" from the software that has significantly restructured and streamlined my business model to become much more effective at producing confirmed pay registrants. The software allows for customized data entry options for specific business needs. All variables have been effectively managed by the software on a platform that is accessible at your fingertips on any mobile device. The software is highly effective at offering customers and clientele a safe, quick, and efficient way to pay for products and services offered. The support team will email you within the same business day if there is a question or concern about any aspect of the software. The software will auto populate accounting reports, customer activity reports, and even parking passes. The software offers customizable color schemes to enhance aspects of the visual presentation of products and site features. The software provides you with a blueprint to follow or adopt that expands your own understanding of the inner workings of true business transactions. Eventsquid.
Nachteile: The software could be mastered by potentially offering web domain creation link. Website hosting would be an additional feature that could be linked to as well.
Bewertet am 19.11.2019
Learning the Ins and Outs of Eventsquid
Kommentare: Our finance department has a much easier time with Eventsquid than other platforms, especially for tracking payments.
Vorteile: Our team has been using Eventsquid now for over one year. We really like the ease of use and the report system. As with any new system, we have had a learning curve, but the customer service with Eventsquid has been prompt and the corrections were easy. Our big conference serves approximately 400 participants with three breakout sessions containing seven workshops each, and the system handled the set-up without issues!
Nachteile: Our learning curve is my least favorite part. We learned a lot from our conference last month.
Bewertet am 5.11.2019
Vorteile: This software is easy to use and allows me to create multiple attendee profiles. Before using this product I had to manage 3 registration sites for one conference in order to customizes the prices and questions. This software has made my life much easier.
Nachteile: I would like a bit more freedom when in comes to customizing the look of my events. For instance, if I could add a date box with custom dates, additional maps, additional text boxes, etc.
Bewertet am 23.11.2018
Great features and functionality, issues with user-compatibility
Kommentare: It helped with several essential event functions, like registration and payment processing, and helped make things easier. However, non-user-friendly functions made things more difficult for us, as we had to help guests register and make payments over the phone. All in all, it's affordable and worth the money, but improvements are needed.
Vorteile: It performs a lot of functions, from registering guests to processing payments to sending out event surveys.
Nachteile: It's not very user-friendly, especially for people who are not internet savvy. I had to help most of our guests register for the event because the registration process was too complicated (having to make a profile for every attendee, even guests of our main attendees, made things difficult. People simply wanted to register guests without providing their names, addresses, etc.).
Antwort des Softwareanbieters
von Eventsquid an 26.11.2018
I'm sorry to hear that you had to help your guests register because your form asked for name, address, etc. I looked at your event setup and it appears that instead of setting up your fundraiser as a simple event, you copied a sport shooting event (more complex setup) and left the guest setup in place. You, of course, can eliminate any or all fields from the guest registration form or any other form. In addition, our "Plus-X" guest method (which you opted not to use) allows the principal registrant to simply add the first and last name of the guest(s) they are bringing; no account needed and no need for the guests to register themselves. I also noted that our support team provided several hours of one-on-one training assistance to Ms. Brewer on your team; perhaps she was aware? In any event, we are happy to make corrections to your event setup if you need us to.
I also noticed that you recently renewed your contract with us, so thank you!
Bewertet am 7.8.2019
Eventsquid has made creating and managing our events simple and fully digital.
Kommentare: Increased our event registrations and the resources we need to dedicate to promoting and running the event. We've went fully digital by building agendas and uploading presentations that attendees can access.
Vorteile: Creating an event is easy. We host 2 live events each year and looking to grow that going forward. We can have an event site up in a few hours and if we have questions or interest in other ways to do things the knowledge base and support has been great.
Nachteile: Would really like integrations with Salesforce or Mailchimp to pull our users list directly into the system. While it doesn't take much time, we are constantly updating contacts in Salesforce so by syncing them it would make inviting attendees quicker. With Mailchimp, its our main communications tool, so being able to send via that with our standard branding could also improve our use. Finally, for online events we use Webex Event Center. We've done some testing with that, but it's a little "clunky" on how we have to set it up.
Antwort des Softwareanbieters
von Eventsquid an 8.8.2019
Thanks for taking the time to share your thoughts! On integration, we have a REST API. An Eventsquid-Salesforce integration is never a one-size-fits-all, due to the complexities of Eventsquid and SF data structures. However, some clients have found success by building/contracting middleware that consumes our public API. This is currently the recommended solution.
As for email, our internal email system will permit you to brand and dress your emails in a way that allows people to see that it's from you. I understand you may not be able to do a 1:1 formatting (yet...we have this on the horizon).
If there is anything else we can assist with, please let us know!
Bewertet am 2.4.2019
Kommentare: The use of Eventsquid reduced our workload of responding to attendee questions by at least 80%.
Vorteile: Our 800 attendees expressed their great delight in the ease of using Eventsquid to sign up for our annual training events. Attendes appreciated the on site features like access to their agenda and site maps during the event. Pre-registration and on site registration for our event team was exponentially improved from our former in house web site platform.
Nachteile: Fairly steep learning curve to get started. A few administrator tools need more development.
Bewertet am 18.9.2019
Eventsquid User Friendly Software
Kommentare: Overall the experience with Eventsquid was positive and the software was very easy to learn and use.
Vorteile: I enjoyed the ease of use and customer support/ ability to add functions specifically requested for our organization
Nachteile: Perhaps having different ways to run reports, but I'm sure if it had been requested they would have been able to add certain reports for us but it was not that big of an issue for us.
Bewertet am 6.10.2018
We used Eventsquid for our Startup Pitch Event
Kommentare: We only had very short time to launch the online registration platform after we chose Eventsquid was our preferred platform. Despite a limited time to develop our event website on Eventsquid, it went very well, thanks to very helpful support consultants at Eventsquid.
Vorteile: Eventsquid is a reasonably priced event management package that allowed us to organize a video conference event with multiple real venues where we had attendants for networking. The software is flexible enough to device some work arounds to come up with highly demanding requests from our end. Since this was our first time use of Eventsquid, we will be exploring ways to adopt other functions, such as QR code based check-in process, which we were not able to use this time.
Nachteile: Our event encompasses different time zones with multiple languages. As of right now the largest number of attendants come from Japan, but Eventsquid is unable to use information in Japanese. This needs to be improved. We also treat all of our attendants as if they are ALL speaking guests. We may have to ask Eventsquid to help us organize this special situation.
Bewertet am 6.12.2018
The best event registration software available for our company!
Kommentare: This has made registration for our events so much easier than before! It is helpful to have a website that everybody can go to for sign ups and information. We're a big fan!
Vorteile: Our events range in size frequently and we had a hard time determining how to successfully register them in a flexible manner. EventSquid gave us a powerful toolkit for managing event registration for events of all sizes. Furthermore, their customer service is phenomenal and they are continually releasing updates and improvements on the software! We can highly recommend them!
Nachteile: The cost feels a bit high. Not the most user friendly package, especially for the less computer savvy members on our team.
Bewertet am 10.7.2019
Great Product at Affordable Price
Kommentare: If you're looking for value and affordability then definitely look at EventSquid. It gives you options (i.e. mobile site and webpages for events) that would cost extra with other competitors. We solved the issue of needing a robust event management tool at an affordable price and realized that we got more than what we initially thought we wanted. However, there is room for improvement.
Vorteile: I love the webpage that EventSquid automatically generates for each of my events/trainings. It's included with the price so I don't need to pay extra to achieve that professional look. The first event we ever used EventSquid, we had more out-of-state folks (and one person from another country) register than ever before! I believe part of the reason is because the website looks so much more professional (and legit) than it did with my previous event management site. Also, the mobile site is amazing and our attendees loved adding agenda items to their itinerary!
Nachteile: Three main issues: 1) The Group Payment option is ONLY available for initial checkout, meaning an admin needs to enter 15+ people all at once in order to get to the final group payment page. However, if an admin needs to check-out & "pay later" so that they can get an invoice or await grant funding, then the next time the admin logs in, they will NOT be able to regroup all the invoices and pay with one credit card. That's when an admin will have to make 15+ separate payments (which locks out their card because it looks like duplicate charges), and the only way around it is for folks to call me to run a credit card over the phone on a separate payment portal, then I have to go into EventSquid and mark everyone off as paid. 2) The reporting function doesn't provide the most up-to-date balance due, which is a problem when I'm looking at 1,100 people to figure out who still owes money or run a report for our bookkeeper. Instead, I have to export everything into Excel and create a custom field and formula in order to figure who owes. 3) There are still bugs with the system. When I duplicate an event (and everything stays pretty much the same), I have to check everything over and make fake registrations because guaranteed I'll have to submit a support ticket to fix a random issue or link. Or, attendees will call me around heavy registration times (e.g. early bird deadline) and tell me that the website froze and kicked them out.
Bewertet am 19.4.2017
Strongest Solution for Associations and Member Organizations
Kommentare: The EventSquid team leads with terrific support and backs it up with a very robust solution, regular improvements, and frequent additions to the features and functionality. Our events vary from local meetings with 4-40 people up to week long major events and seminars of several hundred people. If EventSquid didn't support out of the box a particular way we wanted to charge our members or do break outs or promotions, then they would take the time to understand the use case and we almost always found a way to do it or saw new functionality released in time for us to use for that event. The CEO is intelligent, cares deeply about customer satisfaction, and drives the entire team for constant improvement. The solution has come a long way in the year and a half we've been a client and we look forward to the continued release of exciting new capabilities. If you only do one event a year, EventSquid should be strongly considered. However, if you have more than 1 event a year with some of the same attendees, there isn't a better solution to support your members. My 4 Star ratings reflect most on the complexity of any event system. EventSquid is about the easiest I've seen to use for large events. The Quality and Functionality Scores reflect that EventSquid is earlier in their development than some of the other leading solutions in this space, but EventSquid has been rapidly closing any gaps and has some exciting capabilities that most of the other solutions lack. Michael and his team at EventSquid have been a true and valued partner to us, which has been invaluable to the events side of our business.
Vorteile: Member driven with member history and profile capabilties. Ease of use and flexibility.
Nachteile: Some of the mobile aspects and integration, all of which have improved greatly and have additional improvements and capabilities coming on the roadmap.
Bewertet am 26.4.2017
Bar none, it is the best registration software on the market.
Our meeting planning firm has been using EventSquid for years now, with clients such as Comcast Business and Qdoba Mexican Restaurants. It's extremely user friendly and the quality and functionality, in our opinion, can't be beat. On the rare occasions when we have run into issues or need something improved in the software, they have listened to us and whatever the issues have been, they addressed them within 24 hours. Their customer support is over the top. Their development on improving the software continues on a daily
basis. We love this software and will never consider using another one. I can't express it enough. It's the best on the market.
Vorteile: Ease of use. Cost. They bid on a flat fee basis, program by program, after much discussion about what the client needs. They are the most cost effective in their space.
Nachteile: Can't think of one.
Bewertet am 29.10.2018
Best Software I've Used Yet
Kommentare: Our needs are usually difficult to fulfill due to the complexity of our registrations and the niche market our organization serves. We've run into systems with registration question caps that did not work for us, among other issues. This system helps us collect a lot of data on our attendees as well as displays the information in graph form to help our Sales team overcome the "no." This system is amazing! Quick and easy for our staff and admins to use, which is all we ever ask for!
Vorteile: From the smooth look and feel on the front end, to the numerous (but not overwhelming) admin customizations, this system has everything covered. Every feature seems to be carefully planned and executed to function the best way possible and the customer service is that of a small business.
Nachteile: Sometimes updates are made and buttons/sections are moved or features are condensed into other areas. Even with the update notes that describe the changes and lists where features are moved, it slows you down a bit after learning and getting comfortable with the UI.
Bewertet am 20.11.2018
Top notch event management software at a great price
Kommentare: Streamlined event management software and user-experience from design, registration and scheduling, was top notch. I don't think we could have found any other product that met all of our needs, and beyond, at this price. Eventsquid staff were very helpful and timely in training us on the software, which was fairly easy, as well as answering our questions as they came up. Our members liked the system as a user and had no complaints!
Vorteile: Customizable to meet our event needs- complex registration types, conference session tracks, look/layout to match our theme colors. Intuitive for both administrator and registrants. Great price for all of the functionality. Many other vendors sell registration system and mobile app separately- at a high cost- EventSquid includes all of this at a very good price and it means that online event details and mobile app are automatically linked. Excellent customer service throughout use.
Nachteile: We really liked all aspects of the software. If we had to pick an area that we liked least, it might be the agenda builder. The functionality was very easy to use, but we weren't able to create a general printable agenda/overview that met all of our needs. The web version of the general agenda worked great though. We just have some attendees who wanted a specific general overview- which we created on our own. Next year, we will use more of its functionality that we weren't able to use this past year since we had to build our event quickly. This will streamline our event and save us even more time.
Bewertet am 11.6.2018
Finally...a company that gets it!
Kommentare: This software will allow us to consolidate many of our current systems over the next few years. It will also give a more professional and simple way for our exhibitors to register/sign up for booths which will free up significant time for our staff.
Vorteile: My favorite part of this software is its simplicity. It does everything you need it to in the most straightforward way possible. And it's done in an attractive, user-friendly way to boot! We have a very complicated event and software such as Cvent, Event Brite, AtoZ, and even a custom made database struggled, or were unable, to provide solutions for us in various parts of our event but Event Squid seems to be a good option for the ENTIRE event. The staff is amazing and they are at the perfect level of being helpful but not pushy. They seem truly interested in our event and growing a relationship with us. They know they have a good product that speaks for itself so the demo and sales process is very pleasant. Also, the price for this product is unbelievable. I've looked into dozens of software solutions over the years and this one is BY FAR the best for your money.
Nachteile: Currently, the only con we've faced is that you cannot search for Exhibitors in the web version of the exhibit hall map. However, they are working on a solution for us since they have this capability in the mobile app. I don't expect this to be a con for long.
Bewertet am 26.10.2018
Thank You Event Squid
Kommentare: Our overall experience has been great. They are great to work with and good at responding to support questions. While there are some drawbacks to the program, overall it's functionality is very good.
Vorteile: We like being able to use one platform for exhibitor and conference attendee registration - as well as have all of that information populate into a website specifically for our event (which doubles as a conference app). All of the safety features to help walk someone through the registration process are a real plus as well.
Nachteile: The exhibitor specific registration part is very basic and has little flexibility. It would be great if it could be configured like the attendee registration. We've made it work for us by making exhibitors an attendee type and having them register that way. Setting up the various registration types can be confusing and time consuming - however EventSquid's support has been very helpful. It would also be nice to have the ability to import session information instead of having to input it all manually.
Antwort des Softwareanbieters
von Eventsquid an 1.11.2018
Thanks for sharing your thoughts. I believe you used our old exhibitor module for your event. Our support team can guide you to our robust profile area and show you how to construct a very powerful exhibitor setup like many of our clients have. I will notify them of this so we can improve your experience.
Bewertet am 24.4.2017
Mission Success with EventSquid!!
Kommentare: We had previously used another well known registration site for all of our launch events. Several reasons we were looking for another software registration site include (but not limited to): not allowing for 'back door' registrations (security), providing SMS texting capability and setting the # of guest allowances per individual email address to name a few. EventSquid software provided us with ALL of our requirements and numerous other capabilities that enabled us to save numerous labor hours each mission by 1) reducing registrants questions due to the capability to upload documents (providing guests with FAQ's and detailed agendas) and 2) being able to provide all inclusive attendee reports to our customers. EventSquid's focus on customer service exceeds all expectations; we only wish we found them years ago!
Vorteile: Too many to list, our top 4 are: CUSTOMER SERVICE, software is very intuitive, invitation list functionality and the Communication Dashboard!
Nachteile: Lacks an 'Admin Registration' feature to by-pass the specific parameters of the event.
Antwort des Softwareanbieters
von EventSquid an 27.4.2017
In the dashboard, you can bypass front-end registration and configure an attendee's registration any way you wish!
Bewertet am 15.6.2018
Our experience with EventSquid has been great! They are great to work with and very helpful!
Kommentare: It's made registrations for our events so much easier than ever before. It makes it helpful to have a website our attendees can go to for information and registration. I love that we can send out emails and surveys directly from the software. It truly makes communicating with our guests very efficient and effective.
Vorteile: Once you get used to setting up an event, it's very easy to use and navigate. It has most everything we need for events and makes the registration process for events seamless. They take all of your suggestions into consideration and the help desk is very responsive and fast!
Nachteile: There are some things that we would like to update but cannot as they are standard across the board. However, their software development team takes everything into consideration and they are usually able to help out with any customization we need.
Bewertet am 19.2.2018
It's in the simplicity that I save time, which is money for an event organizer.
Kommentare: I honestly can't think of anything more we need at this time. I know this, if we need it the EventSquid team most likely will build it or has it already has a design in the works. This team is head and shoulders above the rest.
Vorteile: The total capabilities of the system. It is well designed and practical for every application of our NSL events. Its simplicity allows us to train up personnel and volunteers quickly which translates to a greater consumer experience for us.
Bewertet am 19.4.2017
Kommentare: EventSquid has so many easy to use tools that an event coordinator or promoter would be truly missing out if they did not use it. The support staff is extremely helpful and very responsive. I have no fear of diving in knowing that I have their team standing by to help with any questions I have. I can't say enough about this platform and team...top notch!
Vorteile: Full of features and benefits
Nachteile: Seems like a lot to take on at first but so intuitive and thought out that you get the hang of it quickly.
Bewertet am 18.4.2018
Great event management software!
Vorteile: I love their customer service! They have been incredibly responsive with and have gone out of their way to try and add on elements that would make our lives easier!
Nachteile: I feel like the core of the product it is geared towards sporting event registrations, but the team has been really proactive about helping implement changes that are more beneficial to our use!
Antwort des Softwareanbieters
von EventSquid an 20.4.2018
Thanks for your feedback, Lauren! We have been evolving the platform since 2015 to better serve the corporate/assn/education /non-profit markets and will continue to do so to the exclusion of our sports and hobby vertical markets. The bulk of the features launched in the past year have been solely for these markets. Our focus is 100% dedicated to these markets so please continue to expect the most from us!
Bewertet am 25.10.2018
Customizable, Structured, Logical, and Intuitive!
Vorteile: The customizable nature of EventSquid makes it an adaptable platform that can be used for almost any nature of event. As a non-profit event planner, I need a platform that works well for social events, trainings, conferences, and free events, and EventSquid registration forms can be tailored to fit the needs for a broad range of events.
Nachteile: Currently, the Communication Center does not have the types of design features that I would prefer in an event email, so I have continued to use the Mailchimp platform for event communications. The Communication Center does however have enough customization to send a utilitarian event email, and will do the job.
Bewertet am 14.11.2018
Best event management software and GREAT price!
Kommentare: EventSquid helped bring our Conference management and website appearance into the current times! Our old site looked old and outdated and did not have the agenda and room management options. Or the "click n buy" space options. So much easier to manage, set up and deal with from beginning to end.
Vorteile: The ease of setting up the event - from registration to speakers to sponsors/exhibitors to page appearance. The App is included in the price and is a great addition for our attendees. The customer service and technical support is STELLAR!
Nachteile: Wish it had onsite badge printing option available.
Antwort des Softwareanbieters
von Eventsquid an 15.11.2018
Hi Cynthia, Thank you for your comments. We are working on an on-site badge printing option right now! Stay tuned!
Bewertet am 5.10.2018
Kommentare: It has been positive.
Vorteile: The customer service is friendly, knowledgeable, and quick. They customized some features for us. It was very cool.
Nachteile: There are some reminder email issues. I don't think the tool is fully ready for the multi-stop events.
Antwort des Softwareanbieters
von EventSquid an 12.10.2018
Hi Emilee, if we ever fail to deliver 5-star support, we want to know why we failed. Please reach out to me directly and let me know what we need to do to provide you in the way of support!
Michael Kranitz, CEO